Can't login into registered email (Premium Account)

I can't login into my premium account on other devices as I can't remember the password. I can login into it on my PC and my old phone though. The old email was removed due to microsoft upgrading old ID's to Outlook using an alias, however it removed...

• Checkouttime
• Newbie
• I can't login into my premium account on other devices as I can't remember the password. I can login into it on my PC and my old phone though. The old email was removed due to microsoft upgrading old...
• 2016-01-21 10:20:59 PM
• 2016-02-12 3:29:02 PM
• Skarabel01
• Newbie
• 341 Views
• 2 replies
• 0 likes
• Account
  Login
  Premium

Paid but not getting premium benefits

I paid for a premium account but my account is not showing as premium

• Marcelocaro13
• Newbie
• I paid for a premium account but my account is not showing as premium
• 2016-02-12 6:55:54 AM
• 2016-02-12 11:53:24 AM
• user-removed
• Not applicable
• 314 Views
• 3 replies
• 0 likes
• Premium

music shut off by it self after about two or three songs

• stopfourmeron
• Casual Listener
• 2016-02-12 11:37:10 AM
• 2016-02-12 11:41:23 AM
• stopfourmeron
• Casual Listener
• 133 Views
• 1 replies
• 0 likes
• Free

Deleting my facebook account

Im deleting my facebook account, but "If your account was created with Facebook, you can't disconnect it."Soo what will happend to my spotify acc then? Can i trasfer it from old facebook acc to new facebook acc?

• user-removed
• Visitor
• Im deleting my facebook account, but "If your account was created with Facebook, you can't disconnect it." Soo what will happend to my spotify acc then?  Can i trasfer it from old facebook acc...
• 2016-02-08 2:28:16 PM
• 2016-02-12 11:28:18 AM
• user-removed
• Not applicable
• 240 Views
• 2 replies
• 1 likes
• Account
  Other

Unlinked Spotify From Facebook However...

So i created a spotify account in earlier 2015 without a facebook account. Now when i decided to link both facebook and spotify together i had no idea it would actaully show my full name and picture. So i decided to unlink them, but yet my account di...

• JeyTheBae
• Newbie
• So i created a spotify account in earlier 2015 without a facebook account.   Now when i decided to link both facebook and spotify together i had no idea it would actaully show my full name and p...
• 2016-02-11 10:24:55 AM
• 2016-02-12 10:56:07 AM
• Pete
• Roadie
• 310 Views
• 2 replies
• 0 likes
• Account
  Login
  Premium

30 days free trial

I just accepted the 30 days free trial but the payment says that i have to pay for spotify in 7 days... Am i being scammed by spotify or have I done something wrong???Plz help! https://gyazo.com/dcce3ede1d7b599cf63bf52c2d4c2a2c

• thewaterbucket
• Newbie
• I just accepted the 30 days free trial but the payment says that i have to pay for spotify in 7 days... Am i being scammed by spotify or have I done something wrong??? Plz help!   https://g...
• 2016-02-12 7:59:00 AM
• 2016-02-12 10:45:25 AM
• user-removed
• Not applicable
• 192 Views
• 1 replies
• 0 likes
• Premium
  Subscription

Cargo a premium sin servicii

Tengo 5 Veces el cargo a mi Tarjeta el dia d ayer y la prima de Sigue pausado.

• Alyssatans
• Casual Listener
• Tengo 5 Veces el cargo a mi Tarjeta el dia d ayer y la prima de Sigue pausado.
• 2016-02-11 3:20:51 PM
• 2016-02-12 10:19:23 AM
• user-removed
• Not applicable
• 121 Views
• 1 replies
• 0 likes
• Account

spotify not working

Every time I got on to Spotify it takes a while to load then it tells me there has been an error with the audio not being able to start and I should restart the page. Well I have done that and still the same. What do I do???

• elevnevie
• Regular
• Every time I got on to Spotify it takes a while to load then it tells me there has been an error with the audio not being able to start and I should restart the page. Well I have done that and still ...
• 2016-02-11 11:41:10 AM
• 2016-02-12 6:42:30 AM
• elevnevie
• Regular
• 371 Views
• 6 replies
• 0 likes
• Account

This track is not available. Why? I do have premium account.

This track is not avaliable. If you have the file on your computer you can import it... This is so so so annoying ! Why did I pay for premium account ? Please fix this. It's all tracks, i can play just fine on iphone, and offline downloaded songs, bu...

• kristian72909
• Casual Listener
• This track is not avaliable. If you have the file on your computer you can import it... This is so so so annoying ! Why did I pay for premium account ? Please fix this. It's all tracks, i can pl...
• 2016-02-11 2:36:00 AM
• 2016-02-12 5:49:42 AM
• kbrooksc
• Community Legend
• 383 Views
• 5 replies
• 0 likes
• Account
  Other
  Premium

2 accounts 1 credit card

After using Songza and Rdio, apple music and spotify seen so archaic. However, I have opened a new account at home to use with the sonos system. No issue.I also have a sonos in the office, so I opened another separate account, which seems so illogica...

• ackeroffice
• Casual Listener
• After using Songza and Rdio, apple music and spotify seen so archaic. However, I have opened a new account at home to use with the sonos system. No issue. I also have a sonos in the office, so I ope...
• 2016-02-07 1:37:01 PM
• 2016-02-12 5:48:04 AM
• kbrooksc
• Community Legend
• 599 Views
• 5 replies
• 0 likes
• Account
  Premium
  Subscription

Premium Payment issue...

I try to pay premium account payment for 1 week but I cant. From the support link, I send a message that includes the problems I have and I have done what they told me like; I tried Chrome, Internet Explorer, Mozilla and Opera browsers and also their...

• 11139939464
• Newbie
• I try to pay premium account payment for 1 week but I cant. From the support link, I send a message that includes the problems I have and I have done what they told me like;    I tried Ch...
• 2016-02-11 10:36:01 AM
• 2016-02-12 5:34:46 AM
• kbrooksc
• Community Legend
• 127 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription
  Unlimited

Paid for full subscription when I am a student

Hi, just wondering if anyone can help me out? I'm new to Spotify (well, just before Christmas) and I haven't been on it since before Christmas so when I logged on last night I was automatically charged the full price of £12.99 but I have an NUS card ...

• lucyann1234-gb
• Newbie
• Hi, just wondering if anyone can help me out?  I'm new to Spotify (well, just before Christmas) and I haven't been on it since before Christmas so when I logged on last night I was automaticall...
• 2016-02-11 12:09:04 PM
• 2016-02-12 5:33:43 AM
• kbrooksc
• Community Legend
• 144 Views
• 1 replies
• 0 likes
• Subscription

New Fido number and device

I registered linked to a Fido account. I have since got a different Fido number and differ device.. How do I link to new phone number and phone plan without needing to create a new account. I can still access old account but not as premium

• Born2fly
• Newbie
• I registered linked to a Fido account. I have since got a different Fido number and differ device.. How do I link to new phone number and phone plan without needing to create a new account. I can sti...
• 2016-02-11 6:03:06 PM
• 2016-02-12 5:29:42 AM
• kbrooksc
• Community Legend
• 180 Views
• 1 replies
• 0 likes
• Premium

I got charged student discount rate even tho it says I'm not eligible.

I got charged the $4.99 rate when I tried to apply for the student discount. My account currently says I'm using "spotify free" but I got an email from my credit card provider telling me I got charged the $4.99. Will I be getting a credit for that? H...

• linnnerzism
• Newbie
• I got charged the $4.99 rate when I tried to apply for the student discount. My account currently says I'm using "spotify free" but I got an email from my credit card provider telling me I got charge...
• 2016-02-11 7:55:14 PM
• 2016-02-12 5:29:19 AM
• kbrooksc
• Community Legend
• 159 Views
• 1 replies
• 0 likes
• Account
  Free
  Premium

No puedo dar de baja mi cuenta premium. Me la cobran en dólares y no en pesos ARG

Hola me están cobrando en dólares el equivalente a los 36$ q sale x mes. Realmente no quiero pagar en moneda extranjera. Nunca pensé que mi banco lo iba a hacer esa conversión. Quiero dar de baja la cuenta y no puedo. Alguien puede ayudarme?Gracias.A...

• macirigliano
• Newbie
• Hola me están cobrando en dólares el equivalente a los 36$ q sale x mes. Realmente no quiero pagar en moneda extranjera. Nunca pensé que mi banco lo iba a hacer esa conversión. Quiero dar de baja la ...
• 2016-02-11 12:23:25 AM
• 2016-02-12 5:22:24 AM
• Gimli98
• Roadie
• 295 Views
• 1 replies
• 0 likes

I was charged FOUR TIMES for spotify premium today.

I was trying to sign up for the student discount but every time I got to the page where you type in your schools name it would tell me that the information wasn't valid and I needed to check my status at a later time. I refilled out the form thinking...

• really2
• Casual Listener
• I was trying to sign up for the student discount but every time I got to the page where you type in your schools name it would tell me that the information wasn't valid and I needed to check my statu...
• 2016-02-12 2:58:02 AM
• 2016-02-12 3:52:03 AM
• Callum221
• Music Fan
• 234 Views
• 2 replies
• 0 likes
• Subscription

my spotify trial ends today and before i could cancel they charged me can i get a refund??

today my tiral ends and i was trying to cancel it around 4:00 this afternoon and when i did they had already charged me for this month and i really dont want to contiune on usign premium.. i need a refund asap

• ammmari
• Newbie
• today my tiral ends and i was trying to cancel it around 4:00 this afternoon and when i did they had already charged me for this month and i really dont want to contiune on usign premium.. i need a r...
• 2016-02-11 12:12:36 AM
• 2016-02-11 12:50:28 AM
• Callum221
• Music Fan
• 167 Views
• 1 replies
• 0 likes