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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8607 Views
  • 1 replies
  • 9 likes
  • Security
  • 8607 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476903 Views
  • 978 replies
  • 111 likes
  • Account
  • 476903 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208370 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208370 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119554 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119554 Views
  • 72 replies
  • 12 likes

Rechazo de pago

Buenas noches.He intentado crearme una suscripcion premium de 3 meses por 0.99€ y al poner mi tarjeta bancaria me salta una ventana donde me informa que ya he disfrutado de esa promocion y de prueba gratuita cuando no es correcto, la cuenta la acabo ...

  • Newbie
  • Buenas noches. He intentado crearme una suscripcion premium de 3 meses por 0.99€ y al poner mi tarjeta bancaria me salta una ventana donde me informa que ya he disfrutado de esa promocion y de prueb...
  • MattSuda
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 259 Views
  • 1 replies
  • 0 likes

debiterad 2 gånger?

Ser ut som att jag har 2 konton? Hur löser jag det?

  • Casual Listener
  • Ser ut som att jag har 2 konton? Hur löser jag det?
  • MattSuda
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Premium
  • 161 Views
  • 1 replies
  • 0 likes

Account already exists and email is not active??

So I recently purchased a Ps4, and I registered for spotify. When I clicked register it said the email was already taken. But which is wierd because I just made that email that day.I went to try to password reset, and it said that the email is not an...

  • Newbie
  • So I recently purchased a Ps4, and I registered for spotify. When I clicked register it said the email was already taken. But which is wierd because I just made that email that day. I went to try to...
  • MattSuda
  • Spotify Star
  • 660 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
  • 660 Views
  • 1 replies
  • 0 likes

My Premium Account

I payed my $10 a month they took it out yesterday and my premium account went back to free why ? And it says Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who can ...

  • Regular
  • I payed my $10 a month they took it out yesterday and my premium account went back to free why ? And it says Unfortunately, there is no support at the moment to make this type of change to your subsc...
  • Taylor
  • Community Legend
  • 210 Views
  • 3 replies
  • 0 likes
  • Premium
  • 210 Views
  • 3 replies
  • 0 likes

Changing account login

I originally used Facebook to login in to spotify. I want to deactivate my Facebook but I can't create another login for spotify cause my email is already in use. I've tried to recover my password. That's what the solutions page said. All that and it...

  • Newbie
  • I originally used Facebook to login in to spotify. I want to deactivate my Facebook but I can't create another login for spotify cause my email is already in use. I've tried to recover my password. T...
  • Taylor
  • Community Legend
  • 211 Views
  • 2 replies
  • 0 likes
  • Account
  • 211 Views
  • 2 replies
  • 0 likes

Refun

So i tried applying for the student discount and it said i wasnt able to and then was charged for the monthly subscription and thats not what i adked for. I would like to have my money back please?

  • Casual Listener
  • So i tried applying for the student discount and it said i wasnt able to and then was charged for the monthly subscription and thats not what i adked for. I would like to have my money back please?
  • Taylor
  • Community Legend
  • 245 Views
  • 2 replies
  • 0 likes
  • Premium
  • 245 Views
  • 2 replies
  • 0 likes

HELP ASAP

Spotify has taken $10.94 out of my account twice but my spotify is not working. I created a new one a few months ago for free but have never paid on it or set it up to pay. My original spotify has not had a payment withdrawal in 2 months. Which then ...

  • Newbie
  • Spotify has taken $10.94 out of my account twice but my spotify is not working. I created a new one a few months ago for free but have never paid on it or set it up to pay. My original spotify has no...
  • Erkan_Yılmaz
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 157 Views
  • 1 replies
  • 0 likes

Possible Stolen Credit Card?

Alright so a person paid me to to use my computer via teamviewer to make to google cloud and he entered in some credit card number. He told me that it was a VCC number and that it was already destroyed however I believed that he was lying. Next I tes...

  • Newbie
  • Alright so a person paid me to to use my computer via teamviewer to  make to google cloud and he entered in some credit card number. He told  me that it was a VCC number and that it was alr...
  • Erkan_Yılmaz
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • Security
  • 231 Views
  • 1 replies
  • 0 likes

Enhetslösenord

Hej!Jag har haft mitt premium Spotify mins ett år. Jag fixade det med inloggning via Facebook. Jag har försökt att få ett enhetslösenord så jag kan logga in på mina andra enheter. När jag klickar på enhetslösenord så säger den att det är skickat en l...

  • Casual Listener
  • Hej! Jag har haft mitt premium Spotify mins ett år. Jag fixade det med inloggning via Facebook. Jag har försökt att få ett enhetslösenord så jag kan logga in på mina andra enheter. När jag klickar p...
  • 112100467
  • Newbie
  • 839 Views
  • 3 replies
  • 0 likes
  • Account
  • 839 Views
  • 3 replies
  • 0 likes

Problemas al iniciar sesion

Hola, yo tenia una cuenta premium asociada a mi facebook, ahora cuando intento iniciar seccion en spoti me dice : "ha ocurrido un error al iniciar seccion. Intenta de nuevo".

