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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1550 Views
  • 0 replies
  • 7 likes
  • Security
  • 1550 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445566 Views
  • 970 replies
  • 108 likes
  • Account
  • 445566 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198908 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198908 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108200 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108200 Views
  • 70 replies
  • 11 likes

Solved!! Can't change country

Hey, i registrated this account and wanted to buy premium access, but it refused me that i cant purchase because my account is located in the USA (never confirmed this) and my PayPal Account is confirmed in Germany. I cant change my country to German...

  • Casual Listener
  • Hey,   i registrated this account and wanted to buy premium access, but it refused me that i cant purchase because my account is located in the USA (never confirmed this) and my PayPal ...
  • Peter__
  • Community Legend
  • 509 Views
  • 4 replies
  • 0 likes
  • 509 Views
  • 4 replies
  • 0 likes

Please erase my account!!

How many cases do you need to erase my account!!!??.. I need you to erase my account so i can create a new one to buy unlimited spotify. Case # 00943469Case # 00941525

  • Visitor
  • How many cases do you need to erase my account!!!??.. I need you to erase my account so i can create a new one to buy unlimited spotify.   Case # 00943469 Case # 00941525
  • Peter__
  • Community Legend
  • 441 Views
  • 5 replies
  • 0 likes
  • Account
  • 441 Views
  • 5 replies
  • 0 likes

Solved!! Can't change profile - I've been listening to

HELP!!!!!!!!! My daughter hear a german artist for children songs and now on my profile is standing: I've been listening to: Rolf Zuckowski !!!!!!!!!!!!!!!!! I can't change or hide!!!! On edit - preferences - profile I unclicked the checkboxes but in...

  • Casual Listener
  • HELP!!!!!!!!!   My daughter hear a german artist for children songs and now on my profile is standing:  I've been listening to: Rolf Zuckowski !!!!!!!!!!!!!!!!!   I can't change or...
  • carlafriedman
  • Regular
  • 4854 Views
  • 15 replies
  • 0 likes
  • 4854 Views
  • 15 replies
  • 0 likes

hit wrong subscription option with prepaid, would like to upgrade.

Hey guys, I have a $30.00 gift card and accidently hit th 6 month unlimited streaming instead of the 3 month premium. I would like to upgrade my accound without using the autodraft option. I have another $10.00 card i was trying to use to at least up...

  • Newbie
  • Hey guys,    I have a $30.00 gift card and accidently hit th 6 month unlimited streaming instead of the 3 month premium. I would like to upgrade my accound without using the autodr...
  • user-removed
  • Not applicable
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Signing up

I am trying to get spotify and I put in my debt card it keeps coming back saying the payment failure, and I know my card is good. What am I doing wrong?

  • Newbie
  • I am trying to get spotify and I put in my debt card it keeps coming back saying the payment failure, and I know my card is good. What am I doing wrong?
  • Adam
  • Roadie
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Solved!! What's taking so long for the Beyoncé album

I started out paying $9.99 now it's $10.81. Spotify shouldn't be taxing if it's not going to fulfill its obligations to providing music we want. Beside we're only renting music. When we stop paying we only can access the radio iTunes has a free radio...

  • Newbie
  • I started out paying $9.99 now it's $10.81. Spotify shouldn't be taxing if it's not going to fulfill its obligations to providing music we want. Beside we're only renting music. When we stop paying w...
  • Peter__
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Solved!! Redeem code bought online does not work

I bought 6 months premium online to my son. I did not have his e-mail so I wrote my own address. I wrote out the gift for him. He wrote the code and it came up that he had six months premium. But on his cell phone (Android), it was still that he had ...

  • Casual Listener
  • I bought 6 months premium online to my son. I did not have his e-mail so I wrote my own address. I wrote out the gift for him. He wrote the code and it came up that he had six months premium. ...
  • mynameis
  • Casual Listener
  • 545 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 545 Views
  • 4 replies
  • 0 likes

can't purchase e card, won't allow me to put in payment info

I'm trying to purchase an e card and I fill everything out in the required fields but when I click on which payment method nothing comes up where I can enter my credit card or pay pal info. I've tried several times using my computer and my phone but ...

  • Casual Listener
  • I'm trying to purchase an e card and I fill everything out in the required fields but when I click on which payment method nothing comes up where I can enter my credit card or pay pal info. I've trie...
  • Peter__
  • Community Legend
  • 319 Views
  • 6 replies
  • 0 likes
  • Other
  • 319 Views
  • 6 replies
  • 0 likes

3 for 1 Month Offer- how can I 'gift it' to a friend?

Was wondering how I could give someone 3 months of premium as a gift. I understand you can't use gift cards to purchase the 3 for 1 deal (can someone confirm that) but is there another way I could gift it? Thanks for any help

  • Casual Listener
  • Was wondering how I could give someone 3 months of premium as a gift.    I understand you can't use gift cards to purchase the 3 for 1 deal (can someone confirm that) but is there anoth...
  • Peter__
  • Community Legend
  • 247 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 247 Views
  • 2 replies
  • 0 likes

Please help!

If I could be logged out of all devices, I would be so grateful! Thank you so much!

  • Newbie
  • If I could be logged out of all devices, I would be so grateful! Thank you so much!
  • Peter__
  • Community Legend
  • 177 Views
  • 2 replies
  • 0 likes
  • 177 Views
  • 2 replies
  • 0 likes

Solved!! Reprinting gift card - error when printing it after I bought it

Hey I think this should be the right place , if not feel free to move it! I bought a gift card for spotify yesterday and went to print it and assumed it did but it hadn't and closed everything , just looking for a way to reprint it as it is a Christm...

  • Casual Listener
  • Hey I think this should be the right place , if not feel free to move it! I bought a gift card for spotify yesterday and went to print it and assumed it did but it hadn't and closed everything , ju...
  • antcouzens
  • Newbie
  • 448 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 448 Views
  • 5 replies
  • 0 likes

Solved!! Spotify Subscription Problem

I'm having a rather odd issue. I just signed on to my Spotify account like always (it's a linked facebook account). But for one reason or another my subscription status has reverted to Spotify Free and I was charged for this month on 12/19/2013 and t...

  • Casual Listener
  • I'm having a rather odd issue. I just signed on to my Spotify account like always (it's a linked facebook account). But for one reason or another my subscription status has reverted to Spotify Free a...
  • elitrium
  • Casual Listener
  • 306 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 306 Views
  • 2 replies
  • 0 likes

Currently unable to redeem code issue Dec 24th 2013

Hi; Sorry if this is repeat but both threads I found for the above error were closed or out dated. I got 5 $10 USD cards for Christmas but 2 of them have the unable to redeem code error. Can some one please assist me? I am a premium subscription memb...

  • Casual Listener
  • Hi; Sorry if this is repeat but both threads I found for the above error were closed or out dated. I got 5 $10 USD cards for Christmas but 2 of them  have the unable to redeem code error. Can ...
  • Adam
  • Roadie
  • 426 Views
  • 4 replies
  • 0 likes
  • 426 Views
  • 4 replies
  • 0 likes

I redeemed a Spotify premium subscription gift not knowing I could use my NUS card

Hi, I was given a 6 month premium subscription gift and only after I redeemed it I realised I could get discount with my NUS card. Is there a way to extend my subscription to one year using my card? I didn't have an account before and when I redeemed...

  • Newbie
  • Hi, I was given a 6 month premium subscription gift and only after I redeemed it I realised I could get discount with my NUS card. Is there a way to extend my subscription to one year using my card...
  • Adam
  • Roadie
  • 178 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 178 Views
  • 1 replies
  • 0 likes

Accidentally gave gift card to myself, can I transfer it to my sister?

Hey, So I really wanted to give my gift card to my sister in person and not over e-mail, so when I was signing up for the gift card online I put my own e-mail in the "recipient's e-mail" box . I then bought the gift, and then checked the link to make...

  • Newbie
  • Hey,   So I really wanted to give my gift card to my sister in person and not over e-mail, so when I was signing up for the gift card online I put my own e-mail in the "recipient's e-mail" b...
  • Liam
  • Community Legend
  • 992 Views
  • 1 replies
  • 0 likes
  • 992 Views
  • 1 replies
  • 0 likes

Premium subscription suddenly runs out for no reason and can't seem to sign up for student discount.

I'v had premium for ages but I recently got a NUS card so A week or two ago I cancelled the premium subscription and re-signed up to premium using an NUS discount. Today my subscription suddenly disappeared and when I try to re-sign up with the stude...

  • Newbie
  • I'v had premium for ages but I recently got a NUS card so A week or two ago I cancelled the premium subscription and re-signed up to premium using an NUS discount. Today my subscription suddenly disa...
  • Liam
  • Community Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 409 Views
  • 1 replies
  • 0 likes

Solved!! Problem with Spotify

When i listen music with shuffle on, when a song ends it always starts song called "Hipster Cutthroat". I have restarted my client for 3 times but it dosen't help, what should i do?

  • Casual Listener
  • When i listen music with shuffle on, when a song ends it always starts song called "Hipster Cutthroat". I have restarted my client for 3 times but it dosen't help, what should i do? 
  • Lord_Nik
  • Casual Listener
  • 344 Views
  • 4 replies
  • 0 likes
  • 344 Views
  • 4 replies
  • 0 likes

Can't log into the right account

my friend just tried to sign up for the free trial on my computer and now i cant log back into my own account. his new spotify account is now synced to my fb account. when i try and log in i dont see any of my old playlists or anything. PLEASE HELP!

  • Newbie
  • my friend just tried to sign up for the free trial on my computer and now i cant log back into my own account. his new spotify account is now synced to my fb account. when i try and log in i dont see...
  • Christoffer
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
  • 179 Views
  • 1 replies
  • 0 likes

In Canada, had Premium account....

So I am a New Zealander living abroad in Canada for the next few months. I had Spotify before I left and upgraded to Premium. All was well until I lost my VISA and got a new one so my payment didn't go through on the old VISA - I forgot to update it....

  • Casual Listener
  • So I am a New Zealander living abroad in Canada for the next few months. I had Spotify before I left and upgraded to Premium. All was well until I lost my VISA and got a new one so my payment didn't ...
  • sandidash
  • Casual Listener
  • 842 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 842 Views
  • 4 replies
  • 0 likes

Account help - Premuim but shows Free - Need help ASAP because of overseas trip tonight

Hey All, I have a premuim subscription for spotify using my facebook. Originally when I did sign up for premium I was using a different email address for facebook. Now that I have changed the email address associated with my facebook it seems as if s...

  • Visitor
  • Hey All,   I have a premuim subscription for spotify using my facebook.  Originally when I did sign up for premium I was using a different email address for facebook.  Now that I h...
  • user-removed
  • Not applicable
  • 231 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
  • 231 Views
  • 2 replies
  • 0 likes