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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
287926 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
540565 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129619 Views
74 replies
12 likes
The rest of my devices (PC, andriod device) are correctly associated with the country I'm in, but logging in through Facebook on my iphone it says I can only use spotify for 14 days.My account page location is also correct, as is my itunes store loca...
The rest of my devices (PC, andriod device) are correctly associated with the country I'm in, but logging in through Facebook on my iphone it says I can only use spotify for 14 days. My account page...
Spotify Legend
201 Views
1 replies
0 likes
It first didnt work because my son was registred to live in England and not Sweden as me. even after I changed in his account it says that he cant be on my family account because of different addresses wich is not the case- he is 13 and still lives a...
It first didnt work because my son was registred to live in England and not Sweden as me. even after I changed in his account it says that he cant be on my family account because of different address...
Spotify Legend
177 Views
1 replies
0 likes
Today i saw that music was playing on a device I didn't recognized. I logged out of every device on the homepage and changed the password. The account page has also a different name and picture but I could login with my credentials. I don't know if s...
Today i saw that music was playing on a device I didn't recognized. I logged out of every device on the homepage and changed the password. The account page has also a different name and picture ...
Spotify Legend
202 Views
1 replies
0 likes
Hi, I was notified by Spotify that my password was reset. I was told that another account got hacked and that I have used the same password there. - does someone have an idea which other account spotify is referring to?- how would Spotify know that I...
Hi, I was notified by Spotify that my password was reset. I was told that another account got hacked and that I have used the same password there. - does someone have an idea ...
Newbie
223 Views
1 replies
0 likes
Hi there,I have my premium subscription but i cant use the features anymore. In the faq is written that i should delete the app and download it again. But my phone isnt working anymore and i cant download any apps from the playstore.... (i have enoug...
Hi there, I have my premium subscription but i cant use the features anymore. In the faq is written that i should delete the app and download it again. But my phone isnt working anymore and i cant d...
Spotify Legend
340 Views
1 replies
0 likes
Hello, I've 2 accounts in spotify, one with facebook and one else. But when I cllick to add my facebook in the other account I can't. Can you help me ?
Hello, I've 2 accounts in spotify, one with facebook and one else. But when I cllick to add my facebook in the other account I can't. Can you help me ?
Spotify Legend
157 Views
1 replies
0 likes
I reacently got family package on spoitfy and the day i did it my old premium account charged me as the month was up. I just want to get redeemed the $11.99 and go on using the family package. Im dissapointed that there isnt a hotline you can ring up...
I reacently got family package on spoitfy and the day i did it my old premium account charged me as the month was up. I just want to get redeemed the $11.99 and go on using the family package. Im dis...
Spotify Legend
164 Views
1 replies
0 likes
It keeps saying I'm offline or that it can not find the Spotify network
It keeps saying I'm offline or that it can not find the Spotify network
Spotify Star
247 Views
3 replies
0 likes
Hi, When I set up my spotify account I logged in through facebook, now when I am trying to go in through my sound system/tv it wants me to log in and there is no obvious way to log in through facebook so now I don't know what to do. Anyone got any id...
Hi, When I set up my spotify account I logged in through facebook, now when I am trying to go in through my sound system/tv it wants me to log in and there is no obvious way to log in throug...
Spotify Legend
192 Views
1 replies
0 likes
I just upgraded to premium because I'd get one month free. 2 days later I get an e-mail telling me if I upgrade to premium, I'd get first 2 months free. Seeing as it's only been 2 or so days, can I get this newer deal? I can understand if it had been...
I just upgraded to premium because I'd get one month free. 2 days later I get an e-mail telling me if I upgrade to premium, I'd get first 2 months free. Seeing as it's only been 2 or so d...
Casual Listener
248 Views
3 replies
0 likes
I am currently having issues upgrading my currently free Spotify account to a Premium account. I have triple checked to make certain that all of my credit card info is correct, but to no avail, I keep receiving the same message: "Oop, seems your card...
