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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14933 Views

7 replies

11 likes

Security
  • 14933 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

555096 Views

991 replies

116 likes

Account
  • 555096 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131324 Views

74 replies

12 likes

Account
Login
Premium
  • 131324 Views
  • 74 replies
  • 12 likes

not even abroad???

i'm at home and it wont let me sign in because it says im abroad??? i'm at home!!!

Casual Listener

i'm at home and it wont let me sign in because it says im abroad??? i'm at home!!!

Peter__

Community Legend

533 Views

5 replies

0 likes

  • 533 Views
  • 5 replies
  • 0 likes

Help canceling subscription

Hi I tried to canceled my subscription few days ago. I remember it even asked me why I would do such a thing... Got a new payment from paypal two days after. Was this payment for august or september? Also it says on my account: "Votre abonnement Spot...

Newbie

Hi   I tried to canceled my subscription few days ago. I remember it even asked me why I would do such a thing... Got a new payment from paypal two days after. Was this payment for august ...

Peter__

Community Legend

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Facebook password, new acount, can't login into old one

Hi, I have a problem with my spotify account. I had very important playlist on my old spotify account unfortunately connected to the same facebook account. Is there any way i can login to my previous account? Thank you, Milosz

Casual Listener

Hi, I have a problem with my spotify account. I had very important playlist on my old spotify account unfortunately connected to the same facebook account. Is there any way i can login to my p...

Peter__

Community Legend

554 Views

3 replies

0 likes

  • 554 Views
  • 3 replies
  • 0 likes

Can't buy premium Please help!

Hey guys! Been trying to renew my premium now for 2 days and everytime i try i cant connect to the payment server, it says the website is'nt responding. I have tryed a couple of times and now when the weekend and party time is here I want some music ...

Visitor

Hey guys!   Been trying to renew my premium now for 2 days and everytime i try i cant connect to the payment server, it says the website is'nt responding. I have tryed a couple of times and ...

Peter__

Community Legend

213 Views

1 replies

0 likes

Premium
Subscription
Unlimited
  • 213 Views
  • 1 replies
  • 0 likes

Fused Accounts, Need Help!

Hello, I hope I am posting this in the right thread! A while ago my friend went on my facebook account on her computer. She had her own spotify account at the time and pressed' link to facebook' on her spotify (not on purpose, it was a mistake). Anyw...

Casual Listener

Hello, I hope I am posting this in the right thread!   A while ago my friend went on my facebook account on her computer.  She had her own spotify account at the time and pressed' link ...

Peter__

Community Legend

325 Views

3 replies

0 likes

Account
Login
Other
  • 325 Views
  • 3 replies
  • 0 likes

College not listed for Student Discount

I am eligible for the college student discount but my US accredited university (Colgate University, Hamilton, NY) is not on the list. What can I do to solve this issue?

Newbie

I am eligible for the college student discount but my US accredited university (Colgate University, Hamilton, NY) is not on the list. What can I do to solve this issue? 

Peter__

Community Legend

3062 Views

2 replies

0 likes

Account
Premium
  • 3062 Views
  • 2 replies
  • 0 likes

Solved!! username

My username is drowe138 could you sign my acount out of all devices

Casual Listener

My username is drowe138 could you sign my acount out of all devices

Peter__

Community Legend

502 Views

5 replies

0 likes

Account
Premium
Subscription
  • 502 Views
  • 5 replies
  • 0 likes

Spotify Abroad

I currently went to Mexico and came back about two weeks ago. Spotify now tells me that I can log on from a different country. I have changed my settings and have also read the same cases about and saw that it may be your IP address. Can anyone expla...

Newbie

I currently went to Mexico and came back about two weeks ago. Spotify now tells me that I can log on from a different country. I have changed my settings and have also read the same cases about and s...

Peter__

Community Legend

245 Views

1 replies

0 likes

Account
Free
Login
  • 245 Views
  • 1 replies
  • 0 likes

my ID number suddenly got changed.

today i disconnected with spotify and facebook and deleted the app one time from my phone. And after that i cannot log-in my account. I have used premium spotify and after i connected facebook with spotify again, it says im using free spotify. I chec...

Regular

today i disconnected with spotify and facebook and deleted the app one time from my phone. And after that i cannot log-in my account. I have used premium spotify and after i connected facebook with s...

Peter__

Community Legend

516 Views

9 replies

0 likes

  • 516 Views
  • 9 replies
  • 0 likes

I can't change my password

Hi guys, I'm trying to change my password... but Spotify diesnt seem to like the idea. If I enter my account and try to change it, it highlights my email address and informs me 'The email address you supplied is invalid, please check to ensure it is ...

Newbie

Hi guys,   I'm trying to change my password... but Spotify diesnt seem to like the idea.    If I enter my account and try to change it, it highlights my email address and infor...

