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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14644 Views

7 replies

11 likes

Security
  • 14644 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

551902 Views

991 replies

115 likes

Account
  • 551902 Views
  • 991 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

130950 Views

74 replies

12 likes

Account
Login
Premium
  • 130950 Views
  • 74 replies
  • 12 likes

Eliminar mi cuenta spotify permanentemente

Hola,Quiero eliminar mi cuenta spotify permanentemente y todos los datos asociados a ella. Support_spotify.com me ha mandado un correo automático indicando que en esta comunidad será resuelta mi consulta. Por favor, desearía que eliminen mi cuenta de...

Visitor

Hola, Quiero eliminar mi cuenta spotify permanentemente y todos los datos asociados a ella.   Support_spotify.com me ha mandado un correo automático indicando que en esta comunidad será resu...

user-removed

Not applicable

599 Views

2 replies

0 likes

Account
  • 599 Views
  • 2 replies
  • 0 likes

My photo is not displayed

I have my Spotify connected through my Facebook account, however, my photo still isn't showing up on my Spotify account. I see that this problem existed way back in 2013 via posts here and there is STILL a problem. It's been several weeks and has nev...

Newbie

I have my Spotify connected through my Facebook account, however, my photo still isn't showing up on my Spotify account. I see that this problem existed way back in 2013 via posts here and there is S...

anjieeeeeeeeee

Roadie

198 Views

1 replies

0 likes

Account
  • 198 Views
  • 1 replies
  • 0 likes

Premium Offline Music

Hello, Having only 2 devices connected to my premium account, I start getting really irritated by their very frequent "updates", at least once in a month so far, making all the offline songs I downloaded disappear. This actually makes me wonder more ...

Newbie

Hello,    Having only 2 devices connected to my premium account, I start getting really irritated by their very frequent "updates", at least once in a month so far, making all the offline...

144 Views

0 replies

0 likes

Account
Premium
  • 144 Views
  • 0 replies
  • 0 likes

Spotify ohne Facebook

Liebe Leute! Anfangs habe ich ein Profil über Facebook angelegt und bin nach recht kurzer Zeit direkt Premium-Kunde geworden. Nun möchte ich allerdings meinen Facebook-Account dauerhaft löschen und kann trotz ordnungsgemäßer Zahlung für diesen Monat ...

Casual Listener

Liebe Leute! Anfangs habe ich ein Profil über Facebook angelegt und bin nach recht kurzer Zeit direkt Premium-Kunde geworden. Nun möchte ich allerdings meinen Facebook-Account dauerhaft löschen ...

Leonstelzer

Newbie

660 Views

5 replies

0 likes

  • 660 Views
  • 5 replies
  • 0 likes

Login

It won't let me login to my iPhone app I try reinstalling to app ... I can login to a of to see my account on a computer but can't get into Spotify app . I get 2 errors one saying this email is already registered .

Newbie

It won't let me login to my iPhone app I try reinstalling to app ... I can login to a of to see my account on a computer but can't get into Spotify app . I get 2 errors one saying this email is alrea...

anjieeeeeeeeee

Roadie

193 Views

1 replies

0 likes

Login
  • 193 Views
  • 1 replies
  • 0 likes

Spotify can't management payment via Paypal

Hi! I'm a Spanish Spotify user since 2011-05-04. Today I opened the Spotify PC-client and I received a message in a yellow bar at the top with an error. This message indicates that Spotify had not been able to pay my monthly subscription and that I h...

Casual Listener

Hi! I'm a Spanish Spotify user since 2011-05-04. Today I opened the Spotify PC-client and I received a message in a yellow bar at the top with an error. This message indicates that Spo...

MGProchin

Casual Listener

1356 Views

7 replies

0 likes

  • 1356 Views
  • 7 replies
  • 0 likes

Getting Premium with Spark but not working

I previously had premium working on my old phone but now i have got a new phone and cannot get premuim working. all my playlists are there but not premium. Please help me fix this.

Newbie

I previously had premium working on my old phone but now i have got a new phone and cannot get premuim working. all my playlists are there but not premium.   Please help me fix this.

272 Views

0 replies

0 likes

Subscription
  • 272 Views
  • 0 replies
  • 0 likes

Problema al hacerme premium

Hola, he recibido un correo indicandome que podia tener 3 meses de spotify premium por 9,99. He realizado el pago de dicha cantidad, pero en mi cuenta me dice que se me renovará automaticamente el día 30/6, es decir, de aqui a un mes. Podrian revisar...

Newbie

Hola, he recibido un correo indicandome que podia tener 3 meses de spotify premium por 9,99. He realizado el pago de dicha cantidad, pero en mi cuenta me dice que se me renovará automaticamente el dí...

MattSuda

Spotify Star

228 Views

1 replies

0 likes

Account
Premium
Subscription
  • 228 Views
  • 1 replies
  • 0 likes

Banned in Facebook

Dear customer service, a friend of mine got banned in Facebook and can not enter Spotify any more cause he was connected by Facebook. He can not even contact you to ask what he can do.

Newbie

Dear customer service, a friend of mine got banned in Facebook and can not enter Spotify any more cause he was connected by Facebook. He can not even contact you to ask what he can do.

MattSuda

Spotify Star

330 Views

2 replies

0 likes

Account
Login
  • 330 Views
  • 2 replies
  • 0 likes

Spotify premium payment

Hi, I tried to subscribe for the premium account today, but it doesn´t work because spotify doesn´t accept my creditcard. The problem is that I study in the Netherlands but my main residence is still in Germany and so my credit card is also a German ...

Newbie

Hi,   I tried to subscribe for the premium account today, but it doesn´t work because spotify doesn´t accept my creditcard. The problem is that I study in the Netherlands but my main residence...

MattSuda

Spotify Star

262 Views

1 replies

0 likes

Premium
  • 262 Views
  • 1 replies
  • 0 likes

Premium account doesn't work all of a sudden

Hi,All of a sudden I get Error code:3 and it says that my account name or password is wrong. It has been working for the last 2 years and I haven't changed anything. When loggin in to Spotify from my computer desktop it works for 2 seconds then this ...

Regular

Hi, All of a sudden I get Error code:3 and it says that my account name or password is wrong. It has been working for the last 2 years and I haven't changed anything. When loggin in to Spotify fro...

MattSuda

Spotify Star

334 Views

3 replies

0 likes

Login
Premium
  • 334 Views
  • 3 replies
  • 0 likes

Pay for premium with iTunes card

I always use an iTunes card to renew my subscription but for some reason it's not even an option?? I already payed for my iTunes card. I know it's more expensive but I don't have a credit card or anything. I'm going on a road trip tomorrow morning an...

Newbie

I always use an iTunes card to renew my subscription but for some reason it's not even an option?? I already payed for my iTunes card. I know it's more expensive but I don't have a credit card or any...

MattSuda

Spotify Star

396 Views

2 replies

0 likes

Premium
  • 396 Views
  • 2 replies
  • 0 likes

Premium account in China

HI, I'm about to work in China next week, and I need to check if my account still works in China? Heard there are many services blocked in China including FB & Spotify. Can anyone help me clarify this? Thx

Newbie

HI,   I'm about to work in China next week, and I need to check if my account still works in China?   Heard there are many services blocked in China including FB & Spotify. Can anyo...

MattSuda

Spotify Star

707 Views

1 replies

0 likes

Premium
  • 707 Views
  • 1 replies
  • 0 likes

there's son a discharge un my acount

I want to Cancel my suscription to Premium because is too expensive for me but when i try to cancel i log in the website page and seems like i am not even Premium but i do because there's a discount in mi bank acount

Newbie

I want to Cancel my suscription to Premium because is too expensive for me but when i try to cancel i log in the website page and seems like i am not even Premium but i do because there's a discount ...

MattSuda

Spotify Star

189 Views

1 replies

0 likes

Account
Premium
Subscription
  • 189 Views
  • 1 replies
  • 0 likes

Only CC and PayPal options for Premium Family?

Are there any other options other than CC and PayPal? I'm using my phone carrier's billing. Wouldn't it be nice to add that option in too? Thanks.

Visitor

Are there any other options other than CC and PayPal? I'm using my phone carrier's billing. Wouldn't it be nice to add that option in too? Thanks.

MattSuda

Spotify Star

180 Views

1 replies

1 likes

Account
Subscription
  • 180 Views
  • 1 replies
  • 1 likes

move the playlist of current account to my new one

to where can I request to transfer the playlist of my current account to my new one. I unsubscribed my old spotify because I deactivated my facebook. so i created a new spotify account using a new email address. I want my old playlists transferred to...

Newbie

to where can I request to transfer the playlist of my current account to my new one. I unsubscribed my old spotify because I deactivated my facebook. so i created a new spotify account using a new em...

MattSuda

Spotify Star

144 Views

1 replies

0 likes

Account
  • 144 Views
  • 1 replies
  • 0 likes

Using Spotify Free but being charged monthly.

Earlier this year, I tried a 30 day trial of advertisement free Spotify but decided not to extend the offer. Despite my account stating I am using Spotify Free, I am being charged monthly for a premum service. Any help gratefully received. Many thank...

Newbie

Earlier this year, I tried a 30 day trial of advertisement free Spotify but decided not to extend the offer.  Despite my account stating I am using Spotify Free, I am being charged monthly for a...

MattSuda

Spotify Star

135 Views

1 replies

0 likes

Account
  • 135 Views
  • 1 replies
  • 0 likes

Student Discout to another user

I connected the student discount to the account of my brother because i didnt need it. Now he doesnt use it anymore and i want to use it on my account. Is that possible? Spotify always tells me that the discount is already in use and i dont know how ...

Newbie

I connected the student discount to the account of my brother because i didnt need it. Now he doesnt use it anymore and i want to use it on my account. Is that possible? Spotify always tells me that ...

MattSuda

Spotify Star

171 Views

1 replies

0 likes

Account
  • 171 Views
  • 1 replies
  • 0 likes

I want to change my usarname on spotify

Is it possible to change my current username, it is supposed to be looked more good for me, i dont want to create a new account because i have been using it for 4 years.

Newbie

Is it possible to change my current username, it is supposed to be looked more good for me, i dont want to create a new account because i have been using it for 4 years.

MattSuda

Spotify Star

223 Views

1 replies

0 likes

Account
  • 223 Views
  • 1 replies
  • 0 likes

Changing Spotify premium offer

Hello. Not so long ago I've recieved a very attractive e-mail from you folks (Spotify). You offered me 3 months of premium fo only 0.99 euros - now that really hooked me up. I tried to use said offer but there was a payment problem. Today I have retu...

Newbie

Hello.   Not so long ago I've recieved a very attractive e-mail from you folks (Spotify). You offered me 3 months of premium fo only 0.99 euros - now that really hooked me up. I tried to use s...

MattSuda

Spotify Star

251 Views

1 replies

0 likes

Premium
Subscription
  • 251 Views
  • 1 replies
  • 0 likes