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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

75751 Views

28 replies

0 likes

  • 75751 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

93153 Views

9 replies

2 likes

Account
Login
  • 93153 Views
  • 9 replies
  • 2 likes

Want to change facebook email login

I usally log in with my facebook account. I have gotten married and switched to a join account with my husband and want that email address used to log in instead. I can not get it to switch over - wants to keep logging me into my old account - If I t...

Newbie

I usally log in with my facebook account.  I have gotten married and switched to a join account with my husband and want that email address used to log in instead.  I can not get it to swit...

Jordi

Community Legend

222 Views

1 replies

0 likes

  • 222 Views
  • 1 replies
  • 0 likes

Moving account log-in from Facebook to email

I signed up for Premium years ago and used my Facebook log-in info to register. Now, I want to be able to log-in with my e-mail address instead because I don't want it connected to my Facebook anymore. Is this possible?

Newbie

I signed up for Premium years ago and used my Facebook log-in info to register.   Now, I want to be able to log-in with my e-mail address instead because I don't want it connected to my Face...

Jordi

Community Legend

189 Views

1 replies

0 likes

Login
  • 189 Views
  • 1 replies
  • 0 likes

Can't upgrade to 3-mon $.99 trial

I am unable to upgrade to premium with the $0.99 3 month trial. It won't allow me to log in with Facebook. I try to use my username and it says incorrect. I try to use my full email as my username and it says "forbidden character @" . I use the full ...

Newbie

I am unable to upgrade to premium with the $0.99 3 month trial. It won't allow me to log in with Facebook. I try to use my username and it says incorrect. I try to use my full email as my username an...

Jordi

Community Legend

205 Views

1 replies

0 likes

Account
Premium
  • 205 Views
  • 1 replies
  • 0 likes

Premium gone - Vodafone problem?

Hi guys, I have the 12 months free premium offer through vodafone, activated early November, and it seems to have dropped out back to free at the end of November. Can you please check the issue? Vodafone have just given me the run-around. Brad

Newbie

Hi guys,   I have the 12 months free premium offer through vodafone, activated early November, and it seems to have dropped out back to free at the end of November.   Can you please...

Jordi

Community Legend

195 Views

1 replies

0 likes

  • 195 Views
  • 1 replies
  • 0 likes

Can't login to accept spotify family plan

When I try to login to spotify to accept the family plan, the login fails. I have it working through my facebook, but when I try to login with facebook, it tells me that I have a spotify account under my email. When I try to change my password (so th...

Newbie

When I try to login to spotify to accept the family plan, the login fails.  I have it working through my facebook, but when I try to login with facebook, it tells me that I have a spotify accoun...

Jordi

Community Legend

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

Emails

Please, please, please tell me the combination of prayers, incantations, or whatever that will stop Spotify from sending me emails. I've updated my preferences probably a dozen times now, and yet Spotify keeps sending me "this week in new music" like...

Newbie

Please, please, please tell me the combination of prayers, incantations, or whatever that will stop Spotify from sending me emails.  I've updated my preferences probably a dozen times now, and y...

Jordi

Community Legend

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Solved!! subscription

Due to my network provider offering me a subscrtion to Spotify, I have been told to cancel current subscription. I have cancelled the subscription but I can't link to my netwark as it's still wiating for the cancellation! Can anyone help? x

Visitor

Due to my network provider offering me a subscrtion to Spotify, I have been told to cancel current subscription. I have cancelled the subscription but I can't link to my netwark as it's sti...

Jordi

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

your password revover dosent work?

your password revover dosent work?

Visitor

your password revover dosent work?

Jordi

Community Legend

204 Views

1 replies

0 likes

  • 204 Views
  • 1 replies
  • 0 likes

Charged for Premium, and still considered "free" account.

Can't figure out why all of a sudden, after over a year of succesful a subscription, my account reverted back into a free mode, even though I am still getting charged. Help please!

Visitor

Can't figure out why all of a sudden, after over a year of succesful a subscription, my account reverted back into a free mode, even though I am still getting charged. Help please!

dfnzl

Music Fan

240 Views

2 replies

0 likes

  • 240 Views
  • 2 replies
  • 0 likes

I've been charged twice for the past three months.

Hello, I have been charged twice for the past three months.I only have one Spotify account. What additional information do I need to provide so I can get refunded?

Newbie

Hello,   I have been charged twice for the past three months.I only have one Spotify account.   What additional information do I need to provide so I can get refunded?  

Rodrigo

Community Legend

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

Spotify charge

I got spotify premium then I immediately cancelled it after I got it so I know it was to charge for that month. I was fine with that. But then they charged for the next month. I had no money on my card and I was charged a 35 dollar over draft fee. I ...

Regular

I got spotify premium then I immediately cancelled it after I got it so I know it was to charge for that month. I was fine with that. But then they charged for the next month. I had no money on my ca...

Kunalshah96

Regular

1575 Views

9 replies

0 likes

  • 1575 Views
  • 9 replies
  • 0 likes

Charged twice via PayPal

I was charged twice this month for my paypal account. Between my wife and I we have two subscriptions, one on PayPal (mine) and hers via credit card. The PayPal one was charged twice, and I received a message saying there was a problem with the payme...

