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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9318 Views
  • 3 replies
  • 9 likes
  • Security
  • 9318 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484640 Views
  • 979 replies
  • 111 likes
  • Account
  • 484640 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211621 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211621 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121319 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121319 Views
  • 72 replies
  • 12 likes

Solved!! Is there an easy way to transfer my saved music to a new account?

I'm trying to transfer everything over to a new account so I can delete my "Facebook created accout". I contacted support and they transfered my playlists over, but not my saved music. Now they aren't responding to emails(last response was 3 days ago...

  • Visitor
  • I'm trying to transfer everything over to a new account so I can delete my "Facebook created accout". I contacted support and they transfered my playlists over, but not my saved music. Now they aren'...
  • user-removed
  • Not applicable
  • 25770 Views
  • 4 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 25770 Views
  • 4 replies
  • 1 likes

Can't access account on new mobile.

Since I got a new (replacement) HTC mobile I can't access my account on that device. My premium account is still active on my computer, but when I enter that username on my mobile it does not work. I have been trying to fix this for a while with no s...

  • Casual Listener
  • Since I got a new (replacement) HTC mobile I can't access my account on that device. My premium account is still active on my computer, but when I enter that username on my mobile it does not wo...
  • Peter__
  • Community Legend
  • 300 Views
  • 3 replies
  • 0 likes
  • 300 Views
  • 3 replies
  • 0 likes

premium account password

I cant open my premium account as i cant remeber my password. however i opened a free account and when i want to open the premium the service logged me into the free one.

  • Visitor
  • I cant open my premium account as i  cant remeber my password. however i opened a free account and when i want to open the premium the service logged me into the free one.
  • Peter__
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Connected to the wrong Facebook account

Can I please have a reset so that my Spotify account isn't linked to facebook. I will then try and reconenct with teh correct account. I have tried through the preferences menu, with no joy.

  • Casual Listener
  • Can I please have a reset so that my Spotify account isn't linked to facebook.   I will then try and reconenct with teh correct account.   I have tried through the preferences menu,...
  • Peter__
  • Community Legend
  • 484 Views
  • 5 replies
  • 0 likes
  • Account
  • 484 Views
  • 5 replies
  • 0 likes

Friends playlists on my music

When my friend is removing her spotify premium account, will all the playlists she has sheared with me go away from my music?

  • Newbie
  • When my friend is removing her spotify premium account, will all the playlists she has sheared with me go away from my music?
  • Peter__
  • Community Legend
  • 203 Views
  • 2 replies
  • 0 likes
  • 203 Views
  • 2 replies
  • 0 likes

Solved!! Logging in problems

I changed my password and then when I tried to log in on the app it doesn't work I've tried numerous times. I've changed my password twice since then still no progress

  • Casual Listener
  • I changed my password and then when I tried to log in on the app it doesn't work I've tried numerous times. I've changed my password twice since then still no progress
  • Peter__
  • Community Legend
  • 631 Views
  • 5 replies
  • 0 likes
  • Login
  • 631 Views
  • 5 replies
  • 0 likes

Ya no puedo usar mi cuenta original de Spotify

El problema es que hace poco un amigo vino a mi casa , y desde mi telefono trato de entrar a su cuenta de spotify , y accidentalmente enlazo mi fb con su cuenta ; la proxima vez que trate de entrar a mi spotify , entraba a la cuenta de mi amigo autom...

  • Casual Listener
  • El problema es que hace poco un amigo vino a mi casa , y desde mi telefono trato de entrar a su cuenta de spotify , y accidentalmente enlazo mi fb con su cuenta ; la proxima vez que trate de entrar a...
  • Peter__
  • Community Legend
  • 1313 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 1313 Views
  • 3 replies
  • 0 likes

Solved!! Appalling customer support

Please supply a contact phone number - as no one responds to my emails (see below) I need to speak to someone asap. I AM PAYING A PREMIUM SUBSCRIPTION FOR A SERVICE I CANNOT USE!! All I need are my login details - I can't even cancel my subscription ...

  • Newbie
  • Please supply a contact phone number - as no one responds to my emails (see below) I need to speak to someone asap. I AM PAYING A PREMIUM SUBSCRIPTION FOR A SERVICE I CANNOT USE!! All I need are...
  • Peter__
  • Community Legend
  • 4603 Views
  • 12 replies
  • 1 likes
  • 4603 Views
  • 12 replies
  • 1 likes

i am replying to a e mail for my birth date and and zip code

i am replying to a request for my birth date it is and zip code is so you can close my spotify account and subscription will be back soon as this is done i am staring all over with spotify. [Snip-Privacy-Peter]

  • Casual Listener
  • i am replying to a request for my birth date it is <snip> and zip code is <snip> so you can close my spotify account and subscription will be back soon as this is done i am star...
  • Peter__
  • Community Legend
  • 281 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 281 Views
  • 2 replies
  • 0 likes

Deactivated facebook

"Question: I deleted my Facebook account. I had two emails linked to my Facebook in the time I used it, I no longer wish to have a Facebook about and when I deleted it I noticed neither of the accounts were on premium. The first email I had was "Krus...

  • Newbie
  • "Question: I deleted my Facebook account. I had two emails linked to my Facebook in the time I used it, I no longer wish to have a Facebook about and when I deleted it I noticed neither of the accoun...
  • Peter__
  • Community Legend
  • 498 Views
  • 6 replies
  • 0 likes
  • 498 Views
  • 6 replies
  • 0 likes

Spotify is Crashing on my mac. HELP

Hi, I have a Macbook air from 2013. I cant login on my spotify account on my mac, it's just keeps shutting down. The password and username is right because it logsin but then shuts down, and the account works on my iphone but not on my mac. Spotify d...

  • Newbie
  • Hi,   I have a Macbook air from 2013. I cant login on my spotify account on my mac, it's just keeps shutting down. The password and username is right because it logsin but then shuts down, a...
  • Peter__
  • Community Legend
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

With the new updated spotify i can't connect

I was fine, and when i install a previous version it works fine. As soon as the new update is applied i can't go online anymore.

  • Newbie
  • I was fine, and when i install a previous version it works fine. As soon as the new update is applied i can't go online anymore.
  • Peter__
  • Community Legend
  • 228 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 228 Views
  • 2 replies
  • 0 likes

Username became a bunch of numbers!

I signed up to Spotify with my Facebook account, and in the webpage I have no trouble logging in, but when I downloaded the app for Mac and tried to sign in via Fb, I got a message saying "Spotify desktop client communication failed." I tried to log ...

  • Visitor
  • I signed up to Spotify with my Facebook account, and in the webpage I have no trouble logging in, but when I downloaded the app for Mac and tried to sign in via Fb, I got a message saying "Spotify de...
  • Peter__
  • Community Legend
  • 364 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Subscription
  • 364 Views
  • 3 replies
  • 0 likes

Abroad! And all of a sudden can't use my spotify, and i'm paying for it!

What can I do?? not very happy with the situation ... had a couple parties this past week .... Counting on spotify, and i couldn't use it!! Solution??

  • Casual Listener
  • What can I do?? not very happy with the situation ... had a couple parties this past week .... Counting on spotify, and i couldn't use it!!    Solution??
  • Peter__
  • Community Legend
  • 261 Views
  • 2 replies
  • 0 likes
  • Premium
  • 261 Views
  • 2 replies
  • 0 likes

Problem with login

I'm from Portugal, and my account is from Portugal as well. When i went to Spain living from February to July, i had no problem with my account, but now that i return to Portugal, i cannot my account because it says, and i quote "Your country does no...

  • Newbie
  • I'm from Portugal, and my account is from Portugal as well. When i went to Spain living from February to July, i had no problem with my account, but now that i return to Portugal, i cannot my account...
  • Peter__
  • Community Legend
  • 271 Views
  • 2 replies
  • 0 likes
  • 271 Views
  • 2 replies
  • 0 likes

Account Country Change Won't Save

Hello, I recently tried to log into my Spotify account on my mobile and encountered some issues. I was still logged on on my PC so I assumed it was something to do with trying to be logged on with both devices. This, however, seemed not to be the iss...

  • Newbie
  • Hello, I recently tried to log into my Spotify account on my mobile and encountered some issues. I was still logged on on my PC so I assumed it was something to do with trying to be logged o...
  • Peter__
  • Community Legend
  • 408 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 408 Views
  • 2 replies
  • 0 likes

Reset Password - Lost all my playlists

Hello, Today I noticed Facebook was publishing the songs I was listening to on my profile so I deleted the connection between Facebook and Spotify. After that I had problems to log in - it said Username or Password invalid so I tried to reset the pas...

  • Newbie
  • Hello, Today I noticed Facebook was publishing the songs I was listening to on my profile so I deleted the connection between Facebook and Spotify. After that I had problems to log in - it said Use...
  • Peter__
  • Community Legend
  • 420 Views
  • 2 replies
  • 0 likes
  • 420 Views
  • 2 replies
  • 0 likes

Got charged and had no idea I was going to get charged.

I had tried to subscribe to premium but when I checked it said I had the spotify free service still so I just left it at that. Not even my payment info was listed on my account so I was assured that there was no way I would get charged. However I got...

  • Newbie
  • I had tried to subscribe to premium but when I checked it said I had the spotify free service still so I just left it at that. Not even my payment info was listed on my account so I was assured that ...
  • Peter__
  • Community Legend
  • 245 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 245 Views
  • 2 replies
  • 0 likes

monthly payments

Does anyone know how to contact Spotify to sort out a billing issue? Just noticed that thedy have been taking 2 payments out per month! Would really like my money back

  • Newbie
  • Does anyone know how to contact Spotify to sort out a billing issue?  Just noticed that thedy have been taking 2 payments out per month! Would really like my money back
  • Josh
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 241 Views
  • 1 replies
  • 0 likes

Solved!! Error 410 - No Reply from Support

This is not my regular account, which can't login. I created this account just to ask this question, since Support is not responding to my requests: My account is suddenly 410'ing for no reason; I can't even log in, nor is the password reset working....

  • Casual Listener
  • This is not my regular account, which can't login.  I created this account just to ask this question, since Support is not responding to my requests:   My account is suddenly 410'ing fo...
  • user-removed
  • Not applicable
  • 1571 Views
  • 18 replies
  • 0 likes
  • 1571 Views
  • 18 replies
  • 0 likes