Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82179 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657643 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
739102 Views
18 replies
29 likes
Hello, I purchased a Spotify Premium Giftcard for someone on 7th December 2014 and it has not arrived in their inbox. The email was correct and it should've arrived today (Sunday 14th December). Thanks, Connor
Hello, I purchased a Spotify Premium Giftcard for someone on 7th December 2014 and it has not arrived in their inbox. The email was correct and it should've arrived today (Sunda...
Community Legend
246 Views
1 replies
0 likes
Hello, I'm a happy user of Spotify, but it annoys me that when you buy Sonos, you get Spotify. When you have KPN, you get Spotify. When you are new, you get 1+2 months free. But when you are already user.... You pay full amount! @Spotify; when you wi...
Hello, I'm a happy user of Spotify, but it annoys me that when you buy Sonos, you get Spotify. When you have KPN, you get Spotify. When you are new, you get 1+2 months free. But...
229 Views
0 replies
0 likes
Hi, I had this message twice now, once when I was listening to spotify on my iphone, other time on my tablet. On both instances my Mac was at home (and I was at work) in sleep mode and protected with a password, nobody had an access to it. How could ...
Hi, I had this message twice now, once when I was listening to spotify on my iphone, other time on my tablet. On both instances my Mac was at home (and I was at work) in sleep mode and pro...
Newbie
516 Views
2 replies
0 likes
When I changed my country my playlists disappeared. Im also having problems with the login, it will let me log in writting my username, but if I try to use the email address it will tell me the details are wrong?? playlists, Account, disappeared, Log...
When I changed my country my playlists disappeared. Im also having problems with the login, it will let me log in writting my username, but if I try to use the email address it will tell me the detai...
Community Legend
305 Views
1 replies
0 likes
I have a spotify account set up through facebook but that is not the account I am using. I wish to delete it since I have another account which I use. The extra account, the one connected to facebook, has stolen my correct email adress and is causing...
I have a spotify account set up through facebook but that is not the account I am using. I wish to delete it since I have another account which I use. The extra account, the one connected to facebook...
Community Legend
266 Views
1 replies
0 likes
Hi, So I just got around to getting Premium using a Spotify gift card I had lying around. I expected to be promtped at some point to check for student status/ some kind of discount. But instead I was simply charged for three months at full price and ...
Hi, So I just got around to getting Premium using a Spotify gift card I had lying around. I expected to be promtped at some point to check for student status/ some kind of discount. But in...
Casual Listener
337 Views
2 replies
0 likes
I want to gift a 6month premium membership to a person in another country. I, as the one gifting, live in Germany. The recipient lives in Slovakia. I did fill out the forms at the gift-thingy, selected the country i wanted to purchase to be valid in ...
I want to gift a 6month premium membership to a person in another country. I, as the one gifting, live in Germany. The recipient lives in Slovakia. I did fill out the forms at t...
Casual Listener
424 Views
2 replies
0 likes
I signed up for 6 month trial and was to get it free . Yet I have been charged 9.99 twice now I did sign up when I registered to get 3 months for 9.99 so that means I should have gotten 9 months before being charged
I signed up for 6 month trial and was to get it free . Yet I have been charged 9.99 twice now I did sign up when I registered to get 3 months for 9.99 so that means I should have gotten 9 months befo...
Community Legend
253 Views
1 replies
0 likes
Hi, I want to ask: If I buy Spotify Premium in a Discounter/Store on a Prepaid card, I will get the 2 Free Premium month too?
Hi, I want to ask: If I buy Spotify Premium in a Discounter/Store on a Prepaid card, I will get the 2 Free Premium month too?
Community Legend
253 Views
1 replies
0 likes
Hi, long time ago I had a spotify account (dawiax) I then turned off, I then created a new account that I use today (dawiax23), I would like to reactivate the old account (dawiax), is it possible?
Hi, long time ago I had a spotify account (dawiax) I then turned off, I then created a new account that I use today (dawiax23), I would like to reactivate the old account (dawiax), is it possible?
Not applicable
388 Views
2 replies
0 likes
I'm running Windows 7 up to date, and Spotify v0.9.15.27 Clicking the "find friends" tab shows no friends. Yet I know I have facebook friends using spotify. I saw another post about this from 2013. If there is any information I can provide to help, I...
I'm running Windows 7 up to date, and Spotify v0.9.15.27 Clicking the "find friends" tab shows no friends. Yet I know I have facebook friends using spotify. I saw another post about this from 2...
380 Views
0 replies
0 likes
When I logged on to my spotify on my tv I somehow started my 7 day free . There was nothing that said I would need to start it. I am now very sad as I was savinv it for when I go on holiday as there will be no wifi.
When I logged on to my spotify on my tv I somehow started my 7 day free . There was nothing that said I would need to start it. I am now very sad as I was savinv it for when I go on holiday as there ...
Community Legend
211 Views
1 replies
0 likes
ya, the headline really says it all. Is it possible? Both online and offline playlists?Thanks ahead
ya, the headline really says it all. Is it possible? Both online and offline playlists? Thanks ahead 🙂
Community Legend
357 Views
1 replies
0 likes
Juz wczesniej uzywalem spotify i wszystko chodziło, teraz po jakimś dłuższym czasie chciałem skożystać znowu i nie mogę. loguje sie za pomocą facebooka lecz gdy chce kożystać z aplikacji na PC lub kupić premium na stronie to otrzymuje komunikat o błę...
Juz wczesniej uzywalem spotify i wszystko chodziło, teraz po jakimś dłuższym czasie chciałem skożystać znowu i nie mogę. loguje sie za pomocą facebooka lecz gdy chce kożystać z aplikacji na PC lub ku...
Casual Listener
3837 Views
7 replies
0 likes
Hello I have the 1 year free premium from Telia. However I got this from a friend of mine as a present. How do I check to see when this ends? Also do I have to cancel this to avoid my friend being charged for my premium? Thanks!
Hello I have the 1 year free premium from Telia. However I got this from a friend of mine as a present. How do I check to see when this ends? Also do I have to cancel this to avoid my frie...
2013 Views
0 replies
4 likes
Hello, The subject says it all already. I'm trying to switch my country to Germany since i'm living there but it won't let me. Can anyone help me? Regards, Loron
Hello, The subject says it all already. I'm trying to switch my country to Germany since i'm living there but it won't let me. Can anyone help me? Regards, Loron
Community Legend
917 Views
2 replies
0 likes
Hola, yo tenia una cuenta premium asociada a mi facebook, ahora cuando intento iniciar seccion en spoti me dice : "ha ocurrido un error al iniciar seccion. Intenta de nuevo".
Hola, yo tenia una cuenta premium asociada a mi facebook, ahora cuando intento iniciar seccion en spoti me dice : "ha ocurrido un error al iniciar seccion. Intenta de nuevo".
Casual Listener
278 Views
1 replies
0 likes
Why is it no longer possible to listen to the edited versions of albums? Drake's lastest album is an example of this because there was an edited version but there is no longer an edited version of this album. I do not enjoy the explicit versions of t...
Why is it no longer possible to listen to the edited versions of albums? Drake's lastest album is an example of this because there was an edited version but there is no longer an edited version of th...
Community Legend
370 Views
1 replies
0 likes
Can't upgrade to premium with family access code. Gives me error. Does somebody knows how to fix?
Can't upgrade to premium with family access code. Gives me error. Does somebody knows how to fix?
Community Legend
199 Views
1 replies
0 likes
everytime I click the get premium button on the Student discount page, I get the error: Oops! Something went wrong, please try again. and am re-directed to my account overview. I would happily pay for spotify premium if I didn't get this error, and a...
everytime I click the get premium button on the Student discount page, I get the error: Oops! Something went wrong, please try again. and am re-directed to my account overview. I would happily p...
Community Legend
260 Views
1 replies
0 likes
