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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1497 Views
  • 0 replies
  • 7 likes
  • Security
  • 1497 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445330 Views
  • 970 replies
  • 108 likes
  • Account
  • 445330 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198777 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198777 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108102 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108102 Views
  • 70 replies
  • 11 likes

Do audio settings transfer from device to device?

Just started using Spotify with Premium trial, and still learning how things work.I'm unable to access audio settings at work, there's a limit of functionality here because of restrictions on downloading apps, so they aren't available. I checked on m...

  • Regular
  •   Just started using Spotify with Premium trial, and still learning how things work. I'm unable to access audio settings at work, there's a limit of functionality here because of restriction...
  • PrettyMuchSwiss
  • Composer
  • 742 Views
  • 1 replies
  • 0 likes
  • Other
  • 742 Views
  • 1 replies
  • 0 likes

Solved!! Can't redeem code

I have a code for 1 year of premium and it simply doesn't work. I've tried all the solutions possible but it gives me an error message. I've tried to contact spotify for help but all I've recieved was an automatic e-mail that redirected me here. What...

  • Casual Listener
  • I have a code for 1 year of premium and it simply doesn't work. I've tried all the solutions possible but it gives me an error message. I've tried to contact spotify for help but all I've recieved wa...
  • PrettyMuchSwiss
  • Composer
  • 3150 Views
  • 3 replies
  • 0 likes
  • Premium
  • 3150 Views
  • 3 replies
  • 0 likes

Solved!! closing account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuecan't seem to close my account and when I receive a message to confirm i do not the a button ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue can't s...
  • user-removed
  • Not applicable
  • 1540 Views
  • 18 replies
  • 0 likes
  • Account
  • 1540 Views
  • 18 replies
  • 0 likes

Superuser Contribution Cannot change e-mail

PlanPremiumCountryusaDevice(Samsung Galaxy s10+)Operating System(Windows 10.) My Question or IssueRecently I've had a breach and would like to change my e-mail but the option isn't available when I go to edit profile on the account page I've also fol...

1f9eeacdd6ceae5a256fe78443825af0.png 175916b854ee46eea5eb24fec55f4a94.png
  • Casual Listener
  • Plan Premium Country usa Device (Samsung Galaxy s10+) Operating System (Windows 10.)   My Question or Issue Recently I've had a breach and would like to change my e-mail but the option...
  • Xenia
  • Moderator
  • 842 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 842 Views
  • 5 replies
  • 0 likes

Is it possible to get my friends email?

My friend is missing for some days, the only hope to contact her now is via email, we are friend on spotify, is it possible to see her email? Or send her a message in the spotify? Please help me ;-;

  • Visitor
  • My friend is missing for some days, the only hope to contact her now is via email, we are friend on spotify, is it possible to see her email? Or send her a message in the spotify?   Please hel...
  • DanielTham
  • Composer
  • 341 Views
  • 1 replies
  • 0 likes
  • Account
  • 341 Views
  • 1 replies
  • 0 likes

Payment issues

so I have an iPhone XR. I have premium. But I didn’t have enough money for the payment because I got paid a day later than I was expecting. And I don’t know if it will try and take it out again or if it’ll just go to the free version which I don’t wa...

  • Casual Listener
  • so I have an iPhone XR. I have premium. But I didn’t  have enough money for the payment because I got paid a day later than I was expecting. And I don’t know if it will try and take it out again...
  • Emilia_8
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 316 Views
  • 1 replies
  • 0 likes

There simply should be an equalizer on the desktop version

Because there simply should be. Whatever reasons there are to not have it, it should be there.

  • Visitor
  • Because there simply should be. Whatever reasons there are to not have it, it should be there.
  • PrettyMuchSwiss
  • Composer
  • 486 Views
  • 1 replies
  • 0 likes
  • Other
  • 486 Views
  • 1 replies
  • 0 likes

Solved!! Toggle Clean Versions of Songs and Include More Explicit Album Versions

Has anyone else had a problem with downoading the explicit labelled version of songs , and then it plays and shows only the editted version ? I even went back to look for the original version and can't find it as explicit anymore .. is there a settin...

  • Newbie
  • Has anyone else had a problem with downoading the explicit labelled version of songs , and then it plays and shows only the editted version ? I even went back to look for the original version and can...
  • fordianslip
  • Regular
  • 1060 Views
  • 2 replies
  • 2 likes
  • Other
  • 1060 Views
  • 2 replies
  • 2 likes

Country set to GB but still getting gig updates for Brooklyn NY

PlanPremium CountryUnited Kingdom DeviceSamsung Galaxy S9 My Question or IssueI was in NYC in January and Spotify started giving me updates about gigs in Brooklyn but I've been home for a month now and can't seem to update it. My country is still lis...

  • Casual Listener
  • Plan Premium   Country United Kingdom   Device Samsung Galaxy S9   My Question or Issue I was in NYC in January and Spotify started giving me updates about gigs in Brooklyn b...
  • PrettyMuchSwiss
  • Composer
  • 419 Views
  • 3 replies
  • 0 likes
  • Account
  • 419 Views
  • 3 replies
  • 0 likes

Superuser Contribution No button to create new idea

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or Issue There is no button to create a new idea in the ideas forum.

  • Music Fan
  •   Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue   There is no button to create a new idea in the ideas forum.   
  • Ivan
  • Spotify Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 351 Views
  • 1 replies
  • 0 likes

Solved!! My shared playlist is attached to an inactive account

Hi! I have created a shared playlist with an account that I do not use anymore. However, I would like to transfer the playlist to my new account. Are you able to help?

  • Newbie
  • Hi! 🙂    I have created a shared playlist with an account that I do not use anymore. However, I would like to transfer the playlist to my new account.    Are you able to help...
  • Maxim
  • Spotify Star
  • 738 Views
  • 1 replies
  • 0 likes
  • 738 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account not stating when my plan started or expires. Poor billing practices, no reciepts

Premium FamilyCanadaIphone, Ipad, Imac etc. Not a very user friendly account page. Much missing information.Can't find anywhere on site that shows start date or expiry. Reciept pages not showing. I got an email for renewal as my card had expired. I p...

  • Casual Listener
  •   Premium Family Canada Iphone, Ipad, Imac etc.   Not a very user friendly account page. Much missing information. Can't find anywhere on site that shows start date or expiry. Reciept...
  • Petya
  • Community Legend
  • 893 Views
  • 3 replies
  • 0 likes
  • Account
  • 893 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change email

Hello. I'm having problems changing my email. My spotify account is created via Facebook and I already changed my email on Facebook already but it's still not updated on Spotify. My account on Spotify still uses my old email. The problem is, I cant c...

  • Visitor
  • Hello. I'm having problems changing my email. My spotify account is created via Facebook and I already changed my email on Facebook already but it's still not updated on Spotify. My account on Spotif...
  • Petya
  • Community Legend
  • 1490 Views
  • 4 replies
  • 0 likes
  • 1490 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Can´t change my old email

PlanFreeCountryDenmarkDeviceiPhone SE. Asus eeebook x205taOperating SystemiOS 12.4, Windows 10 home My Question or Issuefirst, I created Spotify using my Facebook account.Then after some time, I changed my email to my Facebook account to my new Gmail...

  • Regular
  •   Plan Free Country Denmark Device iPhone SE.  Asus eeebook x205ta Operating System iOS 12.4, Windows 10 home   My Question or Issue first, I created Spotify using my Facebo...
  • Petya
  • Community Legend
  • 1394 Views
  • 6 replies
  • 0 likes
  • Account
  • 1394 Views
  • 6 replies
  • 0 likes

Solved!! I want to merge my user profile and my artist page. Is that still possible?

Plan PremiumCountry CanadaDevice Galaxy 10+, PCOperating System Android Oreo, Windows7 64 My Question or IssueI started an account with Spotify a while ago through facebook.A. I would like to remove facebook from the equation and use my email..andB. ...

  • Visitor
  • Plan Premium Country Canada Device Galaxy 10+, PC Operating System Android Oreo, Windows7 64   My Question or Issue I started an account with Spotify a while ago through facebook. ...
  • Maxim
  • Spotify Star
  • 1936 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 1936 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Purchasing Premium from a different country

Hey, i tried to find something on Google, but haven't really found anything that confirms my question 100%. I live in Germany and want to buy Spotify Premium. Here, it costs 9.99€ a month. I used to live in Poland, and it was/is 19.99PLN there, which...

  • Casual Listener
  • Hey,   i tried to find something on Google, but haven't really found anything that confirms my question 100%.   I live in Germany and want to buy Spotify Premium. Here, it costs 9.99€ a...
  • daubac402
  • Newbie
  • 19965 Views
  • 3 replies
  • 0 likes
  • 19965 Views
  • 3 replies
  • 0 likes

Student Premium (Spotify + Hulu) Hacked and can't log in.

Hey y'all! So I'm signed up for the Student premium spotify + hulu package. About a month ago, I got hacked so I changed my password on Spotify. After that I tried logging in to my Hulu and it wouldn't let me, not even with my old password or the new...

  • Visitor
  • Hey y'all! So I'm signed up for the Student premium spotify + hulu package. About a month ago, I got hacked so I changed my password on Spotify. After that I tried logging in to my Hulu and it wouldn...
  • Billy-J
  • Spotify Star
  • 1471 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 1471 Views
  • 1 replies
  • 0 likes

Solved!! My friend's account appears to have been hacked and now he cant access his own account.

PlanPremiumCountryAustraliaDeviceSamsung Galaxy Note 10 plusOperating SystemAndroid My Question or IssueMy friend signed up to Spotify in February 2020 and recently had some issues and received a letter in Spanish from Spotify even though he is in Au...

  • Casual Listener
  • Plan Premium Country Australia Device Samsung Galaxy Note 10 plus Operating System Android    My Question or Issue My friend signed up to Spotify in February 2020 and recently had...
  • Cowboy1000
  • Casual Listener
  • 750 Views
  • 3 replies
  • 0 likes
  • Account
  • 750 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Duo if we both have current Premium accounts...

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • PrettyMuchSwiss
  • Composer
  • 2472 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 2472 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Daily Mix Algorithm Update :(

I think a recent algorithm update ruined my Daily Mix playlists. Anyone else? In the past few weeks I noticed significant changes in my Daily Mixes, which I listen to daily, for years now. Prior to the change, I was really impressed with how well Spo...

  • Casual Listener
  • I think a recent algorithm update ruined my Daily Mix playlists. Anyone else?   In the past few weeks I noticed significant changes in my Daily Mixes, which I listen to daily, for years n...
  • vderoy
  • Music Fan
  • 4979 Views
  • 5 replies
  • 17 likes
  • 4979 Views
  • 5 replies
  • 17 likes