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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4815 Views
  • 1 replies
  • 9 likes
  • Security
  • 4815 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466857 Views
  • 976 replies
  • 111 likes
  • Account
  • 466857 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206163 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206163 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114973 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114973 Views
  • 72 replies
  • 12 likes

Family

Have a premium account but when I upgrade to family nothing happens? It takes me to my profile but i'm unable to add anyone - please help it's driving me mad!

  • Newbie
  • Have a premium account but when I upgrade to family nothing happens? It takes me to my profile but i'm unable to add anyone - please help it's driving me mad!
  • MattSuda
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 131 Views
  • 1 replies
  • 0 likes

Notifications Aren't Working

My Spotify is showing that I have 5 notifications but when I click on it, it won't show me what they are. Does anybody have an idea of how to fix this?

  • Newbie
  • My Spotify is showing that I have 5 notifications but when I click on it, it won't show me what they are.  Does anybody have an idea of how to fix this? 
  • MattSuda
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Other
  • 242 Views
  • 1 replies
  • 0 likes

$31 charge on my account after subscribing for Student discount

For the past 3 months I had premium from the deal going on around Christmas time, 3 months for $9.99. It expired on the 28th, so I cancelled my subscription on the 27th so I wouldn't get charged. I still wanted premium, but had to unsubscribe in orde...

  • Newbie
  • For the past 3 months I had premium from the deal going on around Christmas time, 3 months for $9.99. It expired on the 28th, so I cancelled my subscription on the 27th so I wouldn't get charged. I s...
  • MattSuda
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 404 Views
  • 1 replies
  • 0 likes

Always plays the same songs, help?

Hi there, I have a premium account with several playlists I listen to a lot. But when I'm shuffling in a playlist, I've found that of each album, Spotify only chooses to play one or two songs, and always the same songs. All songs on the albums are av...

  • Newbie
  • Hi there, I have a premium account with several playlists I listen to a lot. But when I'm shuffling in a playlist, I've found that of each album, Spotify only chooses to play one or two songs, and al...
  • summerela
  • Newbie
  • 5025 Views
  • 8 replies
  • 2 likes
  • 5025 Views
  • 8 replies
  • 2 likes

A small issue?

I bought my sister 3 months of premium back in December, but she forgot to cancel before she left on her trip to Germany and I got charged $9.99 renewal fee. So basically, I was wondering if that could either be refunded or have premium moved over to...

  • Newbie
  • I bought my sister 3 months of premium back in December, but she forgot to cancel before she left on her trip to Germany and I got charged $9.99 renewal fee. So basically, I was wondering if that cou...
  • Thedev
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 172 Views
  • 1 replies
  • 0 likes

My account is synced to my name when i don't want it to be

Hi, I am in a band called SLOES. We have only just got on Spotify so are having to aquire 250 followers before we can have an official band account. As a result at the moment our profile had no pic. I read that the only way to have a pic was to sync ...

  • Casual Listener
  • Hi,   I am in a band called SLOES. We have only just got on Spotify so are having to aquire 250 followers before we can have an official band account. As a result at the moment our profile had...
  • Thedev
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
  • 233 Views
  • 1 replies
  • 0 likes

Deleting my account

I have emailed yourselves for the past ten days asking you to delete my account. Everyday you have emailed back saying the account is deleted however the email address is still active so the account hasn't been deleted. I have been emailing someone o...

  • Newbie
  • I have emailed yourselves for the past ten days asking you to delete my account. Everyday you have emailed back saying the account is deleted however the email address is still active so the account ...
  • James
  • Spotify
  • 168 Views
  • 2 replies
  • 0 likes
  • Security
  • 168 Views
  • 2 replies
  • 0 likes

Can't logon from work

I used to be able to run Spotify in disconnected mode from the office, listening to my cached tracks & playlists. Something changed a few days ago - and now I can log onto Spotify (Win8.1), but only when using my laptop at home. In the office I can't...

  • Regular
  • I used to be able to run Spotify in disconnected mode from the office, listening to my cached tracks & playlists. Something changed a few days ago - and now I can log onto Spotify (Win8.1), ...
  • andybryant
  • Regular
  • 3019 Views
  • 7 replies
  • 1 likes
  • Account
    Login
  • 3019 Views
  • 7 replies
  • 1 likes

Bought today Premium, but i dont want it anymore

Hello,I had now a 3 months subscription on Spotify Premium and i thought i have today the whole day to cancel it, so i wanted to ask if i can get the 9,99€ back since it says my subscription goes till 27.03.2015 Gratz,Steve

  • Casual Listener
  • Hello, I had now a 3 months subscription on Spotify Premium and i thought i have today the whole day to cancel it, so i wanted to ask if i can get the 9,99€ back since it says my subscription goes...
  • James
  • Spotify
  • 420 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 420 Views
  • 6 replies
  • 0 likes

Solved!! Ex boyfriend using account

Bascially I have spotify and I let my boyfriend at the time use it, now I don't know how to get him to log out of the account? Will changing my password work? Or can you just sign us out of all accounts so I can change my password and only I can log ...

