Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
who do i contact if i want a refund from an automatic renewal?
im trying to cancel my subscription before it renews on the 29th. However when i get to the cancel options, and choose my reason etc, on the final step of entering my password to confirm, it just goes back to the beginging of the questions. Not allow...
Help.... it has happened over the last week? Is this only happening to me? i tired to click it and then leave it... for hours it just continued to think....I tried accessing it through different screens/options... nope...Why is it so hard to pay spot...
Hi,I bought premium for 3 months for 99cents on some holiday deal. Now I was automatically charged when I didn't anticipate it, the amount was $9.99. I opened the app one time after that to see if there is any contact information but did not play any...
Changed password and can't log in on my phone. Says already a device with this mail account. I deleted the app and re installed it and got the same message. Going to work and have no music!:(
to stop hearing Drake's "back to back"....whoaaaaa! Why upgrade if they can't even "modify" my trial? WhoaWhoaWhoa.......whoa
i'm logged onto spotify on my iphone but having downloaded the app onto my macbook pro, it says unable to connect facebook and spotify. this therefore won't let me log in to spotify on my laptop any ideas?
Hey guys, hope I`m posting in the right section. I`ve been using Wimp the last year - but now I`m kind og turning back to using spotify. Does Spotify have a "import playlist from Wimp" function. If not, is there any other way of importing playlist in...
No Contact Us, No Email, No Number. Search FAQ and it points to a gd forum post that you can't see unless you have a gd account!!!!! Family Plan Upgrade on (site) forces a yearly sub, I want monthly!! and costs!!!! Thanks
I just tried to get the spotify student discount. So i was on my iphone, clicked on student discount on safari, logged into my account and tapped on the student premium button. I then filled out all of my card information and clicked continue. I fill...
Hello,I liked a Spotify Playlist for a long time but I noticed that it was removed. Could you please let me know if they remove playlists sometimes? Or if it's me who can't find it...It's not my own playlist but one of those that we can find in Genre...
Yo canjie dos tarjetas de regalo al mismo tiempo y se me venceran en el mismo mes queria ver si había manera de recuperar una o que me la pusieran al otr mes como le puedo hacer para recuperarla ya que gaste buen diner en ellas
Hi, I just paid for the 0.99 3 month premium. I have the emailed receipt so it worked and I have been charged. But when I try to use the app it tells me I need to upgrade to premium. I have already tried deleting it from my phone and reinstalling.
If I still have a credit on my Spotify Account and I start using Spotify Student (Germany), does my credit get uses for it or is that just available for the regular account, what means that I have to use that one for another month?
Hello,where can i change back from family subscription to premium?
I signed up for the student-discounted premium and my credit card got charged $5.45 but I did not get the premium package. I even went online to check my account and under "subscription" is says I am Spotify Free. I got charged for premium and did no...
Hi fellow Spotify users! I have signed up to Spotify using my Facebook log in details, but on reflection I'd rather have it within a separate log in with username and password. Anyone know how I can change it - if I can? Thanks!
I upgraded to premium to use in my office, but have not been able to play one station on the desktop, and another in a treatment room. Is there a way to do this? Or can only one thing be playing on the account at a time?
Hi Spotify Support, I cannot login to Spotify anymore, this because my e-mailaccount is been deleted by my provider and I forgot my password. I do not have the login credentials anymore, so I cannot change my credentials online. Can you please tell m...
All of the sudden I noticed all of my 'Songs' are gone. Has this happened to anyone? They're still on the sidebar, but the list of songs is gone. Using 1.0.25.127.g58007b4c on Mac 10.10.5