Spotify Premium

Hello, I have been flicking between Apple Music and Spotify and decided to go with Spotify. I have already used the 7 day free trial for Spotify a few weeks a go and today when I decided to purchase Spotify Premium I noticed on my iPad that I was alr...

• Billy77781
• Casual Listener
• Hello, I have been flicking between Apple Music and Spotify and decided to go with Spotify. I have already used the 7 day free trial for Spotify a few weeks a go and today when I decided to purchase ...
• 2015-10-15 10:39:03 AM
• 2015-10-16 2:30:29 PM
• MichaelW
• Community Legend
• 303 Views
• 1 replies
• 0 likes
• Account
  Free
  Premium
  Subscription

need help please!!!!

hi everybody, I need to change my email that is wrong but i dont remember my password I always log on with facebook please help what can I do

• danielasa7816
• Newbie
• hi everybody, I need to change my email that is wrong but i dont remember my password I always log on with facebook please help what can I do 
• 2015-10-15 5:43:51 AM
• 2015-10-16 2:16:37 PM
• MichaelW
• Community Legend
• 242 Views
• 1 replies
• 0 likes
• Account

I CAN'T UPGRADE

I keep trying to upgrade to Spotify Premium but it won't let me. I select the Paypal option and enter my details as usual, then Paypal says it will return me to spotify to complete my purchase but I just get taken back to where I started as if I neve...

• xRosieButlerx
• Newbie
• I keep trying to upgrade to Spotify Premium but it won't let me. I select the Paypal option and enter my details as usual, then Paypal says it will return me to spotify to complete my purchase but&nb...
• 2015-10-16 1:16:58 PM
• 2015-10-16 1:44:03 PM
• Nico
• Community Legend
• 277 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Re-upgrading to premium, form keeps resetting to blank...

Hello, i have a problem.step by step 1: Card got stolen -> card cancled -> spotify cant withdraw -> premium cancled.2: Got new card -> Want to get premium back 3: Cant remember password -> log in with facebook -> works -> it knows my name and all...4...

• Henrikkkkk
• Newbie
• Hello, i have a problem. step by step 🙂 1: Card got stolen -> card cancled -> spotify cant withdraw -> premium cancled. 2: Got new card -> Want to get premium back 🙂 3: Cant remembe...
• 2015-10-16 1:34:51 PM
• 2015-10-16 1:42:59 PM
• Nico
• Community Legend
• 247 Views
• 1 replies
• 0 likes
• Account
  Premium

Canjear código con Premium en promoción?

Hola, Hace unos días me suscribí a Spotify Premium con el período de prueba de 2 meses con Playstation Network. Como me ha gustado he comprado un código de 6 meses para alargar la suscripción ya que lo prefiero así a tener un cobro mensual pero al ca...

• jmontllor
• Newbie
•   Hola,   Hace unos días me suscribí a Spotify Premium con el período de prueba de 2 meses con Playstation Network. Como me ha gustado he comprado un código de 6 meses para alargar la su...
• 2015-10-16 12:48:08 PM
• 508 Views
• 0 replies
• 0 likes
• Account
  Premium
  Subscription

Charged twice a month for 14 months

Hello I've been charged twice a month for 14 months. It's been taken on different days of the month so I haven't noticed it before now and I've only got receipts from half of the orders. I've read on the forum that forum-support can't do anything abo...

• hampusberndtson
• Newbie
• Hello   I've been charged twice a month for 14 months. It's been taken on different days of the month so I haven't noticed it before now and I've only got receipts from half of the o...
• 2015-10-16 11:54:32 AM
• 132 Views
• 0 replies
• 0 likes
• Account
  Premium
  Subscription

Account got hacked and no help

I wrote yasterday o this forum that my account is hacked and i still got no help regarding this matter. Some guy by the name rasexlo@gmail.com is using my Spotify Premium and changed all of my contact informations on my account. he changed my email s...

• Sadpanda22
• Casual Listener
• I wrote yasterday o this forum that my account is hacked and i still got no help regarding this matter. Some guy by the name rasexlo@gmail.com is using my Spotify Premium and changed all of my contac...
• 2015-10-16 10:14:02 AM
• 2015-10-16 11:48:37 AM
• Sadpanda22
• Casual Listener
• 205 Views
• 2 replies
• 0 likes
• Account
  Premium
  Subscription

Cancel Account - Incorrect Password?

Cancelling my premium account...but when it prompts me to enter my password to confirm this, it comes up as "Incorrect Password" and I can't proceed. I'm positive about my password, even navigated to the account screen to change it, and try to the up...

