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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 398198 Views
  • 947 replies
  • 107 likes
  • Account
  • 398198 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171360 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171360 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99070 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99070 Views
  • 68 replies
  • 10 likes

Where do I add a user to my Family Plan, I already have 1 additional

Currently Have had a family plan with Myself and one other. Now since the family plan has been upgraded to include 6 accounts for the same rate, I would like to add one more user in the household. I can see where my one user is on my account, but I a...

SpotifyScreenshot.JPG
  • Newbie
  • Currently Have had a family plan with Myself and one other.  Now since the family plan has been upgraded to include 6 accounts for the same rate, I would like to add one more user in the househo...
  • pattont
  • Music Fan
  • 355 Views
  • 1 replies
  • 2 likes
  • Premium
  • 355 Views
  • 1 replies
  • 2 likes

Playing playlist offline

Hi. All my Playoists are marked with green on my Samsung cell phone app. When I press to play a song, I get a notice saying"This track is not available." I also get a notice that says I am offline, but I am connected to the internet. The answer is pr...

  • Music Fan
  • Hi. All my Playoists are marked with green on my Samsung cell phone app. When I press to play a song, I get a notice saying"This track is not available." I also get a notice that says I am offline, b...
  • 896 Views
  • 0 replies
  • 0 likes
  • Premium
  • 896 Views
  • 0 replies
  • 0 likes

Move main account in Family plan

HiI want to move the main paying account in a new family subscription to another account. Can this be done?My son has used my account for the last year so my account is now full of his history etc. I would like to clear my account and reset it back t...

  • Visitor
  • Hi I want to move the main paying account in a new family subscription to another account. Can this be done? My son has used my account for the last year so my account is now full of his history et...
  • 115 Views
  • 0 replies
  • 0 likes
  • Premium
  • 115 Views
  • 0 replies
  • 0 likes

Solved!! Subscription ask

Hello everyone! I heard about that summer sale, that i just have to only pay 0.99 Euros for three month. I've just bought it. So itt will be expired in August, but after that I don't want a premium account. However it tells me that after 23th August ...

  • Newbie
  • Hello everyone!   I heard about that summer sale, that i just have to only pay 0.99 Euros for three month. I've just bought it. So itt will be expired in August, but after that I don't want a ...
  • leannmorgann13
  • Newbie
  • 210 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 210 Views
  • 1 replies
  • 0 likes

Upgrade to Premium not working

I have been trying to upgrade to Premium after a free trial period and nothing seems to be working, any advice? I've tried several times over 4 or 5 days but it seems Spotify don't want my money

  • Newbie
  • I have been trying to upgrade to Premium after a free trial period and nothing seems to be working, any advice? I've tried several times over 4 or 5 days but it seems Spotify don't want my money
  • extremepower
  • Newbie
  • 180 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 180 Views
  • 3 replies
  • 0 likes

actualizacion de la cuenta

hola buenas tardes. De antemano enorabuena por la app. Queria hacer unos cambios en mi cuenta de spotify pero la cuenta esta asociada al facebook cambie los datos en mi perfil pero en la app de spotify no se actualizaron y sigue apareciendo el correo...

  • Visitor
  • hola buenas tardes. De antemano enorabuena por la app. Queria hacer unos cambios en mi cuenta de spotify pero la cuenta esta asociada al facebook cambie los datos en mi perfil pero en la app de spoti...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

You charged my card but not getting premium.

You charged my card but i am not getting premium. WHY?

  • Casual Listener
  • You charged my card but i am not getting premium. WHY?
  • bobbydelong1975
  • Casual Listener
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
  • 117 Views
  • 1 replies
  • 0 likes

Spotify premium and KPN

Hello, I have Spotify premium subscribed via KPN (dutch mobile provider). I want to disconnect the premium service and re-enter a new activation code. But i cannot deactivate the premium. It directs me to KPN customer support and they direct me to sp...

  • Newbie
  • Hello,   I have Spotify premium subscribed via KPN (dutch mobile provider). I want to disconnect the premium service and re-enter a new activation code. But i cannot deactivate the premium. It...
  • lhogeveen
  • Newbie
  • 1244 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 1244 Views
  • 4 replies
  • 0 likes

Can't unsubscribe

Hello Yesterday I've tried to cancel my subscription because today my subscription renews and I have to pay. Everything was okay, i've cancelled my subscription, no errors. But today I received a mail from Paypal that 9,99 € went from my account. Tod...

  • Newbie
  • Hello    Yesterday I've tried to cancel my subscription because today my subscription renews and I have to pay.  Everything was okay, i've cancelled my subscription, no errors. But ...
  • carolineimsi
  • Newbie
  • 715 Views
  • 5 replies
  • 3 likes
  • Premium
    Subscription
  • 715 Views
  • 5 replies
  • 3 likes

Paying for Family but never ordered it. Was I hacked?

I've been using Spotify Premium with the Student discount for quite some time now, always paying 4,99€.Just today I got a mail from PayPal, saying that I had to pay 29,99€ for Spotify Family, which I never ordered. I logged into my account to discove...

