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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80329 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653596 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
733989 Views
18 replies
29 likes
Hi, I have bought spotify premium and the offer gave me 3 months for the price of 1. I've paid £9.99 and received a receipt via email but it still says i am using spotify free and i keep hearing adverts. How do I activate spotify premium? Thanks
Hi, I have bought spotify premium and the offer gave me 3 months for the price of 1. I've paid £9.99 and received a receipt via email but it still says i am using spotify free and i keep hearing adve...
Community Legend
182 Views
1 replies
0 likes
Please could you tell me how to contact spotify? I need to chat to some one regarding my subscription.
Please could you tell me how to contact spotify? I need to chat to some one regarding my subscription.
Community Legend
261 Views
1 replies
0 likes
Hi Everyone, So I signed up for the one month Spotify Premium Free Trial. I'm current abroad in Mexico and am not able to log in to my Spotify Mobile. Is the premium free trial eligilble for the mobile app abroad? I keep getting a "You can only use S...
Hi Everyone, So I signed up for the one month Spotify Premium Free Trial. I'm current abroad in Mexico and am not able to log in to my Spotify Mobile. Is the premium free trial eligilble f...
Community Legend
793 Views
3 replies
0 likes
Hi I went from Spotify Unlimited to Premium subscriber around april 18th. I bought a Sonos device, and got 6 months free Spotify Premium coupon code along. At that time I entered the coupon code, and was receiving Spotify Premium as I should. Using t...
Hi I went from Spotify Unlimited to Premium subscriber around april 18th. I bought a Sonos device, and got 6 months free Spotify Premium coupon code along. At that time I ...
Casual Listener
451 Views
4 replies
0 likes
Hi, My girlfriend recently logged in on my spotify, but somehow whenever I log in my girlfriend name appears. Also whenever she just uses her own emailadres for her own spotify account she logs in on my account. Is it possible to remove her from my a...
Hi, My girlfriend recently logged in on my spotify, but somehow whenever I log in my girlfriend name appears. Also whenever she just uses her own emailadres for her own spotify account s...
Regular
462 Views
4 replies
0 likes
Hi there It appears that someone has taken over my spotify account, luckily I have access via facebook. However I have returned from holiday and noticed that all my playlists have been deleted. When I logged in on my spotify account the email address...
Hi there It appears that someone has taken over my spotify account, luckily I have access via facebook. However I have returned from holiday and noticed that all my playlists have been del...
Community Legend
410 Views
4 replies
0 likes
I'm trying to find out the actual turnaround for support? I have two case numbers open Spotify Case # 01521068 and Spotify Case # 01518976. I have been having the issue of after upgrading to premium on June 2 2014 now my spotify applications state th...
I'm trying to find out the actual turnaround for support? I have two case numbers open Spotify Case # 01521068 and Spotify Case # 01518976. I have been having the issue of after upgrading t...
Community Legend
1049 Views
9 replies
0 likes
Hi Just realized that Spotify have been charging me every single month for a while..! I bought the unlimited version once, but since then I have used free version. I have 2 different accounts according to different e-mails, and when I log in to both ...
Hi Just realized that Spotify have been charging me every single month for a while..! I bought the unlimited version once, but since then I have used free version. I have 2 different accou...
Spotify Legend
1260 Views
14 replies
0 likes
I received an email saying that if I was still studying I can get another 12 months of music at half price. I entered my NUS card which doesnt expire until October 2014 and it tells me its an invalid card. I have used it elsewhere and it is correct. ...
I received an email saying that if I was still studying I can get another 12 months of music at half price. I entered my NUS card which doesnt expire until October 2014 and it tells me its an i...
Regular
988 Views
18 replies
0 likes
Hi, I've been double billed for 2 months and do not have 2 separate accounts. Can someone please advise on what I can do to fix this and how to get a refund for the extra charge?
