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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Buenas, Me han cobrado 9.99 cuando me deberían de haber cobrado 0.99 por los tres meses, oferta que existe actualmente. En la suscripcion si que pone que la tengo hasta septiembre. Saludos,Jorge.
Spotify say that pay RM 2 for 3 month.When I want to pay there's no option for RM 2.I think that when I pay RM 14.90 Spotify will deduct my credit for RM 2 but they deduct RM14.90.When I see my subcription it inly last for 1 month.Can someone help pl...
Hi. We have been trying to sort out country location issue for a while. We have followed all suggestions you have mentioned on website, but none work. We have even deleted accounts and started up new ones to solve the problem, but it still registers ...
I de-activated the auto payment for spotify.Then i paid for another month via Apple Store.I see the right payment and dates of activity (6 Jul 2016) but i can't use spotify in every platform.I have a red message saying "Premium in pause".But payment ...
Hello, I just bought a family plan and I wanted to invite a family member, I sent the invitation but my family can't activate the code because it says that we are from different countries even though that is not true, I checked my profile and our cou...
I am using a temporary account to post this. Today at some point all of my devices logged out of spotify and I can no longer log into Spotify on any device. I paid for a 1 year premium subscription and am about 3 months into it.My username and passwo...
Hello, when im logged in with my already premium account, i cannot see the 3 months premium offer.But when i log out i can see it, i then tried to go to the site even tho im logged in, and it just gives me the message: "Unfortunately you are ineligib...
Hi i cant activate my premium account. I just got the line from the previous week and still cant activate the account. Im connecting using facebook. Please assisg me
Hello, I purchased for spotify premium and by accident I purchased twice, still don't have acces to spotify premium on my computer though but it works on the phone.1) can I please get the second payment refounded? 2) what do I need to do to access Sp...
Why I am being charged for P129.00 instead of P9.00?
Hi, I have paid for premium and have a receipt for 03/06/16 and yet it says I have not payed and would i like to downgrade! I dont want to downgrade, just to get what I have been paying for. Please help if you can, I cannot find anyone to call or ema...
I tried to get the 99 cents three month premium trial but it said I was currently in a free seven day trial, but i didnt want to wait any longer so I wanted to go straight into 3 month one, but when i ugraded it said it was going to start charging me...
Hi I cancelled my subscription on the 04/06/2016 but I still got charged on my PayPal account on the 07/06/2016 how do I get my money back? Toby
i need help! I just make the payment, there was a charge on my card over my access is still free!
I want to delete an account, because it iwas created with my facebook and I forgot and created another one and bought premium on this new one, but I cant link my facebook, only if the old account (wich is free) is deleted.
I've paid for the Spotify 3-months for $.99 and it still shows me as a free user. I've done all the troubleshooting already and it's still not helping. I've checked on all my accounts that I used and there is no premium. I looked at my transactions a...
Hello,It charged my account $9.99 and I was wondering why? I don't believe It has been 12 months since my Spotify subscription, so the monthly fee should still be 4.99. Please let me know, thank you.My user name is "pamymorales"
I was on Spotify and switched to Apple Music. Now I want to switch back to Spotify. There is a confusion in which there is my old account and an account that was linked to Facebook. I tried changing my account to an account that's linked to Facebook....
So i saw the the 3 months for around 1 Pound ad, so i went to purchase it. When i checked my account details about that subscription, it said that i would get charged next month? I hoped i would be charged after these 3 months, if anyone got an answe...