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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9845 Views
  • 3 replies
  • 9 likes
  • Security
  • 9845 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492319 Views
  • 981 replies
  • 111 likes
  • Account
  • 492319 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213519 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213519 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122472 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122472 Views
  • 72 replies
  • 12 likes

Subscription

So I rarely use this app anymore and I was wondering how do I delete premium. I tried the website and it didn't work. What should I do?

  • Newbie
  • So I rarely use this app anymore and I was wondering how do I delete premium. I tried the website and it didn't work. What should I do?
  • Bonsai
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 143 Views
  • 1 replies
  • 0 likes

Old invalid emailadress

Logged in to look at my account today. I had an old email that I don't use/can't remember password anymore, so I tried to change it to my current one. It said the new adress was already in use? I guess I must have logged in via my facebook account at...

  • Casual Listener
  • Logged in to look at my account today. I had an old email that I don't use/can't remember password anymore, so I tried to change it to my current one. It said the new adress was already in use? I gue...
  • Bonsai
  • Roadie
  • 258 Views
  • 3 replies
  • 0 likes
  • 258 Views
  • 3 replies
  • 0 likes

ogiltig kod error

I have a 100kr card with a code and when I want to register it, it says "Det verkar tyvärr som att den här Premium-koden är ogiltig. Försök igen eller kontakta vår kundsupport." now where should I contact???

  • Visitor
  • I have a 100kr card with a code and when I want to register it, it says "Det verkar tyvärr som att den här Premium-koden är ogiltig. Försök igen eller kontakta vår kundsupport." now where should I co...
  • Hoftis65
  • Newbie
  • 391 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 391 Views
  • 2 replies
  • 0 likes

Close Account

I see charges on my credit card for a premium service I never signed up for and do not have. How can I get a refund? Thanks

  • Newbie
  • I see charges on my credit card for a premium service I never signed up for and do not have. How can I get a refund? Thanks
  • Bonsai
  • Roadie
  • 298 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 298 Views
  • 4 replies
  • 0 likes

family membership

i'm part of a family membership, but for two months now i'm still paying for my old spotify premium. How does i stop the payment?

  • Newbie
  • i'm part of a family membership, but for two months now i'm still paying for my old spotify premium. How does i stop the payment?
  • Astame
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 173 Views
  • 1 replies
  • 0 likes

Premium for Family Account Account

My daughter has a Premium student account and now I want to get a Premium account for myself and my son. Costwise It would now be better for me to now get a family account. If I create a new premium for family account will my daughter be able to add ...

  • Newbie
  • My daughter has a Premium student account and now I want to get a Premium account for myself and my son.  Costwise It would now be better for me to now get a family account.   If I create...
  • Astame
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • Premium
  • 167 Views
  • 1 replies
  • 0 likes

student discount changed to normal without a notice

Hi team, I just saw today in my bank statement that 9.99€ instead of 4.99€ was charged. I went to UNIDAYS and apparently, they had trouble logging me in my university email. I tried again and it worked. The unfortunate part is that now I am charged e...

  • Casual Listener
  • Hi team,   I just saw today in my bank statement that 9.99€ instead of 4.99€ was charged. I went to UNIDAYS and apparently, they had trouble logging me in my university email. I tried again an...
  • r_jay
  • Casual Listener
  • 181 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 181 Views
  • 2 replies
  • 0 likes

Solved!! Premium Family

I have just upgraded my account to premium and want my son included in the family account. He already has premium so when i add him to the account does his premium then be closed without any interaction from me?

  • Newbie
  • I have just upgraded my account to premium and want my son included in the family account. He already has premium so when i add him to the account does his premium then be closed without any interact...
  • Maxim
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Spotify familly & payment

hi,i lost my visa so i ask to my bank for a new one. My account spotify familly has been stopped. I just put my new card but it seems all my familly members has been erased. Spotify team could you please update my account how it was just 10 days ago?...

  • Newbie
  • hi, i lost my visa so i ask to my bank for a new one. My account spotify familly has been stopped. I just put my new card but it seems all my familly members has been erased.   Spotify team c...
  • Maxim
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Charged

I recently bought spotify premium student, and I was charged 3 times for the same thing on my bankstatement, but it doesn't show it on my receipts in the account, anything I can do to reverse this or find out what is going on?

  • Newbie
  • I recently bought spotify premium student, and I was charged 3 times for the same thing on my bankstatement, but it doesn't show it on my receipts in the account, anything I can do to reverse this or...
  • kbrooksc
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Problem with my spotify premium acount

Hello guys!So as you see I have problem with spotify... Let me explain it is. Yesterday, I pay for spotify premium on APP STORE. I even receive the bill on Email but I'm still free what should I do?