  • Newbie
  • I've been using Spotify Premium with the Student discount for quite some time now, always paying 4,99€. Just today I got a mail from PayPal, saying that I had to pay 29,99€ for Spotify Family, ...
  • 198 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 198 Views
  • 0 replies
  • 0 likes

Solved!! iPhone doesn't recognize Premium account

I restart my iPhone and when opening it asked me to sign in. I did it but now it says I don't have Premium account. I tried accessing with a computer and in my iPhone but vía internet and have the Premium account. It seems that just the app is not re...

  • Casual Listener
  • I restart my iPhone and when opening it asked me to sign in. I did it but now it says I don't have Premium account. I tried accessing with a computer and in my iPhone but vía internet and have the Pr...
  • deboervanlynden
  • Newbie
  • 251 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 251 Views
  • 4 replies
  • 0 likes

Charged and still free account..

 Please delete this message. Problem solved.

  • Newbie
  •   Please delete this message. Problem solved.
  • 143 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 143 Views
  • 0 replies
  • 0 likes

Can´t log in for like 1 month already. Errorcode 3

English: I cannot login through Facebook neither with my Username (Error: 3). I can log in the website, for example to complete a Contactmessage, at which i get not answer. Neiher can i delete my Premium Abonnement which i can´t use (as said i can´t ...

  • Casual Listener
  • English:   I cannot login through Facebook neither with  my Username (Error: 3). I can log in the website, for example to complete a Contactmessage, at which i get not answer. Neiher can ...
  • MattSuda
  • Spotify Star
  • 269 Views
  • 3 replies
  • 0 likes
  • Login
    Other
    Premium
  • 269 Views
  • 3 replies
  • 0 likes

Discount

Hi.I subscribed and was promised 3 months of Spotify for only Kr(Norway) 9,- and 99,-/month after that.Spottify charged me for Kr 99, and I did not get any information by mail regarding the 3 months for Kr 9,-. Spotify, please make sure that I get wh...

  • Newbie
  •   Hi. I subscribed and was promised 3 months of Spotify for only Kr(Norway) 9,- and 99,-/month after that. Spottify charged me for Kr 99, and I did not get any information...
  • MattSuda
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • Premium
  • 125 Views
  • 1 replies
  • 0 likes

3 months offer

I already have subscription for Spotify Premium, and now Spotify offer discount (0.99eur/month for 3 months) for the new users. How can i use this discount if i already pay full price in a month ? Cancel my premium and reinit subscription ?

  • Newbie
  • I already have subscription for Spotify Premium, and now Spotify offer discount (0.99eur/month for 3 months) for the new users. How can i use this discount if i already pay full price in a month ? Ca...
  • MattSuda
  • Spotify Star
  • 383 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 383 Views
  • 3 replies
  • 0 likes

Solved!! Cannot change Country in Profile Settings

Hi! I wanted to upgrade my account to premium, but as I have an Austrian credit card, i need to change my country to Austria. But it's not possible. In the settings I cannot choose anything else but Belgium (which is where I am currently). Would be g...

  • Regular
  • Hi!   I wanted to upgrade my account to premium, but as I have an Austrian credit card, i need to change my country to Austria. But it's not possible. In the settings I cannot choose...
  • geschirr
  • Regular
  • 451 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
  • 451 Views
  • 8 replies
  • 0 likes

Artist verification...been 10 weeks

I applied for artist verification 10 weeks ago and have not heard back from the Spotify Artist Verification team, even after several attempts to get a hold of someone. Any ideas as to what I can do to actually become a verified artist? Any help or su...

  • Casual Listener
  • I applied for artist verification 10 weeks ago and have not heard back from the Spotify Artist Verification team, even after several attempts to get a hold of someone. Any ideas as to what I can do t...
  • Maxim
  • Spotify Star
  • 236 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 236 Views
  • 5 replies
  • 0 likes

Premium Subscription Not Working

My Spotify account has reverted back to the Free Version even though I've been on the Premium Version for a number of months. The account states that "Your subsciption renews automatically on 23/05/2016. You'll be charged $17.99." which is today. The...

  • Newbie
  • My Spotify account has reverted back to the Free Version even though I've been on the Premium Version for a number of months.   The account states that "Your subsciption renews automatically o...
  • 121 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 121 Views
  • 0 replies
  • 0 likes

Premium 3 meses por 29 pesos

Buenos días, ayer pagué por PRIMEEA VEZ mi suscripción premium para aprovechar esta oferta de 3 meses. Hoy se activó mi cuenta premium, pero me aparece sólo un mes de vigencia, en vez de los 3 que dicen en la página.Repito, es la primera vez que me s...

  • Newbie
  • Buenos días, ayer pagué por PRIMEEA VEZ mi suscripción premium para aprovechar esta oferta de 3 meses. Hoy se activó mi cuenta premium, pero me aparece sólo un mes de vigencia, en vez de los 3 que di...
  • MiguelRojero
  • Newbie
  • 3959 Views
  • 9 replies
  • 1 likes
  • Other
    Premium
    Subscription
  • 3959 Views
  • 9 replies
  • 1 likes

Payment

I used to pay with my credit card. Now, I just cant. It does have money and it is the one I already registered on my account...What´s wrong??

  • Casual Listener
  • I used to pay with my credit card. Now, I just cant. It does have money and it is the one I already registered on my account... What´s wrong??
  • user-removed
  • Not applicable
  • 161 Views
  • 3 replies
  • 0 likes
  • 161 Views
  • 3 replies
  • 0 likes