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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hey! I am writing this because something is really bugging me on my account lately. It says that I'm following 3(artists or playlists) but when I click on "following" it comes up with an empty list and shows nothing at all. Can I get help with this a...
I WAS TALKING TO MY MOM, I WENT THROUGH HER BANK STATEMENT AND REALIZED (PROBABLY MY SISTER) SIGNED UP TO SPOTIFY AND USED HER CARD. TURN'S OUT WE CALLED THE BANK AND CANCELLED THE CARD. THEY SAID (SPOTIFY) THAT THERE WAS NOT SUCH FRAUD. THEY WOULDNT...
Spotify will not let me unlink itself from my Facebook. I want to be able to log in without having to use my Facebook. How can I do that or fix this?
Good evening. Today I was trying to upgrade my account Arnau EC, the one I have linked with facebook and where I have all my playlists saved. Sadly, and because I checked another account I had before, the cache got stucked on my browser and instead o...
Hey, I am moving from UK to Germany and would like to join my family in their German subscription? Can I switch over my account without loosing all my playlists? Thanks.
I bought a giftcard of €30,- yesterday evening and while i was pikking away the PIN sticker, more came of than there should be. So now i'm sitting here with a giftcard, and i cant type in the PIN of the giftcard, because the PIN is not readable... Wh...
I USED TWO CARDS OF VALUE 144 HKD EACH TODAY, BUT IT SEEMS THAT IT SHOWS IN MY ACCOUNT THAT I HAVE JUST EXTEND MY PREMIUM SERVICE FOR THREE MONTHS, SO I WONDER WHAT HAPPENED TO MY SECOND CARD? DOES IT COUNT ANOTHER THREE MONTHS USE OF PREMIUM SERVICE...
I bought Premium using 3 months promo using phone number.I already paid it but this appear Oops, something went wrong. Please try again or contact our support team While I already recieved a text message saying that the payment was succesfully done a...
I started using spotify on my sony experia Z2 since 2014 and was on unlimited premium. I have also signed spotify on my HP stream laptop and enjoyed years of good music using such app. but now that my sony experia z2 was sent for repair due to a brok...
Hi, I need to contact Spotify. I changed my payment details few months ago and since then, they are charging me in BOTH credit cards! I´m paying the service 2 times every month. I don't know what to do. Thanks!
My next bill about premium is going to be 1.9.2016. If i cancell my Subscription now, will i have my premium till 31.8 or does it unsubscripe right now? I hope someone understands what i mean.
So I rarely use this app anymore and I was wondering how do I delete premium. I tried the website and it didn't work. What should I do?
Logged in to look at my account today. I had an old email that I don't use/can't remember password anymore, so I tried to change it to my current one. It said the new adress was already in use? I guess I must have logged in via my facebook account at...
I have a 100kr card with a code and when I want to register it, it says "Det verkar tyvärr som att den här Premium-koden är ogiltig. Försök igen eller kontakta vår kundsupport." now where should I contact???
I see charges on my credit card for a premium service I never signed up for and do not have. How can I get a refund? Thanks
i'm part of a family membership, but for two months now i'm still paying for my old spotify premium. How does i stop the payment?
My daughter has a Premium student account and now I want to get a Premium account for myself and my son. Costwise It would now be better for me to now get a family account. If I create a new premium for family account will my daughter be able to add ...
Hi team, I just saw today in my bank statement that 9.99€ instead of 4.99€ was charged. I went to UNIDAYS and apparently, they had trouble logging me in my university email. I tried again and it worked. The unfortunate part is that now I am charged e...
I have just upgraded my account to premium and want my son included in the family account. He already has premium so when i add him to the account does his premium then be closed without any interaction from me?
hi,i lost my visa so i ask to my bank for a new one. My account spotify familly has been stopped. I just put my new card but it seems all my familly members has been erased. Spotify team could you please update my account how it was just 10 days ago?...