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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80613 Views

9 replies

2 likes

Account
Login
  • 80613 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654598 Views

13 replies

4 likes

Account
  • 654598 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735184 Views

18 replies

29 likes

  • 735184 Views
  • 18 replies
  • 29 likes

refund!

I just looked at my statements, and I have been charged for spotify for as far back as I can go in my bank statements, but I do not have a spotify account! Ugh! It even says on my account page that I am a Free user, how come I am having money deducte...

Casual Listener

I just looked at my statements, and I have been charged for spotify for as far back as I can go in my bank statements, but I do not have a spotify account!   Ugh!  It even says on my ac...

Peter__

Community Legend

435 Views

6 replies

0 likes

Account
  • 435 Views
  • 6 replies
  • 0 likes

Account Information

I am being charged $9.99 per month on my AMEX card each month. Reference number is 239112742014. However, I don't know my login information. Please advise how I can retrieve my login informatin. I also have a free account which I obviously don't want...

Newbie

I am  being charged $9.99 per month on my AMEX card each month.  Reference number is 239112742014.  However, I don't know my login information.  Please advise how I can retrieve m...

Joe

Community Legend

175 Views

1 replies

0 likes

  • 175 Views
  • 1 replies
  • 0 likes

Seguir a un amigo que no esta en facebook

Hola, Alguien me podría ayudar a saber si puedo buscar algún amigo por su dirección de correo? ES que no esta en FB preo tiene spotify y quiero seguirla.

Newbie

Hola,  Alguien me podría ayudar a saber si puedo buscar algún amigo por su dirección de correo?  ES que no esta en FB preo tiene spotify y quiero seguirla. 

majo8

Newbie

950 Views

2 replies

0 likes

  • 950 Views
  • 2 replies
  • 0 likes

I'm a producer that needs an album of mine taken out of Spotify's library.

I got my music on spotify about a month ago using Ditto Music as my third party distributor, however, my track listing was messed up and I'd like to take the album down and put up a corrected version of it. How should I go about getting this done? My...

Newbie

I got my music on spotify about a month ago using Ditto Music as my third party distributor, however, my track listing was messed up and I'd like to take the album down and put up a corrected version...

Peter__

Community Legend

392 Views

2 replies

0 likes

Other
  • 392 Views
  • 2 replies
  • 0 likes

My spotify linked to a new account! Help!! I need my old account back..

My facebook account accidentally got linked to another account and was unlinked, but when I have tried to sign in now all my playlists and radio stations and stared music is gone! My messages and friends are gone too!!! It says I have a new account n...

Visitor

My facebook account accidentally got linked to another account and was unlinked, but when I have tried to sign in now all my playlists and radio stations and stared music is gone! My messages and fri...

Adam

Roadie

227 Views

1 replies

0 likes

Account
  • 227 Views
  • 1 replies
  • 0 likes

New device not recognising premium account

Hi, i recently removed spotify from a device and installed it on a new one (HTC One phone). unfortunately the app on the new device wont recognise my premium account. Please help - its very frustrating! Thanks

Casual Listener

Hi, i recently removed spotify from a device and installed it on a new one (HTC One phone). unfortunately the app on the new device wont recognise my premium account. Please help - its very frustrati...

Peter__

Community Legend

742 Views

4 replies

0 likes

  • 742 Views
  • 4 replies
  • 0 likes

problem :" what`s new" is missing from the main menu

Hello Spotify I am Nina Toskedal >, a premium meber from Norway, always pay my check on time. I am missing the "what is new" buttom from my main menu, it has been missing for two- three months. I have the latest upgradde version of Spotify. Please ca...

Newbie

Hello Spotify   I am Nina Toskedal <SNIP>>, a premium meber from Norway, always pay my check on time. I am missing the "what is new" buttom from my main menu, it has been mis...

Peter__

Community Legend

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Ninaa

mi spotify esta conectado a una cuenta facebook incorrecta! Como soluciono esto?

Newbie

mi spotify esta conectado a una cuenta facebook incorrecta! Como soluciono esto?

Peter__

Community Legend

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Solved!! 2 30$ cards getting only 6 months!

Hi I have purchased 2 30$ spotify gift cards (couldn't find a single 60$ one) and I wanted to sign up for a year’s subscription, however when I entered both codes, spotify automatically signed me up for 3 months for each card (6 months in total) inst...

Casual Listener

Hi   I have purchased 2 30$ spotify gift cards (couldn't find a single 60$ one) and I wanted to sign up for a year’s subscription, however when I entered both codes, spotify automatically si...

ejmirza

Casual Listener

451 Views

2 replies

0 likes

Account
Premium
Subscription
  • 451 Views
  • 2 replies
  • 0 likes

Facebook Reg Button not working, and account password not being recognized.

Description I upgraded my account to premium via my phone, shortly thereafter I got a new computer. When I loaded the Spotify webapp onto that computer, I went to log in. The screen says I can log in via facebook, bus doesn't actually let me (I click...

Newbie

Description I upgraded my account to premium via my phone, shortly thereafter I got a new computer. When I loaded the Spotify webapp onto that computer, I went to log in. The screen says I can lo...

Peter__

Community Legend

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Solved!! Charged for Spotify but don't seem to have an account

Spotify Case # 01010631: Account questions ref:_00DD0pxIW._500D0VzovR:ref I sent this message a week ago and haven't heard back. My boss is being charged $4 monthy for Spotify USA. He doesn't know what this is, and asked me to cancel it. I have tried...

Casual Listener

Spotify Case # 01010631: Account questions ref:_00DD0pxIW._500D0VzovR:ref   I sent this message a week ago and haven't heard back.   My boss is being charged $4 monthy for Spotify...

Dave_987

Casual Listener

443 Views

3 replies

0 likes

  • 443 Views
  • 3 replies
  • 0 likes

Retrieving an old account

I decided to deactivate my facebook account a while back, not realising that both my spotify premium and facebook are linked. I DON'T want to use facebook anymore, so I DON'T WANT to use my facebook info to open my spotify. I created a new Spotify ac...

Newbie

I decided to deactivate my facebook account a while back, not realising that both my spotify premium and facebook are linked. I DON'T want to use facebook anymore, so I DON'T WANT to use my facebook ...

user-removed

Not applicable

2917 Views

3 replies

0 likes

  • 2917 Views
  • 3 replies
  • 0 likes

How do i get help with my account

How do i get some customer service on this system as you are taking my cash but not providing a service

Newbie

How do i get some customer service on this system as you are taking my cash but not providing a service

Peter__

Community Legend

200 Views

1 replies

0 likes

  • 200 Views
  • 1 replies
  • 0 likes

I am being charged £9.99 but dont know my account!

As the topic says, I am being charged but I don't even know which account it is that I have premium on..I've forgotten my account name and mail, is there any way to find out? Maybe with the numbers on my charge-info (REF NUMBER) in my bank site? And ...

Newbie

As the topic says, I am being charged but I don't even know which account it is that I have premium on..I've forgotten my account name and mail, is there any way to find out? Maybe with the numbers o...

Peter__

Community Legend

945 Views

1 replies

2 likes

Account
Premium
Security
Subscription
  • 945 Views
  • 1 replies
  • 2 likes

Movistar Spotify Premiun

Hola. Hoy me he suscrito a la promoción de Movistar Spotify Premium y al ir a hacerme una cuenta no me ha dejado enlazar con mi correo electrónico porque ya tenía una cuenta con ese correo, la cual no me acordaba que tenía (supongo q gratuita porque ...

Newbie

Hola. Hoy me he suscrito a la promoción de Movistar Spotify Premium y al ir a hacerme una cuenta no me ha dejado enlazar con mi correo electrónico porque ya tenía una cuenta con ese correo, la cual n...

mamapapaesfriki

Regular

2484 Views

13 replies

2 likes

  • 2484 Views
  • 13 replies
  • 2 likes

Playlists lost while syncing

I unchecked playlists on my MacBook Air and then synced to my iPhone 5. Now the unchecked playlists have disappeared. Is there a way to retrieve them? I don't see that I have Time Machine on my laptop...

Casual Listener

I unchecked playlists on my MacBook Air and then synced to my iPhone 5.  Now the unchecked playlists have disappeared.  Is there a way to retrieve them?  I don't see that I have Time M...

Jack_H

Spotify

383 Views

5 replies

0 likes

Account
  • 383 Views
  • 5 replies
  • 0 likes

Going to Hungary

Hello everyone. Soon I'm going to a country where spotify is not available Hungary. I have Premium can I use my laptop in Hungary via wifi to my acount spotify?

Casual Listener

Hello everyone. Soon I'm going to a country where spotify is not available Hungary. I have Premium can I use my laptop in Hungary via wifi to my acount spotify? 

Spotify2014

Casual Listener

410 Views

2 replies

0 likes

Premium
  • 410 Views
  • 2 replies
  • 0 likes

Help, Can't remember my username!

I originally made a spotify account with facebook and I unlinked it from my facebook. I lost about 5 playlists and I used Spotify daily. I have found my profile. i wanna get my subscription off. but i can't cos i dont remember my account name. How i ...

Casual Listener

I originally made a spotify account with facebook and I unlinked it from my facebook. I lost about 5 playlists and I used Spotify daily. I have found my profile. i wanna get my subscription off. but ...

Peter__

Community Legend

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Can't access music but billed first month, confused.

Hi, I joined spotify free trial on 28th September, when I got to about 3rd week of subscription my playlists went missing and i could no longer select songs to play on my mobile(greyed out) as it says join for free trial which i was already in 3rd we...

Casual Listener

Hi, I joined spotify free trial on 28th September, when I got to about 3rd week of subscription my playlists went missing and i could no longer select songs to play on my mobile(greyed out) as it say...

butler83

Casual Listener

415 Views

2 replies

0 likes

Account
  • 415 Views
  • 2 replies
  • 0 likes

Solved!! Being charged £10 for Premium with NUS Discount

Hello, My Credit card was charged £10 for the last 2 months. I have a valid NUS extra card, can someone look into this please?

Regular

Hello,   My Credit card was charged £10 for the last 2 months. I have a valid NUS extra card, can someone look into this please?

ricky_chotai

Regular

895 Views

14 replies

0 likes

  • 895 Views
  • 14 replies
  • 0 likes