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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 422556 Views
  • 965 replies
  • 108 likes
  • Account
  • 422556 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1187179 Views
  • 119 replies
  • 116 likes
  • Account
  • 1187179 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 103778 Views
  • 70 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103778 Views
  • 70 replies
  • 10 likes

Geolocation of Canada removes access to songs on my UK account

Hello, The past week I was in Canada for business, however during my stay my entire library was unavailable to stream. I pay for my subscription to Premium via PayPal in the UK. As I'm sure you can understand, this was very annoying. I'm paying for a...

  • Newbie
  • Hello,   The past week I was in Canada for business, however during my stay my entire library was unavailable to stream.   I pay for my subscription to Premium via PayPal in the UK....
  • Peter__
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 149 Views
  • 1 replies
  • 0 likes

No Reply

Hi again! So spotify isn't replying to my emails again, this has happened 3 times and everytime I post on this forum I get a reply to hopefully it'll work again so I can finally finally have my account back, thanks! Chloe

  • Visitor
  • Hi again! So spotify isn't replying to my emails again, this has happened 3 times and everytime I post on this forum I get a reply to hopefully it'll work again so I can finally finally have my accou...
  • user-removed
  • Not applicable
  • 829 Views
  • 17 replies
  • 0 likes
  • Account
  • 829 Views
  • 17 replies
  • 0 likes

Email notification and banner language

Hi I've always found the notification emails to be quite usefull and the suggestions are sometimes really great. My problem is that they have switched from English to Finnish this month for no apparent reason. I understand that you apparently base th...

  • Casual Listener
  • Hi   I've always found the notification emails to be quite usefull and the suggestions are sometimes really great. My problem is that they have switched from English to Finnish this month fo...
  • Peter__
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 259 Views
  • 1 replies
  • 0 likes

Two Spotify accounts - 1 I use and 1 I can't reach

Hey there, I have that quite interesting problem with Spotify there are two accounts behalf of me. The one I use now (the username is tschoppy), create playlists, etc - it's connected with my FB account. This has 0 followers, does not show my full na...

Screen Shot 2013-12-12 at 12.36.34.png Screen Shot 2013-12-12 at 12.31.55.png Screen Shot 2013-12-12 at 12.39.29.png
  • Regular
  • Hey there,   I have that quite interesting problem with Spotify there are two accounts behalf of me. The one I use now (the username is tschoppy), create playlists, etc - it's connected with...
  • tschoppy
  • Regular
  • 305 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 305 Views
  • 5 replies
  • 0 likes

Facebook sync deleted my whole profile

Well, I originally had a facebook spotify account, but then I deactivated facebook for some 3-4 months and in meantime I opened a new spotify account through email. Until today everything was smooth, after the announcement of the new free shuffle pla...

  • Casual Listener
  • Well, I originally had a facebook spotify account, but then I deactivated facebook for some 3-4 months and in meantime I opened a new spotify account through email. Until today everything was smooth,...
  • Peter__
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 274 Views
  • 1 replies
  • 0 likes

eliminar cuenta en spotify

Necesito eliminar mi cuenta en spotify porque no la puedo utilizar ya que cuando cree mi cuenta la cree fuera de mi país y cuando quise utilizarlo en mi país no funcionaba asi que ya no me sirve y me gustaria eliminar mi cuenta..muchas gracias

  • Newbie
  • Necesito eliminar mi cuenta en spotify porque no la puedo utilizar ya que cuando cree mi cuenta la cree fuera de mi país y cuando quise utilizarlo en mi país no funcionaba asi que ya no me sirve y me...
  • Peter__
  • Community Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Spotify free on mobile and time limits

Hello, I'm trying the new Spotify free "shuffle" feature on mobile. I was wondering...is there a time limit like in the free desktop version, or is it unlimited? Thanks, Daniele

  • Casual Listener
  • Hello, I'm trying the new Spotify free "shuffle" feature on mobile. I was wondering...is there a time limit like in the free desktop version, or is it unlimited?   Thanks,   Daniele
  • Peter__
  • Community Legend
  • 495 Views
  • 3 replies
  • 0 likes
  • Free
  • 495 Views
  • 3 replies
  • 0 likes

Solved!! Can't install Spotify

Hi Everybody, Yesterday I deleted, for as far as I know, the Spotify program because I couldn't go online anymore. Now I try to reinstall Spotify but when I open the install file I see the blue circle, meaning my laptop is processing, for 2 seconds b...

  • Newbie
  • Hi Everybody,   Yesterday I deleted, for as far as I know, the Spotify program because I couldn't go online anymore. Now I try to reinstall Spotify but when I open the install file I see the...
  • Peter__
  • Community Legend
  • 1318 Views
  • 2 replies
  • 0 likes
  • 1318 Views
  • 2 replies
  • 0 likes

Trying to unsubscribe !!!!!!!!

I have tryied unsubscribing from Spotify and i get through the whole process and before it all confirms i have to enter my facebook password. i am then redirected to the facebook log in page where i try to log in and i am told that the email i am ent...

  • Newbie
  • I have tryied unsubscribing from Spotify and i get through the whole process and before it all confirms i have to enter my facebook password. i am then redirected to the facebook log in page where i ...
  • Josh
  • Community Legend
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
  • 0 likes

Solved!! two accounts mashup

  • Casual Listener
  • wordso
  • Casual Listener
  • 431 Views
  • 2 replies
  • 0 likes
  • Account
  • 431 Views
  • 2 replies
  • 0 likes

is spotify available in peru yet?

Hi, I've read on the news spotify will be available in peru from today. I've have a USA account and would like to change it to peru, since this is the place i'm living right now. Howver, on my profile the only country available is USA. how can I chan...

  • Newbie
  • Hi,  I've read on the news spotify will be available in peru from today. I've have a USA account and would like to change it to peru, since this is the place i'm living right now. Howver, on m...
  • Peter__
  • Community Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Solved!! Add payment method wont work

Hi, I want to buy the Unlimited subscription but it wont work. This is what I am doing. 1. Login 2. Click on Manage subscription and payment 3. Click add payment method 4. Click Get unlimited 5. I get en informational information about changing count...

  • Newbie
  • Hi,   I want to buy the Unlimited subscription but it wont work.   This is what I am doing.   1. Login 2. Click on Manage subscription and payment 3. Click add payment ...
  • Peter__
  • Community Legend
  • 1572 Views
  • 39 replies
  • 0 likes
  • 1572 Views
  • 39 replies
  • 0 likes

Solved!! Spotify in Peru

Hello, I know there are some previous threads about this, but just wanted to make sure I have the right answers I'm currently living in NYC but planning to move to Peru for a few months. Is Spotify available in Peru? Also, I have a free account. Can ...

  • Newbie
  • Hello,   I know there are some previous threads about this, but just wanted to make sure I have the right answers 🙂   I'm currently living in NYC but planning to move to Peru for a...
  • AnglSalvatierra
  • Casual Listener
  • 3427 Views
  • 2 replies
  • 0 likes
  • Account
  • 3427 Views
  • 2 replies
  • 0 likes

Always 0 minutes left

Hello. I can't use my account because it got stuck at 0 minutes left about a month now. I've tried logging out-in, web player, re-installing, nothing worked. I'm using Windows 7 if that's gonna help. Please save me.

  • Casual Listener
  • Hello. I can't use my account because it got stuck at 0 minutes left about a month now.   I've tried logging out-in, web player, re-installing, nothing worked.   I'm using Windows...
  • geyikligeceler
  • Casual Listener
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

Premium Problems

I've got Spotify premium and have had for about a year or so. I've got a new phone and it's not recognising that I've got premium. I don't have a computer, so what am I to do? There's no phone numbers or anything to help me, and no info on the app.Us...

  • Casual Listener
  • I've got Spotify premium and have had for about a year or so. I've got a new phone and it's not recognising that I've got premium. I don't have a computer, so what am I to do? There's no phone nu...
  • Peter__
  • Community Legend
  • 191 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 191 Views
  • 3 replies
  • 0 likes

Solved!! The gift card code is incorrect

I was on the store and buy a gift card spotify premium 1 mounth but the code on the back wasnt right. The giftcard is brand new and I went back to the store and they try to fix the problem and the re activate it but the problem is still going on so i...

  • Newbie
  • I was on the store and buy a gift card spotify premium 1 mounth but the code on the back wasnt right. The giftcard is brand new and I went back to the store and they try to fix the problem and the r...
  • Peter__
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Solved!! I read on The Verge, that Spotify is now available in Cyprus, but it's not?

Hi! I read on The Verge, that Spotify is now available in Cyprus, but it doesn't seem to be. I still get the usual "why not available" page, despite I am definitely in Cyprus and my ISP is the Cyprus Telecommunication Authority (CYTA). Moreover, I ca...

  • Casual Listener
  • Hi!    I read on The Verge, that Spotify is now available in Cyprus, but it doesn't seem to be. I still get the usual "why not available" page, despite I am definitely in Cyprus and my ...
  • kzakhar
  • Casual Listener
  • 360 Views
  • 2 replies
  • 0 likes
  • Account
  • 360 Views
  • 2 replies
  • 0 likes

Cancel subscription via Telia but still having Spotify?

How do I end a subscription via Telia but continues with spotify

  • Newbie
  • How do I end a subscription via Telia but continues with spotify
  • Peter__
  • Community Legend
  • 594 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 594 Views
  • 1 replies
  • 0 likes

Deactivated Facebook

I've 'deactivated' Facebook as I am sick to death of it but Spotify is an addiction I am fully intending to continue with, I would of deleted it if it wasn't an unintentional backup for my photos over the years. It seems I signed up with my Facebook ...

  • Casual Listener
  • I've 'deactivated' Facebook as I am sick to death of it but Spotify is an addiction I am fully intending to continue with, I would of deleted it if it wasn't an unintentional backup for my photos ove...
  • Peter__
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 201 Views
  • 1 replies
  • 0 likes

Spotify has been paused because your account is used somewhere else.

I have a Premium account, which allows the use of mobile devices, but yet, while I am working in my office and my wife is at the gym... one of us gets cut off. Usually me. Which is completely lame... that is not a Premium Experience. I would view it ...

  • Regular
  • I have a Premium account, which allows the use of mobile devices, but yet, while I am working in my office and my wife is at the gym... one of us gets cut off. Usually me. Which is completely lame......
  • Peter__
  • Community Legend
  • 907 Views
  • 10 replies
  • 0 likes
  • 907 Views
  • 10 replies
  • 0 likes