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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76509 Views

28 replies

0 likes

  • 76509 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94359 Views

9 replies

2 likes

Account
Login
  • 94359 Views
  • 9 replies
  • 2 likes

Paid twice for premium subscription!

Hi, Renewed my premium subscription --> received a confirmation mail, logged to another user id. Very strange. Hence, my playlists didn't work, so I went to the billing page again. Paid again to get the right premium account working, and this time it...

Regular

Hi,   Renewed my premium subscription --> received a confirmation mail, logged to another user id. Very strange. Hence, my playlists didn't work, so I went to the billing page again. &n...

pernilla_k

Regular

979 Views

6 replies

0 likes

Account
Premium
Subscription
  • 979 Views
  • 6 replies
  • 0 likes

Renewed Premium but doesn't work - playlists empty in Iphone & commercials?

Hi, My premium subscription ended by mistake due to new payment details. I renewed it, with occuring subscription plus also received 1 monty for free. However, my playlists on my IPhone show as 0 tracks and when I click on the playlist, they songs se...

Visitor

Hi,   My premium subscription ended by mistake due to new payment details. I renewed it, with occuring subscription plus also received 1 monty for free. 😃   However, my playlists o...

Peter__

Community Legend

492 Views

3 replies

0 likes

Account
Premium
Subscription
  • 492 Views
  • 3 replies
  • 0 likes

Spotify charged me for 119,88 for premium !?

I have a Spotify premium subscription for which I automatically pay 10,00 euros a month with paypal. Today I checked my bank account history and saw that paypal took a whopping 119,88 euros for a spotify payment. I have no idea what this is for, and ...

Casual Listener

I have a Spotify premium subscription for which I automatically pay 10,00 euros a month with paypal. Today I checked my bank account history and saw that paypal took a whopping 119,88 euros for a spo...

Peter__

Community Legend

1582 Views

3 replies

0 likes

  • 1582 Views
  • 3 replies
  • 0 likes

Deleted Account Mistake

I deleted the Facebook app and when I did, I was locked me out of my spotify account. So I reinstalled the Facebook app and logged back in. When I logged into Spotify, my playlists are gone and my Premium subscription information is no longer there. ...

Visitor

I deleted the Facebook app and when I did, I was locked me out of my spotify account. So I reinstalled the Facebook app and logged back in. When I logged into Spotify, my playlists are gone and my Pr...

Peter__

Community Legend

371 Views

1 replies

0 likes

Account
  • 371 Views
  • 1 replies
  • 0 likes

[urgent] Can't find my account, it's gone or something.

Hi, just today I was putting more songs in my playlist on Spotify with my personal account .. Tonight, a friend of mine has logged in with his username, from the app Spotify on my smartphone, and after he have activated Facebook's notifications in it...

Casual Listener

Hi, just today I was putting more songs in my playlist on Spotify with my personal account .. Tonight, a friend of mine has logged in with his username, from the app Spotify on my smartphone, and aft...

Peter__

Community Legend

495 Views

5 replies

0 likes

  • 495 Views
  • 5 replies
  • 0 likes

Solved!! 13/10 since update on Spotify, complete crash...

Hello, Since the update today (13/10) spotify grey's out everytime I try and play a track. I dont have a twitter account so I cant contact @spotify. The contact form has all but disappeared, so there deosnt seem to be any other method of reporting th...

Regular

Hello, Since the update today (13/10) spotify grey's out everytime I try and play a track. I dont have a twitter account so I cant contact @spotify.  The contact form has all but disappeared, ...

thomas_patz

Regular

655 Views

7 replies

0 likes

Account
Other
  • 655 Views
  • 7 replies
  • 0 likes