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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413149 Views
  • 965 replies
  • 108 likes
  • Account
  • 413149 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180251 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180251 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101157 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101157 Views
  • 68 replies
  • 10 likes

Solved!!Superuser Contribution Charged Twice

I just looked at my bank account statement and noticed that I was charged twice this month. I've noticed that this isn't all that uncommon. How is that okay? What kind of business **bleep**s up with someone's credit card information this often? Not t...

  • Newbie
  • I just looked at my bank account statement and noticed that I was charged twice this month.  I've noticed that this isn't all that uncommon.  How is that okay?  What kind of business *...
  • Petya
  • Community Legend
  • 2078 Views
  • 40 replies
  • 0 likes
  • 2078 Views
  • 40 replies
  • 0 likes

Superuser Contribution I Disables Facebook, but now my "name" is a bunch of numbers. Is there a way to change this?

If it requires setting up a new account and then having my playlists transferred, ill do that, but I would really like to have my account name not be an 11 digit number.

  • Visitor
  • If it requires setting up a new account and then having my playlists transferred, ill do that, but I would really like to have my account name not be an 11 digit number.
  • Petya
  • Community Legend
  • 421 Views
  • 2 replies
  • 0 likes
  • Account
  • 421 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps redownloading my songs everyday

PlanPremiumCountryBelgiumDeviceSamsung Galaxy J7 MaxOperating SystemAndroid Oreo My Question or IssueEveryday Spotify redownloads my already downloaded songs. I can't listen to my downloaded songs offline for more than a day because the songs become ...

  • Regular
  • Plan Premium Country Belgium Device Samsung Galaxy J7 Max Operating System Android Oreo   My Question or Issue Everyday Spotify redownloads my already downloaded songs. I can't li...
  • Petya
  • Community Legend
  • 14886 Views
  • 11 replies
  • 7 likes
  • Account
    Premium
  • 14886 Views
  • 11 replies
  • 7 likes

Solved!!Superuser Contribution Account creation impossible from multiple devices

Hi, I have spotify premium, and just upgraded to spotify family and started creating an account for my son, using the normal signup procedure, outside my account.. The account creation page asks for an email address, password to be used and birth dat...

  • Casual Listener
  • Hi,   I have spotify premium, and just upgraded to spotify family and started creating an account for my son, using the normal signup procedure, outside my account..   The account creat...
  • Petya
  • Community Legend
  • 1221 Views
  • 2 replies
  • 0 likes
  • Account
  • 1221 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problems to get to account after updating Spotify

PlanFree/PremiumCountryFinland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)PC and mobile phoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter Spotify recently updated itself, I've not been able to access...

  • Visitor
  • Plan Free/Premium Country Finland   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) PC and mobile phone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   ...
  • Petya
  • Community Legend
  • 615 Views
  • 2 replies
  • 0 likes
  • Account
  • 615 Views
  • 2 replies
  • 0 likes

Cant locate my spotify artist profile when uploading through Distrokid

I'm having an issue when uploading my music to Spotify through Distrokid, none of the options I can choose from the drop-down list of Spotify artists are my bands' Spotify artist account. Please help.

  • Newbie
  • I'm having an issue when uploading my music to Spotify through Distrokid, none of the options I can choose from the drop-down list of Spotify artists are my bands' Spotify artist account. Please help.
  • Billy-J
  • Spotify Star
  • 553 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 553 Views
  • 1 replies
  • 0 likes

Entering Adress is not possible, error "try again"

PlanPremiumCountryGermanyDeviceWin10, Android Pixel 2, WinOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen i enter a family adress i recieve an response "Try Again"

  • Newbie
  • Plan Premium Country Germany Device Win10, Android Pixel 2, Win Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When i enter a family adress i reci...
  • Billy-J
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 336 Views
  • 1 replies
  • 0 likes

Falha no pagamento Nubank

PlanFree/PremiumCountryBrazilDevice(iPhone 6 SE)Operating System(iOS 12) My Question or IssueNao consigo comprar o plano premium pq esta dando falha na hora de processar o pagamento.

  • Casual Listener
  • Plan Free/Premium Country Brazil Device (iPhone 6 SE) Operating System (iOS 12)   My Question or Issue Nao consigo comprar o plano premium pq esta dando falha na hora de processar o pa...
  • Billy-J
  • Spotify Star
  • 464 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 464 Views
  • 1 replies
  • 1 likes

Google home mini

I'm trying to claim my Google home mini, but when I try to link to my google account, it keeps trying to link the the wrong gmail account. My student account doesnt allow Google pay permissions, but my personal one does, but the webpage does not allo...

  • Visitor
  • I'm trying to claim my Google home mini, but when I try to link to my google account, it keeps trying to link the the wrong gmail account. My student account doesnt allow Google pay permissions, but ...
  • Billy-J
  • Spotify Star
  • 909 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 909 Views
  • 1 replies
  • 0 likes

Account name

Hello. I just created account but it gave me this stupid name instead: efji79jtn9k620qxt4amy11o4. I was just finding my favourite artists for like 2 hours so I don't really want to create a new account and do it again. I even tried to create a new on...

  • Visitor
  • Hello. I just created account but it gave me this stupid name instead: efji79jtn9k620qxt4amy11o4. I was just finding my favourite artists for like 2 hours so I don't really want to create a new accou...
  • Emilia_8
  • Community Legend
  • 640 Views
  • 4 replies
  • 0 likes
  • Account
  • 640 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sharing to Instagram Story will open the camera instead of the story editor (2)

Plan Premium Country Turkey Device Xiaomi Mi 9 SE Operating System Android Pie My Question or Issue Sharing on Instagram Stories doesn't work. When I click on the "Instagram Hikayeler" (Instagram Stories) It leads me here and nothing happens.

