Charged after cancelled

Please refund my account TODAY.

• CLEE
• Casual Listener
• Please refund my account TODAY.
• 2015-01-18 3:17:28 AM
• 2015-01-18 3:52:43 AM
• MattSuda
• Spotify Star
• 130 Views
• 1 replies
• 0 likes

Disconnecting from Facebook

How may I declare independence from Facebook while keeping all of my music? I plan on ditching Facebook though I can't seem to break free as I created my account with Facebook.

• FrustratedPhil
• Newbie
•   How may I declare independence from Facebook while keeping all of my music?  I plan on ditching Facebook though I can't seem to break free as I created my account with Facebook. 
• 2015-01-18 2:43:00 AM
• 2015-01-18 2:46:27 AM
• MattSuda
• Spotify Star
• 158 Views
• 1 replies
• 0 likes
• Account

Premium disapears when connect to facebook

Got the 3 months promotion, now when I connect Facbook, the premium account disapears...how is that?

• martziano
• Casual Listener
• Got the 3 months promotion, now when I connect Facbook, the premium account disapears...how is that?
• 2015-01-18 1:11:40 AM
• 2015-01-18 2:20:36 AM
• MattSuda
• Spotify Star
• 152 Views
• 1 replies
• 0 likes
• Account
  Premium

HELP - Upgraded by Mistake!

I've already submitted a query but since the confirmation email I was sent suggested to do this, I thought I might as well if there was a chance of getting a quicker response. Basically, as the title suggests - there was a link on the homepage to a f...

• briebuzz
• Casual Listener
• I've already submitted a query but since the confirmation email I was sent suggested to do this, I thought I might as well if there was a chance of getting a quicker response.   Ba...
• 2012-08-15 7:29:42 PM
• 2015-01-18 2:04:48 AM
• MattSuda
• Spotify Star
• 353 Views
• 5 replies
• 0 likes

How come when I try to purchase premium online, it says, card company is having a bad day?

When I try to purchase premium and the free 30 day trial with my AMEX debit card, it won't let me purchase it?

• Tprpjp
• Newbie
• When I try to purchase premium and the free 30 day trial with my AMEX debit card, it won't let me purchase it?
• 2015-01-17 9:17:50 PM
• 2015-01-18 1:17:37 AM
• MattSuda
• Spotify Star
• 246 Views
• 1 replies
• 0 likes

Way to prevent duplicates in playlists.

i Canceled my Subcription for the month YET i still got charged again? and now im overdrawn this month what the hell is going on?

• pissedoffcustom
• Newbie
• i Canceled my Subcription for the month YET  i still got charged again? and now im overdrawn this month what the hell is going on?
• 2015-01-17 9:29:26 PM
• 2015-01-18 1:16:54 AM
• MattSuda
• Spotify Star
• 142 Views
• 1 replies
• 0 likes

can't cancel account

I'd like to join a family plan, but I can't cancel my premium account. I ge an error after I authorize with Facebook. Please fix this ASAP. Thanks. Your error messages aren't very helpful. So just cancel my account. I have no time for this.

• haag12
• Newbie
• I'd like to join a family plan, but I can't cancel my premium account. I ge an error after I authorize with Facebook. Please fix this ASAP. Thanks.   Your error messages aren't very hel...
• 2015-01-17 10:52:56 PM
• 2015-01-17 11:39:33 PM
• MattSuda
• Spotify Star
• 196 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Spotify canceling premium

Hello I subscribet to Trial of Spotify Premium at 2.1.2015. Today I canceled subsribtion. Will I have to pay more? Thank you

• user-removed
• Visitor
• Hello 🙂 I subscribet to Trial of Spotify Premium at 2.1.2015. Today I canceled subsribtion. Will I have to pay more?   Thank you 🙂
• 2015-01-17 6:11:09 PM
• 2015-01-17 7:19:17 PM
• Jordi
• Community Legend
• 311 Views
• 3 replies
• 0 likes
• Account
  Premium
  Subscription

Spotify Fake Campaign. 0,99€/3 months and I subscribed to premium and will charge me 9,99€.

• odesii
• Newbie
• 2015-01-17 11:48:36 AM
• 2015-01-17 5:32:11 PM
• Lilvf
• Newbie
• 465 Views
• 2 replies
• 0 likes

e gift card with paysafe

i dont find the option to buy the e gift card with paysafe ? help please

• Maarceln
• Casual Listener
• i dont find the option to buy the e gift card with paysafe ? help please
• 2015-01-17 3:51:18 PM
• 2015-01-17 4:41:47 PM
• OviiiOne
• Community Legend
• 891 Views
• 6 replies
• 0 likes
• Account
  Premium
  Subscription

Account Disconnected

Hi There, My account was originally connected to facebook, however for some reason it has now made a new account that claims to be the one connected to facebook, and my old one is now called 1155999522. Could someone at spotify please help me access ...

• masc
• Casual Listener
• Hi There,   My account was originally connected to facebook, however for some reason it has now made a new account that claims to be the one connected to facebook, and my old one is now call...
• 2015-01-14 9:42:16 PM
• 2015-01-17 3:15:45 PM
• masc
• Casual Listener
• 318 Views
• 2 replies
• 0 likes

Premium ended somehow? Now I have an invoice of 12.99 from iTunes?

Hi, I had premium now for more than 1 year. Somehow it ended this month? I tried to re-acfivate it via iTunes but now I paid 12.99 and not 9.99? How can I cancle this and get the 9.99€ subscription back? Thanks for quick help? BR, Daniel

• 007B2k
• Newbie
• Hi,   I had premium now for more than 1 year. Somehow it ended this month? I tried to re-acfivate it via iTunes but now I paid 12.99 and not 9.99? How can I cancle this and get the 9.99€ sub...
• 2015-01-17 1:48:15 PM
• 2015-01-17 1:58:05 PM
• MattSuda
• Spotify Star
• 279 Views
• 1 replies
• 0 likes

Premium student payment just with gift cards ?

hi there, i want to try spotify premium for one year - with the student package. right now, im using spotify free, it works fine. for the premium package, i dont want to enter any credit cards or paypal informations - i just want to go to buy 60€ for...

• flure99
• Casual Listener
• hi there,   i want to try spotify premium for one year - with the student package. right now, im using spotify free, it works fine. for the premium package, i dont want to enter any credit c...
• 2015-01-17 12:56:33 PM
• 2015-01-17 1:11:11 PM
• MattSuda
• Spotify Star
• 178 Views
• 1 replies
• 0 likes

Trying To Switch From Premium to Student

Hi, I am trying to switch from my current Premium account to a Student Premium account, but when I go to the student page and click on "get premium", it just takes me directly to my account page instead of to the page where I am supposed to verify th...

• bcomer1
• Newbie
• Hi,   I am trying to switch from my current Premium account to a Student Premium account, but when I go to the student page and click on "get premium", it just takes me directly to my accoun...
• 2015-01-16 5:50:52 PM
• 2015-01-17 2:24:39 AM
• MattSuda
• Spotify Star
• 1762 Views
• 6 replies
• 2 likes

Error when trying to pay for student premium

After signing in and completeing the student verification process, and entering my credit card information spotify encounters an error, and is unable to process my request. Please help

• aw116213
• Newbie
• After signing in and completeing the student verification process, and entering my credit card information spotify encounters an error, and is unable to process my request. Please help
• 2015-01-16 8:38:25 PM
• 2015-01-17 2:22:02 AM
• MattSuda
• Spotify Star
• 184 Views
• 1 replies
• 0 likes

user neame

How can I retrieve my user name for Spotify?

• pineapple370
• Newbie
• How can I retrieve my user name for Spotify?
• 2015-01-16 7:38:41 PM
• 2015-01-17 2:21:42 AM
• MattSuda
• Spotify Star
• 150 Views
• 2 replies
• 0 likes

Different duration times....

I have translated the messages from swedish to english.... The dates are the important information.... On page: https://www.spotify.com/se/accounts/subscription/: You are registered for Spotify Premium to 2015-01-28. When this period is finished upda...

• kebsde
• Newbie
• I have translated the messages from swedish to english....       The dates are the important information....     On page: https://www.spotify.com/se/accounts/su...
• 2015-01-16 9:10:37 PM
• 2015-01-17 2:14:21 AM
• MattSuda
• Spotify Star
• 223 Views
• 2 replies
• 0 likes
• Premium
  Subscription