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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Abraham_1104
  • Visitor
  • 386661 Views
  • 920 replies
  • 107 likes
  • Account
  • 386661 Views
  • 920 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1167360 Views
  • 119 replies
  • 111 likes
  • Account
  • 1167360 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97709 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97709 Views
  • 68 replies
  • 10 likes

No puedo dar de baja mi cuenta premium. Me la cobran en dólares y no en pesos ARG

Hola me están cobrando en dólares el equivalente a los 36$ q sale x mes. Realmente no quiero pagar en moneda extranjera. Nunca pensé que mi banco lo iba a hacer esa conversión. Quiero dar de baja la cuenta y no puedo. Alguien puede ayudarme?Gracias.A...

  • Newbie
  • Hola me están cobrando en dólares el equivalente a los 36$ q sale x mes. Realmente no quiero pagar en moneda extranjera. Nunca pensé que mi banco lo iba a hacer esa conversión. Quiero dar de baja la ...
  • Gimli98
  • Roadie
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

I was charged FOUR TIMES for spotify premium today.

I was trying to sign up for the student discount but every time I got to the page where you type in your schools name it would tell me that the information wasn't valid and I needed to check my status at a later time. I refilled out the form thinking...

  • Casual Listener
  • I was trying to sign up for the student discount but every time I got to the page where you type in your schools name it would tell me that the information wasn't valid and I needed to check my statu...
  • Callum221
  • Music Fan
  • 184 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 184 Views
  • 2 replies
  • 0 likes

Solved!! I thought I canceled my premium trial, but I was charged

I set a reminder on my phone to cancel the subscription. I distinctly remember the cancellation process, but I got charged today. I logged into my account to double check and SURPRISE! It didnt get cancelled for some reason? I went through the cancel...

  • Newbie
  • I set a reminder on my phone to cancel the subscription. I distinctly remember the cancellation process, but I got charged today. I logged into my account to double check and SURPRISE! It didnt get c...
  • Callum221
  • Music Fan
  • 394 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 394 Views
  • 3 replies
  • 0 likes

my spotify trial ends today and before i could cancel they charged me can i get a refund??

today my tiral ends and i was trying to cancel it around 4:00 this afternoon and when i did they had already charged me for this month and i really dont want to contiune on usign premium.. i need a refund asap

  • Newbie
  • today my tiral ends and i was trying to cancel it around 4:00 this afternoon and when i did they had already charged me for this month and i really dont want to contiune on usign premium.. i need a r...
  • Callum221
  • Music Fan
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Solved!! Can't play music offline on iphone

Hi Just downloaded spotify on my iphone, all my playlists are there but when I press available offline a grey arrow pointing down appears next to the tracks but not green and doesn't seem to download/sync. I've on wifi, I can play music, but can't of...

  • Casual Listener
  • Hi  Just downloaded spotify on my iphone, all my playlists are there but when I press available offline a grey arrow pointing down appears next to the tracks but not green and doesn't seem to ...
  • russellpipe
  • Newbie
  • 2167 Views
  • 3 replies
  • 0 likes
  • Other
  • 2167 Views
  • 3 replies
  • 0 likes

Premium no longer billing through sprint?

For the past few years I have had Spotify premium set up through sprint. The $9.99 charge would be added on to my phone bill each month. Today I got an email from spotify saying that there was a billing error. So I logged into my sprint account tryin...

  • Newbie
  •   For the past few years I have had Spotify premium set up through sprint. The $9.99 charge would be added on to my phone bill each month. Today I got an email from spotify saying that there wa...
  • 828 Views
  • 0 replies
  • 0 likes
  • Premium
  • 828 Views
  • 0 replies
  • 0 likes

Free?

I use Spotify on my iPad and my 48 hour trial ended. After I got on after the trial it said the radio is still free. I would just like to know if the Spotify app is free after the 48 hour trial has ended. My account has me marked as a Spotify free me...

  • Casual Listener
  • I use Spotify on my iPad and my 48 hour trial ended. After I got on after the trial it said the radio is still free. I would just like to know if the Spotify app is free after the 48 hour trial has e...
  • nicolechan-10
  • Newbie
  • 186 Views
  • 3 replies
  • 0 likes
  • 186 Views
  • 3 replies
  • 0 likes

Solved!! Does premium users can use sporify all over?

Hey, I'm a premium user from California, and I'm about to travel to Israel.I know Spotify doesn't work there, but will I be able to use it as a premium user?Thank you!

  • Regular
  • Hey, I'm a premium user from California, and I'm about to travel to Israel. I know Spotify doesn't work there, but will I be able to use it as a premium user? Thank you!
  • Ynui
  • Regular
  • 246 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 246 Views
  • 3 replies
  • 0 likes

COBRO SIN SERVICIO PREMIUM

Tengo 5 Veces el cargo a mi Tarjeta el dia d ayer y PREMIUM Sigue pausado.

  • Casual Listener
  • Tengo 5 Veces el cargo a mi Tarjeta el dia d ayer y PREMIUM Sigue pausado.
  • gerry0002
  • Casual Listener
  • 154 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 154 Views
  • 2 replies
  • 0 likes

reclamo

Bueno compre en diciembre la oferta de 3meses por 0.99 y pues bueno la page con la tarjeta de mi madre y mi hermana y madre tambien la compraron y me cobraron mas de 60 dolares osea necesito un reembolso

  • Newbie
  • Bueno compre en diciembre la oferta de 3meses por 0.99 y pues bueno la page con la tarjeta de mi madre y mi hermana y madre tambien la compraron y me cobraron mas de 60 dolares osea necesito un reemb...
  • Juan
  • Spotify Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Premium
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Password won't update

I change my password and then log out of the app and when I log back into the app after changing the password it still will only log in with the password I had before I changed it, someone help me? Is there a solution to getting my password to change...

  • Newbie
  • I change my password and then log out of the app and when I log back into the app after changing the password it still will only log in with the password I had before I changed it, someone help me? I...
  • Juan
  • Spotify Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 277 Views
  • 1 replies
  • 0 likes

No Browse Button

Hi I am a premium user for over a year. For the last one week I cannot find the Browse button on the menu. What to do?

  • Newbie
  • Hi I am a premium user for over a year. For the last one week I cannot find the Browse button on the menu. What to do?
  • Juan
  • Spotify Legend
  • 473 Views
  • 1 replies
  • 0 likes
  • Premium
  • 473 Views
  • 1 replies
  • 0 likes

Impossible to change county in account section

Hello,I'm trying to logIn on my desktop PC and see this error message:after clicking on update your profile I only see 1 country in the dropdown any ideas?

Spotify 2016-02-11 16.12.01.png sp2.png
  • Casual Listener
  • Hello, I'm trying to logIn on my desktop PC and see this error message: after clicking on update your profile I only see 1 country in the dropdown      any idea...
  • Bittencourt
  • Spotify Star
  • 233 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 233 Views
  • 3 replies
  • 0 likes

Tengo cuenta Premium y sale Free

Buenas tardes, tengo contratada la cuenta Premium y me sale Free; quiero poder gestionar mi cuenta Premiun. Gracias

  • Visitor
  • Buenas tardes, tengo contratada la cuenta Premium y me sale Free; quiero poder gestionar mi cuenta Premiun. Gracias
  • Juan
  • Spotify Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • Premium
  • 141 Views
  • 1 replies
  • 0 likes

Premium Account Cancelation

I want to cancel my premium account but Spotify doesn't have a number to get in contact with customer support is there any other way to cancel my account or get refunds??

  • Newbie
  • I want to cancel my premium account but Spotify doesn't have a number to get in contact with customer support is there any other way to cancel my account or get refunds??
  • Bittencourt
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • Premium
  • 134 Views
  • 1 replies
  • 0 likes

Changing subscription

How do I change from the Family Plan back to my original premium plan for $12.99 a month?!

  • Newbie
  • How do I change from the Family Plan back to my original premium plan for $12.99 a month?!
  • Juan
  • Spotify Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Spark customer

I am a current spark customer and part of my contract is having premium Spotify, but it currently shows on my account that I'm registered as a 'free' account. I have contacted spark, they said there end is fine. I have tried unlogging and logging bac...

  • Newbie
  • I am a current spark customer and part of my contract is having premium Spotify, but it currently shows on my account that I'm registered as a 'free' account. I have contacted spark, they said there ...
  • Callum221
  • Music Fan
  • 262 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 262 Views
  • 1 replies
  • 0 likes

help! Account gone back to free despite me being a old paying premium-user..

I just noticed that my account has downgraded to free on my computer and on my phone. When I log onto spotify.com it says that I have a ongoing premium prenumeration and that next payment is in about 2 weeks. I have tried reistalling spotify on both ...

  • Casual Listener
  • I just noticed that my account has downgraded to free on my computer and on my phone.  When I log onto spotify.com it says that I have a ongoing premium prenumeration and that next payment is i...
  • sensproof
  • Casual Listener
  • 347 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 347 Views
  • 4 replies
  • 0 likes

My account

I just purchase the premium package but I cannot access my account

  • Newbie
  • I just purchase the premium package but I cannot access my account
  • kbrooksc
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • Premium
  • 137 Views
  • 1 replies
  • 0 likes

gifting someone 3 months of premium not working

I just tried to purchase a gift of a 3-month premium subscription for a friend. I selected the duration of 3 months, chose the card, entered my email, the recipients email and name. I went to put in today's date and it said "you cannot put a date in ...

  • Newbie
  • I just tried to purchase a gift of a 3-month premium subscription for a friend. I selected the duration of 3 months, chose the card, entered my email, the recipients email and name. I went to put in ...
  • kbrooksc
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 130 Views
  • 1 replies
  • 0 likes