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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9388 Views
  • 3 replies
  • 9 likes
  • Security
  • 9388 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485336 Views
  • 979 replies
  • 111 likes
  • Account
  • 485336 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211804 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211804 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121489 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121489 Views
  • 72 replies
  • 12 likes

Am I being forced to upgrade to premium?

I have had a free account because that's all I can afford right now. Ive been using the account mostly at night for sleep therapy. Tonight, all I seem to be able to get is the screen to upgrade. Would someone please explain. Thank you.

  • Casual Listener
  • I have had a free account because that's all I can afford right now.  Ive been using the account mostly at night for sleep therapy.  Tonight, all I seem to be able to get is the screen to u...
  • Astame
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 241 Views
  • 1 replies
  • 0 likes

Cant log in to my premium account after app updated

Hello, since yesterday it seems like my premium account is gone. The app on my phone seemed to have updated itself and I had to log in again. I tryed all my e-mail adresses as well as all the passwords I used but the only account I can seem to acces ...

  • Casual Listener
  • Hello, since yesterday it seems like my premium account is gone. The app on my phone seemed to have updated itself and I had to log in again. I tryed all my e-mail adresses as well as all the passwor...
  • 172 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
  • 172 Views
  • 0 replies
  • 0 likes

Family account

I'm unable to switch from my normal account to a family account

  • Newbie
  • I'm unable to switch from my normal account to a family account
  • Maxim
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
  • 333 Views
  • 1 replies
  • 0 likes

Aus Versehen ein Probe Abo abgeschlossen

Hey ich habe aus versehen daß Probe Abo abgeschlossen ums möchte es nicht. Bitte helfen.

  • Newbie
  • Hey ich habe aus versehen daß Probe Abo abgeschlossen ums möchte es nicht. Bitte helfen.
  • Maxim
  • Spotify Star
  • 2631 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 2631 Views
  • 1 replies
  • 0 likes

Spotify è offline

Ho scaricato spotify e da un paio di mesi ho l'account premium. Ma nelle ultime settimane ogni volta che sono fuori casa, quindi senza la rete Wi-Fi, quando apro l'app per cercare nuove canzoni, mi dice "spotify è offline, impossibile cercare nuovi b...

  • Newbie
  • Ho scaricato spotify e da un paio di mesi ho l'account premium. Ma nelle ultime settimane ogni volta che sono fuori casa, quindi senza la rete Wi-Fi, quando apro l'app per cercare nuove canzoni, mi d...
  • 525 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 525 Views
  • 0 replies
  • 0 likes

Can't connect and linked to wrong Facebook

Hi, I can't login to my app anymore in the iPhone even though I just changed the password. It's austere is something wrong but nothing is wrong !On the desktop I see the pic of the wrong Facebook account. If I try to follow the steps to unlink it fro...

  • Newbie
  • Hi, I can't login to my app anymore in the iPhone even though I just changed the password. It's austere is something wrong but nothing is wrong ! On the desktop I see the pic of the wrong Facebook a...
  • 175 Views
  • 0 replies
  • 0 likes
  • Login
  • 175 Views
  • 0 replies
  • 0 likes

Postpaid paymemt option

Hi! Hope someone could help me. I tried switching my payment through my postpaid carrier however whener i tried to click "change payment detail" and after it said that a pin was sent to my number, i'm not receving anything. Please help.

  • Newbie
  • Hi! Hope someone could help me. I tried switching my payment through my postpaid carrier however whener i tried to click "change payment detail" and after it said that a pin was sent to my number, i'...
  • 239 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 239 Views
  • 0 replies
  • 0 likes

Payment Failed - 30 Day Premium Trial

Every time I try to apply for the 30 day free trial of Premium, which is free of charge, I get a 'payment failed' error. My debit card has money on it, isn't expired, and is working everywhere else. I've tried four or five times and I get the same er...

  • Newbie
  • Every time I try to apply for the 30 day free trial of Premium, which is free of charge, I get a 'payment failed' error. My debit card has money on it, isn't expired, and is working everywhere else. ...
  • BOIgeorge
  • Newbie
  • 1034 Views
  • 3 replies
  • 1 likes
  • 1034 Views
  • 3 replies
  • 1 likes

Logging in to Windows App

I have downloaded the Windows App and got it working. I press the sign in with Facebook button and it launches a browser window that after a while says I can close the window. I do and the App still has not signed me in. I can sign in on the web app ...

  • Newbie
  • I have downloaded the Windows App and got it working. I press the sign in with Facebook button and it launches a browser window that after a while says I can close the window. I do and the App still ...
  • 211 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 211 Views
  • 0 replies
  • 0 likes

my account is deleted !!! Help

My account is gone I can not log in at all neither via my correct password or my Facebook ? further I've got an email that stated that have ended my account ! And it stops 20170725please help I don't want to loose my profile with thousands of tracks ...

  • Roadie
  • My account is gone I can not log in at all neither via my correct password or my Facebook ?   further I've got an email that stated that have ended my account ! And it stops 20170725 please h...
  • Mnyb
  • Roadie
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
  • 228 Views
  • 1 replies
  • 0 likes

Can't log into my account

I can't log into my account because I am in a different country? I am from Norway but now I'm in the US...why can't I log in?

