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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80598 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654558 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735119 Views
18 replies
29 likes
This has been a really bad day with me and spotify. It all started when I went out and bought a 30$ pre-pay card. I then entered this into my s6 and it worked for about an hour until i logged in and out and then stopped working. I then proceded to as...
This has been a really bad day with me and spotify. It all started when I went out and bought a 30$ pre-pay card. I then entered this into my s6 and it worked for about an hour until i logg...
Not applicable
464 Views
5 replies
0 likes
I have had a Spotify account for many years, with periods of paid-for subscriptions on & off.I hadn't used it for a while & decided I would log in & re-subscribe for the Premium service.When I entered my user name & tried what I thought was my passwo...
I have had a Spotify account for many years, with periods of paid-for subscriptions on & off. I hadn't used it for a while & decided I would log in & re-subscribe for the Premium service...
211 Views
0 replies
0 likes
I am being charged already when im still on free trial and i cant cancel. What to do??
I am being charged already when im still on free trial and i cant cancel. What to do??
Newbie
272 Views
1 replies
0 likes
My student discount ran out because it has been year and this month I have been charged with the full price. I wanted the discount back because I am still a student in college, so I submitted a ticket and support answered back that I should cancel th...
My student discount ran out because it has been year and this month I have been charged with the full price. I wanted the discount back because I am still a student in college, so I submitted a...
Community Legend
1613 Views
1 replies
0 likes
No puedo desvincular mi cuenta de faceboock ya probe elimiando spotify de la lista de aplicacines
No puedo desvincular mi cuenta de faceboock ya probe elimiando spotify de la lista de aplicacines
211 Views
0 replies
0 likes
Also, please advise the monthly billing date. Thank you,Flip Berryphfb49phfb60@gmail.com
Also, please advise the monthly billing date. Thank you, Flip Berry phfb49 phfb60@gmail.com
Community Legend
210 Views
1 replies
0 likes
I have an account here that I have been trying to get canceled. When I go onto my subscription page it doesn't offer me the option to cancel anything. My next payment due date is 7/22/15 and I would like this to be resolved before that date.
I have an account here that I have been trying to get canceled. When I go onto my subscription page it doesn't offer me the option to cancel anything. My next payment due date is 7/22/15 and I would ...
Community Legend
246 Views
1 replies
0 likes
Hello!I have several issues with my Spotify Premium account. I can log in to my account from any client (online player, Win or Android). All devices what I use has the latest version of the client available. I can play music from all devices, and the...
Hello! I have several issues with my Spotify Premium account. I can log in to my account from any client (online player, Win or Android). All devices what I use has the latest version of the cli...
Casual Listener
411 Views
3 replies
0 likes
Is it possible to switch from spotify signup to Facebook signup? If so, I need instructions. Can't seem to figure out how. Appreciate the advice from step 1 to finish.
Is it possible to switch from spotify signup to Facebook signup? If so, I need instructions. Can't seem to figure out how. Appreciate the advice from step 1 to finish.
Roadie
745 Views
6 replies
0 likes
Hi, I have two kids. For the first one I got the offer Spotify Premium for 99 cts with his own account. And for my second kids, we creat an new account for him, I wanted to do the same and Spotify charge me for 9.99. Why ? May be because I paid with ...
Hi, I have two kids. For the first one I got the offer Spotify Premium for 99 cts with his own account. And for my second kids, we creat an new account for him, I wanted to do the same and Spotify ch...
Community Legend
258 Views
2 replies
0 likes
It looks like someone has changed the password and email for my account. I try to reset the password by user name and I never receive the email, if I try to reset by email address the form says that the email address does not exist. I am certain it i...
It looks like someone has changed the password and email for my account. I try to reset the password by user name and I never receive the email, if I try to reset by email address the form says that ...
Community Legend
501 Views
6 replies
0 likes
If I buy spotfiy premium does it will cost my phone bill
If I buy spotfiy premium does it will cost my phone bill
Community Legend
427 Views
1 replies
0 likes
Does anyone have problem passing the robot test? Each time i finished and passed it (can see the green cross) then i was asked to retake the test again. Thank you first.
Does anyone have problem passing the robot test? Each time i finished and passed it (can see the green cross) then i was asked to retake the test again. Thank you first.
Regular
59207 Views
8 replies
0 likes
My subscription ran out two days ago. Whenever i go into subscription page, it prompts me with a 60 day free trial. Problem is none of my cards work and it's probably because i've had free trial before. It's okay but it doesn't even let me normally p...
My subscription ran out two days ago. Whenever i go into subscription page, it prompts me with a 60 day free trial. Problem is none of my cards work and it's probably because i've had free trial befo...
Community Legend
389 Views
1 replies
0 likes
I'm trying to get my account to be recognized as a student, becuase I am one, in order to get the discount. It is telling me that I am ineligable to recieve this discount. It never asks to me varify it or anything, it just immediately says Im not eli...
I'm trying to get my account to be recognized as a student, becuase I am one, in order to get the discount. It is telling me that I am ineligable to recieve this discount. It never asks to me varify ...
Newbie
337 Views
3 replies
0 likes
I'm an ex-pat who lives in Taiwan. Created my spotify account here and subscribed to Premium. I have my language set to English as I am not proficient in Traditional Chinese. Everything was fine until today. Although my language is set to English, my...
I'm an ex-pat who lives in Taiwan. Created my spotify account here and subscribed to Premium. I have my language set to English as I am not proficient in Traditional Chinese. Everything was ...
Casual Listener
668 Views
4 replies
0 likes
Specs:I'm using Spotify on Windows 7 x64 (Professional)My Windows interface language is Chinese Traditional. Problem:Although I have set my Language to English (English),The Discover(Browse) page seems to ignore my settings, as you can see in my atta...
Specs: I'm using Spotify on Windows 7 x64 (Professional) My Windows interface language is Chinese Traditional. Problem: Although I have set my Language to English (English), The Discover...
Casual Listener
280 Views
2 replies
0 likes
I created a new account of Spotify and paid the 3 premium months for 0,99 euros and Premium it's not activated in the account. I have the payment in my bank extract so I have proves that I payed. I was searching a telephone number contact and there's...
I created a new account of Spotify and paid the 3 premium months for 0,99 euros and Premium it's not activated in the account. I have the payment in my bank extract so I have proves that I pa...
Community Legend
190 Views
1 replies
0 likes
I tried to subscribe to the 3 month offer and i have been charged 4 times, when it said the credit card was not valid and there were not going to be charged. I just checked and I realised the charges have been done and I have no spotify premium at al...
I tried to subscribe to the 3 month offer and i have been charged 4 times, when it said the credit card was not valid and there were not going to be charged. I just checked and I realised the charges...
Newbie
410 Views
3 replies
1 likes
Hello, I pay my subscription with a prepaid credit card and at the last payement, i forgot to load it. After the reception of the first warning, i loaded it, but the second attempt failed too, though my credit card is actually loaded at 9,99 €. Why d...
Hello, I pay my subscription with a prepaid credit card and at the last payement, i forgot to load it. After the reception of the first warning, i loaded it, but the second attempt failed to...
Spotify
239 Views
1 replies
0 likes