I am currently having issues upgrading my currently free Spotify account to a Premium account. I have triple checked to make certain that all of my credit card info is correct, but to no avail, I kee...
Spotify Legend
455 Views
1 replies
0 likes
When trying to subscribe to premium with a student discount, I get 2 options - using NUS or using UNidays. When I click "Use NUS" I am took to the Unidays registration page. Does this mean I can no longer use NUS for a student discount?
When trying to subscribe to premium with a student discount, I get 2 options - using NUS or using UNidays. When I click "Use NUS" I am took to the Unidays registration page. Does this mean I can no l...
Newbie
332 Views
1 replies
0 likes
El dia de ayer se realizo el cargo a mi tarjeta de credito y hoy cancele mi suscripcion.Tendre premium lo que resta del mes?Esto obviamente por que ya pague.
El dia de ayer se realizo el cargo a mi tarjeta de credito y hoy cancele mi suscripcion. Tendre premium lo que resta del mes? Esto obviamente por que ya pague.
Spotify Legend
299 Views
1 replies
0 likes
I have a premium account and since last weekend Spotify are charging me about last payment, but I've payed on July and also have the receipt (number 1138366414016). I couldn't find the support area and I will cancel my account, because I'm paying for...
I have a premium account and since last weekend Spotify are charging me about last payment, but I've payed on July and also have the receipt (number 1138366414016). I couldn't find the ...
Spotify Legend
687 Views
1 replies
0 likes
Cannot access my premium accountThis has happened:* was kicked (?) out of my account* since then, cannot access to any of my platforms (laptop, smart phone)* trying to access via laptop, I seems to enter my accopunt for a short second, then trown out...
Cannot access my premium account This has happened: * was kicked (?) out of my account * since then, cannot access to any of my platforms (laptop, smart phone) * trying to access via laptop, I se...
Spotify Legend
343 Views
1 replies
0 likes
Hola me han pasado un recibo de 9.99 por una suscripcion que yo no he pedido, quisiera saber como hago para que me devuelvan dicho cobro gracias
Hola me han pasado un recibo de 9.99 por una suscripcion que yo no he pedido, quisiera saber como hago para que me devuelvan dicho cobro gracias
Spotify Legend
205 Views
1 replies
0 likes
I was looking on my debt card and it says I was charged 4.99 from spotify and I was like what so I looked on my account and it says I don't have Premium. Why was I charged?
I was looking on my debt card and it says I was charged 4.99 from spotify and I was like what so I looked on my account and it says I don't have Premium. Why was I charged?
Community Legend
271 Views
3 replies
0 likes
I had to reset my login password, and got the email with the link allowing me to do so. After resetting the password I tried logging in a few times during the day and it kept saying the username or password was incorrect, even though I know I'm typin...
I had to reset my login password, and got the email with the link allowing me to do so. After resetting the password I tried logging in a few times during the day and it kept saying the use...
Spotify Legend
331 Views
3 replies
0 likes
I have spotify premium on my phone and computer and had it on my PS3. We played it on the PS3 and the song selected, genres, types of music etc. would appear on TV screen and you could pick your selection using bluetooth controller. I had to reset my...
I have spotify premium on my phone and computer and had it on my PS3. We played it on the PS3 and the song selected, genres, types of music etc. would appear on TV screen and you could pick you...
Casual Listener
967 Views
6 replies
0 likes
Few weeks ago I upgraded my account from Spotify Premium into Spotify Family. Until 2 days ago everything worked fine, but now I have an Spotify Free account.I already logged out and logged in again; re-installed Spotify app on my mobile, but didn't ...
Few weeks ago I upgraded my account from Spotify Premium into Spotify Family. Until 2 days ago everything worked fine, but now I have an Spotify Free account. I already logged out and logged in agai...
Gig Goer
1135 Views
7 replies
0 likes
