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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4288 Views
  • 0 replies
  • 9 likes
  • Security
  • 4288 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463081 Views
  • 974 replies
  • 110 likes
  • Account
  • 463081 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204927 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204927 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112807 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112807 Views
  • 72 replies
  • 12 likes

Stolen Premium Account

I had my premium account stolen a few days ago (email also changed), and have been emailing back and forth with Spotify support in order to retrieve the account back, but it's already been four days since the initial contact and I don't have the acco...

  • Casual Listener
  • I had my premium account stolen a few days ago (email also changed), and have been emailing back and forth with Spotify support in order to retrieve the account back, but it's already been four ...
  • MattSuda
  • Spotify Star
  • 283 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 283 Views
  • 3 replies
  • 0 likes

Solved!! Canceling Spotify

I'm sure this is somewhere else but I can't find it. I have a student discount. I'm trying to save money this month, so I want to cancel my Spotify. Will everything come back up the same if I do that? Will I lose the discount when I sign back up agai...

  • Newbie
  • I'm sure this is somewhere else but I can't find it. I have a student discount. I'm trying to save money this month, so I want to cancel my Spotify. Will everything come back up the same if I do that...
  • MattSuda
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 243 Views
  • 1 replies
  • 0 likes

No funciona mi cuenta Premiun

Hola, desde ayer no funciona mi cuenta Premium, me aparece como Free, y no me deja contratar la Premium de nuevo

  • Visitor
  • Hola, desde ayer no funciona mi cuenta Premium, me aparece como Free, y no me deja contratar la Premium de nuevo
  • MattSuda
  • Spotify Star
  • 295 Views
  • 4 replies
  • 0 likes
  • Premium
  • 295 Views
  • 4 replies
  • 0 likes

spotify error

Why is it that my account is telling me to register to a premium member when I'm already a premium member? Now i have limited access to songs. I even tried deleting songs from my account but when i log back in the songs are still there. I even tried ...

  • Casual Listener
  • Why is it that my account is telling me to register to a premium member when I'm already a premium member? Now i have limited access to songs. I even tried deleting songs from my account but when i l...
  • MattSuda
  • Spotify Star
  • 164 Views
  • 3 replies
  • 0 likes
  • Account
  • 164 Views
  • 3 replies
  • 0 likes

Changing email and disconnect from facebook

Hey! I've got a huge problem with spotify and facebook right now. For some reason I got three different accounts right now. 1: My original account where all my playlists are at. Free verision. 2: My dad's account which I've used to connect with faceb...

  • Newbie
  • Hey!   I've got a huge problem with spotify and facebook right now. For some reason I got three different accounts right now.   1: My original account where all my playlists are at....
  • MattSuda
  • Spotify Star
  • 570 Views
  • 8 replies
  • 0 likes
  • 570 Views
  • 8 replies
  • 0 likes

Solved!! Android app not recognizing that I have premium

I have checked my subscription status which has a tick next to spotify premium telling me my subscription will expire at the end of the month (when as always it will presumably charge me and roll over).However in the spotify app on android, it is not...

  • Regular
  • I have checked my subscription status which has a tick next to spotify premium telling me my subscription will expire at the end of the month (when as always it will presumably charge me and roll ove...
  • MattSuda
  • Spotify Star
  • 1112 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1112 Views
  • 3 replies
  • 0 likes

Solved!! I have a typo in my username...

I've typed my username with a typo and started preemium trial already. Can I change my username?

  • Casual Listener
  • I've typed my username with a typo and started preemium trial already. Can I change my username?
  • MattSuda
  • Spotify Star
  • 482 Views
  • 3 replies
  • 0 likes
  • Account
  • 482 Views
  • 3 replies
  • 0 likes

Still premium after cancelation

Can anyone please explain this? My premium subscription has ended on the 26 of March and i have received the email saying that they couldn't renew and therefore i canceled it but i am still premium, will they charge me anything?

  • Newbie
  • Can anyone please explain this?       My premium subscription has ended on the 26 of March and i have received the email saying that they couldn't renew and therefore i ca...
  • MattSuda
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 167 Views
  • 1 replies
  • 0 likes

change of payment details

I followed the instructions to change my payment details as I have a new credit card. It directs me to a subscribe button which does not work. How can I change my details and renew my subscribtion or how can I talk (phone) someone about this.

  • Newbie
  • I followed the instructions to change my payment details as I have a new credit card.  It directs me to a subscribe button which does not work. How can I change my details and renew my subscribt...
  • MattSuda
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 127 Views
  • 1 replies
  • 0 likes

Changing account information so I can get [student] premium... so frustrating

I really feel dumb right now because I can't find the solution to this... I tried to take the "lazy way" of registering for Spotify with my Facebook account. Turns out I cannot upgrade this account to the Student Premuim? I would now like to upgrade ...