  • Newbie
  • Hola, yo tenia una cuenta premium asociada a mi facebook, ahora cuando intento iniciar seccion en spoti me dice : "ha ocurrido un error al iniciar seccion. Intenta de nuevo".  
  • 12145472416
  • Casual Listener
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 210 Views
  • 1 replies
  • 0 likes

Paypal Error

Alright so I tried to get subscription with Paypal, to get the holiday deal (3 months of Premium for the price of 1). When I do so, it says "Something went wrong, please try again". But doing it again doesn't work. My Spotify email is different from ...

  • Newbie
  • Alright so I tried to get subscription with Paypal, to get the holiday deal (3 months of Premium for the price of 1). When I do so, it says "Something went wrong, please try again". But doing it ...
  • Meekaiyel
  • Casual Listener
  • 352 Views
  • 2 replies
  • 0 likes
  • Premium
  • 352 Views
  • 2 replies
  • 0 likes

Cancelled Account, but Charged Anyway

I cancelled my account several days before it was due to renew, but I was charged anyway.I want my account cancelled ASAP and I want to be refunded for the charge. Someone, PLEASE HELP !

  • Newbie
  • I cancelled my account several days before it was due to renew, but I was charged anyway. I want my account cancelled ASAP and I want to be refunded for the charge.   Someone, PLEASE HELP !
  • MichaelJerzak
  • Composer
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 169 Views
  • 1 replies
  • 0 likes

Lost Premium with 3 month offer

Edit: It looks like it is fixed now. However now I cannot find the delete post button. Lol. Hey! I wanted to use the 3 month for $1 trial offer. After I created my account and added the offer it charged me $1 and gave me Premium. So I wouldn't forget...

  • Newbie
  • Edit: It looks like it is fixed now. However now I cannot find the delete post button. Lol.    Hey!   I wanted to use the 3 month for $1 trial offer. After I created my account and...
  • 196 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 196 Views
  • 0 replies
  • 0 likes

Solved!! $0.99 for 3 months offer?

When does the $0.99 for 3 months offer end? Just in case I forget, I want to remind myself to ask my parents. Does anyone know?? Please help!

  • Newbie
  • When does the $0.99 for 3 months offer end? Just in case I forget, I want to remind myself to ask my parents. Does anyone know?? Please help!
  • Jordi
  • Community Legend
  • 415 Views
  • 3 replies
  • 0 likes
  • 415 Views
  • 3 replies
  • 0 likes

Payments page warning

Getting a message on the 'payments' page saying "Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who can help you further." However this is inaccurate- I can actuall...

  • Newbie
  • Getting a message on the 'payments' page saying "Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who can help you ...
  • MattSuda
  • Spotify Star
  • 319 Views
  • 4 replies
  • 1 likes
  • Other
  • 319 Views
  • 4 replies
  • 1 likes

Spotify linked to old number

'm using globe premium for my spotify account but I recently lost my sim card so I switched to a new one. I'm signing up for another spotify premium using the same email but wouldn't let me because apparently it is already linked to an old number. I ...

  • Newbie
  • 'm using globe premium for my spotify account but I recently lost my sim card so I switched to a new one. I'm signing up for another spotify premium using the same email but wouldn't let me because a...
  • MattSuda
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
  • 281 Views
  • 1 replies
  • 0 likes

I cant cancel spotify premium

I tried to cancel my premium but i get this message saying something like:Oops, something went wrong... HElp me please My case number is # 02864024

  • Newbie
  • I tried to cancel my premium but i get this message saying something like:Oops, something went wrong... HElp me please My case number is # 02864024
  • Jordi
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Premium
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! Follower Numbers does not incease. ?

There are more and more followers for my Playlist, but the number does not increase.

  • Casual Listener
  • There are more and more followers for my Playlist, but the number does not increase.  
  • Ungelogen26cm
  • Casual Listener
  • 397 Views
  • 3 replies
  • 0 likes
  • Other
  • 397 Views
  • 3 replies
  • 0 likes

Purchased Premium and paid; there's days left but now it says I'm on free

I paid 9,99€ on 2015-04-13 for my premium subscription. But I entered today on both my laptop and my mobile phone and my account is now just free. There should be at least 10 days left, but I also made possible to automatically pay for the next month...

  • Casual Listener
  • I paid 9,99€ on 2015-04-13 for my premium subscription. But I entered today on both my laptop and my mobile phone and my account is now just free. There should be at least 10 days left, but I also ma...
  • CosmicStorm
  • Casual Listener
  • 252 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 252 Views
  • 2 replies
  • 0 likes