Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi! I want to delete Facebook acount but Spotify relates to the so I neet to know if I still will be able to log in to spotify(after FB account deleted) and how? Thanks
I was planning on starting my account back up anyway and saw the $0.99 for 3 months ad. When I selected the Upgrade Now link under the ad, I recieved a warning stating, "It appears that you are not eligible for the discounted product that you are try...
How can i get 7 days spotify premium free trial?
Hi there, My spotify premium account has become inaccessible to me today. I was spontaneously logged out of the android app as I was using it and now the desktop app is stuck in offline mode. When I try to log back in on the android app using my deta...
I was initially very positive towards Spotify. But I have experienced a situation where my Spotify account seems to be immutably married to Facebook, with no control over this marriage, and I consider this completely unacceptable. The only solution s...
Hey so I made a spotify account seperate than my Facebook account. I now want to sync them (so I can import my Facebook library into apps like Songkick). If I click "Connect to Facebook" in the desktop app, my browser takes me to a page that simply s...
I just went to play christmas songs on my phone and it said I was logged into a computer I clicked 'play here' it played then logged back into the computer and so stopped. I'm very upset as I have paid for this service and it's ruining Christmas.<...
First, I am in the US. I am trying to get Spotify Premium with the student discount. When I enter my payment details at first it kept redirecting me to the validation page, even though it said I was validated. Now, whenever I try to get it, I receive...
So about a month ago i started getting into Spotify, and i heard about the college student discount, which i am eldgible for, and, because i was curious what information it was required, i found the liink for it and clicked into the page where you ap...
Sorry if this has been asked/answered, I coudn't find an existing message. If I create a new Spotify account to take advantage of the $.99 for three months of Premium special, can I then add a family member and pay $5.99 for three months, or does the...
I would like my money back I don't use Spotify and its still taking money
I am a UK customer and I signed up to Spotify a long time ago with the "Unlimited" subscription option (which you no longer offer to new customers anymore, I believe). It has been great, but now I want to upgrade to the Premium option so I can use Sp...
I have changed my card details and updated them on my iTunes etc and i have paid to upgrade my spotify and it still thinks I have the free one so won't download my music
How am I supposed to fix my spotify whenever I can't get in touch with anyone?
I just signed up for premium and everything seems to be working except that the supscription status says: Your Spotify Premium subscription will be automatically renewed on 2015-01-11 and charged 9.99 CAD + Sales tax, unless you cancel your subscript...
I got a spotify account two days ago (using spotify free) and created a lot of playlists. Today I opened spotify and it must've been updated since it looked different and where the playlists should show up on the left it just says "loading" all the t...
Hi everyone, does anyone know the best way to contact spotify for account issues? i had an email account which i was using and had all my playlists but yesterday spotify was crashing on my mac with that account. i deleted the preference files, went t...
Im traveling for 3 Month And when i want to log in i cant because a Message say that i can use spotify abroad only for 14 days
Hallo, ich möchte gerne zu Weihnachten Spotify Premium verschenken und bin natürlich auch an den 2 gratis Monaten interessiert. Das Geschenk geht allerdings an einen Freund, das Konto müsste ich also erstmal erstellen und würde gerne den Premiumstatu...