  • Casual Listener
  • I really feel dumb right now because I can't find the solution to this... I tried to take the "lazy way" of registering for Spotify with my Facebook account. Turns out I cannot upgrade this account t...
  • LexHua
  • Casual Listener
  • 281 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 281 Views
  • 4 replies
  • 0 likes

Solved!! Family account bug? Spotify Family seems to be FREE account

I made a Family account, but the WEB player and the Spotify Progarm (on WIN 7) recognizes me as FREE account user Please solve it, if possible. Best regards:Zoltán

  • Newbie
  • I made a Family account, but the WEB player and the Spotify Progarm (on WIN 7) recognizes me as FREE account user   Please solve it, if possible.   Best regards: Zoltán
  • MattSuda
  • Spotify Star
  • 689 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 689 Views
  • 1 replies
  • 0 likes

Changing from Premium to Unlimited Service....

First off I would like to state that the Spotify powers that be should never phase out Unlimited service. Also, can you make it easier to switch from one tier to another... these two levels of subscriptions are an important feature for me and many us...

  • Music Fan
  • First off I would like to state that the Spotify powers that be should never phase out Unlimited service.   Also, can you make it easier to switch from one tier to another... these two level...
  • aminkae
  • Newbie
  • 2156 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 2156 Views
  • 5 replies
  • 0 likes

Paid for the next month, but Premium subscription ends today.

Hi, I signed up 3 months ago under the €9,99 for 3 months deal. However, I thought I had ended my subscription this month, but it turns out Paypal has already automatically paid for the next month. So I tried to cancel it again, but now it says my su...

  • Casual Listener
  • Hi,   I signed up 3 months ago under the €9,99 for 3 months deal. However, I thought I had ended my subscription this month, but it turns out Paypal has already automatically paid for the...
  • MichaelW
  • Community Legend
  • 260 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 260 Views
  • 2 replies
  • 0 likes

"Sorry, you cannot sign up for a student discount while being on Premium."

"Sorry, you cannot sign up for a student discount while being on Premium." I just found out I can apply for a student discount and would like to do that but I already had Premium and it won't let me do so. I linked and attached proof of my problem I ...

  • Newbie
  • "Sorry, you cannot sign up for a student discount while being on Premium." I just found out I can apply for a student discount and would like to do that but I already had Premium and it won't let me ...
  • DasPeter
  • Community Legend
  • 746 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 746 Views
  • 1 replies
  • 0 likes

subscription option does not work

Hi,I have received a notification warning me about the expiration of my Premium account but when I click on subscribe button nothing seems to happen. I have tried with another explorer in order to make myself sure about not having any computer bugs. ...

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  • Casual Listener
  • Hi, I have received a notification warning me about the expiration of my Premium account but when I click on subscribe button nothing seems to happen. I have tried with another explorer in orde...
  • rebe_81
  • Casual Listener
  • 557 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 557 Views
  • 4 replies
  • 0 likes

Solved!! Premium not activating

Recently I purchased premium access. I submitted the subscription..but it didnt activate on either of my devices (Computer or Phone) If I open spotify on my google chrome browser it seems to work fine. I believe I tried all the obvious solutions such...

  • Casual Listener
  • Recently I purchased premium access. I submitted the subscription..but it didnt activate on either of my devices (Computer or Phone) If I open spotify on my google chrome browser it seems to work fin...
  • evaaurelie
  • Casual Listener
  • 1272 Views
  • 16 replies
  • 0 likes
  • Premium
  • 1272 Views
  • 16 replies
  • 0 likes

present card pin not working

A Pressbyrån giftcard 300 krthe pin is not accepted by spotify.I bought this card a month Ago.How can I get my money back?alternatively how can I activate it.

  • Newbie
  • A Pressbyrån giftcard 300 kr the pin is not accepted by spotify. I bought this card a month Ago. How can I get my money back? alternatively how can I activate it.
  • MattSuda
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Premium
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! Spotify 12 months advance payment

Hello I have a spotify Premium account here in the philippines and was wondering if theres anyways to pay 12 months in advance or more?

  • Casual Listener
  • Hello I have a spotify Premium account here in the philippines and was wondering if theres anyways to pay 12 months in advance or more?
  • neiltheworld
  • Regular
  • 801 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 801 Views
  • 3 replies
  • 0 likes

Anyone from Philippines? Just a question with regards to purchasing Premium. :)

Hi! I'm from PH and I just need help with regards to purchasign Premium? What is/are the methods that you guys used on purchasing premium? Badly need help thank you!

  • Newbie
  • Hi! I'm from PH and I just need help with regards to purchasign Premium? What is/are the methods that you guys used on purchasing premium? Badly need help thank you! 
  • neiltheworld
  • Regular
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes