My Spotify Won't Allow A Change To UK

TJIALPHA · 2014-12-14

I move between US and UK and change my accounts when I do. This time it is saying Spotify is not available in your country. I'm in the UK. That makes no sense. I am now offline and it's saying country doesn't match.

Jordi · 2014-12-14

Hi there and welcome to the community,

This is currently a known issue and Spotify is working on it. I would recommend to also get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter.

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.

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MichaelW · 2014-12-15

I've been in contact with someone from Spotify, and we'd like to know some things to investigate this further.

Could you please tell us what your username is, and which browser(s) you got this problem.

Thank you!

TJIALPHA · 2014-12-15

I PM'ed you.

TJIALPHA · 2014-12-17

Wow been waiting for two days now and still no fix

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