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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76638 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94667 Views
9 replies
2 likes
I acidentally put the subscription on the wrong card due to having two cards synced to my device. I would like to put the payment on another card starting now
I acidentally put the subscription on the wrong card due to having two cards synced to my device. I would like to put the payment on another card starting now
Spotify Legend
191 Views
1 replies
0 likes
Hi there. Ive just subscribed to spotify premium today because they had an ad in the spotify app that if you upgrade until december 31st, instead of a one month subsciption, you'll get three months. But after I subscribed, they only gave me one month...
Hi there. Ive just subscribed to spotify premium today because they had an ad in the spotify app that if you upgrade until december 31st, instead of a one month subsciption, you'll get three months. ...
Spotify Legend
578 Views
3 replies
0 likes
Last week I updated my home address with my bank. That triggerd several errors with services registered with my bank card. Spotify categorized is as an error with my bank account and tried to make the charge go through 4 times, each time charging my ...
Last week I updated my home address with my bank. That triggerd several errors with services registered with my bank card. Spotify categorized is as an error with my bank account and tried to make th...
Spotify Legend
344 Views
1 replies
0 likes
I was using Spotify by Premium for 3 months. This month, there was no money on my credit card so spotify didnt take the pay and my premium service is end. Now, im trying to be premium but it doesnt work. Help me please.
I was using Spotify by Premium for 3 months. This month, there was no money on my credit card so spotify didnt take the pay and my premium service is end. Now, im trying to be premium but it doesnt w...
180 Views
0 replies
0 likes
I have £60 Spotify vouchers bought by friends and family and I cant redeem them as I have my dads spotify added to mine on the family plan. I googled this and found a solution which require Spotify to implement. How can I contact them and sort this? ...
I have £60 Spotify vouchers bought by friends and family and I cant redeem them as I have my dads spotify added to mine on the family plan. I googled this and found a solution which require Spo...
215 Views
0 replies
0 likes
Hi guys, I've cancelled my account a year ago, re-joined 4 days ago to a premium account but can't log in to the app on my iphone or my mac. I'm travelling tomorrow and am desperate to get my account working befoe I go - can someone help me?Thanks! a...
Hi guys, I've cancelled my account a year ago, re-joined 4 days ago to a premium account but can't log in to the app on my iphone or my mac. I'm travelling tomorrow and am desperate to get my ...
Community Legend
212 Views
1 replies
0 likes
I've been a paying Spotify user for over 4 years and in the spirit of Christmas thought I'd share the Spotify love with my family... Oh how I regret this! My family is visiting Portugal for the moment, and the accounts that my family are creating are...
I've been a paying Spotify user for over 4 years and in the spirit of Christmas thought I'd share the Spotify love with my family... Oh how I regret this! My family is visiting Portugal for the ...
298 Views
0 replies
0 likes
Hallo,Ich habe mich neu angemeldet und wollte gerne das Angebot für 3 Monate a 99ct nutzen. Als ich Zahlungsinformationen angeben sollte, habe ich einen Gutscheincode a 30 Euro verwendet. Allerdings scheine ich jetzt den vollen Preis für 3 Monate bez...
Hallo, Ich habe mich neu angemeldet und wollte gerne das Angebot für 3 Monate a 99ct nutzen. Als ich Zahlungsinformationen angeben sollte, habe ich einen Gutscheincode a 30 Euro verwendet. Allerdi...
Community Legend
438 Views
1 replies
0 likes
Hello,yesterday I registered a new credit card number for my account and my card was already charged from spotify but I can't get access because when I try to enter spotify I keep receiving a message saying that I have to register new credit card inf...
Hello, yesterday I registered a new credit card number for my account and my card was already charged from spotify but I can't get access because when I try to enter spotify I keep receiving a messa...
181 Views
0 replies
0 likes
how can I change it?
how can I change it?