Newbie

I was charged twice this month for my paypal account. Between my wife and I we have two subscriptions, one on PayPal (mine) and hers via credit card. The PayPal one was charged twice, and I received ...

Jordi

Community Legend

342 Views

1 replies

0 likes

Subscription
  • 342 Views
  • 1 replies
  • 0 likes

Austria wasn't available

Dear Spotify Team, due to the fact, that I do not have a Credit Card I wanted to buy myself a Spotify E-Card for an 3 Month Subscription. I was asked which Country and Austria wasn't within these Countries. So I didn't thought that this would be impo...

Casual Listener

Dear Spotify Team, due to the fact, that I do not have a Credit Card I wanted to buy myself a Spotify E-Card for an 3 Month Subscription. I was asked which Country and Austria wasn't within these Cou...

Travellerman

Casual Listener

514 Views

4 replies

1 likes

  • 514 Views
  • 4 replies
  • 1 likes

Been charged for the past 3 months for a subscription that I've cancelled

I just looked at my bank account and saw that Spotify has been charging me 10 bucks for the past three months on a subscription that I've canceled since then. I recancelled it again just now, but I don't understand why it's been charging me??? How ca...

Visitor

I just looked at my bank account and saw that Spotify has been charging me 10 bucks for the past three months on a subscription that I've canceled since then. I recancelled it again just now, but I d...

Rodrigo

Community Legend

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Spotify premium or not?

I'm currently thinking of upgrading my spotify free account to premium, especially with the ongoing promo (is it 0.99c/ month for three months or is it 0.99c for all three months?) I'm very interested in upgrading my account, however, I'm concerned i...

Newbie

I'm currently thinking of upgrading my spotify free account to premium, especially with the ongoing promo (is it 0.99c/ month for three months or is it 0.99c for all three months?) I'm very intereste...

dinomight

Spotify Star

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Spotify signup screwed up, CS has no interest in helping

I'm posting this for a friend of mine, whom I was helping to set up a Spotify Premium account to use with her new Gramofon. First step, download the Spotify App on her Android device and subscribe, right? Normally this is easy; click 'Sign up with Fa...

Casual Listener

I'm posting this for a friend of mine, whom I was helping to set up a Spotify Premium account to use with her new Gramofon. First step, download the Spotify App on her Android device and subscri...

Rowdy

Casual Listener

635 Views

5 replies

0 likes

Account
Login
Subscription
  • 635 Views
  • 5 replies
  • 0 likes

Solved!! Upraded and appears on my phone

Hi, I just upgraded spotify and when I listen on my notebook it now automatically shows me what songs I am playing, on my phone device. Just eats power and totally unnecessary. It's something with Spotify connect. How to fix this, like it was before ...

Newbie

Hi,   I just upgraded spotify and when I listen on my notebook it now automatically shows me what songs I am playing, on my phone device. Just eats power and totally unnecessary. It's someth...

Rodrigo

Community Legend

472 Views

1 replies

0 likes

Premium
  • 472 Views
  • 1 replies
  • 0 likes

Account was charged three times in one day

My account was charged three times in one day and I really don't wanna go through my bank to fix this.

Casual Listener

My account was charged three times in one day and I really don't wanna go through my bank to fix this.

Rodrigo

Community Legend

562 Views

5 replies

0 likes

Premium
Subscription
  • 562 Views
  • 5 replies
  • 0 likes

I PAID FOR PREMIUM BUT STILL STUCK WITHT THE FREE ACCOUNT.

I'VE SENT THREE OR FOUR CONTACT FORMS AND NO ONE HAS RESPINDED OR HELPED, JUST THE AUTOMATIC RESPONSE THAT YOU ARE PROCESSING MY REQUEST BUT IT'S BEEN A WEEK ALMOST AND CANT GET MY PREMIUM SERVICE RUNNING. PLEASE FIX IT.

Newbie

I'VE SENT THREE OR FOUR CONTACT FORMS AND NO ONE HAS RESPINDED OR HELPED, JUST THE AUTOMATIC RESPONSE THAT YOU ARE PROCESSING MY REQUEST BUT IT'S BEEN A WEEK ALMOST AND CANT GET MY PREMIUM SERVICE RU...

Rodrigo

Community Legend

561 Views

1 replies

1 likes

  • 561 Views
  • 1 replies
  • 1 likes

Changed tumblr URLs, now it won't let me log in!

So I recently changed my tumblr URL, but whenever I try to log in, in order for it to post to the correct URL, it keeps saying it's an invalid username and password. I've changed my password 3 times, and have been placing just the username, no email ...

Casual Listener

So I recently changed my tumblr URL, but whenever I try to log in, in order for it to post to the correct URL, it keeps saying it's an invalid username and password.   I've changed my passwo...

NTStem

Casual Listener

866 Views

4 replies

0 likes

  • 866 Views
  • 4 replies
  • 0 likes