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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407271 Views
  • 959 replies
  • 107 likes
  • Account
  • 407271 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176817 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176817 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100161 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100161 Views
  • 68 replies
  • 10 likes

I can't log in to my account

I use to have my account stevensaa2 and I canceled my premium on it today and ever since that it logged me out and has been saying that my account does not exist I want to know how I can recover it is I had all my songs and playlist already on it

  • Newbie
  • I use to have my account stevensaa2 and I canceled my premium on it today and ever since that it logged me out and has been saying that my account does not exist I want to know how I can recover it i...
  • MaryC1
  • Spotify Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Login
  • 160 Views
  • 1 replies
  • 0 likes

Student account, new bank details

So I have a Student premium account, which hasnt run out yet and i have recently changed banks. I have gone on to change my bank details but it says i do not have a premium account anymore, and so cannot change my details. I then decided to try and j...

  • Newbie
  • So I have a Student premium account, which hasnt run out yet and i have recently changed banks. I have gone on to change my bank details but it says i do not have a premium account anymore, and so ca...
  • MaryC1
  • Spotify Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Gift Card Redemption -- Still being charged monthly fee

Hi everyone --- I am a current Spotify premium subscriber. Earlier this year, my wife gifted me nine months of Spotify premium gift cards and I redeemed them about two months ago. Since then, I've still incurred monthly charges to my Paypal account. ...

  • Newbie
  • Hi everyone ---    I am a current Spotify premium subscriber. Earlier this year, my wife gifted me nine months of Spotify premium gift cards and I redeemed them about two months ago. Sinc...
  • pbmanville
  • Newbie
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 178 Views
  • 1 replies
  • 0 likes

Charged But Didn't Get Premium

I tried purchasing Premium with the student discount because I thought it was just for people that are still in school. I entered my card info, and after that it asked for my college info. I cancelled that but I was still charged. Can I get a refund?

  • Newbie
  • I tried purchasing Premium with the student discount because I thought it was just for people that are still in school. I entered my card info, and after that it asked for my college info. I cancelle...
  • user-removed
  • Not applicable
  • 129 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 129 Views
  • 1 replies
  • 0 likes

Deleting an account when you don't have the password or email.

I have two spotify accounts, one I have the username for, but not the email or the password. I can't cancel using the online portal as I cannot login. How else can I cancel?

  • Newbie
  • I have two spotify accounts, one I have the username for, but not the email or the password. I can't cancel using the online portal as I cannot login. How else can I cancel?
  • user-removed
  • Not applicable
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Re-downloading Re-downloading Re-downloading

I've been a.paying customer of Spotify Premium for several months. Now I have to download my list AGAIN! Your FAC page said I have to reinstall. Wont I lose all my lists if I do? FIX THIS PROBLEM or I'M FINISHED WITH SPOTIFY!

  • Regular
  • I've been a.paying customer of Spotify Premium for several months. Now I have to download my list AGAIN! Your FAC page said I have to reinstall. Wont I lose all my lists if I do? FIX THIS PROBLEM or ...
  • user-removed
  • Not applicable
  • 463 Views
  • 12 replies
  • 0 likes
  • Premium
  • 463 Views
  • 12 replies
  • 0 likes

Subscribed to Premium (3 months free) today but did not get starbucks bonus 125 stars

Please add this. i received the email for this but my account did not show this. I have the unique code. Please apply this to my account.

  • Newbie
  • Please add this. i received the email for this but my account did not show this.   I have the unique code.   Please apply this to my account.    
  • MaryC1
  • Spotify Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 172 Views
  • 1 replies
  • 0 likes

Forgot payment

Hi! I tried to apply for premium last May 1 thru online banking but i forgot to pay til today. Can i still pay for it or should i make another transaction?

  • Newbie
  • Hi! I tried to apply for premium last May 1 thru online banking but i forgot to pay til today. Can i still pay for it or should i make another transaction?
  • MaryC1
  • Spotify Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 186 Views
  • 1 replies
  • 0 likes

Linking Facebook to my new acocunt

Hi there!I've just created a new account with my Rogers service but I am unable to connect my Facebook to it as it was used to create my old free account. How can I delete my old account to free up facebook? ThanksMelina

  • Casual Listener
  • Hi there! I've just created a new account with my Rogers service but I am unable to connect my Facebook to it as it was used to create my old free account. How can I delete my old account to free up...
  • user-removed
  • Not applicable
  • 326 Views
  • 6 replies
  • 1 likes
  • Account
  • 326 Views
  • 6 replies
  • 1 likes

Solved!! Starbucks Free Trial Offer

I'm trying to redeem my Starbucks rewards free trial, but after I put in my card information I get the error: "Oops! Something went wrong, please try again or check out our help area" I've tried all the suggestions I've seen so far, including just tr...

  • Casual Listener
  • I'm trying to redeem my Starbucks rewards free trial, but after I put in my card information I get the error:   "Oops! Something went wrong, please try again or check out our help area" ...
  • Lizmartin007
  • Casual Listener
  • 1111 Views
  • 10 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 1111 Views
  • 10 replies
  • 0 likes

Cant connect my spotify account with my rogers phone number.