  • Newbie
  • Bascially I have spotify and I let my boyfriend at the time use it, now I don't know how to get him to log out of the account? Will changing my password work? Or can you just sign us out of all accou...
  • Teleopath
  • Newbie
  • 302 Views
  • 1 replies
  • 0 likes
  • Security
  • 302 Views
  • 1 replies
  • 0 likes

Log in problem

I'm having problems logging in on spotify account on both my laptop and my android device. My subscription has expired but I have updated my account using the free trial. The problem now is when i try to log in on both my devices a notification comes...

  • Regular
  • I'm having problems logging in on spotify account on both my laptop and my android device. My subscription has expired but I have updated my account using the free trial. The problem now is when i tr...
  • mironas123
  • Regular
  • 275 Views
  • 4 replies
  • 0 likes
  • Login
  • 275 Views
  • 4 replies
  • 0 likes

log in details

Hi I log onto my account using Facebook is there a way to change it to username and password, if not how do I delete my account so I can make a new spotify account I've just cancelled premium due to changes to payment details but will be getting it a...

  • Casual Listener
  • Hi I log onto my account using Facebook is there a way to change it to username and password, if not how do I delete my account so I can make a new spotify account I've just cancelled premium due to ...
  • snowflake_66
  • Casual Listener
  • 380 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 380 Views
  • 4 replies
  • 0 likes

Solved!! don't have e-mail in soptify.

hiI don't have e-mail in soptify. I can't change anything.I have @ in FB, but not sychronize with spotify.Please help me. Grzegorz/11133876063

  • Casual Listener
  • hi I don't  have e-mail in soptify. I can't change anything. I have @ in FB, but not sychronize with spotify. Please help me.     Grzegorz/11133876063
  • krunio
  • Casual Listener
  • 489 Views
  • 5 replies
  • 0 likes
  • Account
  • 489 Views
  • 5 replies
  • 0 likes

tengo problemas con mi premium

Resulta que hace 15 minutos compre la promoción de 3 mese de premium por 29 pesos y después de eso ni siquiera soy premium , y peor aun dice que mañana se renovara mi subscripción con 99 pesos ... Que hago !!!

  • Newbie
  • Resulta que hace 15 minutos compre la promoción de 3 mese de premium por 29 pesos y después de eso ni siquiera soy premium , y peor aun dice que mañana se renovara mi subscripción con 99 pesos ... Qu...
  • MattSuda
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Fecha errónea cuenta Premium

Buen día.El día de hoy 29-03-15 realicé un pago con la promoción de 3 meses premium por $29.00 en la cuenta " andresss1602" , la cual se supone vencería aproximadamente el mes de Junio, sin embargo mi cuenta me notifica que vence el día de mañana (30...

  • Newbie
  • Buen día. El día de hoy 29-03-15 realicé un pago con la promoción de 3 meses premium por $29.00 en la cuenta " andresss1602" , la cual se supone vencería aproximadamente el mes de Junio, sin embargo...
  • MattSuda
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 183 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium account stopped working

My spotify premium account suddenly stopped working. I logged into my account and it says my premium subscription is current. Logged out of spotify, deleted the app, reinstalled, logged back in and still nothing. Before I'm asked if I logged in as an...

  • Casual Listener
  • My spotify premium account suddenly stopped working. I logged into my account and it says my premium subscription is current. Logged out of spotify, deleted the app, reinstalled, logged back in and s...
  • MattSuda
  • Spotify Star
  • 544 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 544 Views
  • 3 replies
  • 0 likes

Account won't Upgrade!

I've been a premium user since December and all of the sudden my spotify account on my phone as been degraded and will not let me upgrade back!My account on my iPad is working fine and I haven't missed any monthly payments!Please help!

  • Newbie
  • I've been a premium user since December and all of the sudden my spotify account on my phone as been degraded and will not let me upgrade back! My account on my iPad is working fine and I haven't ...
  • MattSuda
  • Spotify Star
  • 199 Views
  • 3 replies
  • 0 likes
  • 199 Views
  • 3 replies
  • 0 likes

Spotify Premium being removed

I have a paid subscription for Spotify Premium but got dissconnected. I keep connecting with Facebook, which is how I origionally created my account. For some reason, Spotify decided I didnt have a facebook account to connect with and made me a new p...

  • Casual Listener
  • I have a paid subscription for Spotify Premium but got dissconnected. I keep connecting with Facebook, which is how I origionally created my account. For some reason, Spotify decided I didnt have a f...
  • MattSuda
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • Premium
  • 274 Views
  • 1 replies
  • 0 likes

iPhone premium not working.

signed up for the 30 day trial but still says that I'm a free member, order id: 26888443010077

  • Newbie
  • signed up for the 30 day trial but still says that I'm a free member, order id: 26888443010077
  • MattSuda
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Spotify Premium

I've purchased Spotify premium, but my account is still on the free version . what's the problem ? I paid for a month subscription

  • Newbie
  • I've purchased Spotify premium, but my account is still on the free version . what's the problem ? I paid for a month subscription
  • MattSuda
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes