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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 279754 Views
  • 822 replies
  • 84 likes
  • Account
  • 279754 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133201 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133201 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75553 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75553 Views
  • 63 replies
  • 8 likes

made a new account but forgot the username

I made a new acc but forgot the username and also forgot the email address. Can I use my debit card number to locate the name of the acc

  • Newbie
  • I made a new acc but forgot the username and also forgot the email address. Can I use my debit card number to locate the name of the acc
  • MattSuda
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 141 Views
  • 1 replies
  • 0 likes

Why was I charged early?

My subsciption was supposed to end on Nov. 11, which was the deadline for cancelling to avoid being charged. Yet, I was just charged early (Nov 6th) for the renewal. Has this happened to anyone else?

  • Newbie
  • My subsciption was supposed to end on Nov. 11, which was the deadline for cancelling to avoid being charged. Yet, I was just charged early (Nov 6th) for the renewal. Has this happened to anyone else?
  • 82 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 82 Views
  • 0 replies
  • 0 likes

How to change account location

I signed up Spotify when I was in Australia. Now I've back to my home country, Malaysia and I unable to log in and change the location. Please help.

  • Newbie
  • I signed up Spotify when I was in Australia. Now I've back to my home country, Malaysia and I unable to log in and change the location. Please help.
  • 71 Views
  • 0 replies
  • 0 likes
  • Account
  • 71 Views
  • 0 replies
  • 0 likes

Unable to login anymore PREMIUM USER

Hi guys, im unable to login to spotify anymore (im from argentina) suddenly the iphone app broke the session ... any problem with my account ?? im never stop the service payment or erase the spotify account ... I try to login in desktop and the same ...

  • Newbie
  • Hi guys, im unable to login to spotify anymore (im from argentina) suddenly the iphone app broke the session ... any problem with my account ?? im never stop the service payment or erase the spotify ...
  • 124 Views
  • 0 replies
  • 1 likes
  • Account
    Login
    Premium
  • 124 Views
  • 0 replies
  • 1 likes

Error Code 410

My Account is forcing me to offline mode. Also says my username or password is incorrect which is not true. I tried resetting my password and still no luck. I need to make a playlist for a fundraiser and I need to get this fixed. Any help?

  • Newbie
  • My Account is forcing me to offline mode. Also says my username or password is incorrect which is not true. I tried resetting my password and still no luck. I need to make a playlist for a fundraiser...
  • 227 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 227 Views
  • 0 replies
  • 0 likes

Lost saved songs

Hi all -- I had to change my password today because the system kept saying I was logged in elsewhere. When I signed back in almost all my saved songs were gone, as were many of the playlists. I got the playlists back using the recover playlist featur...

  • Newbie
  • Hi all -- I had to change my password today because the system kept saying I was logged in elsewhere. When I signed back in almost all my saved songs were gone, as were many of the playlists. I got t...
  • 112 Views
  • 0 replies
  • 0 likes
  • Account
  • 112 Views
  • 0 replies
  • 0 likes

My Solution to Spotify's Horrible Queue Management

I think I found THE solution to Spotify's horrible queue management. It's an app called Q.us: Q.us - Listen to Spotify, Deezer, Rdio and your favorite free music sources all in ONE app! by budtobudhttps://appsto.re/us/TswD0.i The queue management it ...

  • Roadie
  • I think I found THE solution to Spotify's horrible queue management. 😄 It's an app called Q.us:   Q.us - Listen to Spotify, Deezer, Rdio and your favorite free music sources all in ONE app!...
  • 328 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Unlimited
  • 328 Views
  • 0 replies
  • 0 likes

Charged me more than once

Hello, I signed up for Spotify premium and it charged me 3 times for one month! Please remove those extra charges!!

  • Newbie
  • Hello,   I signed up for Spotify premium and it charged me 3 times for one month! Please remove those extra charges!!    
  • 99 Views
  • 0 replies
  • 0 likes
  • Account
  • 99 Views
  • 0 replies
  • 0 likes

Solved!! My USA Credit Card Saying its from the Wrong Country

My Card is USA card. Its from US Bank in fact and their branch is only in the USA. Why am I getting the error message sayings its from the wrong country?

  • Casual Listener
  • My Card is USA card. Its from US Bank  in fact and their branch is only in the USA. Why am I getting the error message sayings its from the wrong country? 
  • natalieroyal5
  • Newbie
  • 432 Views
  • 5 replies
  • 0 likes
  • Account
  • 432 Views
  • 5 replies
  • 0 likes

Buying a subscription for someone else

I'm trying to buy my little sister a subscription to Spotify but I don't actually want it myself. I'm in the US and no one seems to sell giftcards locally, is there another way?

  • Regular
  • I'm trying to buy my little sister a subscription to Spotify but I don't actually want it myself. I'm in the US and no one seems to sell giftcards locally, is there another way?
  • Ox1
  • Roadie
  • 2196 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 2196 Views
  • 7 replies
  • 0 likes

WHY DOESNT SPOTIFY HAVE A CUSTOMER SUPPORT PHONE LINE??????

