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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80350 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653676 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734087 Views
18 replies
29 likes
How can I set up a username and password? I've been using the login to Facebook feature and I'd like to have it set up the other way.
How can I set up a username and password? I've been using the login to Facebook feature and I'd like to have it set up the other way.
Community Legend
155 Views
1 replies
0 likes
Hi. I get theese Spotify mails from Spotify sweden that says " we can not charge your account ". Still your charging My account. Is IT spam? Also, the Spotify logo is in black/white?? Emil
Hi. I get theese Spotify mails from Spotify sweden that says " we can not charge your account ". Still your charging My account. Is IT spam? Also, the Spotify logo is in black/white?? Emil
Not applicable
998 Views
2 replies
0 likes
I can't seem to find a way to get the new Spotify deal using my Apple ID. Help!
I can't seem to find a way to get the new Spotify deal using my Apple ID. Help!
Community Legend
2160 Views
4 replies
0 likes
I have premium and I'm trying to switch to the family plan. Do I have to wait for the subscription to expire before I can switch? I've been trying to switch all night but I can't figure it out.
I have premium and I'm trying to switch to the family plan. Do I have to wait for the subscription to expire before I can switch? I've been trying to switch all night but I can't figure it out.
Casual Listener
171 Views
2 replies
0 likes
Hi! Im helping a friend with Spotify, some days ago, login to mobile stopped working, says "wrong password or username" when we try, it works juast fine in computer, i have logged off and logged in on computer and its no problem, so i know that usern...
Hi! Im helping a friend with Spotify, some days ago, login to mobile stopped working, says "wrong password or username" when we try, it works juast fine in computer, i have logged off and lo...
Casual Listener
249 Views
2 replies
0 likes
I pay for Spotify Premium (Student) but since my monthly account payment yesterday i only have Spotify Free now. When I check my account settings online, it tells me i should have Premium (what i dont) and that my next payment will happen next month ...
I pay for Spotify Premium (Student) but since my monthly account payment yesterday i only have Spotify Free now. When I check my account settings online, it tells me i should have Premium (what i don...
Not applicable
171 Views
1 replies
0 likes
Hey! So my problem is, that when I want to log in it errors and says that the password or username is incorrect; so yeah I go to 'Forgot Password' , type in my username, and than it says that it doesn't exist, i type in my e-mail adress, it says the ...
Hey! So my problem is, that when I want to log in it errors and says that the password or username is incorrect; so yeah I go to 'Forgot Password' , type in my username, and than it says that it does...
Newbie
1202 Views
3 replies
0 likes
Please delete my account permanently. Thank you !
Please delete my account permanently. Thank you !
Not applicable
532 Views
5 replies
0 likes
So as of today, December 22,2015 I paid for a one month premium outside without a credit card. (Philippines) I arrived home and thought of getting the family plan for my girlfriend too, so I subscribe to it with another country credit card because th...
So as of today, December 22,2015 I paid for a one month premium outside without a credit card. (Philippines) I arrived home and thought of getting the family plan for my girlfriend too, so I subscrib...
Spotify Legend
233 Views
1 replies
0 likes
My son has an iPhone and his email is jez.russ@gmail.com, I wanted the offer of 3 months for 99 cents. He was charged 10+ dollars. Can you rectify this and refund my credit card the remainder? Thank you.
My son has an iPhone and his email is jez.russ@gmail.com, I wanted the offer of 3 months for 99 cents. He was charged 10+ dollars. Can you rectify this and refund my credit card the remainder? Thank ...
Not applicable
216 Views
1 replies
1 likes
I am currently paying for a Spotify premium subscription that I've had for about a year, but suddenly today both the PC and mobile apps are asking me to upgrade to premium and are playing ads. My account info via the website shows my subscription, an...
I am currently paying for a Spotify premium subscription that I've had for about a year, but suddenly today both the PC and mobile apps are asking me to upgrade to premium and are playing ads. My acc...
Not applicable
418 Views
3 replies
0 likes
I would like to gift the Spotify family plan. My family member is frequently out of country for business. Will their Spotify service be unavailable if they use the service outside of the country of my billing address? Are there any time limits on thi...
I would like to gift the Spotify family plan. My family member is frequently out of country for business. Will their Spotify service be unavailable if they use the service outside of the country of m...
Newbie
1526 Views
2 replies
0 likes
So I've been back and forth between uk, singapore and koreaI was using spotify in korea last year til yesterday just fine.However, today spotify has notified me that it is no longer available because my coutry doesn't match my profileI tried to chang...
So I've been back and forth between uk, singapore and korea I was using spotify in korea last year til yesterday just fine. However, today spotify has notified me that it is no longer available bec...
Spotify Legend
4452 Views
1 replies
0 likes
Hi all,I want to upgrade to premium but want to take advantage of the $.99 for the first three months offer.......however, I am a student and want to use the $4.99 student offer after those first three months. The deal for $.99 for three months says ...
Hi all, I want to upgrade to premium but want to take advantage of the $.99 for the first three months offer.......however, I am a student and want to use the $4.99 student offer after those first...
Not applicable
265 Views
2 replies
0 likes
Ok I payed for the premium but not getting it. PayPal send recite but when I go to my account it's still free I try all the things on here first but still no luck.
Ok I payed for the premium but not getting it. PayPal send recite but when I go to my account it's still free I try all the things on here first but still no luck.
Roadie
217 Views
2 replies
0 likes
Hi. I've followed all the steps to try to fix my issue, even filled out a contact form, but it just sent me back here stating that it was sure to fix my issue.Basically I tried purchasing a student account, and it couldn't verify my status as a stude...
Hi. I've followed all the steps to try to fix my issue, even filled out a contact form, but it just sent me back here stating that it was sure to fix my issue. Basically I tried purchasing a stude...
Roadie
186 Views
1 replies
0 likes
So before I get the same tired old answer that I've been reading about deleting the account through some darn form. I want to know where is this form. I have clicked on the links provided head down to accoount find the link to some kind of form and i...
So before I get the same tired old answer that I've been reading about deleting the account through some darn form. I want to know where is this form. I have clicked on the links provided head down t...
Casual Listener
303 Views
3 replies
0 likes
Dear all, I have sincerely read all relevant topics on this subject, but I have not found anything like my problem.When I login to Spotify (on any device, so tablet/mobile/computer) using my Spotify account credentials (so a dedicated username and pa...
Dear all, I have sincerely read all relevant topics on this subject, but I have not found anything like my problem. When I login to Spotify (on any device, so tablet/mobile/computer) using ...
Newbie
251 Views
1 replies
0 likes
I have two Charges in my credit card and i have not the Premium service, what can to do?
I have two Charges in my credit card and i have not the Premium service, what can to do?
Spotify Star
155 Views
1 replies
0 likes
I've lost all the tracks from my tracks page - it's empty. My playlist, albums ect. are okay and nothing got deleted. I've checked few album pages and all the tracks I had stil have the tick symbol (like they're still in my tracks). How to fix my tra...
I've lost all the tracks from my tracks page - it's empty. My playlist, albums ect. are okay and nothing got deleted. I've checked few album pages and all the tracks I had stil have the tick symbol (...
Community Legend
159 Views
1 replies
0 likes
