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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8912 Views
  • 1 replies
  • 9 likes
  • Security
  • 8912 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 479959 Views
  • 979 replies
  • 111 likes
  • Account
  • 479959 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210403 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210403 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120558 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120558 Views
  • 72 replies
  • 12 likes

My spotify is not connecing correctly through facebook.

When I try to log into my spotify account through facebook (the blue "log in through facebook" button), it logs me in through the account i made for my children under my other email account. I have tried on three different types of devices (computer,...

  • Newbie
  • When I try to log into my spotify account through facebook (the blue "log in through facebook" button), it logs me in through the account i made for my children under my other email account. I have t...
  • Peter__
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Certain artists not playing

So I'm pretty much obsessed with the new Arctic Monkeys Album AM - all other songs in my playlists etc will play fine but when I click ANY arctic monkeys song nothing will play whats so ever and there's no error code or anything - tried restarting bu...

  • Newbie
  • So I'm pretty much obsessed with the new Arctic Monkeys Album AM - all other songs in my playlists etc will play fine but when I click ANY arctic monkeys song nothing will play whats so ever and ther...
  • Peter__
  • Community Legend
  • 249 Views
  • 2 replies
  • 0 likes
  • 249 Views
  • 2 replies
  • 0 likes

Payment problem

I've paid by Mastercard for premium. I got an email with receipt but the App says that there is not payment and no receipt on www account. What to do now ?

  • Newbie
  • I've paid by Mastercard for premium. I got an email with receipt but the App says that there is not payment and no receipt on www account. What to do now ?
  • user-removed
  • Not applicable
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 170 Views
  • 1 replies
  • 0 likes

I am not Premium even tough i allready payed

Hi there, For some reason my spotify tells me that i am not premium ( ich have a "Upgrade" Button in the Client ). I allready payed my monthly fee (checked it) so i cant really tell what the problem here is. I also checked what my acc data says on th...

  • Casual Listener
  • Hi there,   For some reason my spotify tells me that i am not premium ( ich have a "Upgrade" Button in the Client ). I allready payed my monthly fee (checked it) so i cant really tell what t...
  • ray1892
  • Casual Listener
  • 416 Views
  • 5 replies
  • 0 likes
  • 416 Views
  • 5 replies
  • 0 likes

Solved!! Account Rested

Hey all, This morning I changed my facebook password and clicked the button to log me out of every device that was using my account. Shortly after I went on my phone to use spotify, because facebook logged me out of every device that was using my fac...

  • Newbie
  • Hey all,   This morning I changed my facebook password and clicked the button to log me out of every device that was using my account. Shortly after I went on my phone to use spotify, becaus...
  • user-removed
  • Not applicable
  • 404 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 404 Views
  • 2 replies
  • 0 likes

When I connect with my facebook I connect to another account.

Hi there, When I connect to spotify with my facebook account, I connect to another account. My profile picture is mine but the name and the playlists are not. When I look after my actual playlists on spotify, spotify browse a number (116695308) as th...

  • Casual Listener
  • Hi there,  When I connect to spotify with my facebook account, I connect to another account. My profile picture is mine but the name and the playlists are not. When I look after my actual pl...
  • Teresa
  • Roadie
  • 294 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 294 Views
  • 3 replies
  • 0 likes

Downgraded from Premium to Unlimited

I recently went from free 30 day trial premium to Unlimited. I can't access my playlists. Am I paying for just radio? I was misinformed. Why would I pay $5 a month for radio when I have other FREE choices thru Pandora and Apple?

  • Casual Listener
  • I recently went from free 30 day trial premium to Unlimited. I can't access my playlists. Am I paying for just radio? I was misinformed. Why would I pay $5 a month for radio when I have other FREE ch...
  • Peter__
  • Community Legend
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
  • 0 likes

Not skipping

Hi I just downloaded spotify premium. And normally i use my ipod when i use spotify so when i got premium i tried it on my ipod offline but it wont let me play the songs i want to. And wont let me skip so i have to do it manually. Why is this? I love...

  • Newbie
  • Hi I just downloaded spotify premium. And normally i use my ipod when i use spotify so when i got premium i tried it on my ipod offline but it wont let me play the songs i want to. And wont let me ...
  • dinomight
  • Spotify Star
  • 671 Views
  • 1 replies
  • 0 likes
  • 671 Views
  • 1 replies
  • 0 likes

Moved from NL to the US

Hi, Been a fan/subscriber from day one in the Netherlands. Recently moved to the west coast. Been using my account just fine. However I want to use my US bank account to pay for this. So how best to approach this? Is this a matter of changing account...

  • Casual Listener
  • Hi,   Been a fan/subscriber from day one in the Netherlands. Recently moved to the west coast. Been using my account just fine.   However I want to use my US bank account to pay for...
  • Boender070
  • Casual Listener
  • 335 Views
  • 6 replies
  • 0 likes
  • Account
  • 335 Views
  • 6 replies
  • 0 likes

30 days free

I signed up to a spotify account using my student discount, it said i still had the 30 days free trial but then ive had the subscription taken out my account straight away????

