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Deleted facebook, lost spotify

Deleted facebook, lost spotify

Hello Spotify community. I recently deleted my facebook profile. 
I never considered the fact that I had created my spotify profile through my facebook account so when I did this I was unable to log into spotify. 

 

If I try to reset my password using my email: madsstrauss@gmail.com I get the message that I should go to facebook for help, this is not an option.

How do I get back my spotify profile/convert it into a regular spotify profile?

All the best
Mads

Reply
1 Reply

Hey! Welcome to the community 🙂

Your Spotify account won't work without the Facebook account that it was created from, so you will need to migrate over to a new account. Lucky the support guys can pretty much do all of the hard work for you! If you get in touch with the customer services team directly using the online contact form they will be able to lend a hand to get you set up and all of your content moved over to a non-Facebook Spotify account. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

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