Whenever I correctly enter my information for my spotify account to complete activation it says "Spotify is unavailable at the moment please try again later". Ive been at this for 5 days. Whats going on?

  • Newbie
  • Whenever I correctly enter my information for my spotify account to complete activation it says "Spotify is unavailable at the moment please try again later". Ive been at this for 5 days. Whats going...
  • MelinaDZ
  • Casual Listener
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 199 Views
  • 1 replies
  • 0 likes

Downgrade from family possbile ?

It's possible to downgrade from family (I + 3 persons) to family ( I + 2 persons) ?

  • Newbie
  • It's possible to downgrade from family (I + 3 persons) to family ( I + 2 persons) ?
  • user-removed
  • Not applicable
  • 215 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 215 Views
  • 2 replies
  • 0 likes

Charged twice

This month I was charged the $9.99 for the subscription as expected but then I was charged an extra $13.13 and I don't know what for.. I did not receive any emails or receipts addressing what the $13.13 was for. I cancelled Spotify last month (or so ...

  • Newbie
  • This month I was charged the $9.99 for the subscription as expected but then I was charged an extra $13.13 and I don't know what for.. I did not receive any emails or receipts addressing what the $13...
  • user-removed
  • Not applicable
  • 158 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 158 Views
  • 1 replies
  • 0 likes

Solved!! Upgrading free trial membership to family

I am currently using the free 3 month membership from Starbucks and am interested in a family plan. Would I lose my free 3 months membership?

  • Casual Listener
  • I am currently using the free 3 month membership from Starbucks and am interested in a family plan. Would I lose my free 3 months membership?
  • MaryS
  • Roadie
  • 780 Views
  • 3 replies
  • 0 likes
  • Free
  • 780 Views
  • 3 replies
  • 0 likes

Student Price only for college students?

Im a high school senior and heard the ad about the student price for Spotify premium multiple times, last night I finally decided to go for it and get premium. It asked for my credit card info and I input it into the system, and then the next page as...

  • Newbie
  • Im a high school senior and heard the ad about the student price for Spotify premium multiple times, last night I finally decided to go for it and get premium. It asked for my credit card info and I ...
  • Maxim
  • Spotify Star
  • 819 Views
  • 1 replies
  • 0 likes
  • Premium
  • 819 Views
  • 1 replies
  • 0 likes

Accidentally deleted my songs

Hi, I was wondering how many songs I had so I added all of them into a playlist and I accidentaly deleted all of them. Is there any way I can recover them back? I have about 1,500 missing. Thanks in advance!

  • Casual Listener
  • Hi, I was wondering how many songs I had so I added all of them into a playlist and I accidentaly deleted all of them. Is there any way I can recover them back? I have about 1,500 missing.   T...
  • Shake-a-Hoof
  • Roadie
  • 334 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 334 Views
  • 2 replies
  • 0 likes

Can't log in with Facebook on Desktop or App

Hi, since yesterday I cannot log in anymore with my facebook account to Spotify app or desktop version.Everytime there is the error code 3 and it says that my data is wrong.I tried putting my log in info in seperatly without using the "log in with fa...

  • Music Fan
  • Hi,   since yesterday I cannot log in anymore with my facebook account to Spotify app or desktop version. Everytime there is the error code 3 and it says that my data is wrong. I tried put...
  • MaryS
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 168 Views
  • 1 replies
  • 0 likes

Unable to order Premium Subscription

Hello, I am unable to order the Premium Subscription. Boku Customer Support told me that I have two unpaid Premium Accounts, maybe that is why I can not order a new one. Can you please delete these two unpaid Premium Accounts and I will order a new P...

  • Newbie
  • Hello,   I am unable to order the Premium Subscription. Boku Customer Support told me that I have two unpaid Premium Accounts, maybe that is why I can not order a new one.   Can you ple...
  • MaryS
  • Roadie
  • 359 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 359 Views
  • 4 replies
  • 0 likes

Payment information update problems

I'm trying to update my payment information but it's not letting me. it wants to check that im a student but im not anymore. i dont care about paying full price. but is there a button or option to say that im no longer a student.

  • Newbie
  • I'm trying to update my payment information but it's not letting me. it wants to check that im a student but im not anymore. i dont care about paying full price. but is there a button or option to sa...
  • Maxim
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 161 Views
  • 1 replies
  • 0 likes

Deregister payment option for an old account from a past friend

So, a previously close friend and I love Spotify, I had it, showcased it to him, he loved it. We had a deal setout, where essentially I would pay his spotify bill in return. Now I havent talked to him in a while and having cleared my credit card debt...

  • Newbie
  • So, a previously close friend and I love Spotify, I had it, showcased it to him, he loved it. We had a deal setout, where essentially I would pay his spotify bill in return. Now I havent talked to hi...
  • Maxim
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 155 Views
  • 1 replies
  • 0 likes