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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80489 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654129 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734614 Views
18 replies
29 likes
I really love Spotify and actually setup an account and payed subscription for it for many month. Unfortunately I struggeled with some country settings due to the company I work for do have the internet connection out of U.K. while I do live in Switz...
I really love Spotify and actually setup an account and payed subscription for it for many month. Unfortunately I struggeled with some country settings due to the company I work for do have the int...
Casual Listener
556 Views
4 replies
0 likes
I no longer want a spotify premium account. How do I get out of it? Please advise. Email Removed Please email me directly.
I no longer want a spotify premium account. How do I get out of it? Please advise. Email Removed Please email me directly.
Community Legend
659 Views
6 replies
0 likes
Hi Guys, I have Spotify premium for quite some time now and would like to share it with my buddy. The thing is, he only wants to use it for playlist created on my account to be used in OFFLINE mode. While, I use my playlist for both online and offlin...
Hi Guys, I have Spotify premium for quite some time now and would like to share it with my buddy. The thing is, he only wants to use it for playlist created on my account to be used in OFF...
Regular
514 Views
5 replies
0 likes
Tried to purchase a 3-month premium membership as a gift for someone else. Everything went all the way through. When I clicked purchase all I got was "Error in procsessing request" What does this mean? Why is spotify so bad at error messages? My card...
Tried to purchase a 3-month premium membership as a gift for someone else. Everything went all the way through. When I clicked purchase all I got was "Error in procsessing request" What does this...
Newbie
556 Views
3 replies
0 likes
My Spotify desktop client suddenly wasn't staying open, so I followed instructions from this post: http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Mac-Troubleshooting-Spotify/td-p/105281#uninstall I deleted these two folders and reinstalle...
My Spotify desktop client suddenly wasn't staying open, so I followed instructions from this post: http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Mac-Troubleshooting-Spotify/td...
Community Legend
412 Views
3 replies
0 likes
Hello Could anyone tell me why- (im looking at you, Spotify), I cant turn off followers or at least make my account private, to approve followers etc? I dont need people I dont know being notified when I fire up The Venga Boys on a friday afternoon!!...
Hello Could anyone tell me why- (im looking at you, Spotify), I cant turn off followers or at least make my account private, to approve followers etc? I dont need people I dont ...
Music Fan
22910 Views
7 replies
9 likes
I need to change the details of my credit card for me are currently charging for a new
I need to change the details of my credit card for me are currently charging for a new
Community Legend
201 Views
1 replies
0 likes
Last night I was listening to Spotify just fine (with Premium) and I woke this morning to find my Premium gone. I tried to re upgrade to Premium because I noticed I was never charged for it this month, and the after selecting carrier billing as my pa...
Last night I was listening to Spotify just fine (with Premium) and I woke this morning to find my Premium gone. I tried to re upgrade to Premium because I noticed I was never charged for it this mont...
Newbie
18848 Views
9 replies
2 likes
Trying to get the free trial put my card number in and it keeps saying it can't be processed any ideas
Trying to get the free trial put my card number in and it keeps saying it can't be processed any ideas
Community Legend
271 Views
2 replies
0 likes
Hi! I ordered a premium account for 9,90 € but they took 12,99 €! Howe could that be? Best regards Sven
Hi! I ordered a premium account for 9,90 € but they took 12,99 €! Howe could that be? Best regards Sven
Community Legend
306 Views
2 replies
0 likes
I became a premium member via the apple app store. Why is this item more expensive than when you order this directly via Spotify? Fee per month should only be euro 9.99 instead of euro 12.99! Will the next months also be more expensive than the 9.99?
I became a premium member via the apple app store. Why is this item more expensive than when you order this directly via Spotify? Fee per month should only be euro 9.99 instead of euro 12.9...
Newbie
13711 Views
5 replies
0 likes
I was recently charged the full amount to get premium when before I was getting the discount. I was refunded my money, and now when I tried again to upgrade using the discount I was charged the full amount (AGAIN). What is going on? How can I fix thi...
I was recently charged the full amount to get premium when before I was getting the discount. I was refunded my money, and now when I tried again to upgrade using the discount I was charged the full ...
Community Legend
231 Views
2 replies
0 likes
Hey forum friends, I'm new here. But not on spotify .. Anyway, I wonder why only the windows phone platform is impossible to use the app without having a premium account and in other platforms is possible for free .. why? thx
Hey forum friends, I'm new here. But not on spotify .. Anyway, I wonder why only the windows phone platform is impossible to use the app without having a premium account and in other platforms is p...
Community Legend
335 Views
1 replies
0 likes
I canceled my premium membership about a week ago and I've been trying to reinstate it since then. The issue that I'm having is that I only get the option to choose a 30-day free trial then get charged after that trial runs out. The problem is that I...
I canceled my premium membership about a week ago and I've been trying to reinstate it since then. The issue that I'm having is that I only get the option to choose a 30-day free trial then get charg...
Community Legend
517 Views
2 replies
0 likes
I have signed up for a 30-day trial and cancelled it before the 30 days why am I being charged this is just silly and really frustrating please help me out £9.99 is allot of money for a student really want to sort this out seeing how long Spotify Cas...
I have signed up for a 30-day trial and cancelled it before the 30 days why am I being charged this is just silly and really frustrating please help me out £9.99 is allot of money for a student reall...
Community Legend
224 Views
1 replies
0 likes
Hi guys, So I am just about ready to quit my 1.5 year relationship with Spotify. This is my last attempt to rectify the issue before never using the program again. I would really appriciate any help. The issue is: I have spotify installed on my mac a...
Hi guys, So I am just about ready to quit my 1.5 year relationship with Spotify. This is my last attempt to rectify the issue before never using the program again. I would really appriciat...
Not applicable
497 Views
4 replies
0 likes
Dear Spotify friends I d like to make a GIFT SUBSCRIPTION to a friend of mine in US. Who do I have to write to? Can anyone send to me the Spotify address so I can send them my request? thanks so much everyone Giuliano I am
Dear Spotify friends I d like to make a GIFT SUBSCRIPTION to a friend of mine in US. Who do I have to write to? Can anyone send to me the Spotify address so I can send them my request? t...
Community Legend
508 Views
1 replies
0 likes
I'm looking at making a change to Spotify from Pandora, as I understand that Spotify premium offers better sound quality (I'll be playing music through a higher end receiver/speakers setup). With that said, is the premium audio via computer only or d...
I'm looking at making a change to Spotify from Pandora, as I understand that Spotify premium offers better sound quality (I'll be playing music through a higher end receiver/speakers setup). With tha...
Community Legend
695 Views
2 replies
0 likes
Last week I was at my neighbors and I made contact with their Spotify Connect speakers. Everytime I open spotify it wil play the music from their speakers instead of my iPhone (Even when I'm on my own WiFi network or without a WiFi network). Please s...
Last week I was at my neighbors and I made contact with their Spotify Connect speakers. Everytime I open spotify it wil play the music from their speakers instead of my iPhone (Even when I'm o...
Casual Listener
127092 Views
124 replies
6 likes
Hello I have done everything that spotify says that you could do to switch facebook on my spotify, but is still have my little brothers facebook on mine spotify account and my name and facebook on his spotify account. So now i really need you help to...
Hello I have done everything that spotify says that you could do to switch facebook on my spotify, but is still have my little brothers facebook on mine spotify account and my name and facebo...
Not applicable
831 Views
2 replies
0 likes
