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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 306045 Views
  • 870 replies
  • 98 likes
  • Account
  • 306045 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140115 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140115 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81194 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81194 Views
  • 64 replies
  • 9 likes

Solved!! Buy 1 month, get 2 month free

I am a new spotify user. And as a new user, I understand that I can get 1 month free trial for the premium membership. At the same time, I saw the promotion on the frontpage that I could buy 1 month premium at SGD9.90 and get 2 more month for free, w...

  • Casual Listener
  • I am a new spotify user. And as a new user, I understand that I can get 1 month free trial for the premium membership. At the same time, I saw the promotion on the frontpage that I could buy 1 month ...
  • MattSuda
  • Spotify Star
  • 6251 Views
  • 16 replies
  • 0 likes
  • Premium
  • 6251 Views
  • 16 replies
  • 0 likes

Solved!! Remove primary device?

Hi, I need help removing my primary device, a nexus7 tablet. I'm now using a note 4 and need that to be the primary. I appreciate any help, thanks!!

  • Casual Listener
  • Hi, I need help removing my primary device, a nexus7 tablet. I'm now using a note 4 and need that to be the primary. I appreciate any help, thanks!!
  • MattSuda
  • Spotify Star
  • 3406 Views
  • 8 replies
  • 0 likes
  • 3406 Views
  • 8 replies
  • 0 likes

How do I delete my COMMUNITY account?

I want to delete the account for these forums, but leave my Spotify account alone. How can I make that happen?

  • Visitor
  • I want to delete the account for these forums, but leave my Spotify account alone. How can I make that happen?
  • MattSuda
  • Spotify Star
  • 1067 Views
  • 6 replies
  • 0 likes
  • Account
  • 1067 Views
  • 6 replies
  • 0 likes

NUS Extra Subscription Not Discounting

Hey, So recently let my premium lapse due to an unrelated issue with account access which has since been resolved (Thatnks spotify support team!). Going to get it again and trying to use my NUS Extra card this time since I didn't realise previously t...

  • Casual Listener
  • Hey,   So recently let my premium lapse due to an unrelated issue with account access which has since been resolved (Thatnks spotify support team!).  Going to get it again and trying to...
  • MattSuda
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Solved!! need to find a playlist

So i cant locg into my old account do to tge facebook tging so i made anew account tginking i could find my old playlists but i cant find it. Please help lol in one of my playlists has a lot of music on it. Much obliged

  • Casual Listener
  • So i cant locg into my old account do to tge facebook tging so i made anew account tginking i could find my old playlists but i cant find it. Please help lol in one of my playlists has a lot of music...
  • ekdrifter
  • Casual Listener
  • 238 Views
  • 2 replies
  • 0 likes
  • Account
  • 238 Views
  • 2 replies
  • 0 likes

Separate Access from Facebook and Spotify

Hello, for using Spotify i need to have a seperate Spotify Access, but until now i just used Spotify connected with facebook. I need to get credentials to log in without facebook, where can i add something like this to my account? I hope you can help...

  • Newbie
  • Hello,   for using Spotify i need to have a seperate Spotify Access, but until now i just used Spotify connected with facebook. I need to get credentials to log in without facebook, where ...
  • MattSuda
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
  • 198 Views
  • 1 replies
  • 0 likes

Not same price in internet and in iphone

Why did the subscribe cost 9.99€ in Internet and 12.99€ in the apple store? Did the price on the iphone being 9.99€ after 1 month?

  • Visitor
  • Why did the subscribe cost 9.99€ in Internet and 12.99€ in the apple store? Did the price on the iphone being 9.99€ after 1 month?
  • MattSuda
  • Spotify Star
  • 178 Views
  • 2 replies
  • 0 likes
  • 178 Views
  • 2 replies
  • 0 likes

Changing accounts

I want to change my premium through vodafone as they are charging less. How can i do this.

  • Newbie
  • I want to change my premium through vodafone as they are charging less. How can i do this.
  • MattSuda
  • Spotify Star
  • 197 Views
  • 2 replies
  • 0 likes
  • 197 Views
  • 2 replies
  • 0 likes

Solved!! Albums not saving to my account

So most of my Spotify usage has been listening to albums I'm curious about before buying them. Until recently, I was able to save and download an album to my phone, listen to it in the car, and have a few saved playlists that were basically random mi...

  • Casual Listener
  • So most of my Spotify usage has been listening to albums I'm curious about before buying them. Until recently, I was able to save and download an album to my phone, listen to it in the car, and ...
  • dinomight
  • Spotify Star
  • 1001 Views
  • 3 replies
  • 0 likes
  • 1001 Views
  • 3 replies
  • 0 likes

can't log in and playlists gone!

For the first time on my phone app I was asked to log in, this worked, but all my playlists were gone. I then logged in online but it said that my username didn't exist. I managed to log in via Facebook and that allowed me to see I now have spotify f...

