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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396481 Views
  • 944 replies
  • 107 likes
  • Account
  • 396481 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170534 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170534 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98845 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98845 Views
  • 68 replies
  • 10 likes

I accidentally deleted the app from facebook

Hi, Yesterday I accidentally deleted the spotify app from facebook and now my account has gone, I reconnected it from facebook again and my Premium account is gone. I tryied everything and the email is the same but I no longer have premium and my pla...

  • Newbie
  • Hi, Yesterday I accidentally deleted the spotify app from facebook and now my account has gone, I reconnected it from facebook again and my Premium account is gone. I tryied everything and the email ...
  • MattSuda
  • Spotify Star
  • 218 Views
  • 1 replies
  • 1 likes
  • 218 Views
  • 1 replies
  • 1 likes

(1 paid month + 2 free) vs (spotify family)

Hi everybody, Recently I upgrade my free account to 1 paid month + 2 free months trial, and I want to upgrade to spotify family in order to add my wife, I have the following questions that I would like to be answered separately/
1.- doing this change,...

  • Newbie
  • Hi everybody, Recently I upgrade my free account to 1 paid month + 2 free months trial, and I want to upgrade to spotify family in order to add my wife, I have the following questions that I would li...
  • MattSuda
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
  • 216 Views
  • 1 replies
  • 0 likes

Solved!! Spotify 3 Moth got 1 moth?

Hallo,in the Netherlands there is/was a deal that you can get 3 month for the price of 1. so what i did is i bought a giftcard an used it but so it seems i only got the 1 month. my friend did the same but with paypal and than one did work?Please help...

  • Newbie
  • Hallo, in the Netherlands there is/was a deal that you can get 3 month for the price of 1. so what i did is i bought a giftcard an used it but so it seems i only got the 1 month. my friend did the...
  • MattSuda
  • Spotify Star
  • 271 Views
  • 1 replies
  • 2 likes
  • 271 Views
  • 1 replies
  • 2 likes

Dubbel debitering

hej! Spotify har dragit månadsavgiften på premium versionen två dagar Irak från mitt konto. Varför? Och kan jag få tillbaka pengarna om det inte stämmer?

  • Newbie
  • hej! Spotify har dragit månadsavgiften på premium versionen två dagar Irak från mitt konto. Varför? Och kan jag få tillbaka pengarna om det inte stämmer?
  • MattSuda
  • Spotify Star
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Tried to send a 3 month gift to a friend, was charged three times and she still didn't get the gift

This is ridiculous. I tried using my credit card, twice. Payment failed. Then I tried Paypal, same result. Called my bank, they said they authorized three separate transactions for $29.97 to Spotify, and yet my friend has no email from them and certa...

  • Visitor
  • This is ridiculous.   I tried using my credit card, twice. Payment failed. Then I tried Paypal, same result. Called my bank, they said they authorized three separate transactions for $29.97 ...
  • MattSuda
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Solved!! Facebook and Spotify link issues

Hi. I am trying to get my facebook Spotify account deleted. I guess I must have set one up sometime in the past, I now have a Spotify Premium account which I would like to get linked. My facebook account is under iftikar666@gmail.com, I would really ...

  • Casual Listener
  • Hi.   I am trying to get my facebook Spotify account deleted. I guess I must have set one up sometime in the past, I now have a Spotify Premium account which I would like to get linked. ...
  • MattSuda
  • Spotify Star
  • 1083 Views
  • 5 replies
  • 0 likes
  • Account
  • 1083 Views
  • 5 replies
  • 0 likes

Solved!! Playlists gone, subscription gone, followers gone, please help

Can someone please help me recover my information? I disconnected spotify from facebook as it suddenly started posting all my listened music again. I got logged out from my desktop app and trying to log in again with my facebook, it would send me to ...

  • Casual Listener
  • Can someone please help me recover my information?   I disconnected spotify from facebook as it suddenly started posting all my listened music again. I got logged out from my desktop app a...
  • Pete
  • Roadie
  • 445 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 445 Views
  • 6 replies
  • 0 likes

help this is stupid

said it would be £0.99 for 3 months was charged 9.99, and when i got on my account it says no subscriptions and i have no way to cancel it also no receipt very upset by this

  • Regular
  • said it would be £0.99 for 3 months was charged 9.99, and when i got on my account it says no subscriptions and i have no way to cancel it also no receipt very upset by this
  • Pete
  • Roadie
  • 242 Views
  • 4 replies
  • 0 likes
  • Account
  • 242 Views
  • 4 replies
  • 0 likes

Facebook name still appears after Unlinking

Hi, My Spotify account was created without any Facebook accounts. However, it became linked to my sister's while she was using my Spotify account via an app on iPad to share a song to her own Facebook page. When I logged back into my laptop and opene...

  • Regular
  • Hi,   My Spotify account was created without any Facebook accounts. However, it became linked to my sister's while she was using my Spotify account via an app on iPad to share a song&nb...
  • MattSuda
  • Spotify Star
  • 380 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 380 Views
  • 6 replies
  • 0 likes

unable to log in

I have a premium account, and its set up through facebook login. Ive uninstalled the app on my ipod more than once and i cant log in on the website either. An error has occurred processing your login. Please try again. is what keeps coming up.