Okay so. I started off using spotify premium with a student discount, being charged 4.99 a month. When I recently checked my account, it was charging me the normal 9.99. So I contacted their "help" e-mail, only to recieve automoated messages that wer...

  • Casual Listener
  • Okay so. I started off using spotify premium with a student discount, being charged 4.99 a month. When I recently checked my account, it was charging me the normal 9.99. So I contacted their "help" e...
  • aylastern
  • Newbie
  • 318 Views
  • 3 replies
  • 1 likes
  • Subscription
  • 318 Views
  • 3 replies
  • 1 likes

Solved!! Hacked Account

My account has been hacked. They changed the email address and disconnected my Facebook login. They're using my premium status for free. I've contacted support 3 times and I haven't recieved any replies. I've even responded back to the no-reply email...

  • Casual Listener
  • My account has been hacked. They changed the email address and disconnected my Facebook login. They're using my premium status for free. I've contacted support 3 times and I haven't recieved any...
  • speedy1239
  • Regular
  • 725 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Security
  • 725 Views
  • 10 replies
  • 0 likes

Canceled subscription but was still charged

Hi, My account was set to be charged november 5 for another month of spotify premium however I canceled my subscription 2 days before but I was still charged and I still have premium. Is there anyway to get refunded and my account canceled? I do not ...

  • Newbie
  • Hi, My account was set to be charged november 5 for another month of spotify premium however I canceled my subscription 2 days before but I was still charged and I still have premium. Is there a...
  • 88 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 88 Views
  • 0 replies
  • 0 likes

Switch with Rogers

Hi, I just change my plan with Rogers and now I'm having Spotify premium. How can I cancel the payments of Spotify on my credit card and still keep my music?

  • Newbie
  • Hi, I just change my plan with Rogers and now I'm having Spotify premium.   How can I cancel the payments of Spotify on my credit card and still keep my music?
  • 89 Views
  • 0 replies
  • 0 likes
  • Account
  • 89 Views
  • 0 replies
  • 0 likes

Facebook account incorrect

Hi I want to cancel my spotify premium but as my spotify is linked to my Facebook I'm having problems. On my app it's my Facebook account but when I go onto the spotify website and log in with Facebook it logs in with my partners favebook which I hav...

  • Newbie
  • Hi I want to cancel my spotify premium but as my spotify is linked to my Facebook I'm having problems. On my app it's my Facebook account but when I go onto the spotify website and log in with Facebo...
  • jean3601
  • Community Legend
  • 123 Views
  • 1 replies
  • 0 likes
  • Premium
  • 123 Views
  • 1 replies
  • 0 likes

Solved!! 50%off premium for your family, 12 payments available?

I'm looking to upgrade to premium for my account, my 2 daughters and my husband. Spotify has this "50% off premium for your family" which it's GREAT! but I want to pay it for 12 months. How can I pay for 12 months for me and 3 family members in one s...

  • Newbie
  • I'm looking to upgrade to premium for my account, my 2 daughters and my husband. Spotify has this "50% off premium for your family" which it's GREAT! but I want to pay it for 12 months. How can I pay...
  • jean3601
  • Community Legend
  • 643 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 643 Views
  • 1 replies
  • 0 likes

Account deleted without my permission

Hello, Since a couple of years now, I had a Spotify prenium account (my last payment is the 14th of October). But since one week, I realized that my account has been deleted without my permission. I didn't received any email or anything that could le...

  • Regular
  • Hello,   Since a couple of years now, I had a Spotify prenium account (my last payment is the 14th of October). But since one week, I realized that my account has been deleted without my permi...
  • jean3601
  • Community Legend
  • 350 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Security
  • 350 Views
  • 9 replies
  • 0 likes

Paid for Premium and cannot access spotify

First, I would like to speak with a live person about this issue. I paid for the premium Spotify and it stated I needed check with Sprint has it added. Unhappy!

  • Newbie
  • First, I would like to speak with a live person about this issue. I paid for the premium Spotify and it stated I needed check with Sprint has it added. Unhappy!
  • 92 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 92 Views
  • 0 replies
  • 0 likes

Cancel premium subscription

I have three Spotify accounts. I'm keeping this one. The first is set up for autopay from my bank account. I've been locked out of that account for three months now. The second account I've been locked out of also. This will not happen with this acco...

  • Regular
  • I have three Spotify accounts. I'm keeping this one. The first is set up for autopay from my bank account. I've been locked out of that account for three months now. The second account I've been lock...
  • 110 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 110 Views
  • 0 replies
  • 0 likes

Can't access spotify because country does not match?

Can't access spotify because country does not match? I have been using this app for a while now and just today it's not letting me access it because the country does not macth my IP address? Then I go to settings to try to change the country but it w...

  • Newbie
  • Can't access spotify because country does not match?  I have been using this app for a while now and just today it's not letting me access it because the country does not macth my IP address? T...
  • Reflux_
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 141 Views
  • 1 replies
  • 0 likes