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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 6663 Views
  • 1 replies
  • 9 likes
  • Security
  • 6663 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 473171 Views
  • 978 replies
  • 111 likes
  • Account
  • 473171 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207755 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207755 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118949 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118949 Views
  • 72 replies
  • 12 likes

iPhone App won't accept password

I've tried about a million times, even resetting my password a few times to simpler things to make sure I was not mistyping it. I can log in just fine on my PC and iPad, but for some reason my iPhone says: "Login failed \n Unable to login, either use...

  • Regular
  • I've tried about a million times, even resetting my password a few times to simpler things to make sure I was not mistyping it. I can log in just fine on my PC and iPad, but for some reason my iPhone...
  • Rob_oli
  • Newbie
  • 3084 Views
  • 5 replies
  • 1 likes
  • Account
  • 3084 Views
  • 5 replies
  • 1 likes

Superuser Contribution Will Spotify increase the download limit?

In the near future does Spotify have plans to increase the 3333 limit it has placed on the number of songs allowed to be downloaded per device? I prefer to have all my music downloaded on my phone and laptop for those times I don't have internet such...

  • Regular
  • In the near future does Spotify have plans to increase the 3333 limit it has placed on the number of songs allowed to be downloaded per device?   I prefer to have all my music downloaded on my...
  • fckthe3333limit
  • Regular
  • 1488 Views
  • 3 replies
  • 3 likes
  • Premium
  • 1488 Views
  • 3 replies
  • 3 likes

Canceling 1 year prepaid subscription

I just canceled my 1 year pre paid subscription after a few montha of using , how do i get refund for the next months i have paid for ?

  • Casual Listener
  • I just canceled my 1 year pre paid subscription after a few montha of using , how do i get refund for the next months i have paid for ?
  • Maxim
  • Spotify Star
  • 922 Views
  • 3 replies
  • 0 likes
  • Other
    Subscription
  • 922 Views
  • 3 replies
  • 0 likes

Cant log in?

I deleted my Facebook account and because I used to log in with Facebook I can no longer log in!

  • Visitor
  • I deleted my Facebook account and because I used to log in with Facebook I can no longer log in!😕
  • Maxim
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Unlimited
  • 219 Views
  • 1 replies
  • 0 likes

99 cents for 3 months

Hey i signed up for the 3months for 99 cents in june and i want to cancel it before i get charged monthly but it says i dont have spotify premium so i have nothing to cancel help?

  • Newbie
  • Hey i signed up for the 3months for 99 cents in june and i want to cancel it before i get charged monthly but it says i dont have spotify premium so i have nothing to cancel help?
  • Maxim
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for a hospital ward

I work for a Brisbane hospital intensive care unit. We would like to have Spotify available for our patients who are stuck in hospital for a long time via the Internet on our bedside hospital computers. Is it possible to get a generic account for our...

  • Casual Listener
  • I work for a Brisbane hospital intensive care unit. We would like to have Spotify available for our patients who are stuck in hospital for a long time via the Internet on our bedside hospital compute...
  • ICU
  • Casual Listener
  • 1326 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 1326 Views
  • 2 replies
  • 0 likes

0 Facebook Friends on Spotify

Hi guys, i have been tried to solve an issue with spotify a long time.Although I connected to spotify with facebook login, i see an error message when i wanted to follow my friend on my list. It says that, there is no friend that on spotify. I instal...

  • Newbie
  • Hi guys,   i have been tried to solve an issue with spotify a long time.Although I connected to spotify with facebook login, i see an error message when i wanted to follow my friend on my list...
  • here4thelulz
  • Newbie
  • 622 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 622 Views
  • 2 replies
  • 0 likes

Vodafone + spotify

I purchased my premium subscription through Vodafone, like I do every month, for €5 of my credit. It took my money, vodafore sent me a confirmation text about the payment and that my account was ready to use, yet still spiritual is claiming I'm a 'fr...

  • Newbie
  • I purchased my premium subscription through Vodafone, like I do every month, for €5 of my credit. It took my money, vodafore sent me a confirmation text about the payment and that my account was read...
  • oscitare
  • Composer
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 306 Views
  • 1 replies
  • 0 likes

Payments

I want to cancel my payments but how

  • Newbie
  • I want to cancel my payments but how
  • oscitare
  • Composer
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

7 day trial

I have used the FREE 7 day trial for Spotify premium and now I am gonna get Spotify Premium. Is the price 0.99$ or since I have used that 7 day free trial I have to pay 9.99$?

  • Newbie
  • I have used the FREE 7 day trial for Spotify premium and now I am gonna get Spotify Premium. Is the price 0.99$ or since I have used that 7 day free trial I have to pay 9.99$?
  • coloyrs
  • Community Legend
  • 280 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 280 Views
  • 2 replies
  • 0 likes

Spotify wont delete my account

Hello i have been trying your contact form to delete my account for 3 weeks now i keep on getting the same email and its really getting on my nerves i just want my account deleted please, thanks

  • Visitor
  • Hello i have been trying your contact form to delete my account for 3 weeks now i keep on getting the same email and its really getting on my nerves i just want my account deleted please, thanks
  • user-removed
  • Not applicable
  • 799 Views
  • 11 replies
  • 0 likes
  • Account
  • 799 Views
  • 11 replies
  • 0 likes

Spotify Family - Different countries

Hello All,I recently moved to the USA and bought a Spotify Family upgrade. My wife created an account but I couldn't add her because my account was still a german one. I changed the payment method and was able to add her. but we recognized now that a...

