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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80461 Views

9 replies

2 likes

Account
Login
  • 80461 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654033 Views

13 replies

4 likes

Account
  • 654033 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734513 Views

18 replies

29 likes

  • 734513 Views
  • 18 replies
  • 29 likes

No puedo pagar suscripcion

Alguien sabe si se puede pagar la suscripcion con tarjeta de credito americna express???

Newbie

Alguien sabe si se puede pagar la suscripcion con tarjeta de credito americna express???

javier15

Newbie

1329 Views

2 replies

0 likes

  • 1329 Views
  • 2 replies
  • 0 likes

HELP ME

ive recently started paying for a subscription 4.99 per month (which i did on my laptop) but when i access my account on my phone im still on the free service ! can anyone help ?

Newbie

    ive recently started paying for a subscription 4.99 per month (which i did on my laptop) but when i access my account on my phone im still on the free service ! can anyone h...

Joe

Community Legend

210 Views

1 replies

0 likes

Account
Subscription
  • 210 Views
  • 1 replies
  • 0 likes

Solved!! I have no Creditcard, and i can't get premium.

Hello, I haven't got a creditcard, so i can't buy premium. Also there is a 30 day free trial, but you can't ''buy'' this with a spotify card, only with creditcard. So now i am stuck... Help me out please. Pepijn

Casual Listener

Hello, I haven't got a creditcard, so i can't buy premium. Also there is a 30 day free trial, but you can't ''buy'' this with a spotify card, only with creditcard. So now i am stuck... Help me ...

Joe

Community Legend

581 Views

7 replies

0 likes

  • 581 Views
  • 7 replies
  • 0 likes

Solved!! Deleting account

I have been trying to delete my accoubt for quite a while now and nothing is working. I cant find an "about us" button anywhere on spotify please pleas can somebody explain how i am suppose to do this??:"(

Casual Listener

I have been trying to delete my accoubt for quite a while now and nothing is working. I cant find an "about us" button anywhere on spotify please pleas can somebody explain how i am suppose to do thi...

Amandadana

Casual Listener

642 Views

3 replies

0 likes

  • 642 Views
  • 3 replies
  • 0 likes

I lost my account

Please I need help. I have an account in the pc that I always used and in which i have all my songs. (It was connected with Facebook) But accidentally I connected another Spotify account with the same facebook, and now the old one it's no where. I ha...

Newbie

Please I need help. I have an account in the pc that I always used and in which i have all my songs. (It was connected with Facebook) But accidentally I connected another Spotify account with the sam...

Adam

Roadie

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

gift card to pay for 3 for 1 offer

How can I pay for the 3 for 1 offer using a spotify gift card? Many thanks!

Newbie

How can I pay for the 3 for 1 offer using a spotify gift card? Many thanks!

blake

Community Legend

210 Views

1 replies

0 likes

  • 210 Views
  • 1 replies
  • 0 likes

user name

I will need to change my user name. so my temporary password will be accepted

Newbie

I will need to change my user name.  so my temporary password will be accepted

Peter__

Community Legend

200 Views

1 replies

0 likes

  • 200 Views
  • 1 replies
  • 0 likes

Account not Changed from free to premium when activating unidays discount

Hey All Just tried to activate my unidays code for my premium account, which apparently was successful (i have been charged the £5) Yet my account is still down as a free account, not a premium one, could anyone help me with this. Cheers

Casual Listener

Hey All   Just tried to activate my unidays code for my premium account, which apparently was successful (i have been charged the £5) Yet my account is still down as a free account, not a pr...

vondracken

Casual Listener

676 Views

6 replies

0 likes

  • 676 Views
  • 6 replies
  • 0 likes

Playlist gone!! FB account!!

Hello, I already try to find the solution on this side,but I still don' find... My problem it's I was always used spotify with my fb log in, and now I want to create a new acoount so I disconnect my fb on the spotify and FB too. Also I uninstall spot...

Casual Listener

Hello, I already try to find the solution on this side,but I still don' find... My problem it's I was always used spotify with my fb log in, and now I want to create a new acoount so I disco...

yushan

Casual Listener

283 Views

2 replies

0 likes

  • 283 Views
  • 2 replies
  • 0 likes

It says that my country is not the right one when it is.

Hello. I created my account in the us but I'm from belgium, so it says that I have to change it but when I go to change it it's already belgium, so I tried the premium 30 days thinking it will solve the problem but it doesn't, still can't listen to m...

Casual Listener

Hello. I created my account in the us but I'm from belgium, so it says that I have to change it but when I go to change it it's already belgium, so I tried the premium 30 days thinking it will solve ...

