Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
3 weeks ago
367 Views
0 replies
6 likes
Security

367 Views
0 replies
6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Faithless2o
Regular
439115 Views
970 replies
108 likes
Account

439115 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1194998 Views
119 replies
116 likes
Account

1194998 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106741 Views
70 replies
11 likes
Account
Login
Premium

106741 Views
70 replies
11 likes

Efetuei o pagamento para a versão premium e não consigo usar o modo offline

OláFiz a assinatura do premium com direito a 30 dias grátis, recebi o email de confirmação e número de conta, porém não consigo acessar playlist offline. Já tentei todas as sugestões logar de novo, reinstalar aplicativo e nada funcionou.Meu pedido 72...

Ka19
Newbie
Olá Fiz a assinatura do premium com direito a 30 dias grátis, recebi o email de confirmação e número de conta, porém não consigo acessar playlist offline. Já tentei todas as sugestões logar de novo,...
2015-10-19 11:35:14 PM
2016-07-31 3:23:08 PM
FabricioMendes
Newbie
770 Views
1 replies
1 likes
Premium

770 Views
1 replies
1 likes

Being charged for premium

I went to cancel my premium subscription. I rarely use Spotify is my main reason, but I logged on to cancel and it says I have "Spotify Free" and my credit card information is no where to be found. I'm still getting charged every month, my last payme...

cartwrighthaile
Newbie
I went to cancel my premium subscription. I rarely use Spotify is my main reason, but I logged on to cancel and it says I have "Spotify Free" and my credit card information is no where to be found. I...
2016-07-31 3:06:08 PM
2016-07-31 3:15:04 PM
Maxim
Spotify Star
282 Views
1 replies
0 likes
Account
Free
Other
Premium
Subscription

282 Views
1 replies
0 likes

Forum account missing badges

So when I check my account it says Member since 2013-06-05. But in the badges I only have the 1 year badge. How comes?

0x4c4c
Casual Listener
So when I check my account it says Member since 2013-06-05. But in the badges I only have the 1 year badge. How comes?
2016-07-30 10:17:07 PM
2016-07-31 1:30:33 PM
Jordi
Community Legend
270 Views
1 replies
0 likes
Account

270 Views
1 replies
0 likes

Solved!! premium versus basic memberships

i have a premium membership of my own, but i just got a basic and free membership for my daughter. after i logged her in, i wasn't able to select a song to play, as it would only shuffle songs from the artist i had chosen. is this normal? i never had...

gabrielcece
Casual Listener
i have a premium membership of my own, but i just got a basic and free membership for my daughter. after i logged her in, i wasn't able to select a song to play, as it would only shuffle songs ...
2016-06-14 3:41:18 PM
2016-07-31 12:50:06 PM
OviiiOne
Community Legend
578 Views
5 replies
0 likes
Free
Other
Premium

578 Views
5 replies
0 likes

My account was disable and the name was converted in numbers

My account was disable and the name was converted in numbers, now i can't get into my account and i have a new one. I really want it back because of my followers and playlist. HEEEEEELP!

lejagarzon
Casual Listener
My account was disable and the name was converted in numbers, now i can't get into my account and i have a new one. I really want it back because of my followers and playlist. HEEEEEELP!
2016-07-31 8:24:43 AM
2016-07-31 12:01:33 PM
EthanS1
Community Legend
163 Views
1 replies
0 likes
Account

163 Views
1 replies
0 likes

Login w/ Facebook Account that was deleted

My login on Spotify was done through Facebook and now I want to delete my facebook account. Any way to keep my Spotify account?

rqvasques
Newbie
My login on Spotify was done through Facebook and now I want to delete my facebook account. Any way to keep my Spotify account?
2016-07-31 11:08:10 AM
2016-07-31 11:49:07 AM
Maxim
Spotify Star
204 Views
1 replies
0 likes
Login

204 Views
1 replies
0 likes

can't upgrade from Premium to Premium Family with yearly payment

I'm trying to upgrade my Premium account to Premium Family with yearly payment, 119.88 € for 1 year, using this page:https://www.spotify.com/de/purchase/panel/?category=familyplan#__yearly-pci-credit-card However, after entering my credit card detail...