Peter__

Community Legend

942 Views

2 replies

2 likes

  • 942 Views
  • 2 replies
  • 2 likes

Changing Payment Method Not Working

I needed to change the form of payment for my account but it will not allow me to update my payment information on the website. Whenever I type in the information, I receive an error message:

Visitor

I needed to change the form of payment for my account but it will not allow me to update my payment information on the website. Whenever I type in the information, I receive an error message:  

Peter__

Community Legend

551 Views

8 replies

0 likes

Subscription
  • 551 Views
  • 8 replies
  • 0 likes

Problem "Spotify was paused due to your Spotify account is being used in another place"

Hello, I often get that message ( "Spotify was paused due to your Spotify account is being used in another country") while I am listening to music in my computer. I created my spotify account years ago in Madrid, Spain. This is the place where I live...

Newbie

Hello,    I often get that message ( "Spotify was paused due to your Spotify account is being used in another country") while I am listening to music in my computer.   ...

Peter__

Community Legend

369 Views

1 replies

0 likes

Account
Other
  • 369 Views
  • 1 replies
  • 0 likes

Subscription Canceled

I went on a trip to germany this month, and, knowing that I wouldn't be able to use spotify, I canceled my subscription. Today I checked my account balance and discovered spotify charged me anyway, and it appears that I'm still subscribed. Is there a...

Newbie

I went on a trip to germany this month, and, knowing that I wouldn't be able to use spotify, I canceled my subscription. Today I checked my account balance and discovered spotify charged me anyway, a...

Peter__

Community Legend

167 Views

1 replies

0 likes

  • 167 Views
  • 1 replies
  • 0 likes

Solved!! Not my Facebook account!

I log in with my own account, with my password and my username, but it's another persons facebookprofile. It's still my informations on the Profile, but everything is standing in the other persons name. Example, when I make a new playlist, it's the o...

Casual Listener

I log in with my own account, with my password and my username, but it's another persons facebookprofile.  It's still my informations on the Profile, but everything is standing in the other per...

Peter__

Community Legend

441 Views

5 replies

0 likes

  • 441 Views
  • 5 replies
  • 0 likes

Spotify giving random numbers user name whenever I login to a device

I had signed up for spotify with my email a while back, and decided to finally upgrade to a premium account. All of a sudden everything got synced with my Facebook and I had lost all my playlists and albums I had synced. Also, my user is now a bunch ...

Casual Listener

I had signed up for spotify with my email a while back, and decided to finally upgrade to a premium account. All of a sudden everything got synced with my Facebook and I had lost all my playlists and...

Peter__

Community Legend

471 Views

2 replies

0 likes

Account
Login
Premium
Security
Subscription
  • 471 Views
  • 2 replies
  • 0 likes

Spotify doesn't recognize change in country, won't let me log in

I came back from a year in Ireland to Brazil. While in Ireland I created a spotify free account and used it normally, but since I came back to Brazil, spotify doesn't let me log in as it says my country doesn't match the one in the settings. I have a...

Regular

I came back from a year in Ireland to Brazil. While in Ireland I created a spotify free account and used it normally, but since I came back to Brazil, spotify doesn't let me log in as it says my coun...

Peter__

Community Legend

688 Views

1 replies

0 likes

Account
Login
  • 688 Views
  • 1 replies
  • 0 likes

"Account being used somewhere else"

Hello, I am very aggrevated that none of the options dealing with the music pausing due to the "Account being used somewhere else" are working. I am aware of the thread that shows the option to sign out everywhere but that has not worked. I even chan...

Newbie

Hello,   I am very aggrevated that none of the options dealing with the music pausing due to the "Account being used somewhere else" are working.  I am aware of the thread that shows th...

Peter__

Community Legend

645 Views

1 replies

0 likes

Account
  • 645 Views
  • 1 replies
  • 0 likes

Email spam from Spotify

Hi, I unsusbcribed from all emails but am still getting junk in my inbox.Please delete my account: lyris1-US Thanks

Casual Listener

Hi, I unsusbcribed from all emails but am still getting junk in my inbox. Please delete my account: lyris1-US Thanks

Peter__

Community Legend

1720 Views

4 replies

0 likes

  • 1720 Views
  • 4 replies
  • 0 likes

Spotify Student discount

I was told I qualified and clicked the subsequent link in the email, but on my subscription page it says I'm still being charged $9.99. Any suggestions on what I should do? I've already had premium and just found out about the student discount.

Newbie

I was told I qualified and clicked the subsequent link in the email, but on my subscription page it says I'm still being charged $9.99. Any suggestions on what I should do? I've already had premium a...

Peter__

Community Legend

242 Views

2 replies

0 likes

Premium
Subscription
  • 242 Views
  • 2 replies
  • 0 likes

Spotify Redeem Code Problem

Always if I write the Code of the Spotify card there comes a little text like that : "Da ist wohl etwas schiefgegangen. Versuche es noch einmal oder besuche unseren" Its German

Newbie

Always if I write the Code of the Spotify card there comes a little text like that : "Da ist wohl etwas schiefgegangen. Versuche es noch einmal oder besuche unseren" Its German 

Peter__

Community Legend

331 Views

1 replies

0 likes

Account
Premium
  • 331 Views
  • 1 replies
  • 0 likes