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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80329 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653587 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
733977 Views
18 replies
29 likes
hello, <br><br> I purchased a family plan for my wife, but she doesn't get the premium functions. For example, I tried to play the new J. Cole album on her account but it would only let her shuffle play the album. Please advise. <br><br> Thanks.
hello, <br><br> I purchased a family plan for my wife, but she doesn't get the premium functions. For example, I tried to play the new J. Cole album on her account but it...
252 Views
0 replies
0 likes
Hello On November 9, I received an email from Spotify saying there was an issue with an invalid expiry date of my Debit Card, hence Spotify would be unable to renew my Premium subscription that month. There was also a request for me to edit the expir...
Hello On November 9, I received an email from Spotify saying there was an issue with an invalid expiry date of my Debit Card, hence Spotify would be unable to renew my Premium subscription...
Casual Listener
2315 Views
2 replies
0 likes
The terms and conditions of the student discount say you can reapply for the discount within 12 months that you decide you want premium. I just tried to reapply today and the first time I tried, it got to the page where you fill in your university in...
The terms and conditions of the student discount say you can reapply for the discount within 12 months that you decide you want premium. I just tried to reapply today and the first time I tried...
Community Legend
2050 Views
1 replies
0 likes
Why does Spltify has different pricing on the App Store vs. their own site? 12.99 vs 9.99? Lastly why would you then ask to go through all the hoops to get a refund to then in turn sign up again for premium via the site. Too much fuss. Any way to fix...
Why does Spltify has different pricing on the App Store vs. their own site? 12.99 vs 9.99? Lastly why would you then ask to go through all the hoops to get a refund to then in turn sign up again for ...
Community Legend
475 Views
2 replies
0 likes
...purchased a month of Premium for me. When I enter the code it says "Prepaid code is invalid for this country". Is there a way to make the code work?
...purchased a month of Premium for me. When I enter the code it says "Prepaid code is invalid for this country". Is there a way to make the code work?
Community Legend
469 Views
1 replies
0 likes
I was wondering if anybody out there could help me!About an hour ago I purchased Spotify premium. However, on both my iPhone and iPod it is saying that I still have a free account, even though when I look online at my account it says I have premium.I...
I was wondering if anybody out there could help me! About an hour ago I purchased Spotify premium. However, on both my iPhone and iPod it is saying that I still have a free account, even though when...
Spotify Star
1027 Views
3 replies
0 likes
Hi there! I will shortly be heading off to travel around SE Asia - and am wondering whether I'll have any issues with Spotify. I'll be wanting to: Listen to 'offline' music Download new music (saving for offline listening). A few more details: I'll b...
Hi there! I will shortly be heading off to travel around SE Asia - and am wondering whether I'll have any issues with Spotify. I'll be wanting to: Listen to 'offline' music Download&nb...
Roadie
1854 Views
1 replies
1 likes
Hi all, I just started using Spotify this evening and after seeing the offer for 2 free months with a Premium subscription, I used the link on the main page and inputted my PayPal payment information to sign up. Now it is saying I'm on a free trial m...
Hi all, I just started using Spotify this evening and after seeing the offer for 2 free months with a Premium subscription, I used the link on the main page and inputted my PayPal payment ...
Regular
751 Views
5 replies
0 likes
My question is simple. I have an existing Spotify Premium account with thousands of songs in various playlists, if I upgrade to the family plan from my premium account will all my playlists still be there?
My question is simple. I have an existing Spotify Premium account with thousands of songs in various playlists, if I upgrade to the family plan from my premium account will all my playlists still be ...
Community Legend
403 Views
1 replies
0 likes
Hi, when I try to order the 3 Months for 9,99€ offer from my new spotify account an error appears. It says something like the array wouldn't be ok and I should try again but I filled all arrays correctly. I was trying to purchase via klarna bill. Ple...
Hi, when I try to order the 3 Months for 9,99€ offer from my new spotify account an error appears. It says something like the array wouldn't be ok and I should try again but I filled...
