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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83141 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
103980 Views
10 replies
3 likes
Hi,How can I cancel my premium cause i want to try their free trial but they will charged me.. and if i will not cancel it they will charged it to me monthly
Hi, How can I cancel my premium cause i want to try their free trial but they will charged me.. and if i will not cancel it they will charged it to me monthly
Community Legend
272 Views
1 replies
0 likes
I didn't read everything when it came to Spotify student. I thought it was for all students. I was charged $5.29 just for writing my card number down. I don't qualify but I was still charged. How can I get my money back?
I didn't read everything when it came to Spotify student. I thought it was for all students. I was charged $5.29 just for writing my card number down. I don't qualify but I was still charged. How can...
Community Legend
279 Views
1 replies
0 likes
I have the student discount for 4.99 a month. But I'm not sure how long I have that till! I went on my account and it doesn't say when it ends. All it tells me is the next time (next month) it will charge me the 4.99 to renew. Help please!
I have the student discount for 4.99 a month. But I'm not sure how long I have that till! I went on my account and it doesn't say when it ends. All it tells me is the next time (next month) it will c...
Community Legend
270 Views
1 replies
0 likes
Hi there dear Spotify! I have been a customer since you started up, and started my full premium account just some days after. This is one of my Key apps/programs on my computer. I use this while i continue studdy and listen to on work. Now i cant do ...
Hi there dear Spotify! I have been a customer since you started up, and started my full premium account just some days after. This is one of my Key apps/programs on my computer. I use this w...
Casual Listener
3834 Views
7 replies
0 likes
Im trying to pay for spotify student but when i go to the payment my card keeps getting rejected. ive called my bank and they said its comepletly fine, my card is well within the dates of expiration, i actually have 2 more years on this card. but not...
Im trying to pay for spotify student but when i go to the payment my card keeps getting rejected. ive called my bank and they said its comepletly fine, my card is well within the dates of expiration,...
Regular
844 Views
5 replies
0 likes
I am on premium since day one. Can I know why is my account being changed to FREE automatically?? I have no problem with my subscription until today. Please also note that I have paid for my premium. Last payment was as per below: Receipt for order 8...
I am on premium since day one. Can I know why is my account being changed to FREE automatically?? I have no problem with my subscription until today. Please also note that I have paid ...
Regular
3829 Views
9 replies
0 likes
Emailed Spotify about new $9.99 premium price vs. original offering...ans sent here...what a rip-off....now will look for other options unless I hear from THEM....and after reading all the problems everyone seems to be having, not so sure Spotify doe...
Emailed Spotify about new $9.99 premium price vs. original offering...ans sent here...what a rip-off....now will look for other options unless I hear from THEM....and after reading all the problems e...
Community Legend
324 Views
1 replies
0 likes
I recently changed phone and I've paid 3 months subscription but it hasn't transferred to my new phone.How do I rectify this?
I recently changed phone and I've paid 3 months subscription but it hasn't transferred to my new phone.How do I rectify this?
Community Legend
271 Views
1 replies
0 likes
I havent able to log into my old account for months now and im still being charged. I keep getting Error code 404
I havent able to log into my old account for months now and im still being charged. I keep getting Error code 404
Community Legend
288 Views
1 replies
0 likes
I am on the student premium plan, but I was just charged the regular price instead of a discount. How do I go about getting a refund?
I am on the student premium plan, but I was just charged the regular price instead of a discount. How do I go about getting a refund?
Community Legend
2214 Views
1 replies
0 likes
What happened to the discover button via mobile? Went to check out new songs and the button is missing. Search, activities, radio, your music, settings are all that's left!
What happened to the discover button via mobile? Went to check out new songs and the button is missing. Search, activities, radio, your music, settings are all that's left!
Community Legend
349 Views
1 replies
0 likes
I recently started using Spotify Premium with the crhistmas offer. So I pay only $0.99 per month. I now want to start using Spotify Family. I want to know what happens with the offer. Does it expire?
I recently started using Spotify Premium with the crhistmas offer. So I pay only $0.99 per month. I now want to start using Spotify Family. I want to know what happens with the offer. Does it expire?
Roadie
249 Views
1 replies
0 likes
Hello, I purchased a Spotfy premium upgrade as a gift for someone, and had it sent to their email. However, when he went to open it, the "Redeem Code" page was pre-logged into my account. As a result, the Premium Upgrade was applied to MY account, no...
Hello, I purchased a Spotfy premium upgrade as a gift for someone, and had it sent to their email. However, when he went to open it, the "Redeem Code" page was pre-logged into my account. As a result...
Roadie
198 Views
1 replies
0 likes
Hi!I just started my Premium one month free trial and then discovered the student discount so I signed up for that. It now says that my first pay date will be 5 days from now, but my try out isn't over until the 10th of March. What do I do now? Is th...
Hi! I just started my Premium one month free trial and then discovered the student discount so I signed up for that. It now says that my first pay date will be 5 days from now, but my try ...
Community Legend
252 Views
1 replies
0 likes
Hi, I have a Family Subscription, but I want to disable one user totally. I mean, my subscription has 3 members, and I want to turn it to 2 members. Not only, disable the third, convert all my subscription to only 2 members. So I have tried it and I ...
Hi, I have a Family Subscription, but I want to disable one user totally. I mean, my subscription has 3 members, and I want to turn it to 2 members. Not only, disable the third, convert all my subscr...
Community Legend
275 Views
1 replies
0 likes
Hello, I received a Spotify gift card for Christmas, although I am already a member. I can't seem to figure out how to apply the balance to my account - I typed in spotify.com/redeem and it redirects me to the main Premium page. I never even get a ch...
Hello, I received a Spotify gift card for Christmas, although I am already a member. I can't seem to figure out how to apply the balance to my account - I typed in spotify.com/redeem and it ...
Community Legend
332 Views
1 replies
0 likes
I have tried paying on different computers, with different credit cards, with different payment methods and it always ells me that there has been a problem with the server, I lost my spotify premium and cant get it back.
I have tried paying on different computers, with different credit cards, with different payment methods and it always ells me that there has been a problem with the server, I lost my spotify premium ...
Community Legend
247 Views
1 replies
0 likes
Hello everyone! When I was logged in earlier today I was given a banner that told me I could try spotify premium for 30 days by entering my credit credentials, which I did. I have premium, sure, but I was also charged a full amount for the month? Any...
Hello everyone! When I was logged in earlier today I was given a banner that told me I could try spotify premium for 30 days by entering my credit credentials, which I did. I have premium, sure, but ...
Community Legend
245 Views
1 replies
0 likes
Hey guys,I'm thinking of getting Spotify premium and I am currently a PhD student. However, I am not enrolled as a student at my university (it's not mandatory for PhD students and I don't require the benefits such as a local traffice ticket and deci...
Hey guys, I'm thinking of getting Spotify premium and I am currently a PhD student. However, I am not enrolled as a student at my university (it's not mandatory for PhD students and I don't requir...
Community Legend
391 Views
1 replies
0 likes
I had clicked for the free 30 days and then get charged for $9.99 a month, and it started charging me and I didn't do the trial yet.. Is there anyway to go back and get me the free trial first?
I had clicked for the free 30 days and then get charged for $9.99 a month, and it started charging me and I didn't do the trial yet.. Is there anyway to go back and get me the free trial first?
Community Legend
347 Views
1 replies
0 likes
