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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
292497 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541555 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129683 Views
74 replies
12 likes
Why does spotify charged me the first 30 days that should be free?
Why does spotify charged me the first 30 days that should be free?
Casual Listener
353 Views
4 replies
0 likes
Hello, I had 300 songs on my spotify songs playlist. Then I linked Sonos last night and added a couple of songs to the 'Songs' playlist. It seems to have overwritten by existing songs playlist - now I only have those 2 songs I added through Sonos. Pl...
Hello, I had 300 songs on my spotify songs playlist. Then I linked Sonos last night and added a couple of songs to the 'Songs' playlist. It seems to have overwritten by existing son...
190 Views
0 replies
0 likes
I canceled my subscription over 2 months ago and I still have gotten charge. I need immediate help so that I can have it stop charging me and get my refund back!
I canceled my subscription over 2 months ago and I still have gotten charge. I need immediate help so that I can have it stop charging me and get my refund back!
Community Legend
228 Views
1 replies
0 likes
Hola!Quiero darme de baja y no lo consigo,me dice que la contraseña es incorrecta, solicito recuperar contraseña y pongo el email pero no recibo ningun correo, tampoco en spam. Llevo asi meses, pagando y ni siquiera tengo spotify instalado ya...Como ...
Hola! Quiero darme de baja y no lo consigo,me dice que la contraseña es incorrecta, solicito recuperar contraseña y pongo el email pero no recibo ningun correo, tampoco en spam. Llevo asi meses, pag...
Community Legend
702 Views
1 replies
0 likes
I got a 3 month spotify premium account for 99p, but do not use it enough, so cancelled, the 3 month subscription has come to an end, despite me cancelling £9.99 has been debitted from my account, can I have this refunded please.
I got a 3 month spotify premium account for 99p, but do not use it enough, so cancelled, the 3 month subscription has come to an end, despite me cancelling £9.99 has been debitted from my accou...
Casual Listener
829 Views
5 replies
0 likes
Hi all, I just moved back to Australia, but my spotify account was created in GB. Now, my premium has expire,d and I dont want to lose it, but to change my location to Australia I need premium but I no longer have a british credit card and it wont ac...
Hi all, I just moved back to Australia, but my spotify account was created in GB. Now, my premium has expire,d and I dont want to lose it, but to change my location to Australia I need premi...
Spotify Star
244 Views
1 replies
0 likes
So around November I tried out the Premium for the 3 months trial and I liked it. But I don't have money to get the premium monthly and since in Febraury I didn't get charged I just thought I canceled it right. But now it says I'm free but got charge...
So around November I tried out the Premium for the 3 months trial and I liked it. But I don't have money to get the premium monthly and since in Febraury I didn't get charged I just thought I cancele...
Casual Listener
308 Views
2 replies
0 likes
My spotify app on android is glitching so I think I need to uninstall it. If I uninstall then reinstall it, will the songs and playlists I've saved/created still be there? (Just saying I have regular free spotify, not premium)
My spotify app on android is glitching so I think I need to uninstall it. If I uninstall then reinstall it, will the songs and playlists I've saved/created still be there? (Just saying I have regular...
Casual Listener
223 Views
2 replies
0 likes
I want to update my premium subscription to a student account to start paying less but I can't!!! I keep getting this message!!! "Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer ...
I want to update my premium subscription to a student account to start paying less but I can't!!! I keep getting this message!!! "Unfortunately, there is no support at the mo...
Community Legend
470 Views
4 replies
0 likes
I would like to know when I made my account!
I would like to know when I made my account!
Community Legend
1729 Views
1 replies
2 likes
I have been billed twice on 3/2/16 for a single premium account. What do I need to do to fix this problem.
I have been billed twice on 3/2/16 for a single premium account. What do I need to do to fix this problem.
Community Legend
444 Views
1 replies
0 likes
Hello, I wasn't able to log in this morning on my premium account on my ipod. Usually at night i turn off my device, turn it on in the morning and it is always connected. This morning it turned on normally as usual, but for some reasons it stopped pl...
Hello, I wasn't able to log in this morning on my premium account on my ipod. Usually at night i turn off my device, turn it on in the morning and it is always connected. This mo...
Spotify Star
371 Views
4 replies
0 likes
Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.I've tried:- using multiple credit cards with the correct country- using paypal Still getting this issue:Oo...
Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. I've tried: - using multiple credit cards with the c...
Casual Listener
604 Views
1 replies
0 likes
So i just bought a premium account and my songs that are flagged for listinging to 5 times before the upgrade are still not listenable telling me to buy or upgrade.how do i fix this?thx
So i just bought a premium account and my songs that are flagged for listinging to 5 times before the upgrade are still not listenable telling me to buy or upgrade. how do i fix this? thx
Newbie
1731 Views
7 replies
0 likes
I have a family plan with myself and one other member. Now I want to downgrade back to the regular subscription and get rid of the family subscirption.How do I do this?
I have a family plan with myself and one other member. Now I want to downgrade back to the regular subscription and get rid of the family subscirption. How do I do this?
Community Legend
425 Views
1 replies
0 likes
Hi!I have problems to suscribeSuddenly I recieved a mail, saying that you cant charge this month and they had have to cancel my subscription.I dont know why, my credit card is available and had enough money to pay, I tried with two different cards an...
Hi! I have problems to suscribe Suddenly I recieved a mail, saying that you cant charge this month and they had have to cancel my subscription. I dont know why, my credit card is available and had...
Community Legend
275 Views
1 replies
0 likes
I tried to subscribe to Premium Student but when I tried to sign up it gave me an error saying that something went wrong. So I tried again and I got the same error so I gave up at that point. However, my account was charged twice so I assumed that th...
I tried to subscribe to Premium Student but when I tried to sign up it gave me an error saying that something went wrong. So I tried again and I got the same error so I gave up at that point. However...
Community Legend
189 Views
1 replies
0 likes
I canceled my 3 month subscription in the middle of January so that i would no longer be charged for the Premium service since i no longer use the app very much and would be happy with the free service. Today, i was charged for the subscription renew...
I canceled my 3 month subscription in the middle of January so that i would no longer be charged for the Premium service since i no longer use the app very much and would be happy with the free servi...
Community Legend
268 Views
1 replies
0 likes
I have the money in my account, my card isn't declined , but it won't process the payment it keeps saying there is something wrong with my card and there isn't
I have the money in my account, my card isn't declined , but it won't process the payment it keeps saying there is something wrong with my card and there isn't
Spotify Star
4874 Views
3 replies
0 likes
