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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9993 Views
  • 3 replies
  • 9 likes
  • Security
  • 9993 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498429 Views
  • 982 replies
  • 112 likes
  • Account
  • 498429 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214388 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214388 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122831 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122831 Views
  • 72 replies
  • 12 likes

3 months premium for 9,99

I want to take the offer of 3 months premium for 9,99 but it says that i'm able to get it. The last time i had premium was from 7-12-15 for 3 months (also for 9,99). I should be able to take the offer but it refeuses? why is this?

  • Casual Listener
  • I want to take the offer of 3 months premium for 9,99 but it says that i'm able to get it. The last time i had premium was from 7-12-15 for 3 months (also for 9,99). I should be able to take the offe...
  • tumbsor
  • Music Fan
  • 963 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 963 Views
  • 5 replies
  • 0 likes

Solved!! Take summer with you, premium for 6 € for 3 months

I received this email, that I can have three months of premium for 6€. I clicked on the button and paid. Yet it is telling me that in the next month it will request another payment. I would not have paid, if I knew it's going to "change it's mind" af...

  • Casual Listener
  • I received this email, that I can have three months of premium for 6€. I clicked on the button and paid. Yet it is telling me that in the next month it will request another payment. I would not have ...
  • Maxim
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • Premium
  • 301 Views
  • 1 replies
  • 0 likes

Termination of Spotify Premium this month but still paid 9,99€, dont have Premium

Hello,I had Spotify Premium for like 4 Months now. I cancelled the Premium because it was too expensive for me. As i did so two days ago i still paid those 9,99€ for this month. I would like to get either my money back or the Spotify premium feature ...

  • Casual Listener
  • Hello, I had Spotify Premium for like 4 Months now. I cancelled the Premium because it was too expensive for me. As i did so two days ago i still paid those 9,99€ for this month. I would like to get...
  • Maxim
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 201 Views
  • 1 replies
  • 0 likes

Account Help for Preimum

spotify is not recgonising family members usernames and won't accept codes. any advice

  • Newbie
  •  spotify is not recgonising family members usernames and won't accept codes. any advice
  • Gian9
  • Newbie
  • 148 Views
  • 1 replies
  • 0 likes
  • Premium
  • 148 Views
  • 1 replies
  • 0 likes

Premium for 0.99€

Hello there! I am having a problem with subscribing to the 99 cents offer for 3 months. Everytime I type in my Paypal stuff and everything it redirects me back to the start page. I tried it on the PC (different browsers) and my mobile. I would apprec...

  • Newbie
  • Hello there!   I am having a problem with subscribing to the 99 cents offer for 3 months. Everytime I type in my Paypal stuff and everything it redirects me back to the start page. I tried it ...
  • 179 Views
  • 0 replies
  • 0 likes
  • Premium
  • 179 Views
  • 0 replies
  • 0 likes

Cant get premium

Cant get premium subscription. 129 for 3 months. Payment mode is thru mobile. When i input my mobile number it just says something is wrong. I do have sufficient load but why i cannot proceed with the subscription..

  • Casual Listener
  • Cant get premium subscription. 129 for 3 months. Payment mode is thru mobile. When i input my mobile number it just says something is wrong. I do have sufficient load but why i cannot proceed with th...
  • 103 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 103 Views
  • 0 replies
  • 0 likes

Can't make payment to purchase premium account

Hi, I have been trying to make payment via Master Card to subscribe for Spotify Premium. I have tried using cards from 2 different banks where I receive an error message that suggests to call the bank to allow international e-commerce.I have called b...

  • Newbie
  • Hi, I have been trying to make payment via Master Card to subscribe for Spotify Premium. I have tried using cards from 2 different banks where I receive an error message that suggests to call the ban...
  • 155 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 155 Views
  • 0 replies
  • 0 likes

Can't buy Premium

Hello, I recently wanted to buy 3 month premium for 1€ on my friend's account but I cant. When I finish the payment via paypal it redirects me to the same page before paying, and still having the same money on paypal account.. I though the card was t...

  • Casual Listener
  • Hello, I recently wanted to buy 3 month premium for 1€ on my friend's account but I cant. When I finish the payment via paypal it redirects me to the same page before paying, and still having the sam...
  • tobimateu
  • Casual Listener
  • 248 Views
  • 2 replies
  • 1 likes
  • Premium
  • 248 Views
  • 2 replies
  • 1 likes

Account gone

2 week ago i changed my supscription from premium to family and payed €14,99 like it should.Last week there was another write off from my backaccount of €9,99 for premium, i didn't aproved that so i took it back and now i dont have a account anymore....

  • Casual Listener
  • 2 week ago i changed my supscription from premium to family and payed €14,99 like it should. Last week there was another write off from my backaccount of €9,99 for premium, i didn't aproved that so ...
  • 118 Views
  • 0 replies
  • 0 likes
  • Account
  • 118 Views
  • 0 replies
  • 0 likes

Premium family- premium student- wrong deal advertised

Hi, My subscription changed from 4.99 to 9.99 as my card expired. All I want to do is use my new NUS card however the website is not allowing me to do so. I then saw a deal that said 0.99 for 3 months of premium. I thought why not do this in the mean...