steffenw
Newbie
I'm trying to upgrade my Premium account to Premium Family with yearly payment, 119.88 € for 1 year, using this page: https://www.spotify.com/de/purchase/panel/?category=familyplan#__yearly-pci-cred...
2016-07-31 11:37:37 AM
2016-07-31 11:47:53 AM
Maxim
Spotify Star
248 Views
1 replies
0 likes
Premium
Subscription

248 Views
1 replies
0 likes

Downgrading from family, forced into an earlier payment date

I have had a Premium Account, which last renewed on the 25/7/2016. I've just now accidently clicked "switch to family", thinking there would be another confirmation window. Now my Paypal will be charged on the 16/8 for a family account - fair enough....

heyheyitstj
Casual Listener
I have had a Premium Account, which last renewed on the 25/7/2016. I've just now accidently clicked "switch to family", thinking there would be another confirmation window. Now my Paypal will be char...
2016-07-31 6:20:00 AM
2016-07-31 11:43:12 AM
Maxim
Spotify Star
237 Views
3 replies
0 likes
Account
Premium
Subscription

237 Views
3 replies
0 likes

Double transaction

Last month my spotify was suddenly off premium and half my playlists gone. After the recommendation to resign as a premium customer I did so, just checked my bank account and spotify has taken money out twice this month! How can I get them to put it ...

user-removed
Visitor
Last month my spotify was suddenly off premium and half my playlists gone. After the recommendation to resign as a premium customer I did so, just checked my bank account and spotify has taken money ...
2016-07-28 9:07:11 PM
2016-07-31 11:01:13 AM
Maxim
Spotify Star
493 Views
5 replies
0 likes
Account

493 Views
5 replies
0 likes

Subscribed, but not getting Premium?

Hi purchased a month subscription and have a receipt but is says my 7 day trial subsection is over. How do I resolve this. I can't find a phone # to talk to someone.

Brandonsparks
Newbie
Hi purchased a month subscription and have a receipt but is says my 7 day trial subsection is over. How do I resolve this. I can't find a phone # to talk to someone.
2016-07-31 6:36:05 AM
2016-07-31 10:57:25 AM
Maxim
Spotify Star
137 Views
1 replies
0 likes
Account
Premium

137 Views
1 replies
0 likes

Solved!! Can´t login to Premium Accoun - Duplicate Accounts!

Hi, a few weeks ago I changed my password on Facebook. Some days later I can´t login to my Premium-Account on Spotify. On Feb 22. I contact the support (Case #01263364). A few days later, on Feb 25. (many more than 24h) a Julia from your Supprot-Team...

user-removed
Visitor
Hi, a few weeks ago I changed my password on Facebook. Some days later I can´t login to my Premium-Account on Spotify. On Feb 22. I contact the support (Case #01263364). A few d...
2014-03-02 12:59:57 PM
2016-07-31 9:39:56 AM
user-removed
Not applicable
940 Views
11 replies
0 likes
Account
Premium

940 Views
11 replies
0 likes

Merging Facebook Premium Account

Hi I am having an issue logging in to spotify through facebook on my phone. My phone will only let me use a non facebok account. SO I made a new account using a different email. Now I want to link OR switch over my facebook account to the new account...

helloitsniko
Casual Listener
Hi I am having an issue logging in to spotify through facebook on my phone. My phone will only let me use a non facebok account. SO I made a new account using a different email. Now I want to link OR...
2016-07-30 11:01:13 PM
2016-07-31 9:25:31 AM
helloitsniko
Casual Listener
276 Views
2 replies
0 likes
Account
Login
Premium

276 Views
2 replies
0 likes

I can't cancel my subscription. (Incorrect password)

Hello all, I'm having this problem where I can't cancel my subscription because it says it is an incorrect password, I have triple checked and more that it is not an incorrect password and have even logged on with on the my two browsers and I've trie...

Odypeus
Newbie
Hello all, I'm having this problem where I can't cancel my subscription because it says it is an incorrect password, I have triple checked and more that it is not an incorrect password...
2016-05-22 12:54:18 PM
2016-07-31 7:43:09 AM
emshwahh
Newbie
303 Views
2 replies
0 likes
Account
Other
Premium
Subscription

303 Views
2 replies
0 likes

Im being charged for a premium account I am not using

My wife and I have had several accounts between the two of us over the last few years. We are still being charged $11 a month on our credit card though I do not know what account it is for. We have signed into all the accounts we can but they are all...

