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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
75529 Views
26 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
92945 Views
9 replies
2 likes
I have an acount from befor facebook was a requirement. I used to use the web player but now I get "Failed to connect to spotify, trying again now." and it does this forever. Because the web player now does this I downloaded the desktop application. ...
I have an acount from befor facebook was a requirement. I used to use the web player but now I get "Failed to connect to spotify, trying again now." and it does this forever. Because the web player n...
Community Legend
318 Views
1 replies
0 likes
HELP! I accidentally deleted my playlist "Downloadables" That I keep about 3 hours of music in! How can I get it back? There isn't an undo function for this in Spotify itself, and I can't seem to recover it using TimeMachine! Is there anything I can ...
HELP! I accidentally deleted my playlist "Downloadables" That I keep about 3 hours of music in! How can I get it back? There isn't an undo function for this in Spotify itself, and I can't seem to rec...
Community Legend
484 Views
2 replies
0 likes
Can someone please logout my friend, can't play my music, thank you
Can someone please logout my friend, can't play my music, thank you
Community Legend
332 Views
2 replies
0 likes
Hello. Case number: #00981590 I had to make this new account to be able to get on the forums because I cant login with my original account, it says that it's wrong username or password. I've reset my password, didnt get any e-mail, i've sent a mail t...
Hello. Case number: #00981590 I had to make this new account to be able to get on the forums because I cant login with my original account, it says that it's wrong username or pa...
Casual Listener
441 Views
2 replies
0 likes
Just purchased Spitify premium with the Unidays offer, but it got ramdomly applied to another user... I logged in to my account when I was doing hte transaction and cannot see how it ended up being applied to another user. Help would be appreciated.
Just purchased Spitify premium with the Unidays offer, but it got ramdomly applied to another user... I logged in to my account when I was doing hte transaction and cannot see how it ended up being...
Community Legend
670 Views
6 replies
0 likes
Hello, I bought one of these premium codes but I can't use it because spotifuggle only offers me the 30 day free trial, but I don't have a credit card to use this offer. How can I skip this offer to redeem my premium code?? Cheers.
Hello, I bought one of these premium codes but I can't use it because spotifuggle only offers me the 30 day free trial, but I don't have a credit card to use this offer. How can I skip this offer t...
Community Legend
3435 Views
2 replies
1 likes
I chose the option to download 15 tracks with my Spotify gift card before reading the option to download tracks is no longer available. How can I change my giftcard to pay for one month of my Spotify Premium account instead?
I chose the option to download 15 tracks with my Spotify gift card before reading the option to download tracks is no longer available. How can I change my giftcard to pay for one month of my Spotify...
Roadie
904 Views
3 replies
0 likes
Hello, I have forgotten my password and when I got to change it the system asks for my current password in order to confirm the change..I don't remember it hence why I want to change it! I've never had an issue like this on any website until now. Any...
Hello, I have forgotten my password and when I got to change it the system asks for my current password in order to confirm the change..I don't remember it hence why I want to change it!&...
Roadie
299 Views
1 replies
0 likes
I just sent a contact form. How long does it usually take for an answer?
I just sent a contact form. How long does it usually take for an answer?
Roadie
305 Views
1 replies
0 likes
I just deactivated my Facebook. I can now not open Spotify. I have been a longtime Premium account with you. Do I have to cancel my subscription to you because I don't want to be on Facebook?
I just deactivated my Facebook. I can now not open Spotify. I have been a longtime Premium account with you. Do I have to cancel my subscription to you because I don't want to be on Facebook?
Not applicable
401 Views
2 replies
0 likes
In attempting to change my credit card information, I found that my account shows my subscription status as Spotify Free. I have a premium subscription and am paying for it each month. How can I correct this and update my payment data without risking...
In attempting to change my credit card information, I found that my account shows my subscription status as Spotify Free. I have a premium subscription and am paying for it each month. Ho...
Community Legend
658 Views
3 replies
0 likes
Hi, Renewed my premium subscription --> received a confirmation mail, logged to another user id. Very strange. Hence, my playlists didn't work, so I went to the billing page again. Paid again to get the right premium account working, and this time it...
Hi, Renewed my premium subscription --> received a confirmation mail, logged to another user id. Very strange. Hence, my playlists didn't work, so I went to the billing page again. &n...
Regular
974 Views
6 replies
0 likes
Hi, My premium subscription ended by mistake due to new payment details. I renewed it, with occuring subscription plus also received 1 monty for free. However, my playlists on my IPhone show as 0 tracks and when I click on the playlist, they songs se...
Hi, My premium subscription ended by mistake due to new payment details. I renewed it, with occuring subscription plus also received 1 monty for free. 😃 However, my playlists o...
Community Legend
483 Views
3 replies
0 likes
I have a Spotify premium subscription for which I automatically pay 10,00 euros a month with paypal. Today I checked my bank account history and saw that paypal took a whopping 119,88 euros for a spotify payment. I have no idea what this is for, and ...
I have a Spotify premium subscription for which I automatically pay 10,00 euros a month with paypal. Today I checked my bank account history and saw that paypal took a whopping 119,88 euros for a spo...
Community Legend
1570 Views
3 replies
0 likes
I deleted the Facebook app and when I did, I was locked me out of my spotify account. So I reinstalled the Facebook app and logged back in. When I logged into Spotify, my playlists are gone and my Premium subscription information is no longer there. ...
I deleted the Facebook app and when I did, I was locked me out of my spotify account. So I reinstalled the Facebook app and logged back in. When I logged into Spotify, my playlists are gone and my Pr...
Community Legend
369 Views
1 replies
0 likes
Hi, just today I was putting more songs in my playlist on Spotify with my personal account .. Tonight, a friend of mine has logged in with his username, from the app Spotify on my smartphone, and after he have activated Facebook's notifications in it...
Hi, just today I was putting more songs in my playlist on Spotify with my personal account .. Tonight, a friend of mine has logged in with his username, from the app Spotify on my smartphone, and aft...
Community Legend
493 Views
5 replies
0 likes
Hello, Since the update today (13/10) spotify grey's out everytime I try and play a track. I dont have a twitter account so I cant contact @spotify. The contact form has all but disappeared, so there deosnt seem to be any other method of reporting th...
Hello, Since the update today (13/10) spotify grey's out everytime I try and play a track. I dont have a twitter account so I cant contact @spotify. The contact form has all but disappeared, ...
Regular
646 Views
7 replies
0 likes