Screenshot_2019-12-13-01-44-07-698_com.spotify.music.jpg Screenshot_2019-12-13-01-44-14-077_com.instagram.android.jpg
  • Casual Listener
  • Plan Premium Country Turkey Device Xiaomi Mi 9 SE Operating System Android Pie   My Question or Issue Sharing on Instagram Stories doesn't work.   When I click ...
  • Peter
  • Spotify Legend
  • 4587 Views
  • 13 replies
  • 10 likes
  • Android
  • 4587 Views
  • 13 replies
  • 10 likes

Hulu Issues

I activated Hulu to my Spotify account about 6 months ago, maybe longer. I have had Premium for a while. I noticed I was not able to log into Hulu anymore. I checked my account and noticed somebody had hacked into my account and changed my plan to a ...

  • Visitor
  • I activated Hulu to my Spotify account about 6 months ago, maybe longer. I have had Premium for a while. I noticed I was not able to log into Hulu anymore. I checked my account and noticed somebody h...
  • Billy-J
  • Spotify Star
  • 873 Views
  • 1 replies
  • 0 likes
  • 873 Views
  • 1 replies
  • 0 likes

Charged twice. Then account disabled after chargeback

I was charged twice by Spotify for the same month. The strange thing is, I recently lost my credit card and had it replaced. I did NOT update my payment information in Spotify so I was surprised to see a bill for two charges show up on my new credit ...

  • Visitor
  • I was charged twice by Spotify for the same month. The strange thing is, I recently lost my credit card and had it replaced. I did NOT update my payment information in Spotify so I was surprised to s...
  • Billy-J
  • Spotify Star
  • 483 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 483 Views
  • 1 replies
  • 0 likes

Solved!! Lost playlists

after changing my credit card for premium payment, my whole account went blank like it’s brand new ! I also disconected from facebook. I’ve lost everything, years of playlists and savings.... tried everything to log in and re install the app on iphon...

  • Casual Listener
  • after changing my credit card for premium payment, my whole account went blank like it’s brand new ! I also disconected from facebook.  I’ve lost everything, years of playlists and savings.... ...
  • Brunelicia
  • Community Legend
  • 1180 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1180 Views
  • 3 replies
  • 0 likes

Solved!! Change name? (not username)

PlanPremiumCountryU.S. DevicelaptopOperating Systemwindows 10 My Question or IssueI recently changed my name on facebook and would like to have that new name on spotify too. I thought they were connected, so my spotify name would just update, but it ...

  • Newbie
  • Plan Premium Country U.S.   Device laptop Operating System windows 10   My Question or Issue I recently changed my name on facebook and would like to have that new name on spotif...
  • Emilia_8
  • Community Legend
  • 443 Views
  • 1 replies
  • 0 likes
  • Account
  • 443 Views
  • 1 replies
  • 0 likes

Artist name change questions

I asked my distributor, and asked if it is possible they said yes, all I need to do is to request for a name change and take down all my releases however they said there is no guarantee whether the streams will retain. Will Spotify retain my streams ...

  • Visitor
  • I asked my distributor, and asked if it is possible they said yes, all I need to do is to request for a name change and take down all my releases however they said there is no guarantee whether the s...
  • OneByBoo
  • Roadie
  • 384 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 384 Views
  • 1 replies
  • 0 likes

Solved!! [Artist] No song found in "Songs" tab, just only "Releases" shows

PlanFreeCountryVietnamDeviceMacbook Pro late 2016Operating SystemMacOS Dear everyone, I have released my very first song on Spotify, however I don't see any song in "Songs" tab on the artist dashboard (for e.g. https://artists.spotify.com/c/artist/.....

  • Newbie
  • Plan Free Country Vietnam Device Macbook Pro late 2016 Operating System MacOS   Dear everyone,   I have released my very first song on Spotify, however I don't see any song in "S...
  • Luan
  • Spotify Star
  • 496 Views
  • 1 replies
  • 0 likes
  • Other
  • 496 Views
  • 1 replies
  • 0 likes

Solved!! Display Name not showing up anywhere

PlanFreeCountryMalaysiaDeviceHuawei P20 ProOperating SystemAndroid 9 My Question or IssueAfter choosing a display name during account creation, it does not show up anywhere. My "Profile" shows the random alphanumeric username, and my playlists also u...

  • Casual Listener
  • Plan Free Country Malaysia Device Huawei P20 Pro Operating System Android 9   My Question or Issue After choosing a display name during account creation, it does not show up anywhere. ...
  • Emilia_8
  • Community Legend
  • 2731 Views
  • 3 replies
  • 0 likes
  • Account
  • 2731 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently Played Artists isn't updating

PlanPremiumCountryUSADeviceiPhone 11 ProOperating SystemiOS 13.3 My Question or IssueMy Recently Played Artists feature hasn't updated in a few weeks.

  • Newbie
  • Plan Premium Country USA Device iPhone 11 Pro Operating System iOS 13.3   My Question or Issue My Recently Played Artists feature hasn't updated in a few weeks.
  • Guido
  • Spotify Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • Premium
  • 372 Views
  • 1 replies
  • 0 likes