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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 5078 Views
  • 1 replies
  • 9 likes
  • Security
  • 5078 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468964 Views
  • 977 replies
  • 111 likes
  • Account
  • 468964 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206774 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206774 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118088 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118088 Views
  • 72 replies
  • 12 likes

Error Code 3 - Help!!

English----------Hi spotify. i wanna know why i cant connect to my acc. I see the error 3. Im banned? Why? Any explain?I need backup my music pls, im an old user. pleasThanks Spanish-----------Hola Spotify, queria saber porque no puedo acceder a una ...

  • Newbie
  • English ---------- Hi spotify. i wanna know why i cant connect to my acc. I see the error 3. Im banned? Why? Any explain? I need backup my music pls, im an old user. pleas Thanks     ...
  • KatesHere
  • Community Legend
  • 3609 Views
  • 1 replies
  • 0 likes
  • Account
  • 3609 Views
  • 1 replies
  • 0 likes

Spotify not syncing between devices

Hello! I have spotify premium on my laptop and my iPhone. My playlists weren't syncing between devices so i deleted spotify on my phone and reinstalled and now I have no playlists on my phone. When I follow a playlist on my phone it does not sync to ...

  • Newbie
  • Hello!   I have spotify premium on my laptop and my iPhone. My playlists weren't syncing between devices so i deleted spotify on my phone and reinstalled and now I have no playlists on my phon...
  • Steph_B
  • Roadie
  • 1493 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 1493 Views
  • 1 replies
  • 0 likes

Uploading Spotify and it's files to one drive.

I have run into a roadblock of sorts. I'm sure the answer is out there, just overlooked. I am trying to find information on how one would be able to upload all acquired music to Windows One drive? OS there anyone out there with the wisdom? Is it poss...

  • Newbie
  • I have run into a roadblock of sorts. I'm sure the answer is out there, just overlooked. I am trying to find information on how one would be able to upload all acquired music to Windows One drive? OS...
  • Steph_B
  • Roadie
  • 1980 Views
  • 1 replies
  • 0 likes
  • Other
  • 1980 Views
  • 1 replies
  • 0 likes

Cancelling Spotify Account

I received an email today thanking me for my payment for Spotify premium. However, I never created the account and I definitely didn't pay for Spotify premium. I tried contacting customer service through the contact me form but every time I've gone t...

  • Newbie
  • I received an email today thanking me for my payment for Spotify premium. However, I never created the account and I definitely didn't pay for Spotify premium. I tried contacting customer service thr...
  • Steph_B
  • Roadie
  • 371 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 371 Views
  • 1 replies
  • 0 likes

Hacked account

Good evening,It appeared someone had hacked my account. I immediately changed the password and discconect spotify on all devices and now the problem appears to be solved. I didn't have a credit card connected to it, because spotify premium was given ...

  • Casual Listener
  • Good evening, It appeared someone had hacked my account. I immediately changed the password and discconect spotify on all devices and now the problem appears to be solved. I didn't have a credit car...
  • Steph_B
  • Roadie
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 171 Views
  • 1 replies
  • 0 likes

My account has been hacked. Please please help

I discovered my account has been hacked because I received an email saying the email address in my account has been changed. I have emailed the email address that they provided to try and solve this issue but haven't gotten an answer back. The hacker...

  • Casual Listener
  • I discovered my account has been hacked because I received an email saying the email address in my account has been changed. I have emailed the email address that they provided to try and solve this ...
  • Steph_B
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • Security
  • 169 Views
  • 1 replies
  • 0 likes

Cannot update payment details on any device or browser.

Cannot update payment details on any device or browser. I got a new card recently and my old card has been deactivated. Spotify has been emailing and reminding me every time I log in wether it's on my laptop, phone or computer that I need to update m...

  • Newbie
  • Cannot update payment details on any device or browser. I got a new card recently and my old card has been deactivated. Spotify has been emailing and reminding me every time I log in wether it's on m...
  • Steph_B
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 176 Views
  • 1 replies
  • 0 likes

I canceled my spotify about a month ago

I canceled my spotify about a month ago and was charged for a subscription. I need to have this charge reversed. Please contact me soon. I don't want anymore charges.

  • Newbie
  • I canceled my spotify about a month ago and was charged for a subscription. I need to have this charge reversed. Please contact me soon. I don't want anymore charges.
  • Steph_B
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
  • 210 Views
  • 1 replies
  • 0 likes

Spotify Premium - HELP! Account Hacked!

This afternoon I received an email saying that my account's email address was changed. It was most certainly not changed by me. The email it was changed to was a strange one. I have loss all access to the account. I ask have been getting ignored in t...

  • Casual Listener
  • This afternoon I received an email saying that my account's email address was changed. It was most certainly not changed by me. The email it was changed to was a strange one. I have loss all access t...
  • Lacheyangel
  • Casual Listener
  • 205 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 205 Views
  • 2 replies
  • 0 likes

Some playlists GONE

I have Spotify premium and I recently went through MOST of my playlists and clicked "make secret". I went back to my playlists and a majority are gone!! It's as if Spotify just deleted playlists whether or not I had made them secret. I had quite a fe...

