Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80360 Views

9 replies

2 likes

Account
Login
  • 80360 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653700 Views

13 replies

4 likes

Account
  • 653700 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734106 Views

18 replies

29 likes

  • 734106 Views
  • 18 replies
  • 29 likes

My playlists and follows were removed when I merged my accounts!

My account that was connected through Facebook contained my playlists and preferences. Signed up for premium account with a new login and connected it to my old account and found that it wiped clean all my data. Is there anyway to recover them?

Casual Listener

My account that was connected through Facebook contained my playlists and preferences. Signed up for premium account with a new login and connected it to my old account and found that it wiped c...

156 Views

0 replies

0 likes

Account
Login
Premium
Subscription
  • 156 Views
  • 0 replies
  • 0 likes

Cancel/close/delete my Spotify account.

User: scarlet-shadow Spotify free. First of all, thank you for your service, but it is not what I was looking for, so I really want to cancel/close/delete my Spotify account. Thank you.

Visitor

User: scarlet-shadow   Spotify free.   First of all, thank you for your service, but it is not what I was looking for, so I really want to cancel/close/delete my Spotify account. ...

user-removed

Not applicable

446 Views

4 replies

0 likes

Account
  • 446 Views
  • 4 replies
  • 0 likes

3 months for only .99

is there a way to do the 3 months of Spotify premium for .99 using an iTunes card instead of a credit card? I was just wondering, plus I haven't used a trial for premium yet

Casual Listener

is there a way to do the 3 months of Spotify premium for .99 using an iTunes card instead of a credit card? I was just wondering, plus I haven't used a trial for premium yet

MattSuda

Spotify Star

301 Views

3 replies

0 likes

Premium
  • 301 Views
  • 3 replies
  • 0 likes

Aplica la oferta con tarjeta prepago

Quiero saber si comprando la tarjeta verde de 100 pesos puede aplicar la oferta que anuncian de 3 meses por 99 pesos anteriormente ya tenía premiumGracias de ante mano

Newbie

Quiero saber si comprando la tarjeta verde de 100 pesos puede aplicar la oferta que anuncian de 3 meses por 99 pesos anteriormente ya tenía premium Gracias de ante mano

198 Views

0 replies

1 likes

Premium
Subscription
  • 198 Views
  • 0 replies
  • 1 likes

Cancel account

I cancel my account and not use it but u have charge me i like my money back i havent use this n months money refund and plz delete my info i check my acvount this morning and yall charge me how to get my money back

Casual Listener

I cancel my account and not use it but u have charge me i like my money back i havent use this n months money refund and plz delete my info i check my acvount this morning and yall charge me how to g...

Butterfly37075

Casual Listener

227 Views

1 replies

0 likes

Subscription
  • 227 Views
  • 1 replies
  • 0 likes

Cancelling old premium

I broke my old phone and have a new one.cant remember my old password and username for the old spotify account on tje phone that broke and have tried over and over to retrieve it.i dont want my card to continue to be charged, how do i make sure my ol...

Newbie

I broke my old phone and have a new one.cant remember my old password and username for the old spotify account on tje phone that broke and have tried over and over to retrieve it.i dont want my card ...

anjieeeeeeeeee

Roadie

182 Views

1 replies

0 likes

Account
  • 182 Views
  • 1 replies
  • 0 likes

Wrong Music on Spotify Because of Family

Well, I let my mom use my Spotify account to set up music for a party, and it was all Brazilian music since my mom's Brazilian. Sadly, all of the music in my Discover Weekly playlist is music for her and not me. Is there a way to clear my listening h...

Casual Listener

Well, I let my mom use my Spotify account to set up music for a party, and it was all Brazilian music since my mom's Brazilian. Sadly, all of the music in my Discover Weekly playlist is music for her...

shokusei

Casual Listener

192 Views

1 replies

0 likes

Account
Free
  • 192 Views
  • 1 replies
  • 0 likes

Empty Screen, NOT ANY DATA IS LOADING

Does any one know how to solve this problem? 

Casual Listener

Does any one know how to solve this problem? 

midnightstarr

Gig Goer

284 Views

1 replies

1 likes

Account
  • 284 Views
  • 1 replies
  • 1 likes

"Chargeback" from my bank.

Hey guys.Spotify desactivated my account like 3 weeks ago, after five days contacting them by their twitter and facebooks accounts they reactivated my account. The deal is that I payed the 12 months premium subscription and all the history...(I made ...

Regular

Hey guys. Spotify desactivated my account like 3 weeks ago, after five days contacting them by their twitter and facebooks accounts they reactivated my account. The deal is that I payed the 12 month...

236 Views

0 replies

0 likes

Account
Premium
Subscription
  • 236 Views
  • 0 replies
  • 0 likes

No tengo Premium y ya me cobraron 2 veces

Hola.Hace unos días hice el cargo con mi tarjeta para pasar a Premium con el cargo de $ 9 x 3 meses y me han cobrado 2 veces y no puedo subir a Premium.Ya reinstale la aplicación y aún no consigo nada.

Newbie

Hola. Hace unos días hice el cargo con mi tarjeta para pasar a Premium con el cargo de $ 9 x 3 meses y me han cobrado 2 veces y no puedo subir a Premium. Ya reinstale la aplicación y aún no consigo...

