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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76196 Views

28 replies

0 likes

  • 76196 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

93933 Views

9 replies

2 likes

Account
Login
  • 93933 Views
  • 9 replies
  • 2 likes

Help ! My account has been hacked !

Hi, I don't know what to do !! Just few minutes ago, my spotify account started to act strange : it stopped my music and switched to a mobile device (Which seems to be an Xperia or something) I don't own this phone ... It kept cuting my music, again,...

Newbie

Hi, I don't know what to do !!   Just few minutes ago, my spotify account started to act strange : it stopped my music and switched to a mobile device (Which seems to be an Xperia or something...

Kobaru01

Newbie

486 Views

1 replies

0 likes

Account
Security
  • 486 Views
  • 1 replies
  • 0 likes

Can't buy premium for spotify please help, after almost of year using it.

HelloI can't pay for my premium now. It says: " your credit card is from non spotify country". Or something like that. Here's my payment history: ORDER ID DATE PRICE5435533860112015-02-14RM14.905200842440182015-01-23RM14.904956854120192014-12-14RM14....

Casual Listener

Hello I can't pay for my premium now. It says: " your credit card is from non spotify country". Or something like that.  Here's my payment history:  ORDER ID DATE PRICE 543553386011 ...

manstereo

Newbie

814 Views

3 replies

0 likes

Account
Premium
Subscription
  • 814 Views
  • 3 replies
  • 0 likes

Solved!! 12 month subscription.. is it possible

is it possible to pay 12 month subscription straight away and if so how do you do it? any help appreciated

Casual Listener

is it possible to pay 12 month subscription straight away and if so how do you do it? any help appreciated

Bittencourt

Spotify Star

534 Views

3 replies

0 likes

Account
  • 534 Views
  • 3 replies
  • 0 likes

bussiness rates yearly subscription

hello, is it possible to buy a business use subscription to spotify. i work for a local authority and we would like to install spotify in our gym. is this possible and if so are there any reductions in price.

Casual Listener

hello, is it possible to buy a business use subscription to spotify. i work for a local authority and we would like to install spotify in our gym. is this possible and if so are there any reductions ...

221 Views

0 replies

0 likes

Account
Premium
Subscription
  • 221 Views
  • 0 replies
  • 0 likes

How does Spotify's customer service compare to Deezer?

ve been a Deezer customer for over a year, and thinking of switching to Spotify, because Deezer's customer service is basically completely non existent. I've reported plenty of same-named artists getting mixed up, tickets get closed with no reply, is...

Roadie

ve been a Deezer customer for over a year, and thinking of switching to Spotify, because Deezer's customer service is basically completely non existent.   I've reported plenty of same-named ar...

saved

Roadie

404 Views

1 replies

0 likes

Other
  • 404 Views
  • 1 replies
  • 0 likes

Free month paid

Why does spotify charged me the first 30 days that should be free? 

Newbie

Why does spotify charged me the first 30 days that should be free? 

dezzeus

Casual Listener

485 Views

4 replies

0 likes

Account
Premium
  • 485 Views
  • 4 replies
  • 0 likes

Songs Playlist being replaced when Signed up for Sonos

Hello, I had 300 songs on my spotify songs playlist. Then I linked Sonos last night and added a couple of songs to the 'Songs' playlist. It seems to have overwritten by existing songs playlist - now I only have those 2 songs I added through Sonos. Pl...

Newbie

Hello,   I had 300 songs on my spotify songs playlist. Then I linked Sonos last night and added a couple of songs to the 'Songs' playlist.   It seems to have overwritten by existing son...

239 Views

0 replies

0 likes

Premium
  • 239 Views
  • 0 replies
  • 0 likes

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Newbie

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iranspotify

Music Fan

1219 Views

2 replies

0 likes

Other
Premium
Subscription
  • 1219 Views
  • 2 replies
  • 0 likes

Canceled subscription but still getting charged

I canceled my subscription over 2 months ago and I still have gotten charge. I need immediate help so that I can have it stop charging me and get my refund back!

Newbie

I canceled my subscription over 2 months ago and I still have gotten charge. I need  immediate help so that I can have it stop charging me and get my refund back!

OviiiOne

Community Legend

286 Views

1 replies

0 likes

Subscription
  • 286 Views
  • 1 replies
  • 0 likes

darse de baja

Hola!Quiero darme de baja y no lo consigo,me dice que la contraseña es incorrecta, solicito recuperar contraseña y pongo el email pero no recibo ningun correo, tampoco en spam. Llevo asi meses, pagando y ni siquiera tengo spotify instalado ya...Como ...