  • Visitor
  • For the first time on my phone app I was asked to log in, this worked, but all my playlists were gone. I then logged in online but it said that my username didn't exist. I managed to log in via Faceb...
  • MattSuda
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

New account but same name , old playlist is not changeable

I got myself a new facebook profile, with another emailaccount but the same name. I've logged in on spotify with this new profile, and still got my old playlist, but i can't change anything about it or add new tracks... Can someone help me out at thi...

  • Newbie
  • I got myself a new facebook profile, with another emailaccount but the same name. I've logged in on spotify with this new profile, and still got my old playlist, but i can't change anything about it ...
  • MattSuda
  • Spotify Star
  • 200 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 200 Views
  • 2 replies
  • 0 likes

Solved!! strange email

Just got an email from spotify telling me I earned a badge for being a member of spotify community 1 day but i've been using spotify for ages and it's not to my username?

  • Casual Listener
  • Just got an email from spotify telling me I earned a badge for being a member of spotify community 1 day but i've been using spotify for ages and it's not to my username?
  • MattSuda
  • Spotify Star
  • 281 Views
  • 2 replies
  • 0 likes
  • 281 Views
  • 2 replies
  • 0 likes

Delete account

Really poor support and very disappointed with spotify. Please remove my account the privacy settings are horrible..

  • Newbie
  • Really poor support and very disappointed with spotify. Please remove my account the privacy settings are horrible..
  • Taylor
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes

two phones

I'm paying for premium on two phones. I one is my and one is a friend. That friend lost her phone. I'm still paying for both. How do I find out the phone numbers attached to my card so I don't cancel the wrong one?

  • Newbie
  • I'm paying for premium on two phones. I one is my and one is a friend. That friend lost her phone. I'm still paying for both. How do I find out the phone numbers attached to my card so I don't cancel...
  • OviiiOne
  • Community Legend
  • 177 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 177 Views
  • 2 replies
  • 0 likes

Solved!! How to delete my account?

Hello everyone, I hope you could help me with this issue. I want to delete my Spotify account, and I tried to contact someone of their "Support Section" so that he or she could help me. The thing is that I mailed them more than 3 times, and I got tir...

  • Visitor
  • Hello everyone, I hope you could help me with this issue. I want to delete my Spotify account, and I tried to contact someone of their "Support Section" so that he or she could help me. The thing is ...
  • MattSuda
  • Spotify Star
  • 415 Views
  • 5 replies
  • 0 likes
  • Account
  • 415 Views
  • 5 replies
  • 0 likes

Solved!! How to contact support

Hi, I don't know why, but I seem to not be able to find how to contact the support for spotify. My bank account is being charged for spotify, and I hadn't signed up to the site let alone the premium service. So I was wondering how I can cancel that p...

  • Newbie
  • Hi,   I don't know why, but I seem to not be able to find how to contact the support for spotify.   My bank account is being charged for spotify, and I hadn't signed up to the site ...
  • MattSuda
  • Spotify Star
  • 437 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 437 Views
  • 1 replies
  • 0 likes

linking accounts

I made my Spotify account a while back with just the free version, but my family just made a premium account and they say you can accounts linked to it. I just don't know how to do it.

  • Newbie
  • I made my Spotify account a while back with just the free version, but my family just made a premium account and they say you can accounts linked to it. I just don't know how to do it.
  • MattSuda
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Hacked Account

Hi My account appears to have been hacked and the password changed - someone is playing music at the same time as I am trying to! I've raised a support ticket #02472097!

  • Newbie
  • Hi   My account appears to have been hacked and the password changed - someone is playing music at the same time as I am trying to! I've raised a support ticket #02472097!
  • MattSuda
  • Spotify Star
  • 183 Views
  • 2 replies
  • 0 likes
  • 183 Views
  • 2 replies
  • 0 likes

Canceling subscription always fails at the step "AUTHORIZE USING FACEBOOK'

I'm trying to cancel my subscription but always get failure at the last step of 'AUTHORIZE USING FACEBOOK'. The error message is: Oops! Something went wrong, please try again or check out our help area. PS: the steps of cancelling a subscription are ...

  • Newbie
  • I'm trying to cancel my subscription but always get failure at the last step of 'AUTHORIZE USING FACEBOOK'. The error message is: Oops! Something went wrong, please try again or check out our he...
  • geli_05
  • Newbie
  • 267 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 267 Views
  • 2 replies
  • 0 likes

"Connecting to Spotify" reading forever - Chrome/IE (Windows 8)

Hello! I'm having trouble logging into Spotify Web Play on my Chrome Browser. Upon signing in, "Connecting to Spotify" spins indefinitely. This is a new problem since switching to a Lenovo running Windows 8.1. This problem appears to be in Chrome and...

  • Casual Listener
  • Hello! I'm having trouble logging into Spotify Web Play on my Chrome Browser. Upon signing in, "Connecting to Spotify" spins indefinitely. This is a new problem since switching to a Lenovo running Wi...
  • lazorsaurus
  • Casual Listener
  • 545 Views
  • 1 replies
  • 0 likes
  • Free
    Login
  • 545 Views
  • 1 replies
  • 0 likes