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Premium Problems

Premium Problems

I've got Spotify premium and have had for about a year or so.

I've got a new phone and it's not recognising that I've got premium. I don't have a computer, so what am I to do? There's no phone numbers or anything to help me, and no info on the app.

Username is witteridge

Thanks,

Ian.
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3 Replies

Is your account showing as premium on this page?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Not a far as I can tell. It just took me to a page with the various Spotify packages on, but no details about mine.

I'm on a phone, not a computer if that makes any difference.

Strange, it should have asked you to login on that page I linked you too, did it not?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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