Newbie

Hola! Quiero darme de baja y no lo consigo,me dice que la contraseña es incorrecta, solicito recuperar contraseña y pongo el email pero no recibo ningun correo, tampoco en spam. Llevo asi meses, pag...

OviiiOne

Community Legend

754 Views

1 replies

0 likes

Premium
  • 754 Views
  • 1 replies
  • 0 likes

Solved!! I have been charged for a premium account when I cancelled

I got a 3 month spotify premium account for 99p, but do not use it enough, so cancelled, the 3 month subscription has come to an end, despite me cancelling £9.99 has been debitted from my account, can I have this refunded please.

Casual Listener

I got a 3 month spotify premium account for 99p, but do not use it enough, so cancelled, the 3 month subscription  has come to an end, despite me cancelling £9.99 has been debitted from my accou...

buckcfc

Casual Listener

963 Views

5 replies

0 likes

Subscription
  • 963 Views
  • 5 replies
  • 0 likes

Help - Change of country no premium

Hi all, I just moved back to Australia, but my spotify account was created in GB. Now, my premium has expire,d and I dont want to lose it, but to change my location to Australia I need premium but I no longer have a british credit card and it wont ac...

Newbie

Hi all,   I just moved back to Australia, but my spotify account was created in GB. Now, my premium has expire,d and I dont want to lose it, but to change my location to Australia I need premi...

Bittencourt

Spotify Star

281 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 281 Views
  • 1 replies
  • 0 likes

Subscription Problems

So around November I tried out the Premium for the 3 months trial and I liked it. But I don't have money to get the premium monthly and since in Febraury I didn't get charged I just thought I canceled it right. But now it says I'm free but got charge...

Casual Listener

So around November I tried out the Premium for the 3 months trial and I liked it. But I don't have money to get the premium monthly and since in Febraury I didn't get charged I just thought I cancele...

GreenPiratee19

Casual Listener

413 Views

2 replies

0 likes

Subscription
  • 413 Views
  • 2 replies
  • 0 likes

Don't want songs deleted

My spotify app on android is glitching so I think I need to uninstall it. If I uninstall then reinstall it, will the songs and playlists I've saved/created still be there? (Just saying I have regular free spotify, not premium)

Casual Listener

My spotify app on android is glitching so I think I need to uninstall it. If I uninstall then reinstall it, will the songs and playlists I've saved/created still be there? (Just saying I have regular...

juliannmo1221

Casual Listener

280 Views

2 replies

0 likes

Account
  • 280 Views
  • 2 replies
  • 0 likes

Can't update to student account - support not available

I want to update my premium subscription to a student account to start paying less but I can't!!! I keep getting this message!!! "Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer ...

Casual Listener

I want to update my premium subscription to a student account to start paying less but I can't!!! I keep getting this message!!!       "Unfortunately, there is no support at the mo...

KatesHere

Community Legend

545 Views

4 replies

0 likes

Premium
  • 545 Views
  • 4 replies
  • 0 likes

Account age

I would like to know when I made my account! 

Newbie

I would like to know when I made my account! 

KatesHere

Community Legend

2259 Views

1 replies

2 likes

Account
  • 2259 Views
  • 1 replies
  • 2 likes

Solved!! Double Billing

I have been billed twice on 3/2/16 for a single premium account. What do I need to do to fix this problem.

Newbie

I have been billed twice on 3/2/16 for a single premium account.  What do I need to do to fix this problem.

KatesHere

Community Legend

571 Views

1 replies

0 likes

Account
Premium
  • 571 Views
  • 1 replies
  • 0 likes

Cannot log in despite restarting and changing password :(

Hello, I wasn't able to log in this morning on my premium account on my ipod. Usually at night i turn off my device, turn it on in the morning and it is always connected. This morning it turned on normally as usual, but for some reasons it stopped pl...

Casual Listener

Hello,  I wasn't able to log in this morning on my premium account on my ipod.  Usually at night i turn off my device, turn it on in the morning and it is always connected.  This mo...

Bittencourt

Spotify Star

483 Views

4 replies

0 likes

Login
  • 483 Views
  • 4 replies
  • 0 likes

Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charge

Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.I've tried:- using multiple credit cards with the correct country- using paypal Still getting this issue:Oo...

Newbie

Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. I've tried: - using multiple credit cards with the c...

leojo12

Casual Listener

699 Views

1 replies

0 likes

Premium
  • 699 Views
  • 1 replies
  • 0 likes