  • Newbie
  • I can't log into my account because I am in a different country? I am from Norway but now I'm in the US...why can't I log in?
  • user-removed
  • Not applicable
  • 263 Views
  • 1 replies
  • 0 likes
  • Login
  • 263 Views
  • 1 replies
  • 0 likes

Songs stuck in 'songs' list

A while ago I unticked a lot of songs from my 'songs' list. However, there's two songs that I hate that are stuck in the list and I've tried everything but I can't delete them from the list. On both my phone and laptop, they're in the list but it say...

  • Newbie
  • A while ago I unticked a lot of songs from my 'songs' list. However, there's two songs that I hate that are stuck in the list and I've tried everything but I can't delete them from the list. On both ...
  • 238 Views
  • 0 replies
  • 0 likes
  • Other
  • 238 Views
  • 0 replies
  • 0 likes

Offline content disappeared

Hello, I'm a premium subscriber who uses Spotify on Windows 8.1. Today I disovered that the playlists that I had previously made available offline were no longer marked as "Available Offline" and could not be played offline. I can still see all my pl...

  • Casual Listener
  • Hello, I'm a premium subscriber who uses Spotify on Windows 8.1. Today I disovered that the playlists that I had previously made available offline were no longer marked as "Available Offline" and cou...
  • hldairies
  • Newbie
  • 435 Views
  • 3 replies
  • 0 likes
  • Premium
  • 435 Views
  • 3 replies
  • 0 likes

Missing playlists and no longer have premium

I've just updated my premium and had to resign in. Looking through my playlists and lots are missing but I have playlists from years ago. It's also saying I no longer have premium which ive had for years.

  • Visitor
  • I've just updated my premium and had to resign in. Looking through my playlists and lots are missing but I have playlists from years ago. It's also saying I no longer have premium which ive had for y...
  • LordRollin
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • Premium
  • 148 Views
  • 1 replies
  • 0 likes

Account Statistics / Information

Olá, pelo que deu a entender o aplicativo atualizou e por conta disso saiu da minha conta, agora toda vez que eu tenho logar aparece algo do tipo "pelo que parece você está tentando entrar pela sua conta do spotify em outra cidade" e também "tente ma...

  • Visitor
  • Olá, pelo que deu a entender o aplicativo atualizou e por conta disso saiu da minha conta, agora toda vez que eu tenho logar aparece algo do tipo "pelo que parece você está tentando entrar pela sua c...
  • 131 Views
  • 0 replies
  • 0 likes
  • Account
  • 131 Views
  • 0 replies
  • 0 likes

Need assistance with music takedown

Hi, I need some assistance with a music takedown - we are in the process of switching distribution from Ditto to Distrokid, but after 6 months of takedown requests with Ditto our music remains on Spotify (but has been removed from all other stores) a...

  • Casual Listener
  • Hi, I need some assistance with a music takedown - we are in the process of switching distribution from Ditto to Distrokid, but after 6 months of takedown requests with Ditto our music remains on Spo...
  • thomasdiak
  • Casual Listener
  • 739 Views
  • 2 replies
  • 0 likes
  • Other
  • 739 Views
  • 2 replies
  • 0 likes

.99 cents charges...

Hello... I live in Denmark so these prices may be a little off. About 1½ months ago I bought the 3 month premium, but I had already gotten the christmas ad, so I just bought it for the price of one month, then I used that premium untill my family dec...

  • Newbie
  • Hello... I live in Denmark so these prices may be a little off.   About 1½ months ago I bought the 3 month premium, but I had already gotten the christmas ad, so I just bought it for the price...
  • 256 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 256 Views
  • 0 replies
  • 0 likes

Password for new device

Hi, I just wanted to add my Spotify account to my receiver (which supports Spotify Premium). So I went to my account and picked the option to add a password for my devices. I received the email. Clicked the link. But whatever passwords I try to enter...

  • Visitor
  • Hi,   I just wanted to add my Spotify account to my receiver (which supports Spotify Premium). So I went to my account and picked the option to add a password for my devices.   I r...
  • Astame
  • Community Legend
  • 313 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
  • 313 Views
  • 4 replies
  • 0 likes

Spotify cadê MEU premium?

Oi gente,No dia 05/12 eu fiz o pagamento via boleto do pacote premium e lá foi acordado um tempo maximo de 3 dias uteis até meu serviço funcionar,mas ate hoje 10/12 nenhuma mensagem me foi enviada para o upgrade do meu serviço, não sei porque a demor...

  • Newbie
  • Oi gente, No dia 05/12 eu fiz o pagamento via boleto do pacote premium e lá foi acordado um tempo maximo de 3 dias uteis até meu serviço funcionar,mas ate hoje 10/12 nenhuma mensagem me foi enviada ...
  • lguimaraesandra
  • Newbie
  • 204 Views
  • 1 replies
  • 1 likes
  • Free
  • 204 Views
  • 1 replies
  • 1 likes