  • Visitor
  • Hello All, I recently moved to the USA and bought a Spotify Family upgrade. My wife created an account but I couldn't add her because my account was still a german one. I changed the payment method ...
  • osornios
  • Spotify Star
  • 1739 Views
  • 4 replies
  • 0 likes
  • Account
  • 1739 Views
  • 4 replies
  • 0 likes

Payed for Spotify and don't have premium

So I tried to sign up for Spotify premium with the student discount and I entered all my information and it said that I couldn't be found in the system so I was like OK whatever I'll wait a little bit and see if it does anything. and of course it did...

  • Newbie
  • So I tried to sign up for Spotify premium with the student discount and I entered all my information and it said that I couldn't be found in the system so I was like OK whatever I'll wait a little bi...
  • igp252
  • Casual Listener
  • 299 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 299 Views
  • 1 replies
  • 1 likes

I'm being charged extra

Hi Spotify,I'm a college student using your student subscription (and have been for going on three years now) services for Premium. My issue is that on my bank statement over the past three (possibly more) months, I have been paying my $5 monthly fee...

  • Newbie
  • Hi Spotify, I'm a college student using your student subscription (and have been for going on three years now) services for Premium. My issue is that on my bank statement over the past three (possib...
  • KatesHere
  • Community Legend
  • 442 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 442 Views
  • 1 replies
  • 0 likes

Account Locked due to Billing Issues

Hello, I recently found out that my billing information for my Spotify Premium account was incorrect. I believe that I updated it to my new billing information, however, I receieved a dispute from my bank. At the moment, my account is locked/deactiva...

  • Casual Listener
  • Hello,   I recently found out that my billing information for my Spotify Premium account was incorrect. I believe that I updated it to my new billing information, however, I receieved a disput...
  • bellaoledan
  • Casual Listener
  • 592 Views
  • 6 replies
  • 0 likes
  • Account
  • 592 Views
  • 6 replies
  • 0 likes

Family subscription -Password

If I invite family members to my Spotify account do they need my FB password?Do they gain access to my FB account by the Spotify invitation?

  • Visitor
  • If I invite family members to my Spotify account do they need my FB password? Do they gain access to my FB account by the Spotify invitation?
  • osornios
  • Spotify Star
  • 382 Views
  • 3 replies
  • 0 likes
  • Account
  • 382 Views
  • 3 replies
  • 0 likes

Solved!! Can't log in

I am trying to open Spotify on my PlayStation3 it just keeps loading, but it doesn't open at all. When I tried to run Spotify web player and sign up with Facebook same issue faced.

  • Casual Listener
  • I am trying to open Spotify on my PlayStation3 it just keeps loading, but it doesn't open at all. When I tried to run Spotify web player and sign up with Facebook same issue faced.
  • osornios
  • Spotify Star
  • 411 Views
  • 3 replies
  • 0 likes
  • Login
  • 411 Views
  • 3 replies
  • 0 likes

Solved!! Android tablet and ipod?

Very new to Spotify, my young daughter has been nagging me to download this app. Can you please tell me if I pay for a subscription can she use it on both ipod and android tablet? Can I put restrictions on the content she listens to? Thanks

  • Newbie
  • Very new to Spotify, my young daughter has been nagging me to download this app. Can you please tell me if I pay for a subscription can she use it on both ipod and android tablet? Can I put restricti...
  • KatesHere
  • Community Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 324 Views
  • 1 replies
  • 0 likes

Solved!! What happens to spotify premium when I travel between countries

Hi all, I have been using spotify free on desktop for some time now and I'm considering upgrading to premium so I can listen on my itouch as well. However, I travel between Australia and Singapore regularly. And i don't mean for just a few days. When...

  • Casual Listener
  • Hi all,   I have been using spotify free on desktop for some time now and I'm considering upgrading to premium so I can listen on my itouch as well. However, I travel between Australia and S...
  • trixieelliss
  • Newbie
  • 24994 Views
  • 9 replies
  • 0 likes
  • 24994 Views
  • 9 replies
  • 0 likes

Superuser Contribution Changing country settings

I'm stuck in the middle of having an Australian and a Swedish account, which results in not being able to invite members to my family account. I'm paying my subscription with an Australian card, and when I go into Edit profile it says Australia... Bu...

  • Newbie
  • I'm stuck in the middle of having an Australian and a Swedish account, which results in not being able to invite members to my family account.   I'm paying my subscription with an Australian c...
  • Anyk17
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
  • 258 Views
  • 1 replies
  • 0 likes