NigelNigelNigel

Casual Listener

394 Views

6 replies

0 likes

  • 394 Views
  • 6 replies
  • 0 likes

Bought premium on the wrong account

So, my premium was running out on my account and I renewed my subscription on it. Or so I thought. The Spotify website had automatically logged me in through my facebook, which resulted in me paying for premium on an account I've never used, and neve...

Newbie

So, my premium was running out on my account and I renewed my subscription on it. Or so I thought. The Spotify website had automatically logged me in through my facebook, which resulted in me payin...

Peter__

Community Legend

301 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 301 Views
  • 1 replies
  • 0 likes

Spotify free,- all songs lost , alla låtar borta från gamal design

Tja !Vad skedde med Spotfiy efter "ansiktslyftet" eller sk "nya" layouten om än det vart ett tag nu det pågått. Alla mina låtar på (ej premium val)l är totalt väck och ohittat som jag reggades i listan? Dvs katalogen med alla låtar eller om det var "...

Casual Listener

Tja ! Vad skedde med Spotfiy efter "ansiktslyftet" eller sk "nya" layouten om än det vart ett tag nu det pågått. Alla mina låtar på (ej premium val)l är totalt väck och ohittat som jag reggades i ...

Peter__

Community Legend

212 Views

1 replies

0 likes

Account
  • 212 Views
  • 1 replies
  • 0 likes

I just upgraded my account. how do i get the bonus months ?

on the german website it said when i get premium i get 2 months for free. when / how do i get these ? when i click on my account i only get a premium confimation for one month until 10.06.2014 ? shouldnt it be 10.08.2014 ?

Visitor

on the german website it said when i get premium i get 2 months for free. when / how do i get these ? when i click on my account i only get a premium confimation for one month until 10.06.2014 ? shou...

Peter__

Community Legend

419 Views

5 replies

0 likes

Account
Other
Premium
  • 419 Views
  • 5 replies
  • 0 likes

Solved!! Just upgraded to premium, not getting two months in my account...

Hi there all, I just upgraded my spotify account to Premium. But when I look in my account section of the website it says that I got one month of Spotify Premium. There is a campaign thing going on right now, that you get two months free.. So can you...

Newbie

Hi there all,   I just upgraded my spotify account to Premium. But when I look in my account section of the website it says that I got one month of Spotify Premium. There is a campaign thing...

Joe

Community Legend

515 Views

5 replies

0 likes

  • 515 Views
  • 5 replies
  • 0 likes

Trying to go w Trial Period

Ok so I enter everything in to pay n it says it can't take my card. Help!

Newbie

Ok so I enter everything in to pay n it says it can't take my card. Help!

Adam

Roadie

210 Views

1 replies

0 likes

  • 210 Views
  • 1 replies
  • 0 likes

Already Premium but would like to change to Student

How can I change my current Premium plan to a Student plan?

Regular

How can I change my current Premium plan to a Student plan?

user-removed

Not applicable

342 Views

3 replies

0 likes

Account
Premium
Subscription
  • 342 Views
  • 3 replies
  • 0 likes

Solved!! Login Failed: Your country does not match the one set in your profile.

Dear Admins, I live in Austria, have an Austrian IP address, my country is set to Austria in my profile (on your webpage), STILL I cannot log in to Spotify using the correct username / password combination. Any help is much appreciated.

Casual Listener

Dear Admins,   I live in Austria, have an Austrian IP address, my country is set to Austria in my profile (on your webpage), STILL I cannot log in to Spotify using the correct username / pas...

Peter__

Community Legend

12319 Views

5 replies

0 likes

  • 12319 Views
  • 5 replies
  • 0 likes

Spotify without credit card (Belgium)

Is it possible to buy spotify without creditcard or pay pal in Belgium? Thank you!

Newbie

Is it possible to buy spotify without creditcard or pay pal in Belgium?   Thank you!

Joe

Community Legend

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Subscription Premium Wrongly

I just bought the subscription premium today, when it says that buy 1 month and get two months free. Today's date is 9th June. So buy 1month and get 2months free. Should end at 9th September. But in my account it put 9th August. May i know how?

Newbie

I just bought the subscription premium today, when it says that buy 1 month and get two months free. Today's date is 9th June. So buy 1month and get 2months free. Should end at 9th September. But in ...

Kuzcotopia

Casual Listener

327 Views

3 replies

0 likes

Premium
  • 327 Views
  • 3 replies
  • 0 likes

No cash

Hey I'm 19 and I have no money to continue paying spotify. I cancelled my premium spotify account for the second time today but I was still charged each time, the first one causing fees and this second charge is taking away from my car insurance mone...

Newbie

Hey I'm 19 and I have no money to continue paying spotify. I cancelled my premium spotify account for the second time today but I was still charged each time, the first one causing fees and this seco...

Peter__

Community Legend

204 Views

1 replies

0 likes

  • 204 Views
  • 1 replies
  • 0 likes