  • Visitor
  • I signed up to a spotify account using my student discount, it said i still had the 30 days free trial but then ive had the subscription taken out my account straight away????
  • Peter__
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 255 Views
  • 1 replies
  • 0 likes

Welcome back membership

When i got the email saying welcome back for another free month it says i was already a premium user and i can't use it.

  • Casual Listener
  • When i got the email saying welcome back for another free month it says i was already a premium user and i can't use it.
  • Jay9244
  • Casual Listener
  • 1922 Views
  • 2 replies
  • 0 likes
  • 1922 Views
  • 2 replies
  • 0 likes

Account - Premium length

Hey Community I always payed for one year Premium subscribtion. But now this option isn't there anymore. Please add this! Thanks in advance.

  • Newbie
  • Hey Community   I always payed for one year Premium subscribtion. But now this option isn't there anymore.   Please add this!   Thanks in advance.
  • Peter__
  • Community Legend
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes

Solved!! unsubscribing

Hi, Herewith I would like to cancel my premium subscription. Thanks. Regards Martin Svartberg [email and pass removed]

  • Newbie
  • Hi,   Herewith I would like to cancel my premium subscription. Thanks.   Regards Martin Svartberg   [email and pass removed]
  • MattSuda
  • Spotify Star
  • 544 Views
  • 1 replies
  • 0 likes
  • 544 Views
  • 1 replies
  • 0 likes

Solved!! Spotify 30 day free trial not working

Hi, I signed up on 1st Dec for a free 30 day trial, following an invitation from Spotify to try Premium again for 30 days and entered my credit card details which appeared to be accepted but I still seem to be on Spotify Free. I have tried logging ou...

  • Casual Listener
  • Hi, I signed up on 1st Dec for a free 30 day trial, following an invitation from Spotify to try Premium again for 30 days and entered my credit card details which appeared to be accepted but I still ...
  • Peter__
  • Community Legend
  • 1584 Views
  • 11 replies
  • 0 likes
  • Free
    Premium
  • 1584 Views
  • 11 replies
  • 0 likes

log out on other devices

Could you log me out on Every device my account is logged in? Username is markvanooyen [Snip-Email(Privacy)-Peter]

  • Casual Listener
  • Could you log me out on Every device my account is logged in? Username is markvanooyen <snip>   [Snip-Email(Privacy)-Peter]
  • Peter__
  • Community Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • Account
  • 309 Views
  • 1 replies
  • 0 likes

Picked wrong subscription from giftcard

When redeeming my giftcard I accidently choose spotify unlimited insted of spotify premium, how can I change to premium instead?

  • Newbie
  • When redeeming my giftcard I accidently choose spotify unlimited insted of spotify premium, how can I change to premium instead?
  • Peter__
  • Community Legend
  • 235 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 235 Views
  • 2 replies
  • 0 likes

No unlimited skips with Spotify Unlimited?

I just bought Unlimited and noticed I still only get 6 skips an hour, saying I should upgrade because I'm a "free" account member. Is this correct? If so I think it should be clear you need to get premium to do it, had I known I would have just bough...

  • Casual Listener
  • I just bought Unlimited and noticed I still only get 6 skips an hour, saying I should upgrade because I'm a "free" account member. Is this correct? If so I think it should be clear you need to ge...
  • Reflex439
  • Newbie
  • 5757 Views
  • 8 replies
  • 0 likes
  • Account
    Subscription
    Unlimited
  • 5757 Views
  • 8 replies
  • 0 likes

I was charged for cancelled account

I signed up for a free trial of your premium service, but because I wasn't using it as much as I thought I would be, I cancelled the subscription way before the expiration date of my trial, then I received a message stating you tried to charge me for...

  • Newbie
  • I signed up for a free trial of your premium service, but because I wasn't using it as much as I thought I would be, I cancelled the subscription way before the expiration date of my trial, then I re...
  • dinomight
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 194 Views
  • 1 replies
  • 0 likes

Not receiving reset password email

Hi ... I'm not getting any email to allow me to reset my password ? Tried a few times and I've check if it has dropped into my spam folder ? my user id is bellingerp

  • Newbie
  • Hi ...    I'm not getting any email to allow me to reset my password ?   Tried a few times and I've check if it has dropped into my spam folder ?   my user id is belli...
  • Peter__
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Changed password on facebook

I changed my password on facebook and when I was logging in to spotify, my playlist where gone? What should I do??

  • Newbie
  • I changed my password on facebook and when I was logging in to spotify, my playlist where gone? What should I do?? 
  • user-removed
  • Not applicable
  • 309 Views
  • 3 replies
  • 0 likes
  • 309 Views
  • 3 replies
  • 0 likes