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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554509 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131250 Views
74 replies
12 likes
Hi, I set up my Spotify account in the UK and just moved back to Australia so changed my country settings. This worked fine, except now my playlist is gone! I'm a bit sad about it as it was a whole collection of travel memories which I could never be...
Hi, I set up my Spotify account in the UK and just moved back to Australia so changed my country settings. This worked fine, except now my playlist is gone! I'm a bit sad about it as it was a whole c...
Newbie
2225 Views
2 replies
0 likes
I have a two years subscription in Canada to use Spoitfy from my service provider, Rogers. I have signed up for it and it appears to be active on their account. However, my paid subscription from the company has not reflected in my account. Spotify h...
I have a two years subscription in Canada to use Spoitfy from my service provider, Rogers. I have signed up for it and it appears to be active on their account. However, my paid subscription from the...
227 Views
0 replies
0 likes
bonjour je veux m'abonner mais ils me dises a chaque fois que mon java script et desactiver pour valider la commande faut qu'il soit activé mais il est bien activer je comprend pas comment faire je suis perdue .merci de votre aide
bonjour je veux m'abonner mais ils me dises a chaque fois que mon java script et desactiver pour valider la commande faut qu'il soit activé mais il est bien activer je comprend pas commen...
Newbie
513 Views
1 replies
2 likes
Why am I being billed $12.99+ monthly when it should be $9.99?
Why am I being billed $12.99+ monthly when it should be $9.99?
Roadie
196 Views
1 replies
0 likes
I accidentally downloaded the mobile 7 day free trial but i do not want the free trial right now. Is there any way to cancel this free trial and get it later on?
I accidentally downloaded the mobile 7 day free trial but i do not want the free trial right now. Is there any way to cancel this free trial and get it later on?
Roadie
190 Views
1 replies
0 likes
ID of the acc is 11102008970Can you port the playlist that is 'takip etmeyin amq' to this account? Or allow me log into my old account. Spotify wont let me because my fb profile got banned
ID of the acc is 11102008970 Can you port the playlist that is 'takip etmeyin amq' to this account? Or allow me log into my old account. Spotify wont let me because my fb profile got banned
219 Views
0 replies
0 likes
I need to cancel. Unable to find options under subscriptions. Help please
I need to cancel. Unable to find options under subscriptions. Help please
124 Views
0 replies
0 likes
Hi, im trying to delete my account under the name "it's_zen". I used that account with a school email and accidentally subscribed to premium through it. I've cancelled my subscription but I also want to delete the account. Apart from that I want to s...
Hi, im trying to delete my account under the name "it's_zen". I used that account with a school email and accidentally subscribed to premium through it. I've cancelled my subscription but I also want...
244 Views
0 replies
0 likes
I bought an AMEX serve card to pay for my Spotify premium subscription because I didn't want to use my bank issued ATM card. However, when I submitted the card information to your site I was told that I could not use it because Spotify is not yet ava...
I bought an AMEX serve card to pay for my Spotify premium subscription because I didn't want to use my bank issued ATM card. However, when I submitted the card information to your site I was told tha...
Community Legend
723 Views
1 replies
0 likes
Ok, so I know that after 14 days outside the US I won't be able to use spotify anymore. I'm staying in south America for 5 months, so I want to know if: 1. Can I get a 30 day free trial for the premium account whilst on South America and with a South...
Ok, so I know that after 14 days outside the US I won't be able to use spotify anymore. I'm staying in south America for 5 months, so I want to know if: 1. Can I get a 30 day free trial for the pre...
Newbie
2292 Views
3 replies
0 likes
Hello, I noticed that there was a person with a similar issue a while back but I didn't want to necro-bump that thread so here goes my problem.We just upgraded to family spotify and we want to unlink my facebook from the main account completely. We h...
Hello, I noticed that there was a person with a similar issue a while back but I didn't want to necro-bump that thread so here goes my problem. We just upgraded to family spotify and we want to un...
Casual Listener
340 Views
2 replies
0 likes
Hi! I tried to log in to spotify the other day and it wouldnt accept my password(Im sure it was the right one). I changed password and was able to log in but now all my playlists are gone. Instead I have a couple of playlists I have never seen before...
Hi! I tried to log in to spotify the other day and it wouldnt accept my password(Im sure it was the right one). I changed password and was able to log in but now all my playlists are gone. I...
161 Views
0 replies
0 likes
Hi there,I have tried to contact support without success and this is getting pretty **bleep** annoying. I paid for Premium months ago and it worked fine for a while but just recently it started saying that I'm using Spotify Free even though I have lo...
Hi there, I have tried to contact support without success and this is getting pretty **bleep** annoying. I paid for Premium months ago and it worked fine for a while but just recently it started say...
Newbie
393 Views
2 replies
0 likes
I played for premium and its still showing up as free. I even logged out and back in as well as uninstalling the app. Still says free. I want my money back.
I played for premium and its still showing up as free. I even logged out and back in as well as uninstalling the app. Still says free. I want my money back.
Roadie
161 Views
1 replies
0 likes
hello, i can't register my payment after 11 months of using my premium account. i have tried with 3 different credit cards, and i would like to know if it is a problem with spotify or one of my own. thank you
hello, i can't register my payment after 11 months of using my premium account. i have tried with 3 different credit cards, and i would like to know if it is a problem with spotify or one of my own. ...
Roadie
182 Views
1 replies
0 likes
For the last about 8 months, I had been getting charged the student discount of $4.99/ month like I signed up for. I am still an active student, and this morning I got charged $9.99. I haven't changed anything in my account for you guys to charge me ...
For the last about 8 months, I had been getting charged the student discount of $4.99/ month like I signed up for. I am still an active student, and this morning I got charged $9.99. I haven't change...
187 Views
0 replies
0 likes
Hi,I'm a premium user and generally love spotify but i need help with my account and somehow every method of contacting support yields no answer, not even automatic reply using contact form. I've tried both logged in and anonymous form, different top...
Hi, I'm a premium user and generally love spotify but i need help with my account and somehow every method of contacting support yields no answer, not even automatic reply using contact form. I've t...
737 Views
0 replies
0 likes
Hi, I have my spotify premium account connected to my facebook account. So I can't login with regular credentials from another device that doesn't support facebook login. For that reason there is the nice "Set device password" button in the account m...
Hi, I have my spotify premium account connected to my facebook account. So I can't login with regular credentials from another device that doesn't support facebook login. For that reason the...
212 Views
0 replies
0 likes
Hello, Long ago I created an account with Facebook. Months later, I created another account without Facebook due to miscellaneous issues. I have linked the current account to Facebook again, but now there is an orphaned account around, which somehow ...
Hello, Long ago I created an account with Facebook. Months later, I created another account without Facebook due to miscellaneous issues. I have linked the current account to Facebook again,...
309 Views
0 replies
0 likes
I deployed to Germany and I was using Spotify without any problems till a few weeks ago I got logged out and nlw I can't log in using my Facebook. It tells me "it appears you're trying to login from a diferent country". But I was using it here in Ger...
I deployed to Germany and I was using Spotify without any problems till a few weeks ago I got logged out and nlw I can't log in using my Facebook. It tells me "it appears you're trying to login from ...
170 Views
0 replies
0 likes