3accounthelp
Newbie
My wife and I have had several accounts between the two of us over the last few years. We are still being charged $11 a month on our credit card though I do not know what account it is for. We have s...
2016-07-31 6:58:22 AM
2016-07-31 7:08:12 AM
osornios
Spotify Star
167 Views
1 replies
0 likes
Account
Security
Subscription

167 Views
1 replies
0 likes

Charged twice in one month

I had spotify premium which I cancelled as I now get a spotify premium subscription through my cell phone plan with spark. I have been charged on the 28 of July for this months subscription despite following the steps on spark.

user-removed
Visitor
I had spotify premium which I cancelled as I now get a spotify premium subscription through my cell phone plan with spark. I have been charged on the 28 of July for this months subscription despite f...
2016-07-31 2:15:28 AM
2016-07-31 7:01:30 AM
osornios
Spotify Star
207 Views
3 replies
0 likes
Account
Premium
Subscription

207 Views
3 replies
0 likes

Connecting Spotify to a public Facebook Page

I run a Facebook page called "Fans Of Technical Death Metal" (a page discussing the most awesome music \m/ ) and I want to share the music we discuss on the page through Spotify playlists etc. Problem is: I can start an account and create playlists b...

JonasLindholmer
Newbie
...o my own, personal account BUT what I really want is to connect to the Fan-page. Problem is that it doesn't have it's own email/mobilephone and password - it's a public page and you run it as a admin. H...
2016-07-30 10:35:07 PM
2016-07-31 6:49:07 AM
osornios
Spotify Star
945 Views
1 replies
0 likes
Account

945 Views
1 replies
0 likes

Connection via Facebook

Bonjour depuis quelque jours je n'arrive plus à me connecter via Facebook avécu mon compte. Des que j'appuie dessus il cherche pendant quelques instants et me dit "nom d'utilisateur /mot de passe incorrect" sans que je rentre quoi que ce soit et j'ai...

Adrioel1907
Newbie
Bonjour depuis quelque jours je n'arrive plus à me connecter via Facebook avécu mon compte. Des que j'appuie dessus il cherche pendant quelques instants et me dit "nom d'utilisateur /mot de passe inc...
2016-07-30 11:16:35 PM
2016-07-31 6:45:29 AM
osornios
Spotify Star
176 Views
1 replies
0 likes
Account

176 Views
1 replies
0 likes

I can't disable the Spotify Premium.

Some weeks ago I had active the Spotify Premium. Some days after this I had problrms with my cell and I uninstalled the app, but after I solved my problem I installed again, but that Spotify Premium wasn't working and it isn't yet. Right now, I want ...

analaluiza
Newbie
Some weeks ago I had active the Spotify Premium. Some days after this I had problrms with my cell and I uninstalled the app, but after I solved my problem I installed again, but that Spotify Premium ...
2016-07-31 2:50:42 AM
2016-07-31 6:13:19 AM
osornios
Spotify Star
148 Views
1 replies
0 likes
Account

148 Views
1 replies
0 likes

no puedo pagar premium argentina

Solo es con tarjeta de credito? ya probe con tres y no me las toma

cande_766
Newbie
Solo es con tarjeta de credito? ya probe con tres y no me las toma
2016-07-31 3:04:15 AM
2016-07-31 6:07:31 AM
osornios
Spotify Star
174 Views
1 replies
0 likes
Subscription

174 Views
1 replies
0 likes

Artist Full Tracks and 30 second previews

Can i download my own tracks off spotify if I am the artist that created the works? Where can i download my 30 second previews for tracks my band has created? Thanks

hourband
Newbie
Can i download my own tracks off spotify if I am the artist that created the works? Where can i download my 30 second previews for tracks my band has created? Thanks
2016-07-31 4:23:39 AM
2016-07-31 6:04:19 AM
osornios
Spotify Star
159 Views
1 replies
0 likes
Account
Other

159 Views
1 replies
0 likes

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