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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I just Signed up for the 3 month free trial for 99 cents. Why is it saying its gonna charge me $9.99 tommorow nvm it has been fixed
Hello, my name is Diego. I have a premium account 3 months, with my facebook account. At this time I had trouble with facebook sign indicates invalid username and password. After several attempts I could enter Spotify. But without my premium account....
I have been charged in April and May £9.99 for the Premium service but my subscription is the free version. How do I get a refund on this or do I need to go through my credit card company?Thanks
Hi, I cancelled my premium subscriptionlast month, but I have been charged for this month on 5th May. Can you cancel my subscription and refund my money please?
I tried changing my country to my new place, but I cant see the country box anywhere. Please help!!!
I have posted in this forum a few weeks ago, and no one managed to reply or assist in this common problem many users are encountering. I would like to change my country to the United Kingdom in my profile/account. However, that option is greyed out. ...
My problem is exactly what the subject says. I live and work in Canada but my employer's head-office is in the US and all of our web traffic is routed there. A lookup on http://www.whereisip.net shows me in the US. I signed up for Spotify at work so ...
HelloI'd like to know, if i could change my country because my songs that I searched for aren't available in that country. Living in germany but still having a account that was created in Sweden back then, I'd like to know if I could change to German...
HelloI moved from Italy to Mexico and now i live here, How can i change the country in my profile? I looked in the faq sectoin but the page has a problems since days like below..... How can i solve theproblem?I read about credit card infos, but at th...
My Facebook account is from Ireland and I log in to Spotify using it.In work, our network proxies through Northern Ireland (seen as the UK). I use the desktop version of Spotify and after 14 days, it tells me that I can't listen to my music anymore.I...
Hi,Reset the passwd and not able to login into the player. However able to login into the account for example via the spotify's web site.Please help!Best wishes,Sportyslice
I just accidentily removed all my 3000+ songs from my favorites. Ctrl+z doesn't do anything. Is there any way to restore my favorites?
I signed up for a free Spotify account about 3-4 weeks ago. I don't remember being asked to set a country, and everything just worked so I didn't think anything of it. Then, after 14 days, suddenly I couldn't get online with Spotify any more. I did f...
HI there, Since last wednesday I am not able to login to my Spotify account "midego".I think it has been hacked because a couple of friends see me play weird music.I cannot login with my username & password.I tried the forgot password option but I do...
I used the contact form yesterday to address this issue and got a canned form letter back saying I should post on the community forum. My credit card was charged for an account I did not subscribe to. I have the free version of Spotify and the credit...
Hello, I bought premium subscription but I can't enable high quality streaming on my spotyfy windows app. What can be wrong. I get massage: "This is a premium exclusive feature". But in application header is "Spotify Premium". Thanks in advance for a...
Ive recently signed up for spotify, only the free version and I was looking over my account overview and my email address is slightly different to what it really is. My email address has a 4 in it and on the account overview, that number is missing?!...
same here, signed up for the 3 months for .99 and still no premium. pretty upset about it....-sign out, then in again. Nothing-Uninstalled, Reinstalled. Nothing-Yelled at my phone and put it in the closet with the lights out, walked away for an hour....
I have sent multiple emails to try to figure out the issue and have not gotten any responses. I have been charged for Spotify on this credit card before and then all of a sudden it kicked it off and keeps saying that it is not valid. I have also trie...
Hi, my credit card have been charged twice at least for the last four months. I've contacted Spotify support twice, both times I got the automatic reply saying my case will be dealt with soon but nothing happens. I've been waiting for almost a month ...