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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407244 Views
  • 959 replies
  • 107 likes
  • Account
  • 407244 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176780 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176780 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100156 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100156 Views
  • 68 replies
  • 10 likes

Solved!! Spotify (Error Code: 6) Startup

I am always getting this error when I try to startup spotify. I'm running Windows 8 64 bit version.It's no use to uinstall spotify, it works perhaps a few days before the error appears again. What can I do?This error just came after the spotify patch...

  • Visitor
  • I am always getting this error when I try to startup spotify. I'm running Windows 8 64 bit version. It's no use to uinstall spotify, it works perhaps a few days before the error appears again. What ...
  • ayuen43
  • Newbie
  • 28541 Views
  • 11 replies
  • 2 likes
  • Account
    Login
    Other
  • 28541 Views
  • 11 replies
  • 2 likes

Trying to get Premium

So I'm at the purchase screen, it says 30-day free trial and 6.99 EUR monthly after that. So I chose payment by credit card and pressed the "Start trial, pay after 30 days" button, but nothing happens. What's going on?

  • Newbie
  • So I'm at the purchase screen, it says 30-day free trial and 6.99 EUR monthly after that. So I chose payment by credit card and pressed the "Start trial, pay after 30 days" button, but nothing happen...
  • 132 Views
  • 0 replies
  • 0 likes
  • Premium
  • 132 Views
  • 0 replies
  • 0 likes

Playlist incomplete, over 100 songs gone

Hello, three days ago I lost about 100 songs from a playlist with no apparent reason. I created it 2012 and lost all tracks from Mid 2013 to the middle of December 2015.There are still 74 songs left. Is there any chance of getting them back? Its real...

  • Casual Listener
  • Hello,   three days ago I lost about 100 songs from a playlist with no apparent reason.  I created it 2012 and lost all tracks from Mid 2013 to the middle of December 2015. There are st...
  • metamo
  • Casual Listener
  • 415 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 415 Views
  • 3 replies
  • 0 likes

I'm a premium member but the new price for signing up is only $11.99 and i'm paying $14.99

Hi guysIt doesn't seem fair that old premium members are paying $14.99 a month when you can now sign up for $11.99.Can I get an adjustment please on my monthly fee or am I better to cancel my subscription and then sign up again for the cheaper price?...

  • Newbie
  • Hi guys It doesn't seem fair that old premium members are paying $14.99 a month when you can now sign up for $11.99. Can I get an adjustment please on my monthly fee or am I better to cancel my sub...
  • 114 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 114 Views
  • 0 replies
  • 0 likes

Can't log into my account.

I can't log into spotify. I am also trying to get premium with the fido plan but it ain't working

  • Newbie
  • I can't log into spotify. I am also trying to get premium with the fido plan but it ain't working
  • 124 Views
  • 0 replies
  • 0 likes
  • Login
    Premium
  • 124 Views
  • 0 replies
  • 0 likes

Removing a PC

I signed into Spotify on my mother in law's computer once awhile back, and now it's as if our two accounts are linked. When I open Spotify on my phone it often shows that it's in use on her computer, Laura PC. We've both tried logging out on our resp...

  • Newbie
  • I signed into Spotify on my mother in law's computer once awhile back, and now it's as if our two accounts are linked. When I open Spotify on my phone it often shows that it's in use on her computer,...
  • KatesHere
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 178 Views
  • 1 replies
  • 0 likes

Subscription issues- possible fraud

I recently attempted to upgrade to premium with a student account to get the discounted monthly rate. I was denied this account for an issue in the personal information last week. Today I was billed for a premium subscription and haven't been able to...

  • Newbie
  • I recently attempted to upgrade to premium with a student account to get the discounted monthly rate. I was denied this account for an issue in the personal information last week. Today I was billed ...
  • KatesHere
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 144 Views
  • 1 replies
  • 0 likes

Completed Registration at $0.99, said "credit card" needed to be changed

I signed up for the $0.99 per month promotion on New Year's Eve, and it was confirmed that I did so on my account. I used a Visa Gift card (which at first had no issues being charged) and then a few days ago, it was said that the card could not be ch...

  • Casual Listener
  • I signed up for the $0.99 per month promotion on New Year's Eve, and it was confirmed that I did so on my account. I used a Visa Gift card (which at first had no issues being charged) and then a few ...
  • discodonson
  • Casual Listener
  • 263 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 263 Views
  • 2 replies
  • 0 likes

Student Spotify premium

So I tired getting the student premium and I entered my credit card information and everything, after I finished with the rest of the the information for some reason it couldn't vilify it so I just got the normal premium instead. Later when I had che...

  • Newbie
  • So I tired getting the student premium and I entered my credit card information and everything, after I finished with the rest of the the information for some reason it couldn't vilify it so I just g...
  • kaadzie0
  • Newbie
  • 178 Views
  • 2 replies
  • 1 likes
  • 178 Views
  • 2 replies
  • 1 likes

Premium Paused

My subscription ran out on Jan 16th and was unable to renew due to wrong credit card info on apple App store. I updated to new billing and the subscption renewed with apple receipt sent to my email but i am still unable to use my spotify premium, I h...