  • Casual Listener
  • Hi,   My subscription changed from 4.99 to 9.99 as my card expired. All I want to do is use my new NUS card however the website is not allowing me to do so. I then saw a deal that said 0.99 fo...
  • Sylvz
  • Casual Listener
  • 189 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 189 Views
  • 2 replies
  • 0 likes

Can't buy the 3 Months for 0,99€ deal with Paypal

Hello,I wanted to buy the 3 Months deal, I tried it like 4 times with my Paypal account but I've never got an e-mail that it worked. I'm waiting since 3 days but I think anything went wrong there. Greets,Falke

  • Casual Listener
  • Hello, I wanted to buy the 3 Months deal, I tried it like 4 times with my Paypal account but I've never got an e-mail that it worked. I'm waiting since 3 days but I think anything went wrong there. ...
  • FalkeFX
  • Casual Listener
  • 860 Views
  • 5 replies
  • 0 likes
  • Premium
  • 860 Views
  • 5 replies
  • 0 likes

Solved!! Questions regarding the cancellation of premium

So if I pay for the 3 month offer right now and cancel it after a few days (or right after I pay for it) with the aim of avoiding futher payment after 3 monthsIs it possible to do this and enjoy that 3 months of service and only get cut off after 3 m...

  • Casual Listener
  • So if I pay for the 3 month offer right now and cancel it after a few days (or right after I pay for it) with the aim of avoiding futher payment after 3 months Is it possible to do this and enjoy th...
  • Stephanie3234
  • Casual Listener
  • 320 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 320 Views
  • 5 replies
  • 0 likes

No pagueís los 0'99 por los tres meses no lo activan

me han cobrado 0'99 euros por los tres meses del servicio de spotify, pero no han llegado a activarmelo, ni me aparece nada de recibos en la pagina de mi cuenta de spotify. Lo que si me aparecen son 0'99 euros menos en la cuenta de la tarjeta de débi...

  • Casual Listener
  • me han cobrado 0'99 euros por los tres meses del servicio de spotify, pero no han llegado a activarmelo, ni me aparece nada de recibos en la pagina de mi cuenta de spotify. Lo que si me aparecen son ...
  • 108 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 108 Views
  • 0 replies
  • 0 likes

Logging in

My account was hacked and the email address changed. I have also forgotten my password. How can I change my password when the reset procedure is going to the hackers email?

  • Visitor
  • My account was hacked and the email address changed. I have also forgotten my password. How can I change my password when the reset procedure is going to the hackers email?
  • Maxim
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • Login
  • 187 Views
  • 1 replies
  • 0 likes

EXCLUIR CONTA

Gostaria de excluir Minha Conta, Tenho Duas Contas existentes ... Essa vinculada Ao facebook e Outra vinculada Ao gmail que E Premium e que nao Consigo vincular Ao facebook devido a existencia Dessa Conta Que É Livre.

  • Visitor
  • Gostaria de excluir Minha Conta, Tenho Duas Contas existentes ... Essa vinculada Ao facebook e Outra vinculada Ao gmail que E Premium e que nao Consigo vincular Ao facebook devido a existencia Dessa ...
  • 277 Views
  • 0 replies
  • 0 likes
  • Account
  • 277 Views
  • 0 replies
  • 0 likes

3 months premium for 9,99, couldn't subscribe but money taken

Hello,I tried to use the offer 0,99 for 3 months, it failed during the registration as i have used my credit card before with another account. However, when i checked my bank account i saw that 0.99 as been taken from my credit. They took my money bu...

  • Regular
  • Hello, I tried to use the offer 0,99 for 3 months, it failed during the registration as i have used my credit card before with another account. However, when i checked my bank account i saw that 0.9...
  • 114 Views
  • 0 replies
  • 0 likes
  • Premium
  • 114 Views
  • 0 replies
  • 0 likes

Why does Spotify feature my full name instead of username?

Hi!I'm trying to figure out why Spotify features my full name instead of my username alias even though I have deleated the Facebook app and cut the connection to FB (I think). I can't find the place in my profile where I stated my full name. When I s...

  • Visitor
  • Hi! I'm trying to figure out why Spotify features my full name instead of my username alias even though I have deleated the Facebook app and cut the connection to FB (I think). I can't find the plac...
  • user-removed
  • Not applicable
  • 309 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Security
  • 309 Views
  • 2 replies
  • 0 likes

Family Premium Issue

I upgraded to family premium and tried to invite my wife, shes from sweden and im from australia, i already changed her account to an australian account but she is not recieving any invitations and the invite links do not work, any help here please? ...

  • Newbie
  • I upgraded to family premium and tried to invite my wife, shes from sweden and im from australia, i already changed her account to an australian account but she is not recieving any invitations and t...
  • 121 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 121 Views
  • 0 replies
  • 0 likes

got hacked

i was, i am still hacked (email and passwort got hacked). i tried to contact the support, but they dont answer me. worst support ever!! we pay for it. so want a support.

  • Regular
  • i was, i am still hacked (email and passwort got hacked). i tried to contact the support, but they dont answer me. worst support ever!! we pay for it. so want a support.
  • user-removed
  • Not applicable
  • 616 Views
  • 10 replies
  • 0 likes
  • Account
  • 616 Views
  • 10 replies
  • 0 likes

Move from Premium via Cell carrier to Family

Hi! I currently pay for my Spotify Premium via my cell carrier, but I want to move to Family. The cell carrier (TelieSonera/Chess in Norway) don't provide that service, so I need to sign up for it outside of my mobile plan. How do I change to private...

  • Newbie
  • Hi!   I currently pay for my Spotify Premium via my cell carrier, but I want to move to Family. The cell carrier (TelieSonera/Chess in Norway) don't provide that service, so I need to sign up ...
  • 124 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 124 Views
  • 0 replies
  • 0 likes