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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
552028 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
130962 Views
74 replies
12 likes
I added the correct ammount and tried to get premium on the latest version of spotify on my iphone 5. I look around the settings option and couldn't find the option to get premium. I've never had this issue before the UI overhaul. Anyone else on an a...
I added the correct ammount and tried to get premium on the latest version of spotify on my iphone 5. I look around the settings option and couldn't find the option to get premium. I've never had thi...
Spotify Star
722 Views
5 replies
0 likes
Hi trying to log into Spotify app on iPhone it says login failed - you've already created an account with this email addressYes that's the whole point I know I have an account with this address I just want to be able to log into it!!
Hi trying to log into Spotify app on iPhone it says login failed - you've already created an account with this email address Yes that's the whole point I know I have an account with this address I...
Spotify Star
193 Views
1 replies
0 likes
Hi there, once I had a Spotify account created and connected to facebook. Few time ago, I created another one and tried to link that one to my facebook account as well. All this is now preventing me to access to my previous and original account that ...
Hi there, once I had a Spotify account created and connected to facebook. Few time ago, I created another one and tried to link that one to my facebook account as well. All this is now pr...
Spotify Star
158 Views
1 replies
0 likes
Dear Spotify team, I have bought a gift coupon for a friend of mine (value 10€). This made her using Spotify Premium.She is a university student so she get a reduced price. Unfortunately I realized that eventhough I paid 10€ for the voucher she can o...
Dear Spotify team, I have bought a gift coupon for a friend of mine (value 10€). This made her using Spotify Premium. She is a university student so she get a reduced price. Unfortunately I...
Spotify Star
202 Views
1 replies
0 likes
I had an membership of premium and i payed by itunes but i had not enough money so it ended but now i have enough money on my itunes acount and i refreshed my premium membership but it is still not active. Please help!
I had an membership of premium and i payed by itunes but i had not enough money so it ended but now i have enough money on my itunes acount and i refreshed my premium membership but it is still not a...
Spotify Star
207 Views
2 replies
0 likes
Hi, A while ago i got a activation code from KPN for a premium account on Spotify. Since a certain moment i cannot login anymore on Spotify. The account and emailadress for that account where the activation code from KPN is attached to is a different...
Hi, A while ago i got a activation code from KPN for a premium account on Spotify. Since a certain moment i cannot login anymore on Spotify. The account and emailadress for that account wher...
169 Views
0 replies
0 likes
I use my iPhone for Spotify and usually it works fine but a few ago my premium ended because my iTunes account had no money, so I got an iTunes card but now when I go to settings in the Spotify app and select account I can usually just click where it...
I use my iPhone for Spotify and usually it works fine but a few ago my premium ended because my iTunes account had no money, so I got an iTunes card but now when I go to settings in the Spotify app a...
Spotify Star
4783 Views
3 replies
0 likes
I set up a premium spotify account but logged in through facebook. My facebook has now been permanently removed and can no longer access it which now wont let ne log onto my spotify account. Im still paying for spotify but cant use it. Any help would...
I set up a premium spotify account but logged in through facebook. My facebook has now been permanently removed and can no longer access it which now wont let ne log onto my spotify account. Im still...
Spotify Star
223 Views
1 replies
0 likes
I have upgraded my subscription and paid for it through iTunes and it still shows up as free when I go to use the app. I have followed all the steps you have said and none of them have worked
I have upgraded my subscription and paid for it through iTunes and it still shows up as free when I go to use the app. I have followed all the steps you have said and none of them have worked
Spotify Star
182 Views
1 replies
0 likes
No puedo obtener Spotify Premium, ya que continuamente pago a través de tarjetas de prepago de Itunes y usualmente cuando se me olvida pagar me quitan el Premium. La única diferencia, es que esta vez cuando quiero volver a obtener Premium con la vers...
No puedo obtener Spotify Premium, ya que continuamente pago a través de tarjetas de prepago de Itunes y usualmente cuando se me olvida pagar me quitan el Premium. La única diferencia, es que esta vez...
Spotify Star
378 Views
1 replies
0 likes
Hi,I wanted to listen to Spotify, but I can't login. Also when I want to login to the site it says that my account doesn't excist. But when I want to make a new account with the sams e-mail adres it tells me that a account already excist... I also ca...
Hi, I wanted to listen to Spotify, but I can't login. Also when I want to login to the site it says that my account doesn't excist. But when I want to make a new account with the sams e-mail adres...
Spotify Star
344 Views
1 replies
0 likes
I have accidentally turned on Family on an account that was supposed to join the Family. What do I do now? When I try to cancel the subscription, it still tells I have Family till end of billing month, so it seems I cannot be added to another Family....
I have accidentally turned on Family on an account that was supposed to join the Family. What do I do now? When I try to cancel the subscription, it still tells I have Family till end of billing mont...
Spotify Star
173 Views
1 replies
0 likes
Can I no longer sign in for days. Whether by phone, via the PC with Windows or with the program or web player.Always stands side loading errors and nothing works any more.Have the feeling that my account has been blocked for whatever reason either of...
Can I no longer sign in for days. Whether by phone, via the PC with Windows or with the program or web player. Always stands side loading errors and nothing works any more. Have the feeling that my...
Spotify Star
272 Views
1 replies
0 likes
I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong even though I am 100% certain it is right. I then w...
I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong ...
Spotify Star
1855 Views
1 replies
0 likes
Hello Community, this month Spotify bookes 9,99€ from my paypal account instead of the usual 4,99€ because I am a student.A few months ago I successfully updatet my student subscribtion for Spotify but for May they booked 9,99€ and it says that the n...
Hello Community, this month Spotify bookes 9,99€ from my paypal account instead of the usual 4,99€ because I am a student. A few months ago I successfully updatet my student subscribtion fo...
Spotify Star
268 Views
1 replies
0 likes
I recently received an email from spotify that my account was cancelled. I did not request that. I am not able to log in, I just made a payment. Help my account is blocked
I recently received an email from spotify that my account was cancelled. I did not request that. I am not able to log in, I just made a payment. Help my account is blocked
Spotify Star
204 Views
1 replies
0 likes
Using my iPhone trying to purchase premium with my Visa card but it won't work, got no idea??
Using my iPhone trying to purchase premium with my Visa card but it won't work, got no idea??
Spotify Star
244 Views
1 replies
0 likes
Hello, I was using the premium free trial. For some reason I thought the trial ended tommorow so I logged on today to see that it actually ended today and I was already charged $10. I haven't even used the service at all today, so I'm seeing if there...
Hello, I was using the premium free trial. For some reason I thought the trial ended tommorow so I logged on today to see that it actually ended today and I was already charged $10. I haven't even us...
Spotify Star
325 Views
4 replies
0 likes
I signed up for the $0.99 for 3 months bundle, and it is due for renewal on 30th June. If I cancel today will my premium end immediately or on 30th June? Cause I want to know if I should lock in the cancellation today, thanks!
I signed up for the $0.99 for 3 months bundle, and it is due for renewal on 30th June. If I cancel today will my premium end immediately or on 30th June? Cause I want to know if I should loc...
Spotify Star
237 Views
1 replies
0 likes
Hello, please cancel my Spotify account diana_l_c.Respectively what do I have to do in order to have it deleted? With kind regardsDiana
Hello, please cancel my Spotify account diana_l_c. Respectively what do I have to do in order to have it deleted? With kind regards Diana
Spotify Star
305 Views
4 replies
0 likes