• ddtencer
• Newbie
• Cancelling my premium account...but when it prompts me to enter my password to confirm this, it comes up as "Incorrect Password" and I can't proceed.   I'm positive about my password, even nav...
• 2015-10-15 10:39:30 PM
• 2015-10-16 11:14:51 AM
• user-removed
• Not applicable
• 878 Views
• 2 replies
• 0 likes
• Premium
  Subscription

Account got hack

Hey my friends, today happened something weird. I have heard music with my mobile phone and suddenly a message has appeared that the User ARTOURPC is using spotify. I could decide if I want listen to music with my phone or if i want to change the gad...

• seak87
• Newbie
• Hey my friends,   today happened something weird. I have heard music with my mobile phone and suddenly a message has appeared that the User ARTOURPC is using spotify. I could decide if I ...
• 2015-08-03 9:20:04 PM
• 2015-10-16 8:12:48 AM
• mp78444
• Newbie
• 620 Views
• 2 replies
• 0 likes
• Security

Spotify thinks I am abroad, but I am not.

Spotify kept on telling me that I am in abroad but I am not, I used spotify here in my hometown(Philippines) on my computer, now that I have it on my mobile phone(iphone) I can't seem to use it because it said that I am abroad. Btw I am just using a ...

• sharkanddagger
• Casual Listener
• Spotify kept on telling me that I am in abroad but I am not, I used spotify here in my hometown(Philippines) on my computer, now that I have it on my mobile phone(iphone) I can't seem to use it becau...
• 2015-10-08 10:41:35 PM
• 2015-10-16 7:55:13 AM
• KatesHere
• Community Legend
• 407 Views
• 7 replies
• 0 likes
• Free

Music Player

I have not been able to log in to the music player. It says I need an internet connection when I have internet connection. When will you fix your stupid problem? This is what the message says

• cooldude71
• Regular
• I have not been able to log in to the music player. It says I need an internet connection when I have internet connection. When will you fix your stupid problem? This is what the message says
• 2015-10-08 5:16:01 PM
• 2015-10-16 7:51:23 AM
• KatesHere
• Community Legend
• 229 Views
• 3 replies
• 0 likes
• Login

how to recover hidden artist

I recently just downloaded an album and accidentley hit the "hide" button. How do i recover it so it will show back up on my artist list. Please help me

• sharah7779
• Newbie
• I recently just downloaded an album and accidentley hit the "hide" button. How do i recover it so it will show back up on my artist list. Please help me
• 2015-10-16 7:05:50 AM
• 267 Views
• 0 replies
• 1 likes
• Other

Can I switch from premium to family?

I just used a gift card and thought it could give me the possibility to use that giftcard to pay for Spotify Family, instead it gave me the 3 months of spotify premium straight ahead, can I switch those 3 months for 2 months of family?

• carranza509
• Newbie
• I just used a gift card and thought it could give me the possibility to use that giftcard to pay for Spotify Family, instead it gave me the 3 months of spotify premium straight ahead, can I switch th...
• 2015-10-16 4:19:02 AM
• 179 Views
• 0 replies
• 1 likes
• Account
  Premium
  Subscription

Ayuda por el pago

Estoy en Argentina y me cobran en dólares el servicio cuando decis que era en pesos, como puedo solucionar esto??

• Nagaba123
• Newbie
• Estoy en Argentina y me cobran en dólares el servicio cuando decis que era en pesos, como puedo solucionar esto??
• 2015-10-16 3:37:19 AM
• 236 Views
• 0 replies
• 0 likes
• Premium

Account no longer exists, why?

I'm needing help, apparently my Spotify account doesn't exist anymore. I try signing in with my Facebook it is says it is no longer exist I have no idea what to do. If anybody knows how to help me please email me At snipped

• Nkinnett
• Newbie
• I'm needing help, apparently my Spotify account doesn't exist anymore. I try signing in with my Facebook it is says it is no longer exist I have no idea what to do. If anybody knows how to help me pl...
• 2015-10-15 9:23:56 PM
• 2015-10-16 1:07:51 AM
• kbrooksc
• Community Legend
• 603 Views
• 1 replies
• 0 likes
• Account

Does anyone know how to stop spotify crashing on my android?

• euancar
• Newbie
• 2015-10-15 12:16:25 AM
• 2015-10-15 12:29:45 AM
• Shabnam90
• Newbie
• 271 Views
• 1 replies
• 0 likes

Paid for premium but .....

Hi there, I have a receipt etc that subscription to premium is paid, but I've tried closing app, starting again etc etc, but still not showing up, especially when trying to get into Sonos. Help please,,so frustrating!

• Jbgom0507
• Newbie
• Hi there, I have a receipt etc that subscription to premium is paid, but I've tried closing app, starting again etc etc, but still not showing up, especially when trying to get into Sonos. Help pleas...
• 2015-10-15 12:33:22 PM
• 2015-10-15 11:59:01 PM
• KatesHere
• Community Legend
• 187 Views
• 1 replies
• 0 likes
• Account
  Free
  Premium
  Subscription