  • Newbie
  • My subscription ran out on Jan 16th and was unable to renew due to wrong credit card info on apple App store. I updated to new billing and the subscption renewed with apple receipt sent to my email b...
  • 227 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 227 Views
  • 0 replies
  • 0 likes

Two accounts, same email

I created an account in Spotify with my email. Months later, I connected via Facebook and Spotify understood me as a new user. I already have all my music in the first account (email) but they won't let me connect my facebook to it. Somehow Spotify t...

  • Newbie
  • I created an account in Spotify with my email. Months later, I connected via Facebook and Spotify understood me as a new user. I already have all my music in the first account (email) but they won't ...
  • 113 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 113 Views
  • 0 replies
  • 0 likes

Billing & Email Change

Hi,So I paid for my Spotify premium back in Late November, Early December with an iTunes card and it cut my premium short and I only got 2-3 weeks of listening. This isn't my first billing issue, and it doesn't help when I'm unable to even change my ...

  • Casual Listener
  • Hi, So I paid for my Spotify premium back in Late November, Early December with an iTunes card and it cut my premium short and I only got 2-3 weeks of listening. This isn't my first billing issue,...
  • 155 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 155 Views
  • 0 replies
  • 0 likes

Any way to discontinue Family Plan to a Single/Premium Plan?

I have 2 members in my Family Plan (including myself) but the other user hardly uses Spotify. I would like to discontinue my Family Plan and go back to the Single/Premium plan I used to have. Any way I can do this? Thanks!canad1an_bacon

  • Newbie
  • I have 2 members in my Family Plan (including myself) but the other user hardly uses Spotify.  I would like to discontinue my Family Plan and go back to the Single/Premium plan I used to have. &...
  • 166 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 166 Views
  • 0 replies
  • 0 likes

premium subscriber, attempted to connect FB to account , second account created

Hi, Im already a subscriber to spotify premium and tried connecting myt account with my FB account and somehow a second account has been created and now people from FB are messaging me on the other account etc can i consolidate the two accounts? anyw...

  • Visitor
  • Hi,   Im already a subscriber to spotify premium and tried connecting myt account with my FB account and somehow a second account has been created and now people from FB are messaging me on th...
  • Cylucero
  • Newbie
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 129 Views
  • 1 replies
  • 0 likes

Upgrade using paypal on iphone 6s plus failed

I have trued to upgrade on my iphone 6s plus, using paypal to pay. I log into paypal and accept terms but it keeps sending me back to the start page without allowing me tobe upgraded to premium. Paypalacct is working on other purchases.Then, i tried ...

  • Casual Listener
  • I have trued to upgrade on my iphone 6s plus, using paypal to pay. I log into paypal and accept terms but it keeps sending me back to the start page without allowing me tobe upgraded to premium. Payp...
  • edtaylor201
  • Casual Listener
  • 139 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 139 Views
  • 2 replies
  • 0 likes

Customer support sent me here

I got a redeem code of Vodafone rewards as I choose the Spotify premium 30 days. Soo they sent me a code. And I've tried that code and it's telling me it's not valid. It's a brand new code. I've tried both lower case, higher case and even both togeth...

  • Newbie
  • I got a redeem code of Vodafone rewards as I choose the Spotify premium 30 days. Soo they sent me a code. And I've tried that code and it's telling me it's not valid. It's a brand new code. I've trie...
  • KatesHere
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
  • 130 Views
  • 1 replies
  • 0 likes

I´m abroad, and my account doesen´t allow me to change the country :(

I have spotify free account, and when i try to edit the country , It just offers me the option of Spain (where i was registered at first), no more countries appear. Anyone can help me? Thank you so much!!

  • Newbie
  • I have spotify free account, and when i try to edit the country , It just offers me the option of Spain (where i was registered at first), no more countries appear.   Anyone can help me? &nbs...
  • Lachsak
  • Music Fan
  • 150 Views
  • 1 replies
  • 0 likes
  • Free
  • 150 Views
  • 1 replies
  • 0 likes

Solved!! Max mumber of saved albums

Hi,today i tried to save an album, but the application denied the operation, because there is no other space to save other music.I am not speaking about offline saving. So i decided to upgrade my spotify hoping that, in the premium version, there was...

  • Visitor
  • Hi, today i tried to save an album, but the application denied the operation, because there is no other space to save other music. I am not speaking about offline saving. So i decided to upgrade my...
  • user-removed
  • Not applicable
  • 294 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 294 Views
  • 2 replies
  • 0 likes

logging in after premium PLEASE HELP

now i had premium, but not any longer. Due to the fact I moved across the country to Las vegas from New jersey, I Cancelled all my accounts everywhere. For the time being at least. Now becuase I'm not premium any longer, It wont allow me to sign into...

  • Newbie
  • now i had premium, but not any longer. Due to the fact I moved across the country to Las vegas from New jersey, I Cancelled all my accounts everywhere. For the time being at least. Now becuase I'm no...
  • KatesHere
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Charged Twice!

Hello. my account was charged and has been charded twice each month. since 8/12/15. Please resloved this quickly.Case #: 04649302Thank you.. Please Please hurry.. Someone help me.

  • Casual Listener
  • Hello.     my account was charged and has been charded twice each month. since 8/12/15. Please resloved this quickly. Case #: 04649302 Thank you.. Please   Please hurry.. Someon...
  • KatesHere
  • Community Legend
  • 171 Views
  • 3 replies
  • 0 likes
  • Account
  • 171 Views
  • 3 replies
  • 0 likes