Casual Listener
573 Views
6 replies
0 likes
I have a problem regarding my Spotify Account. Two years ago I registered at Spotify with my Facebook Account. Since then my user name is: 1140133894. I have a Spotify premium account for students. I deleted the Spotify App in my Facebook account acc...
I have a problem regarding my Spotify Account. Two years ago I registered at Spotify with my Facebook Account. Since then my user name is: 1140133894. I have a Spotify premium account for students. I...
Spotify
642 Views
8 replies
0 likes
Hallo leute ich wollte das sonder angebot von spotify nutzen was wen man bis zum 31.12.14 auf premium upgraded zwei monate geschenkt bekommt allerdings hat dieses nicht funktioniert denn laut abbo leuft der Premium zugang nur bis 14.01.15 also nur ei...
Hallo leute ich wollte das sonder angebot von spotify nutzen was wen man bis zum 31.12.14 auf premium upgraded zwei monate geschenkt bekommt allerdings hat dieses nicht funktioniert denn laut abbo le...
273 Views
0 replies
1 likes
When I try to get it it says this exactly " It appears that you are not eligible for the discounted product that you are trying to purchase. If you'd like you can still upgrade your account to premium at any time. " I don't know why it says that.
When I try to get it it says this exactly " It appears that you are not eligible for the discounted product that you are trying to purchase. If you'd like you can still upgrade your account to p...
Community Legend
325 Views
3 replies
0 likes
Well i have been paying over half a year and then there is the family bundle so i'm wondering how do i just upgrade to the fmaily package? cause wanna share it with my love ones
Well i have been paying over half a year and then there is the family bundle so i'm wondering how do i just upgrade to the fmaily package? cause wanna share it with my love ones
Community Legend
399 Views
3 replies
0 likes
I move between US and UK and change my accounts when I do. This time it is saying Spotify is not available in your country. I'm in the UK. That makes no sense. I am now offline and it's saying country doesn't match.
I move between US and UK and change my accounts when I do. This time it is saying Spotify is not available in your country. I'm in the UK. That makes no sense. I am now offline and it's saying countr...
Casual Listener
404 Views
4 replies
1 likes
422 Views
0 replies
0 likes
I'm trying to upgrade to premium again but using my NUS card, everytime I try to click on it, it says "Oops something went wrong". I've tried different browsers didn't work. I've sent that customer support form just now, i've tried everything and I c...
I'm trying to upgrade to premium again but using my NUS card, everytime I try to click on it, it says "Oops something went wrong". I've tried different browsers didn't work. I've sent that customer s...
Not applicable
467 Views
2 replies
0 likes
Hello, I purchased a Spotify Premium Giftcard for someone on 7th December 2014 and it has not arrived in their inbox. The email was correct and it should've arrived today (Sunday 14th December). Thanks, Connor
Hello, I purchased a Spotify Premium Giftcard for someone on 7th December 2014 and it has not arrived in their inbox. The email was correct and it should've arrived today (Sunda...
Community Legend
238 Views
1 replies
0 likes
Hello, I'm a happy user of Spotify, but it annoys me that when you buy Sonos, you get Spotify. When you have KPN, you get Spotify. When you are new, you get 1+2 months free. But when you are already user.... You pay full amount! @Spotify; when you wi...
Hello, I'm a happy user of Spotify, but it annoys me that when you buy Sonos, you get Spotify. When you have KPN, you get Spotify. When you are new, you get 1+2 months free. But...
227 Views
0 replies
0 likes
Hi, I had this message twice now, once when I was listening to spotify on my iphone, other time on my tablet. On both instances my Mac was at home (and I was at work) in sleep mode and protected with a password, nobody had an access to it. How could ...
Hi, I had this message twice now, once when I was listening to spotify on my iphone, other time on my tablet. On both instances my Mac was at home (and I was at work) in sleep mode and pro...
Newbie
514 Views
2 replies
0 likes
