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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • sevincers
  • Visitor
  • 260556 Views
  • 786 replies
  • 81 likes
  • Account
  • 260556 Views
  • 786 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128231 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128231 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71315 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71315 Views
  • 63 replies
  • 8 likes

Solved!! Double-clicking does not play songs anymore, nor does the correct song play.

Since the last update, the 10-15 or so last added songs can't be accessed by double-clicking anymore. Highlight works, but the songs simply wont play. I manage to get around this problem by queueing them, but after a while it gets frustrating. This a...

  • Regular
  • Since the last update, the 10-15 or so last added songs can't be accessed by double-clicking anymore. Highlight works, but the songs simply wont play. I manage to get around this problem by queueing ...
  • skyguy23
  • Newbie
  • 1963 Views
  • 4 replies
  • 4 likes
  • Other
  • 1963 Views
  • 4 replies
  • 4 likes

Pago cancelado

Hola! Mi pago no se porque no lo aceptaron pero la tarjeta es de crédito por ende se realizó el pago... Me urge que se restablezca porque ya pague y no me dejan usarlo.

  • Casual Listener
  • Hola! Mi pago no se porque no lo aceptaron pero la tarjeta es de crédito por ende se realizó el pago... Me urge que se restablezca porque ya pague y no me dejan usarlo.
  • driveflanger
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • Premium
  • 142 Views
  • 1 replies
  • 0 likes

I got premium, also pay for it, but I can not cancel it.

Hello, my name is Alwin comming from the Netherlands, so my problem, A few months ago, I wanted to try Premium, I enjoyed it a lot the last months!but now i realise I dont realy have the money in spare, so i wanted to cancel it.Now i searched and sea...

  • Casual Listener
  • Hello,   my name is  Alwin comming from the Netherlands,   so my problem, A few months ago, I wanted to try Premium, I enjoyed it a lot the last months! but now i realise I dont r...
  • alwaysalwinn
  • Casual Listener
  • 224 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 224 Views
  • 5 replies
  • 0 likes

Student subscription

Hi there, I currently have a spotify premium account but am wanting to chance this to a student premium account where the 50% discount applies. I have just been charged my 9.99 standard premium fee from spotify but am wondering if I change my account...

  • Casual Listener
  • Hi there,   I currently have a spotify premium account but am wanting to chance this to a student premium account where the 50% discount applies. I have just been charged my 9.99 standard prem...
  • bettyfad
  • Casual Listener
  • 164 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 164 Views
  • 3 replies
  • 0 likes

This email already used

Using the address I have had for many years, I received information saying I cannot because the email has already been used. This is my first time on Spotify. .Please help..I M doomed before I start.

  • Casual Listener
  • Using the address I have had for many years, I received information saying I cannot because the email has already been used. This is my first time on Spotify. .Please help..I M doomed before I start.
  • Urge1966
  • Casual Listener
  • 246 Views
  • 4 replies
  • 0 likes
  • Account
  • 246 Views
  • 4 replies
  • 0 likes

Ramdomly adding songs to playlist

I am thinking of upgrading to premium but have a question.... I'm listening to a movie soundtrack, only a couple of songs in and Spotify starts playing "suggested songs"... does that go away when I upgrade? Can I then just play a certain soundtrack o...

  • Newbie
  • I am thinking of upgrading to premium but have a question.... I'm listening to a movie soundtrack, only a couple of songs in and Spotify starts playing "suggested songs"... does that go away when I u...
  • sebastiankreuz
  • Spotify Legend
  • 113 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 113 Views
  • 1 replies
  • 0 likes

Problem paying w/ paypal

So my problem is that, when I try to pay via paypal, it redirects me n stuff, so I can log in, and everything works well, but when I click on "Agree and pay" in paypal, it just redirects me back to the spotify's purchase panel, and it's like it didn'...

  • Newbie
  • So my problem is that, when I try to pay via paypal, it redirects me n stuff, so I can log in, and everything works well, but when I click on "Agree and pay" in paypal, it just redirects me back to t...
  • KatesHere
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 237 Views
  • 1 replies
  • 0 likes

Solved!! I can't find the song which my friend can found on his Spotify

Me and my friend are using Spotify premium as well, but quite a lot songs which he can find it on his Spotify and I can't find it on mine, and when he try to share to me on Spotify, the app said the album is not avalible

  • Casual Listener
  • Me and my friend are using Spotify premium as well, but quite a lot songs which he can find it on his Spotify and I can't find it on mine, and when he try to share to me on Spotify, the app said the ...
  • KatesHere
  • Community Legend
  • 1365 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1365 Views
  • 3 replies
  • 0 likes

Please Delete my account!!!

Please Delete my account!

  • Visitor
  • Please Delete my account!
  • Pete
  • Roadie
  • 121 Views
  • 1 replies
  • 0 likes
  • Account
  • 121 Views
  • 1 replies
  • 0 likes

HELP ASAP

So I got Spotify premium for a month and it's free so it said if I don't cancel the subscription before the 10th which is tomorrow they were going to charge me 100 dollars but I also just purchased this morning a family plan. I didnt get a receipt in...

  • Newbie
  • So I got Spotify premium for a month and it's free so it said if I don't cancel the subscription before the 10th which is tomorrow they were going to charge me 100 dollars but I also just purchased t...
  • Pete
  • Roadie
  • 140 Views
  • 2 replies
  • 0 likes
  • Premium
  • 140 Views
  • 2 replies
  • 0 likes

facebook problem - please help!

i linked my spotify with an incorrect facebook account. after realizing this, i disconnected from the account, but now my spotify is still displaying the incorrect name! i have even tried connecting to a new facebook that is actually my own, and it s...

  • Newbie
  • i linked my spotify with an incorrect facebook account. after realizing this, i disconnected from the account, but now my spotify is still displaying the incorrect name! i have even tried connecting ...
  • Pete
  • Roadie
  • 101 Views
  • 1 replies
  • 0 likes
  • Account
  • 101 Views
  • 1 replies
  • 0 likes

Solved!! Log in- error 408

Hi,I registered my account when I lived in Belgium. I moved in Italy and now I'm living there but I don't manage to change the country in my account so I can't use my spotify.Could you please modify my country for me from Belgium to Italy ? Thanks

  • Casual Listener
  • Hi, I registered my account when I lived in Belgium. I moved in Italy and now I'm living there but I don't manage to change the country in my account so I can't use my spotify. Could you please mod...
  • 12158342421
  • Newbie
  • 399 Views
  • 3 replies
  • 0 likes
  • Login
  • 399 Views
  • 3 replies
  • 0 likes

No access to Spotify

My wife has an account but can't log in to it. We thought the password was wrong and reset it, but she doesn't get any email. It says that no account is registered on that e-mail which is weird since she does get e-mail with account suggestions etc f...

  • Newbie
  • My wife has an account but can't log in to it. We thought the password was wrong and reset it, but she doesn't get any email. It says that no account is registered on that e-mail which is weird since...
  • Pete
  • Roadie
  • 128 Views
  • 1 replies
  • 0 likes
  • Login
  • 128 Views
  • 1 replies
  • 0 likes

Trying to subscribe to €0.99 premium 3-month offer but won't let me pay.

Hi, I'm trying to subcribe to the €0.99 premium offer but everytime I try to pay a message saying "you need to enable java script to continue with purchase flow" comes up. I already have this enabled but when I press continue it just redirects me to ...

  • Newbie
  • Hi,   I'm trying to subcribe to the €0.99 premium offer but everytime I try to pay a message saying   "you need to enable java script to continue with purchase flow"   comes up. ...
  • Irenika_199q
  • Newbie
  • 278 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 278 Views
  • 2 replies
  • 0 likes

I've canceled my subscription but i still need to pay?

Ive just canceld my sp account around 2 months ago and still there are money taken from my bankaccount. What is this? Please help me

  • Newbie
  • Ive just canceld my sp account around 2 months ago and still there are money taken from my bankaccount.   What is this? Please help me 
  • dwane_d
  • Newbie
  • 166 Views
  • 2 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 166 Views
  • 2 replies
  • 2 likes

Borrar Cuenta y suplantacion de identidad

esta mañana he decidido darme de alta en spotify y sorprendentemente, al iniciar el proceso, el sistema me dice que ya hay una cuenta con mi e-mail, le he dicho que se me ha olvidado el pwd y he podido entrar y me he dado cuenta de que alguien de mex...

  • Visitor
  • esta mañana he decidido darme de alta en spotify y sorprendentemente, al iniciar el proceso, el sistema me dice que ya hay una cuenta con mi e-mail, le he dicho que se me ha olvidado el pwd y he podi...
  • user-removed
  • Not applicable
  • 841 Views
  • 4 replies
  • 0 likes
  • Account
  • 841 Views
  • 4 replies
  • 0 likes

Uablle to change country

Hi, I cannot change my country in https://www.spotify.com/ie/payment/change/#__select When I attempt to do so, it just sits on the "Loading. Please wait..." screen. I have had the page open for a couple of hours and it will not change. Any suggetions...

Spot.PNG
  • Casual Listener
  • Hi,   I cannot change my country in https://www.spotify.com/ie/payment/change/#__select   When I attempt to do so, it just sits on the "Loading. Please wait..." screen. I have had ...
  • fontofontaine
  • Casual Listener
  • 125 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 125 Views
  • 2 replies
  • 0 likes

Spotify Premium Student Discount

I currently pay for spotify premium although I saw a deal where it is only $4.99 for students instead of the original $9.99. How do I change my subscription to the student one, because I currently am a student and would like to save some money. Thank...

  • Newbie
  • I currently pay for spotify premium although I saw a deal where it is only $4.99 for students instead of the original $9.99. How do I change my subscription to the student one, because I currently am...
  • user-removed
  • Not applicable
  • 125 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 125 Views
  • 1 replies
  • 0 likes

Cannot get rid of Facebook and cannot delete my account

I have an old account I hoped to reopen again. The old account was connected to Facebook and I wanted to get rid of that. Here is what I tried: Searched to find a receipt to disconnect from Facebook. Found a receipt that involved changing the Device ...

  • Visitor
  • I have an old account I hoped to reopen again. The old account was connected to Facebook and I wanted to get rid of that. Here is what I tried:   Searched to find a receipt to disconnect from ...
  • MattSuda
  • Spotify Star
  • 174 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 174 Views
  • 3 replies
  • 0 likes

help with Premium

help! I have my spotify premium on my iphone. When i try to login with the same email on my computer, it says I'm using the free version. Can you please tell me what my problem is?

  • Visitor
  • help! I have my spotify premium on my iphone. When i try to login with the same email on my computer, it says I'm using the free version. Can you please tell me what my problem is?
  • user-removed
  • Not applicable
  • 107 Views
  • 1 replies
  • 0 likes
  • Premium
  • 107 Views
  • 1 replies
  • 0 likes