  • Regular
  • I have Spotify premium and I recently went through MOST of my playlists and clicked "make secret". I went back to my playlists and a majority are gone!! It's as if Spotify just deleted playlists whet...
  • Swanny
  • Community Legend
  • 482 Views
  • 9 replies
  • 0 likes
  • Account
    Other
    Premium
  • 482 Views
  • 9 replies
  • 0 likes

A Beautiful Mind Soundtrack

I found and saved the soundtrack for the movie A Beautiful Mind (James Horner and Various Artists) but it will not play. The titles are listed but not highlighted so what exactly does that mean?

  • Casual Listener
  • I found and saved the soundtrack for the movie A Beautiful Mind (James Horner and Various Artists) but it will not play.  The titles are listed but not highlighted so what exactly does that mean?
  • rmweavil
  • Casual Listener
  • 399 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 399 Views
  • 2 replies
  • 0 likes

Spotify family plan

Hi there, I subscribed for spotify premium a while back and I thought I would upgrade to the family plan so my sister could listen to music too. But we are having major problems with it. Only one of us can be listening to music at a time. If the othe...

  • Newbie
  • Hi there, I subscribed for spotify premium a while back and I thought I would upgrade to the family plan so my sister could listen to music too. But we are having major problems with it. Only one of ...
  • osornios
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Premium
  • 221 Views
  • 1 replies
  • 0 likes

Eternal Loading

I can't even add my credit card data because of this. I have the same problem in the PC and the Phonehttp://i.imgur.com/v05f4iZ.png

  • Casual Listener
  • I can't even add my credit card data because of this. I have the same problem in the PC and the Phone http://i.imgur.com/v05f4iZ.png
  • osornios
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Premium
  • 164 Views
  • 1 replies
  • 0 likes

Songs gone of artist on only one account

Hey there, My problem is if i go to the artist his profile it says no musics.I first had a account called Riduan but it wasn't premium anymore and i made a new account this one. Made it premium but now i can't find any albums of that artist on this a...

  • Casual Listener
  • Hey there, My problem is if i  go to the artist his profile it says no musics. I first had a account called Riduan but it wasn't premium anymore and i made a new account this one. Made it premi...
  • osornios
  • Spotify Star
  • 191 Views
  • 4 replies
  • 0 likes
  • Other
  • 191 Views
  • 4 replies
  • 0 likes

Solved!! Premium Subscription

If i have a month left of Spotify Premium, and i quit the auto buying/subscription, do i lose my premium or does it continue til it runs out?

  • Casual Listener
  • If i have a month left of Spotify Premium, and i quit the auto buying/subscription, do i lose my premium or does it continue til it runs out?
  • marthasimpson37
  • Casual Listener
  • 363 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 363 Views
  • 4 replies
  • 0 likes

Charged for monthly and then annually

Hello, I need help and need to be contacted by a representative ASAPI was chartged on the 14th for the monthly rate.I was then charged for an ANNUAL RATE today. I merely thought I was updating my accountTHIS IS NOT WHAT I WOULD LIKE TO PAY FOR.I need...

  • Newbie
  • Hello,   I need help and need to be contacted by a representative ASAP I was chartged on the 14th for the monthly rate. I was then charged for an ANNUAL RATE today. I merely thought I was up...
  • djmackphunk
  • Casual Listener
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
  • 128 Views
  • 1 replies
  • 0 likes

Spotify Student - PayPal?

Hello, I recently noticed Spotify accepts PayPal payments except for the Student membership. So they not accept it or is there a way to bypass it?

  • Newbie
  • Hello, I recently noticed Spotify accepts PayPal payments except for the Student membership. So they not accept it or is there a way to bypass it?
  • djmackphunk
  • Casual Listener
  • 426 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 426 Views
  • 1 replies
  • 0 likes

student discount, college not listed

holy *ing do you guys make it *ing hard to apply for the college discount. i mean seriously. holy *. ive sent my pictureless id which apparently doesnt work and my class schedule. why the hell do you guess put a pending $5charge if the darn account i...

  • Casual Listener
  • holy *ing do you guys make it *ing hard to apply for the college discount. i mean seriously. holy *. ive sent my pictureless id which apparently doesnt work and my class schedule. why the hell do you...
  • tedyesca
  • Casual Listener
  • 244 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 244 Views
  • 1 replies
  • 0 likes

adds too loud

Spotify u tryna kill me with your loud af adds? Almost got an heart attack. Pls fix it, it's not fun!

  • Casual Listener
  • Spotify u tryna kill me with your loud af adds? Almost got an heart attack. Pls fix it, it's not fun!
  • Iirominati
  • Casual Listener
  • 319 Views
  • 4 replies
  • 0 likes
  • Other
  • 319 Views
  • 4 replies
  • 0 likes

Solved!! Unable to subscribe to premium

I have been trying trying to subscribe to premium for a couple of days. Each time I have tried I have ended up at a "Start spotify premium " screen that hangs with the circle icon going round and round. I am using a windows 10 laptop. I have tried un...

  • Casual Listener
  • I have been trying trying to subscribe to premium for a couple of days. Each time I have tried I have ended up at a "Start spotify premium " screen  that hangs with the circle icon going round a...
  • agentx20
  • Casual Listener
  • 1499 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 1499 Views
  • 1 replies
  • 0 likes