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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83488 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104625 Views
10 replies
3 likes
Hey, My facebook friends can only find me on spotify by searching my username rather than my actual name, even though I'm connected to facebook. Any ideas why?
Hey, My facebook friends can only find me on spotify by searching my username rather than my actual name, even though I'm connected to facebook. Any ideas why?
241 Views
0 replies
0 likes
Hello, i order allready the family account with 5 people. Is the first month free for all ?
Hello, i order allready the family account with 5 people. Is the first month free for all ?
Community Legend
331 Views
1 replies
0 likes
Whilst trying to unsuccessfully subscribe to Premium, my account has changed to Malaysian! I have not changed the country in the profile as it still shows as Australia. not only is not being able to subscribe painful, I can no longer read any of the ...
Whilst trying to unsuccessfully subscribe to Premium, my account has changed to Malaysian! I have not changed the country in the profile as it still shows as Australia. not only is not being able to ...
Community Legend
284 Views
1 replies
0 likes
I don't have a premium spotify account, but I checked my bank statement and I was charged recently. I have no clue how, and I need to resolve this asap
I don't have a premium spotify account, but I checked my bank statement and I was charged recently. I have no clue how, and I need to resolve this asap
Community Legend
260 Views
1 replies
0 likes
Hi guys, I'm a premium member and the other day I accidently logged out of my account and I can't get back in. I know my username and password is correct but it says it isn't. So I click on "forgot username and password" put in my username and then i...
Hi guys, I'm a premium member and the other day I accidently logged out of my account and I can't get back in. I know my username and password is correct but it says it isn't. So I click on ...
Casual Listener
389 Views
3 replies
0 likes
I have been a Spotify premium user for well over a year. All day yesterday I was able to use Spotify on all of my devices without issue. This morning, my playlists have disappeared and I'm being listed as a Free user on all devices. When I check acco...
I have been a Spotify premium user for well over a year. All day yesterday I was able to use Spotify on all of my devices without issue. This morning, my playlists have disappeared and I'm being list...
Community Legend
273 Views
1 replies
0 likes
for some reason my account seems to be linked up to the wrng facebbok account and would like to change to have my own facebook accosiated with spoitfy
for some reason my account seems to be linked up to the wrng facebbok account and would like to change to have my own facebook accosiated with spoitfy
Community Legend
239 Views
1 replies
0 likes
Hola, el 22 de noviembre me suscribi a la prueba de 30 días de la cuenta premium, según los términos si yo no la daba de baja se iba a debitar de mi tarjeta el monto de la suscripción todos los meses, el 22 de diciembre me apareció en el resúmen de l...
Hola, el 22 de noviembre me suscribi a la prueba de 30 días de la cuenta premium, según los términos si yo no la daba de baja se iba a debitar de mi tarjeta el monto de la suscripción todos los...
Roadie
1523 Views
3 replies
0 likes
Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.I am getting this message when trying to update payment. However, this is FALSE becuase i have already call...
Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. I am getting this message when trying to update payme...
Newbie
683 Views
6 replies
0 likes
My issue as of currently is that I tried buying the 'student discount'. Long story short, I clicked on it about three times and it charged me for those times even though I was denied it. This is my real problem, and I really need it resolved, however...
My issue as of currently is that I tried buying the 'student discount'. Long story short, I clicked on it about three times and it charged me for those times even though I was denied it. This is my r...
Community Legend
397 Views
3 replies
0 likes
Hi there, I have a premium account that wasnt connected to facebook, I tried to connect my account to facebook and somehow I have ended up with two spotify accounts, one that has all my playlists and one that is connected to facebook but no playlists...
Hi there, I have a premium account that wasnt connected to facebook, I tried to connect my account to facebook and somehow I have ended up with two spotify accounts, one that has all my playlists and...
Spotify Star
275 Views
1 replies
0 likes
Hi, I subscribed spotify by Spotify App (iOS). Why have I been charged of 12,99 euro instead of 9,99 euro? Thanks
Hi, I subscribed spotify by Spotify App (iOS). Why have I been charged of 12,99 euro instead of 9,99 euro? Thanks
Spotify Star
690 Views
1 replies
0 likes
So I'm a paying member, I should be exempt from advertisements and annoyances, right? Well apparently not anymore! I update my client and the first thing I'm greeted with is a video advertisement for "new fresh & now", which appears any time I load u...
So I'm a paying member, I should be exempt from advertisements and annoyances, right? Well apparently not anymore! I update my client and the first thing I'm greeted with is a video...
Casual Listener
367 Views
1 replies
1 likes
Hi all,When I log in to Spotify on my phone or computer with my own login credentials i'm logging in to someones else his account.This is realyl strange. When I look at the account which is logged in I see my own username etc. But all my playlists ar...
Hi all, When I log in to Spotify on my phone or computer with my own login credentials i'm logging in to someones else his account. This is realyl strange. When I look at the account which is l...
Roadie
3887 Views
4 replies
0 likes
I have a charge on my bank statement that was not authorized by me. Anyone know how to speak with a representative of Spotify? I emailed them and got a response saying to go to the community.
I have a charge on my bank statement that was not authorized by me. Anyone know how to speak with a representative of Spotify? I emailed them and got a response saying to go to the community.
Casual Listener
382 Views
2 replies
0 likes
Some how most of my playlists have been removed. I was recently in New Zealand and took a local preparid mobile abonnement with sporify primium included. Now that I have returned to Europe I updated my profile with my new location and installed anoth...
Some how most of my playlists have been removed. I was recently in New Zealand and took a local preparid mobile abonnement with sporify primium included. Now that I have&...
Community Legend
318 Views
1 replies
0 likes
Hello, I've been a Premium Spotify subscriber for some time now, but I am trying to close my account. I am trying to deactivate my Facebook but I would like to continue using Spotify Premium, so I have no choice but to create a new account and subscr...
Hello, I've been a Premium Spotify subscriber for some time now, but I am trying to close my account. I am trying to deactivate my Facebook but I would like to continue using Spotify Premium...
Community Legend
3312 Views
11 replies
2 likes
Hi, I tried to log in to my spotify account but can't remember the password. I tried to reset my password and found out that the email associated with the account has been disabled by Google. Is there any way I can reset the email associated with the...
Hi, I tried to log in to my spotify account but can't remember the password. I tried to reset my password and found out that the email associated with the account has been disabled by Google. Is ther...
Spotify Star
378 Views
3 replies
0 likes
Hello, Today when I executed Spotify on my computer it couldn't log in. I recovered and changed the password but when I entered Spotify I found some changes. All of my playlists had been deleted (I restored them, that's not a big problem) and, more i...
Hello, Today when I executed Spotify on my computer it couldn't log in. I recovered and changed the password but when I entered Spotify I found some changes. All of my playlists had bee...
Spotify Star
401 Views
1 replies
0 likes
Opened a premium account with Spotify via Sonos and have been charged £9.99 a month since November 2015. Unfortunately somehow I seem to have a free account as well. Both have the same email address. I cant log on to the premium account as I cant rem...
Opened a premium account with Spotify via Sonos and have been charged £9.99 a month since November 2015. Unfortunately somehow I seem to have a free account as well. Both have the same email address....
Spotify Star
603 Views
1 replies
0 likes
