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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554069 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131212 Views
74 replies
12 likes
Is there a way to ask for my concern if i want to pay the month or not? not to be automatic charge
Is there a way to ask for my concern if i want to pay the month or not? not to be automatic charge
Community Legend
238 Views
1 replies
0 likes
Hi all Rather unusual issue I'm having: today I booted up Spotify on my phone and all my playlists had dissapeared as well as the one album I had uploaded from my Mac. In it's place was one playlist called 'Album' that featured mostly songs from Stre...
Hi all Rather unusual issue I'm having: today I booted up Spotify on my phone and all my playlists had dissapeared as well as the one album I had uploaded from my Mac. In it's p...
Casual Listener
761 Views
4 replies
0 likes
I'm trying to print receipt of my Spotify subscription payment. It has worked before but now my "View Receipts" is empty.
I'm trying to print receipt of my Spotify subscription payment. It has worked before but now my "View Receipts" is empty.
Community Legend
3827 Views
26 replies
4 likes
Hola, soy cliente de Spotify Premium desde hace años y quisiera continuar disfrutando del servício. Hace tres dias contraté Spotify Premium a través de una oferta de Movistar por el importe de 6 Euros pero en mi cuenta de Spotify me indica que el prò...
Hola, soy cliente de Spotify Premium desde hace años y quisiera continuar disfrutando del servício. Hace tres dias contraté Spotify Premium a través de una oferta de Movistar por el importe de 6 Euro...
Community Legend
374 Views
2 replies
0 likes
Hello Spotify, about 10 months Spotify is debiting the Spotify Premium tariff (about 10€ per month) from my bank account although I am sure that i cancelled my premium in those days. What can i do now?
Hello Spotify, about 10 months Spotify is debiting the Spotify Premium tariff (about 10€ per month) from my bank account although I am sure that i cancelled my premium in those days. What ...
Community Legend
262 Views
1 replies
0 likes
I bought a spotify subscription card and activated it but it was activated as spotify unlimited so I bought another one wich I activated as premium but when i checked it got activated as unlimited so I contacted the customers service and they replied...
I bought a spotify subscription card and activated it but it was activated as spotify unlimited so I bought another one wich I activated as premium but when i checked it got activated as unlimited so...
Community Legend
236 Views
1 replies
0 likes
First off, Spotify you need a freaking phone number! At least use Skype for the love of god. Secondly, I love your service. Now for the problem at hand. In August, I signed up for the Student Discount but my billing statement states that I have been ...
First off, Spotify you need a freaking phone number! At least use Skype for the love of god. Secondly, I love your service. Now for the problem at hand. In August, I signed up f...
Community Legend
933 Views
13 replies
0 likes
Spotify treats me as abroad because when I created this account my country was automatically set to USA, when I am in Canada. I wish ot change that setting to Canada, but the option to change it is greyed out. Because of this I can't make changes to ...
Spotify treats me as abroad because when I created this account my country was automatically set to USA, when I am in Canada. I wish ot change that setting to Canada, but the option to change it is g...
Community Legend
330 Views
2 replies
0 likes
I put in my credit card info 3 times and I can't get a subscription! Why is there no phone number to call. I just want to make sure I'm not going to get charged multiple times a month now. I've sent emails and no one is emailing me back this is not w...
I put in my credit card info 3 times and I can't get a subscription! Why is there no phone number to call. I just want to make sure I'm not going to get charged multiple times a month now. I've sent ...
Regular
411 Views
3 replies
1 likes
Well, I can't change e-mail address, and this is because I can't remember my password. Have been using log in via facebook for a long time now, and only been logging in via this, because of doing this for a long time, the email I have registered at y...
Well, I can't change e-mail address, and this is because I can't remember my password. Have been using log in via facebook for a long time now, and only been logging in via this, because of doing thi...
Community Legend
1847 Views
3 replies
0 likes
For the past week I have been trying to log in to Spotify but I can't. It continues to say this email address is already in use. I have used the contact form twice and received no answer, and also left a comment on the app page in Google Play...no re...
For the past week I have been trying to log in to Spotify but I can't. It continues to say this email address is already in use. I have used the contact form twice and received no answer,...
Community Legend
387 Views
5 replies
0 likes
Hey! I I use spotify all the time over here in the UK, but I went to work in Italy for 3 months, Spotify asked me to change my country because it didn't match, so I did, and now I've come home, It asked me to change it again and then tells me that it...
Hey! I I use spotify all the time over here in the UK, but I went to work in Italy for 3 months, Spotify asked me to change my country because it didn't match, so I did, and now I've come ...
Community Legend
249 Views
1 replies
0 likes
I was linked to Facebook with my account, but I recently unlinked the two. However, my profile picture and username still appear as it does on Facebook. Is there any way to revert back to my original Spotify username and disassociate my Spotify Accou...
I was linked to Facebook with my account, but I recently unlinked the two. However, my profile picture and username still appear as it does on Facebook. Is there any way to revert back to ...
Community Legend
475 Views
7 replies
0 likes
Hi, Well, I used to have premium account when I was traveling, but I have stopped the subscription. When I did comeback to my home country Spotify does not allow me to use my account without buying premium.1. It asks to change my payment details - my...
Hi, Well, I used to have premium account when I was traveling, but I have stopped the subscription. When I did comeback to my home country Spotify does not allow me to use my account witho...
Community Legend
470 Views
5 replies
0 likes
Hi I accidentally deleted the Spotify application on my Facebook account. The next time I opened Spotify, it wanted me to log in. I did so via Facebook. Now I not on premium anymore, all my followings and playlists are deleted. It seems as if my acco...
Hi I accidentally deleted the Spotify application on my Facebook account. The next time I opened Spotify, it wanted me to log in. I did so via Facebook. Now I not on premium anymore, all m...
Community Legend
217 Views
1 replies
0 likes
Hi, I pay the $5 USD subscription.When I subscribed I was supposed to get no commercials. But, when playing on my mobile device I have recently been getting commercials. Did you change the terms of service or is there something else going on?
Hi, I pay the $5 USD subscription.When I subscribed I was supposed to get no commercials. But, when playing on my mobile device I have recently been getting commercials. Did you change the...
Community Legend
184 Views
2 replies
0 likes
My discount was approved, but when I went to change my "payment method" like they said, there was no option to choose the student discount like shown in the photo. please help
My discount was approved, but when I went to change my "payment method" like they said, there was no option to choose the student discount like shown in the photo. please help
Community Legend
209 Views
1 replies
0 likes
Can i change my profile name? In stead op DestinyChurchGroningen to DestinyChurchMusic?
Can i change my profile name? In stead op DestinyChurchGroningen to DestinyChurchMusic?
Community Legend
265 Views
1 replies
0 likes
Hello!I just moved to Australia from Denmark. And today I changed my country to Australia and paid for premium, but I cannot log in? I still just get the 14 days error every time I try.. Please help!! this is just not ok!
Hello! I just moved to Australia from Denmark. And today I changed my country to Australia and paid for premium, but I cannot log in? I still just get the 14 days error every time I try.. Please hel...
Community Legend
648 Views
1 replies
0 likes