Hi, I've been double billed for 2 months and do not have 2 separate accounts. Can someone please advise on what I can do to fix this and how to get a refund for the extra charge?
Spotify Legend
236 Views
1 replies
0 likes
I have paid one month of spotify premium, and the offers it's "pay one month and get two months free" but there's nowhere where I can see that I'll get the two months free. The recepipt that I have received does'nt specify it. Anyone has had the same...
I have paid one month of spotify premium, and the offers it's "pay one month and get two months free" but there's nowhere where I can see that I'll get the two months free. The recepipt that I have r...
Spotify Legend
271 Views
1 replies
0 likes
I would like to delete my Free Spotify account. Why is this so hard?
I would like to delete my Free Spotify account. Why is this so hard?
Community Legend
215 Views
1 replies
0 likes
I am paying £9.99 a month and i have only just noticed that on my account (on my computer) i am logged on with, it says i am not using premium account.....i don't know whats going on, but when i got to my account details it says i am 'not upgraded' b...
I am paying £9.99 a month and i have only just noticed that on my account (on my computer) i am logged on with, it says i am not using premium account.....i don't know whats going on, but when i got ...
Community Legend
220 Views
1 replies
0 likes
Hello good afternoon I cancel my subscription, and did not give me low, I have taken the month and I want to reclaim my account is @gmail.com Regards EDIT: email address removed to protect privacy
Hello good afternoon I cancel my subscription, and did not give me low, I have taken the month and I want to reclaim my account is <removed>@gmail.com Regards EDIT: email address rem...
Community Legend
326 Views
3 replies
0 likes
Hi I'm paying for spotify premium as it on my bank statement, although when I come to using it I am only aloud to access the free version? Can anyone help as I'm paying for a service I can't even get??
Hi I'm paying for spotify premium as it on my bank statement, although when I come to using it I am only aloud to access the free version? Can anyone help as I'm paying for a service I can't even get...
Community Legend
256 Views
1 replies
0 likes
So Im trying to change my password but it keeps telling me my email is already in use, I cant reset it becuase it keeps telling me im using it on facebook or something which Im not becuase I havent signed in to my spotify with facebook, I NEED HELP n...
So Im trying to change my password but it keeps telling me my email is already in use, I cant reset it becuase it keeps telling me im using it on facebook or something which Im not becuase I havent s...
Community Legend
231 Views
1 replies
0 likes
Hello Spotify community. I recently deleted my facebook profile. I never considered the fact that I had created my spotify profile through my facebook account so when I did this I was unable to log into spotify. If I try to reset my password using my...
Hello Spotify community. I recently deleted my facebook profile. I never considered the fact that I had created my spotify profile through my facebook account so when I did this I was unable t...
Community Legend
5771 Views
1 replies
0 likes
I'm a premium user but most of songs I like to listen are not available in my country. Why such a discrimination? Any chance to add them soon? If not, why should I even bother using Spotify.
I'm a premium user but most of songs I like to listen are not available in my country. Why such a discrimination? Any chance to add them soon? If not, why should I even bother using ...
Casual Listener
4825 Views
4 replies
0 likes
Hey, I really like the new desing, but since it was applied to me I stopped seing any new things under the New releases tab in Browse. I really like this feature because there are always some new albums I keep forgeting about. I'm not sure that's onl...
Hey, I really like the new desing, but since it was applied to me I stopped seing any new things under the New releases tab in Browse. I really like this feature because there are always s...
Community Legend
515 Views
1 replies
0 likes
Hi Guys. My gift card credit has dissapeared from my account? I added a £120 gift card about 3 months ago and its suddenly dissapeared from my account? I have contacted support who asked for email addy, DOB etc... but they havent replied since... Any...
Hi Guys. My gift card credit has dissapeared from my account? I added a £120 gift card about 3 months ago and its suddenly dissapeared from my account? I have contacted support who asked for em...
Casual Listener
458 Views
4 replies
0 likes