225 Views

0 replies

0 likes

Subscription
  • 225 Views
  • 0 replies
  • 0 likes

Solved!! HELP! Account has been hijacked

I was able to log in with my FACEBOOK but i cannot change my password because it requires the current password and it is going to some SCAB in europe that managed to hijack my account. I am a premium member and I have no IDEA why no one on the facebo...

Casual Listener

I was able to log in with my FACEBOOK but i cannot change my password because it requires the current password and it is going to some SCAB in europe that managed to hijack my account.  I am a p...

DemonSpawn30

Casual Listener

354 Views

1 replies

0 likes

Account
Login
Premium
  • 354 Views
  • 1 replies
  • 0 likes

Payment

I have been getting notifications to get premium for 99 cents for 3 months I just signed up for the student version and am getting charged $5 already instead of the initial 99 cents.

Newbie

I have been getting notifications to get premium for 99 cents for 3 months I just signed up for the student version and am getting charged $5 already instead of the initial 99 cents.

anjieeeeeeeeee

Roadie

235 Views

1 replies

0 likes

Account
  • 235 Views
  • 1 replies
  • 0 likes

KEEP TRYING TO CANCEL AND BEING CHARGED FOR OVER A YEAR

I have been trying to cancel my account with spotify for over a year and a half. After a bunch of back and forth emails with really unhelpful people, they finally reimbured me FOR ONLY one month. Now I see that after that, they continued to charge me...

Newbie

I have been trying to cancel my account with spotify for over a year and a half. After a bunch of back and forth emails with really unhelpful people, they finally reimbured me FOR ONLY one month. Now...

167 Views

0 replies

0 likes

Account
Premium
Subscription
  • 167 Views
  • 0 replies
  • 0 likes

Student Discount- Opting Out

Hello fellow Spotify users, I've had the Spotify Premium Student Discount for two years, now. A series of events have made it nearly impossible to renew my Premium subscribtion. Take into account the follwing: 1. Card expired on month of renewel.2. A...

Newbie

Hello fellow Spotify users,   I've had the Spotify Premium Student Discount for two years, now. A series of events have made it nearly impossible to renew my Premium subscribtion. Take into ac...

Ssstrokes

Newbie

377 Views

1 replies

1 likes

Other
Premium
Subscription
  • 377 Views
  • 1 replies
  • 1 likes

Phone billing

I am with fido. But in the app theres not even an option to get it billed that way... I don't have a credit card. I have a LG G3

Newbie

I am with fido. But in the app theres not even an option to get it billed that way... I don't have a credit card. I have a LG G3

osornios

Spotify Star

222 Views

1 replies

0 likes

Premium
  • 222 Views
  • 1 replies
  • 0 likes

Log in issues

I let a friend log into their spotify on my device (ipad mini). I use facebook for my account, as do they, now I can't log back into my account. Every time I try to 'log in with facebook' it takes me straight to their account. Any ideas?

Newbie

I let a friend log into their spotify on my device (ipad mini). I use facebook for my account, as do they, now I can't log back into my account. Every time I try to 'log in with facebook' it takes me...

osornios

Spotify Star

198 Views

1 replies

0 likes

Login
  • 198 Views
  • 1 replies
  • 0 likes

premium wont work

Why is there no customer support number to call? My credit card has been charged at least 10 times literally. Its only 99 cents but still I'm uncomfortable having it charged so many times. My account still says I don't ha e premium. I've tried loggin...

Visitor

Why is there no customer support number to call? My credit card has been charged at least 10 times literally. Its only 99 cents but still I'm uncomfortable having it charged so many times. My account...

pcestare14

Casual Listener

224 Views

1 replies

0 likes

Premium
  • 224 Views
  • 1 replies
  • 0 likes

Email in use

I used my partners email when I first signed up, then changed to my own email. Now he can't use his own email to register. Any way to sort this out?

Newbie

I used my partners email when I first signed up, then changed to my own email. Now he can't use his own email to register.  Any way to sort this out?  

144 Views

0 replies

0 likes

Subscription
  • 144 Views
  • 0 replies
  • 0 likes

Premium Not Activating Despite paying for it TWICE

I'm mildly frustrated. Actually pissed off is a better word. I have tried and tried and tried to reactivate premium not once, but twice after paying for it and not receiving Premium status the first time, I went on to pay for it TWICE and it still ha...

Newbie

I'm mildly frustrated. Actually pissed off is a better word. I have tried and tried and tried to reactivate premium not once, but twice after paying for it and not receiving Premium status the first ...

user-removed

Not applicable

441 Views

3 replies

0 likes

Account
Premium
Subscription
  • 441 Views
  • 3 replies
  • 0 likes

I'm being overcharged!

Hi guys, I'm currently on a student discount in the UK (Unidays) and have noticed that for the last two months I have been charged £9.99 rather than £4.99. I updated my card in April and it has only been since then, but it still says that I should on...

Newbie

Hi guys,   I'm currently on a student discount in the UK (Unidays) and have noticed that for the last two months I have been charged £9.99 rather than £4.99.  I updated my card in April a...

155 Views

0 replies

0 likes

Account
Premium
Subscription
  • 155 Views
  • 0 replies
  • 0 likes