157 Views
0 replies
0 likes
Hello. My daugther just redeemed gift cards and got 6 months of subscription left on her account.I saw this family plan offer, and i wonder how this works when she got 6 months left?1. Do I still have to pay full price for both me and her when she go...
Hello. My daugther just redeemed gift cards and got 6 months of subscription left on her account. I saw this family plan offer, and i wonder how this works when she got 6 months left? 1. D...
257 Views
0 replies
0 likes
Kann ich dieses Angebot nicht über die app entgegennehmen also über den iTunes-Store zahlen?Denn wenn ich auf premium abonnieren drücke, steht bei mir der volle Preis von 12,99€ pro Monat Danke schon im Vorraus
Kann ich dieses Angebot nicht über die app entgegennehmen also über den iTunes-Store zahlen? Denn wenn ich auf premium abonnieren drücke, steht bei mir der volle Preis von 12,99€ pro Monat 😞 Danke...
Casual Listener
541 Views
3 replies
0 likes
Ich komme immer auf die PayPal Seite, aber wenn ich auf bezahlen klicke, werde ich immer wieder auf die Angebotsseite von Spotify geleitet auf der man die Bezahloption angeben muss. Habe es mit Lastschrift und Kreditkarte über PayPal probiert, aber b...
Ich komme immer auf die PayPal Seite, aber wenn ich auf bezahlen klicke, werde ich immer wieder auf die Angebotsseite von Spotify geleitet auf der man die Bezahloption angeben muss. Habe es mit Lasts...
733 Views
0 replies
1 likes
Buenos noches Tengo un problemsa licencia premium por mi operador de red ETB. No puedo acceder a mi cuenta de Spotlight con mi cuenta en premium. Pueden ayudarme con este problema ya que ETB no se hace responsable de eso?
Buenos noches Tengo un problemsa licencia premium por mi operador de red ETB. No puedo acceder a mi cuenta de Spotlight con mi cuenta en premium. Pueden ayudarme con este problema ya que ETB...
168 Views
0 replies
0 likes
HellOI pay with PayPal but i dont have premium for 3 mouth
HellO I pay with PayPal but i dont have premium for 3 mouth
255 Views
0 replies
0 likes
I received an email from Spotify about how the MasterCard used for my account is about to expire, which it is, but when I clicked the link "Update Details" it had problems loading in my browser. When it finally did load it had boxes for my card numbe...
I received an email from Spotify about how the MasterCard used for my account is about to expire, which it is, but when I clicked the link "Update Details" it had problems loading in my browser. When...
224 Views
0 replies
0 likes
I've been given 2 one month Spotify gift cards, if I upload both at the same time will this give me two months worth or only one month as I entered them on the same day. (Stupid question I know but I just want to be sure).
I've been given 2 one month Spotify gift cards, if I upload both at the same time will this give me two months worth or only one month as I entered them on the same day. (Stupid question I know but I...
Not applicable
329 Views
1 replies
0 likes
Hello,I am a bit confused while setting up spotify account. I had it set up on my tablet, and put a code in from a gift card but it hasn't upgraded me to premium. I also purchased the 3 month free subsrciption for $0.99 with paypal and still no upgra...
Hello, I am a bit confused while setting up spotify account. I had it set up on my tablet, and put a code in from a gift card but it hasn't upgraded me to premium. I also purchased the 3 month free ...
139 Views
0 replies
0 likes
Does 'offline mode' mean I can listen to music offline without the usage of data or WiFi?
Does 'offline mode' mean I can listen to music offline without the usage of data or WiFi?
Newbie
707 Views
3 replies
0 likes
I signed up and added 1 more person besides me on the account. where i see the next bill it tells me payment is 2/23/16 for $14.99 which makes it only 2months free. It should say 3/25/15. Am I notunderstanding something? how do I contact the customer...
I signed up and added 1 more person besides me on the account. where i see the next bill it tells me payment is 2/23/16 for $14.99 which makes it only 2months free. It should say 3/25/15. &nbs...
138 Views
0 replies
0 likes
