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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9774 Views
  • 3 replies
  • 9 likes
  • Security
  • 9774 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491320 Views
  • 981 replies
  • 111 likes
  • Account
  • 491320 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213212 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213212 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122297 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122297 Views
  • 72 replies
  • 12 likes

My first 30-day three trial ended too early?

I started the 30-day free trial roughly around a week and a half ago and now I got a message telling me to "subscribe for premium for $9.99/month". I'm not sure what's up?Thanks.

  • Newbie
  • I started the 30-day free trial roughly around a week and a half ago and now I got a message telling me to "subscribe for premium for $9.99/month". I'm not sure what's up? Thanks.
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

View playlists from abroad

I just found out that I can't log in from abroad because I logged in once before, which was over 14 days ago. I'm currently in South Korea, where Spotify isn't even available. Is there a way to at least view my playlists, even if the license agreemen...

  • Newbie
  • I just found out that I can't log in from abroad because I logged in once before, which was over 14 days ago. I'm currently in South Korea, where Spotify isn't even available.   Is there a way...
  • 249 Views
  • 0 replies
  • 0 likes
  • Free
    Other
  • 249 Views
  • 0 replies
  • 0 likes

incapaz de iniciar sesión

Ayuda:Actualice recientemente a Android 5.0.2 y Spotify solo me permitió iniciar sesión un día ahora cada que trato de iniciar sesión aparece el mensaje incapaz de iniciar sesión trate de iniciar sesión con correo o con Facebook sin éxito

  • Newbie
  • Ayuda: Actualice recientemente a Android 5.0.2 y Spotify solo me permitió iniciar sesión un día ahora cada que trato de iniciar sesión aparece el mensaje incapaz de iniciar sesión trate de iniciar s...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

paid for premium but showing free on my account.

I've paid for Spotify for 4 months now. This month is the first month I've paid full price(I was on the trial). I've not had any issues up until now. This is the only account I have so its not like I'm logged into an incorrect one. I sarted out with ...

  • Newbie
  • I've paid for Spotify for 4 months now. This month is the first month I've paid full price(I was on the trial). I've not had any issues up until now. This is the only account I have so its not like I...
  • Nico
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • Premium
  • 320 Views
  • 1 replies
  • 0 likes

Error logging

My account spotify , created with my Facebook account. I live in Bolivia and my cousin from America signed me to the promotion of 3months for $ 0.99 ,and everything worked well , use spotify premium of 2 quiet months , everything was well,until days ...

  • Casual Listener
  • My account spotify , created with my Facebook account. I live in Bolivia and my cousin from America signed me to the promotion of 3months for $ 0.99 ,and everything worked well , use spotify pre...
  • Fernando_Arnez
  • Casual Listener
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 333 Views
  • 1 replies
  • 0 likes

Trying to Connect Spotify and Shazam

When I follow the instructions for connecting Spotify and Shazam, I keep having the same issue. I open Shazam on my iPhone, go to My Settings, and click Connect to Spotify. A new Safari tab opens for me to Log In to Spotify. I Log In using Facebook, ...

  • Casual Listener
  • When I follow the instructions for connecting Spotify and Shazam, I keep having the same issue.  I open Shazam on my iPhone, go to My Settings, and click Connect to Spotify.  A new Safari t...
  • iliveinyourhead
  • Casual Listener
  • 1212 Views
  • 11 replies
  • 0 likes
  • Login
    Premium
  • 1212 Views
  • 11 replies
  • 0 likes

Please help me somebody :(

I receive Spotify through my Vodafone contract. I enjoyed 24 months of Spotify premium last time and made my own lovely playlists! I have now upgraded and renewed my contract with Vodafone, receiving Spotify again.I logged in on my new device and all...

  • Casual Listener
  • I receive Spotify through my Vodafone contract. I enjoyed 24 months of Spotify premium last time and made my own lovely playlists! I have now upgraded and renewed my contract with Vodafone, receiving...
  • kbrooksc
  • Community Legend
  • 451 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 451 Views
  • 3 replies
  • 0 likes

Account Email and Subscription

Hi, My subscription for Premium renewed today after 3 months of the 99 cents dealand the 10$ charge already got paid through my credit card. Is there anyway I can get a refund? My email for FB is deactivated and I changed the email on FB but itwouldn...

  • Newbie
  • Hi,   My subscription for Premium renewed today after 3 months of the 99 cents deal and the 10$ charge already got paid through my credit card. Is there anyway I can  get a refund? My e...
  • driveflanger
  • Community Legend
  • 364 Views
  • 2 replies
  • 0 likes
  • Account
  • 364 Views
  • 2 replies
  • 0 likes

cant login, user name already exists

Hi,When i want to login, the message appears:`User name or mail address already exists.`I know, because i have done the registration already by yesterday.I just want to login once again to use spotify free also today or next time.Is there anybody who...

  • Newbie
  • Hi, When i want to login, the message appears: `User name or mail address already exists.` I know, because i have done the registration already by yesterday. I just want to login once again to us...
  • Rickbaird70
  • Newbie
  • 1419 Views
  • 2 replies
  • 0 likes
  • Login
  • 1419 Views
  • 2 replies
  • 0 likes

can't change country

Hi, i'm from Germany but in my Spotify profile the country is set to US and i can't change it. Need advice and help, thanks.

  • Casual Listener
  • Hi,   i'm from Germany but in my Spotify profile the country is set to US and i can't change it.   Need advice and help, thanks.
  • KatesHere
  • Community Legend
  • 944 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
  • 944 Views
  • 9 replies
  • 0 likes

ABROAD

Hi guys, I've got spotify premium for a few months now. But recently I moved to an other country. It says that I've reached the 14 days abroad so I can't login anymore. But I've got premium, and one of the extra's about that is to have music anywhere...

  • Casual Listener
  • Hi guys,    I've got spotify premium for a few months now. But recently I moved to an other country.  It says that I've reached the 14 days abroad so I can't login anymore.  B...
  • KatesHere
  • Community Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
  • 347 Views
  • 1 replies
  • 0 likes

Premium, NUS Student discount and paypal

Hi, I can't sign up for the student discount because I dont have a suitable bank card, I used to use payapl to pay for premium is there any reason i cant sign up for the student discount with paypal?

  • Newbie
  • Hi, I can't sign up for the student discount because I dont have a suitable bank card, I used to use payapl to pay for premium is there any reason i cant sign up for the student discount with paypal?
  • 226 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 226 Views
  • 0 replies
  • 0 likes

Solved!! Student Account

If I have Spotify Premium already but I want to switch to the student discount, will there be any problems? When I go to the page with the student discount, it wants me to reenter my credit card information. Am I going to end up paying for two Premiu...

  • Casual Listener
  • If I have Spotify Premium already but I want to switch to the student discount, will there be any problems? When I go to the page with the student discount, it wants me to reenter my credit card info...
  • Nico
  • Community Legend
  • 560 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 560 Views
  • 3 replies
  • 0 likes

two accounts under 1 email - help

I have a premium account but when i updated the app and had to sign back in my playlists were gone and im listed as free.

  • Newbie
  • I have a premium account but when i updated the app and had to sign back in my playlists were gone and im listed as free.
  • 170 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 170 Views
  • 0 replies
  • 0 likes

I need my account to be deactivated.

I am not pleased with Spotify AT ALL. I went for a free trial & they still charged me. Im while I'm trying to cancel the premium Spotify it's telling me that I didn't have premium Spotify. I'm not understanding this, but I honestly don't think it's w...

  • Casual Listener
  • I am not pleased with Spotify AT ALL. I went for a free trial & they still charged me. Im while I'm trying to cancel the premium Spotify it's telling me that I didn't have premium Spotify. I'm no...
  • T911
  • Casual Listener
  • 359 Views
  • 1 replies
  • 0 likes
  • Account
  • 359 Views
  • 1 replies
  • 0 likes

Solved!! help i got hack!!!!!

helllo!!! i just want to change my password account and i cant... later i see my playlist some brazilian music..... and i was like wtf!!!! please someone help me!!!! i need to contact some admin to help me to get back my account i dont want to close ...

  • Regular
  • helllo!!! i just want to change my password account  and i cant... later i see my playlist some brazilian music..... and i was like wtf!!!! please someone help me!!!! i need to contact some admi...
  • GOZY88
  • Regular
  • 1948 Views
  • 8 replies
  • 0 likes
  • Help
    music
    Spotify
  • 1948 Views
  • 8 replies
  • 0 likes

error: We're sorry, that email is taken.

Hi,I had an old account that I forgot about and since then created playlists in a new account. Now I want to move change my new account to my old email. I've changed the email from my old account to another one but when I try to change the new accoun...

  • Newbie
  • Hi, I had an old account that I forgot about and since then created playlists in a new account. Now I want to move change my new account to my old email.    I've changed the email f...
  • user-removed
  • Not applicable
  • 1556 Views
  • 3 replies
  • 1 likes
  • Account
    Login
  • 1556 Views
  • 3 replies
  • 1 likes

Veranderen van facebook account

Hoi, Ik heb een vraag over het wisselen van accounts.Ik heb een spotify aangemaakt op mijn prive facebook, maar nu is er een bedrijsfacebook aangemaakt voor het bedrijf en wil ik mijn spotif graag daaraan koppelen.Is dit nog mogelijk? Anders gaan mij...

  • Newbie
  • Hoi,   Ik heb een vraag over het wisselen van accounts. Ik heb een spotify aangemaakt op mijn prive facebook, maar nu is er een bedrijsfacebook aangemaakt voor het bedrijf en wil ik mijn...
  • 331 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 331 Views
  • 0 replies
  • 0 likes

Haven't logged in in a while; starred playlist gone

I haven't logged in to spotify in a while. I tried logging in back in August and had issues. I sent an e-mail to customer support, but never received a response. On a whim, I decided to try to log back in today. It worked, but all my starred music is...

  • Newbie
  • I haven't logged in to spotify in a while. I tried logging in back in August and had issues. I sent an e-mail to customer support, but never received a response.   On a whim, I decided to try ...
  • 382 Views
  • 0 replies
  • 0 likes
  • Account
  • 382 Views
  • 0 replies
  • 0 likes