  • Newbie
  • Hello guys! So as you see I have problem with spotify... Let me explain it is. Yesterday, I pay for spotify premium on APP STORE. I even receive the bill on Email but I'm still free what should I do?
  • Maxim
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Ayudaaa

cree mi cuenta a través de Facebook pero me vincula una cuenta de correo que no es la mía y no tengo idea de quién sea me preocupa por qué el detalle de la factura se va a ese correo que no sé de quién es

  • Newbie
  • cree mi cuenta a través de Facebook pero me vincula una cuenta de correo que no es la mía y no tengo idea de quién sea me preocupa por qué el detalle de la factura se va a ese correo que no sé de qui...
  • YamUrbina
  • Music Fan
  • 297 Views
  • 1 replies
  • 0 likes
  • Premium
  • 297 Views
  • 1 replies
  • 0 likes

Have paid for premium but on wrong account

I have paid for premium and it must be a wrong account because it keeps telling me it's still free and I can't remember what the email to that phone is when I first set up Spotify

  • Casual Listener
  • I have paid for premium and it must be a wrong account because it keeps telling me it's still free and I can't remember what the email to that phone is when I first set up Spotify
  • greggyf
  • Roadie
  • 360 Views
  • 3 replies
  • 0 likes
  • 360 Views
  • 3 replies
  • 0 likes

CANT LOG IN!!

When I first got Spotify I signed up with a Facebook account. The facebook account recently got deleted and now I cannot access my Spotify account. How do I get my payments and music transferred over to my new Spotify account???

  • Visitor
  • When I first got Spotify I signed up with a Facebook account. The facebook account recently got deleted and now I cannot access my Spotify account. How do I get my payments and music transferred over...
  • greggyf
  • Roadie
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Spotify premium

I am currently getting premium for 9.99 a month. I live in New York and wonder what the sales tax will be.

  • Casual Listener
  • I am currently getting premium for 9.99 a month. I live in New York and wonder what the sales tax will be.
  • greggyf
  • Roadie
  • 372 Views
  • 1 replies
  • 0 likes
  • Premium
  • 372 Views
  • 1 replies
  • 0 likes

Nothing for remember

Dear Sir or Madam, As it came out i have 3 accounts. I used 2 accounts 1 year ago and i used 1 account in this year. But an accident happend and my account (Which i used this year) has loged out and it was a premium one. And the real problem is that ...

  • Visitor
  • Dear Sir or Madam,   As it came out i have 3 accounts. I used 2 accounts 1 year ago and i used 1 account in this year. But an accident happend and my account (Which i used this year) has loged...
  • greggyf
  • Roadie
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 312 Views
  • 1 replies
  • 0 likes

Free Subscription ends today

Hi SpotifyMy account is on free trial and it ends today Aug 10, 2016. I have a pending hold on my account for P129.00, can you please cancel the charge and send me back my money. I ought not to have premium subscription and already satisfied with the...

  • Newbie
  • Hi Spotify My account is on free trial and it ends today Aug 10, 2016. I have a pending hold on my account for P129.00, can you please cancel the charge and send me back my money. I ought not to hav...
  • greggyf
  • Roadie
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

I subscribed with facebook but it's still free.

I subscribed with facebook but when I want to log in on my computer, the account isn't the same with the account in my iphone app.So the point is, I use the same way(my facebook) to log in but they are different accounts in my computer and phone, so ...

  • Newbie
  • I subscribed with facebook but when I want to log in on my computer, the account isn't the same with the account in my iphone app. So the point is, I use the same way(my facebook) to log in but they...
  • osornios
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 352 Views
  • 1 replies
  • 0 likes

UNABLE TO CHANGE COUNTRY SETTINGS

I have tried every single possible way to change the country settings of my spotify account but it just will not work! I was living in america when i bought my subscription because it was cheaper, now I am back home in ireland and I want to change my...

  • Newbie
  • I have tried every single possible way to change the country settings of my spotify account but it just will not work! I was living in america when i bought my subscription because it was cheaper, no...
  • greggyf
  • Roadie
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

UNABLE TO CHANGE COUNTRY CODE

IM UNABLE TO CHANGE THE COUNTRY CODE FROM USA. I LIVE IN GREECE NOT USA.SO UNALE OT UPGRADE ACCOUNT

  • Casual Listener
  • IM UNABLE TO CHANGE THE COUNTRY CODE FROM USA. I LIVE IN GREECE NOT USA.SO UNALE OT UPGRADE ACCOUNT
  • osornios
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes