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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9259 Views
  • 3 replies
  • 9 likes
  • Security
  • 9259 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483828 Views
  • 979 replies
  • 111 likes
  • Account
  • 483828 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211403 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211403 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121139 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121139 Views
  • 72 replies
  • 12 likes

Superuser Contribution I need help urgently

I had 2 accounts under the name user name. AUSTRALIA AND HONG KONG but i want to only use the Hong Kong account and im sure Spotify is taking money from my 2 accounts.Please help i had tried to change the location but it doesn't allow me

  • Casual Listener
  • I had 2 accounts under the name user name. AUSTRALIA AND HONG KONG but i want to only use the Hong Kong account and im sure Spotify is taking money from my 2 accounts. Please help i had tried to c...
  • Alejandro_C
  • Spotify Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can i link my private profile to my artist profile in spotify?

Hi, I'm Michael a Dj and music producer...I have my artist profile and personal profile on spotify and I want to know if it is possible to link my personal profile to my artist profile...and if it is possible how can I do that.Many Thanks

  • Newbie
  • Hi, I'm Michael a Dj and music producer...I have my artist profile and personal profile on spotify and I want to know if it is possible to link my personal profile to my artist profile...and if it is...
  • Alejandro_C
  • Spotify Legend
  • 3013 Views
  • 1 replies
  • 0 likes
  • Account
  • 3013 Views
  • 1 replies
  • 0 likes

Superuser Contribution Password problems

My recently changed password isn't working. Each time I change it through email it doesn't let me access my account!

  • Newbie
  • My recently changed password isn't working. Each time I change it through email it doesn't let me access my account!
  • Alejandro_C
  • Spotify Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • Login
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to access playlist since upgrading to family account

I have just upgraded to the Family account - I am the main account holder and all playlists are listed on my account but some of these are my daughters playlists - I have invited her and she has accepted but she can now no longer access her playlists...

  • Newbie
  • I have just upgraded to the Family account - I am the main account holder and all playlists are listed on my account but some of these are my daughters playlists - I have invited her and she has acce...
  • Alejandro_C
  • Spotify Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Plan

I had the premium subscription w/ 4 family members total sharing it. We all have our "own playlists" but could only listen one at a time. Now I've upgraded to family plan, so does each member need to create a new list? Or is there a way for me to "sh...

  • Newbie
  • I had the premium subscription w/ 4 family members total sharing it.  We all have our "own playlists" but could only listen one at a time.  Now I've upgraded to family plan, so does each me...
  • Alejandro_C
  • Spotify Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moving to India

Hi All, I am moving to India and there is no suppot for spotify.can i download songs offlinecan i listen to songs online Like i am using it in UK

  • Newbie
  • Hi All,   I am moving to India and there is no suppot for spotify. can i download songs offline can i listen to songs online   Like i am using it in UK
  • Alejandro_C
  • Spotify Legend
  • 631 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 631 Views
  • 1 replies
  • 0 likes

Change country preferences

Hello, I try to change the coutry preferences but is not possible. I live in chile and spotify only show me chilean music for example chilean hits, besto of the 80 in chile. the problem I from Colombia. is possible change this'

  • Newbie
  • Hello, I try to change the coutry preferences but is not possible. I live in chile and spotify only show me chilean music for example chilean hits, besto of the 80 in chile. the problem I from Colomb...
  • greggyf
  • Roadie
  • 499 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium: payment made, without receving the service

I tried to buy premium spotify.The payment is going to end badly.But the money from my credit card has been scaled.I wasn t activated premium Ps. I have previusly purchased premium account for another account with the same card My name is eria2002My ...

  • Newbie
  • I tried to buy premium spotify. The payment is going to end badly. But the money from my credit card has been scaled. I wasn t activated premium   Ps. I have previusly purchased premium acc...
  • Alejandro_C
  • Spotify Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 253 Views
  • 1 replies
  • 0 likes

Account Statistics / Information

I had a premium spotify account i pay for it but for some reason it says that i have a free account

  • Newbie
  • I had a premium spotify account i pay for it but for some reason it says that i have a free account
  • greggyf
  • Roadie
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium stopped working

So I bought premium using PayPal prior to a vacation. The premium worked for the duration of the plane ride. Then just decided to stop working. It says that I am listening on a free account but I just paid for premium as of month one.I have tried to ...

  • Newbie
  • So I bought premium using PayPal prior to a vacation. The premium worked for the duration of the plane ride. Then just decided to stop working. It says that I am listening on a free account but I jus...
  • Alejandro_C
  • Spotify Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 489 Views
  • 1 replies
  • 0 likes

Solved!! Merge Facebook and non-Facebook accounts

I have an account that I created by connecting to Facebook, and another I've created with my email. Is there a way to merge the two accounts? I created the email-associated account on accident after trying to create a username for myself.

  • Newbie
  • I have an account that I created by connecting to Facebook, and another I've created with my email. Is there a way to merge the two accounts? I created the email-associated account on accident after ...
  • greggyf
  • Roadie
  • 334 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Vodafone.es

Im supposed to have the full account because of them, and first of all my account has a weird name and its not mine haha and secondly its not premium, can you help me out? ive used the iphone and a desktop in the navigator and its not working properl...

  • Newbie
  • Im supposed to have the full account because of them, and first of all my account has a weird name and its not mine haha and secondly its not premium, can you help me out? ive used the iphone and a d...
  • Alejandro_C
  • Spotify Legend
  • 1005 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1005 Views
  • 1 replies
  • 0 likes

Student Discount not working

I am looking to get a spotify premium account, and I saw they offer 4.99 a month for college students. I put in all my info, and it say something along the lines of "we cannot verify your credentials" and im not entirely sure why this is happening. I...

  • Newbie
  • I am looking to get a spotify premium account, and I saw they offer 4.99 a month for college students. I put in all my info, and it say something along the lines of "we cannot verify your credentials...
  • greggyf
  • Roadie
  • 420 Views
  • 1 replies
  • 0 likes
  • Premium
  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with payment

HelloI have a big problem with my account. I tried to pay 6 times with a credit card but the system says that it was impossible to end the operation. But I received emails from muy bank that the charge was succesful. I have not the premium account ac...

  • Newbie
  • Hello I have a big problem with my account. I tried to pay 6 times with a credit card but the system says that it was impossible to end the operation. But I received emails from muy bank that the ch...
  • Alejandro_C
  • Spotify Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution ongoing problem with student discount

I had my card stolen and therefore I had to update my payment. I had a student discount subscriptions and I assumed once I update my payment with a new card, I will be charged with student discount subscriptions, but instead I was charged $9.99. My s...

  • Newbie
  • I had my card stolen and therefore I had to update my payment. I had a student discount subscriptions and I assumed once I update my payment with a new card, I will be charged with student discount s...
  • Alejandro_C
  • Spotify Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 252 Views
  • 1 replies
  • 0 likes

Por qué se me factura en dólares cuando el servicio es promocionado en pesos

Quisiera saber por qué se me factura en dolares cuando el servicio se promociona en pesos, cabe aclarar que en NINGUN lado dice que el costo es APROXIMADO. Al publicitar el servicio dice BIEN CLARO que se facturará $54 y NO dolares, por lo cual sient...

  • Newbie
  • Quisiera saber por qué se me factura en dolares cuando el servicio se promociona en pesos, cabe aclarar que en NINGUN  lado dice que el costo es APROXIMADO. Al publicitar el servicio dice BIEN C...
  • ketyst
  • Newbie
  • 649 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 649 Views
  • 1 replies
  • 0 likes

my birthdate is incorrect

how do i edit my birthdate. it says i wasborn today.

  • Newbie
  • how do i edit my birthdate. it says i wasborn today.
  • Bri99
  • Casual Listener
  • 16057 Views
  • 4 replies
  • 1 likes
  • Account
  • 16057 Views
  • 4 replies
  • 1 likes

Solved!! How to cancel Spotify Premium Trial?

Hi there! Just signed up for the Premium Trial, entered my credit card number and got Premium Status.Now I want to cancel the Premium Trial and revert to Free. How do I do that? Under SUBSCRIPTION it says: "Your pre-paid Premium will end on 2015-04-1...

  • Casual Listener
  • Hi there!   Just signed up for the Premium Trial, entered my credit card number and got Premium Status. Now I want to cancel the Premium Trial and revert to Free. How do I do that? Under SUBS...
  • juliescott525
  • Casual Listener
  • 10352 Views
  • 22 replies
  • 4 likes
  • Account
    Free
    Premium
    Subscription
  • 10352 Views
  • 22 replies
  • 4 likes

Video ads in premium account

Why does Spotify kills me on start up with a loud video ad even though I've got Premium account?Which is pretty annoying when you turn on your PC with Spotify automaticaly starting up, went to take a s*** meanhwile and cannot reach volume button waki...

  • Casual Listener
  • Why does Spotify kills me on start up with a loud video ad even though I've got Premium account? Which is pretty annoying when you turn on your PC with Spotify automaticaly starting up, went to take...
  • borkaadam
  • Casual Listener
  • 558 Views
  • 2 replies
  • 7 likes
  • Account
    Premium
  • 558 Views
  • 2 replies
  • 7 likes

Unable to reset device password!

I have been trying to set/reset my device password for several days now and regardless of what I try to set my password too it says: "There was a problem setting your password" I've tried several browsers and it always gives me the same error. I get ...

  • Casual Listener
  • I have been trying to set/reset my device password for several days now and regardless of what I try to set my password too it says:   "There was a problem setting your password"   I've...
  • osornios
  • Spotify Star
  • 785 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 785 Views
  • 4 replies
  • 0 likes