  • Newbie
  • I have a premium account, and its set up through facebook login.  Ive uninstalled the app on my ipod more than once and i cant log in on the website either.    An error has occur...
  • MattSuda
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! 99¢ Deal

I just subscribed to premium through the $.99 deal and I was wondering if it is $.99 PER MONTH or if the $.99 covers the full three months?

  • Newbie
  • I just subscribed to premium through the $.99 deal and I was wondering if it is $.99 PER MONTH or if the $.99 covers the full three months?
  • blainskyrme
  • Regular
  • 278 Views
  • 2 replies
  • 0 likes
  • 278 Views
  • 2 replies
  • 0 likes

premium

cuanto demora una vez que pagaste, en volverse premium?  

  • Newbie
  • cuanto demora una vez que pagaste, en volverse premium?  
  • MattSuda
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Spotify Premium $.99

I attempted to purchase spotify premium for $.99, but once I placed all my info in, it had charged me $9.99. I immediately cancelled that subscription, but my receipt says that it has still charged me (this was all on mobile). I logged on to my compu...

  • Casual Listener
  • I attempted to purchase spotify premium for $.99, but once I placed all my info in, it had charged me $9.99. I immediately cancelled that subscription, but my receipt says that it has still charged m...
  • MattSuda
  • Spotify Star
  • 598 Views
  • 4 replies
  • 2 likes
  • Premium
    Subscription
  • 598 Views
  • 4 replies
  • 2 likes

Problem with my account

I have a problem with my account. First can you please change my name only into "leonevertz". Second can you please unsubscribe me from facebook? or delete my facebook connections from my spotify account.

  • Newbie
  • I have a problem with my account. First can you please change my name only into "leonevertz". Second can you please unsubscribe me from facebook? or delete my facebook connections from my spotify acc...
  • MattSuda
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

I Can't to cancel my subscription to premium

Hi, I'm trying to cancel my subscription to premium because I don't want any monthly charges anymore, but I try to update my payment data and the web loop to the same page with the button to update payment data and say that I don't have payment data ...

  • Newbie
  • Hi, I'm trying to cancel my subscription to premium because I don't want any monthly charges anymore, but I try to update my payment data and the web loop to the same page with the button to update p...
  • blainskyrme
  • Regular
  • 1587 Views
  • 9 replies
  • 2 likes
  • Account
  • 1587 Views
  • 9 replies
  • 2 likes

My Account was Deleted

Today I decided to disconect my Facebook from Spotify. After finding nothing under Account on the Spotify website, I went to Facebook. I found Spotify and deleted it from my settings. When I went to open the Spotify App it asked me to log in. After l...

  • Newbie
  • Today I decided to disconect my Facebook from Spotify. After finding nothing under Account on the Spotify website, I went to Facebook. I found Spotify and deleted it from my settings. When I went to ...
  • MattSuda
  • Spotify Star
  • 380 Views
  • 1 replies
  • 0 likes
  • Account
  • 380 Views
  • 1 replies
  • 0 likes

Solved!! Holiday Premium Deal - error at payment!

I saw an ad for the Holiday Premium Deal (buy one month get 2 free) so I signed up for an account and it led me to the 30 day free trial page. I went back to the Spotify homepage and there was the ad for the Holiday Premium Deal so I clicked on it an...

Screen Shot 2014-12-09 at 11.10.07 am.png
  • Casual Listener
  • I saw an ad for the Holiday Premium Deal (buy one month get 2 free) so I signed up for an account and it led me to the 30 day free trial page.   I went back to the Spotify homepage and there...
  • mrstowers
  • Newbie
  • 2007 Views
  • 54 replies
  • 1 likes
  • Subscription
  • 2007 Views
  • 54 replies
  • 1 likes

Deactivate my account

Hi, I already tried to use the contact form to ask for deleting my account months ago but I received 0 response and my account is still there. Any admin here to delete my spotify account ? Thanks !

  • Visitor
  • Hi,    I already tried to use the contact form to ask for deleting my account months ago but I received 0 response and my account is still there. Any admin here to delete my spotify acc...
  • MattSuda
  • Spotify Star
  • 216 Views
  • 3 replies
  • 0 likes
  • 216 Views
  • 3 replies
  • 0 likes

Adding Family Plan to Already Paid (Prepaid for a Year) Subscription

Hi, I have my account prepaid until December, 2015 (I loaded gift cards; that's my next bill date). I would like to add each of my parents to my plan. If I subscribe, will it charge me the additional $5 for each of them? I only see an option to subsc...

  • Regular
  • Hi, I have my account prepaid until December, 2015 (I loaded gift cards; that's my next bill date).   I would like to add each of my parents to my plan. If I subscribe, will it charge me the...
  • wendal
  • Regular
  • 898 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 898 Views
  • 2 replies
  • 0 likes

Solved!! Vanished Stars in 2015

When apps--such as Soundrop--are gone, will we lose our "starred" songs?

  • Casual Listener
  • When apps--such as Soundrop--are gone, will we lose our "starred" songs?
  • MattSuda
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes