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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10000 Views
  • 3 replies
  • 9 likes
  • Security
  • 10000 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498627 Views
  • 982 replies
  • 112 likes
  • Account
  • 498627 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214557 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214557 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122879 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122879 Views
  • 72 replies
  • 12 likes

upgraded to Unlimited, still have ads?

So i got unlimited today (i think i already had it? but i've had ads ever since i got spotify) So why are there still ads playing after about 5 songs?

  • Regular
  • So i got unlimited today (i think i already had it? but i've had ads ever since i got spotify) So why are there still ads playing after about 5 songs?
  • liebo
  • Regular
  • 1295 Views
  • 27 replies
  • 1 likes
  • 1295 Views
  • 27 replies
  • 1 likes

False advertising about cost of Premium

What's the deal with the bull**bleep** false advertising about how much it costs to get Premium on Spotify main page? It says clearly that you get eithre the Free version or the Premium version, which costs $6.99 per month. Being a good Spotify custo...

  • Newbie
  • What's the deal with the bull**bleep** false advertising about how much it costs to get Premium on Spotify main page? It says clearly that you get eithre the Free version or the Premium version, whic...
  • Joe
  • Community Legend
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

E-card purchasing bug in Firefox

Hi! I would like to report a likely bug. I managed to successfully purchase a Spotify e-card in Google Chrome. However, before that, I attempted to do so unsuccessfully in Mozilla Firefox. After filling in the e-card form (at https://www.spotify.com/...

  • Casual Listener
  • Hi! I would like to report a likely bug.   I managed to successfully purchase a Spotify e-card in Google Chrome. However, before that, I attempted to do so unsuccessfully in Mozilla Fire...
  • kvib
  • Casual Listener
  • 504 Views
  • 5 replies
  • 0 likes
  • Other
    Premium
  • 504 Views
  • 5 replies
  • 0 likes

Solved!! Upgrading to Spotify Premium - in Switzerland with US credit card

Hi, 1) I am trying to upgrade from the free version of Spotify to Spotify Premium. However, every link I click on redirects to this page: https://www.spotify.com/us/#premium From here, I can only click on "Try Premium" and then I am informed that I a...

  • Casual Listener
  • Hi,   1)   I am trying to upgrade from the free version of Spotify to Spotify Premium. However, every link I click on redirects to this page: https://www.spotify.com/us/#premium Fro...
  • Peter__
  • Community Legend
  • 844 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 844 Views
  • 7 replies
  • 0 likes

logging in

my ex girlfriend set up the account and it is tied into her facebook, but it is connected to my debit card and email. i need to gain access to log and change the password and log in info or i will need to dispute the charge on my card with the mercha...

  • Casual Listener
  • my ex girlfriend set up the account and it is tied into her facebook, but it is connected to my debit card and email.  i need to gain access to log and change the password and log in info or i w...
  • Peter__
  • Community Legend
  • 684 Views
  • 9 replies
  • 0 likes
  • 684 Views
  • 9 replies
  • 0 likes

Johnny Burnette - It's late. Only one minute?

Why is that song only available for one minute? Please put the whole song like the rest of the album.

  • Newbie
  • Why is that song only available for one minute? Please put the whole song like the rest of the album.
  • Peter__
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Cant buy 3for1 with giftcard

i want to buy 3for1 premium with a 10€ giftcard but when i enter the code it says that the code doesnt fit with the product i chose (eg premium code for spotify unlimited) but it is a premium code and a premium product. so why cant i buy it?

  • Newbie
  • i want to buy 3for1 premium with a 10€ giftcard but when i enter the code it says that the code doesnt fit with the product i chose (eg premium code for spotify unlimited) but it is a premium code an...
  • Peter__
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Please fix the bug!

Greetings, What's profile spotify.es try get birthdate Month: 6 Day: 7 Year: 2001 And having said that devo least 12 years. Well I have 12!!Please fix the bug!

  • Newbie
  •   Greetings, What's profile spotify.es try get birthdate Month: 6 Day: 7 Year: 2001 And having said that devo least 12 years. Well I have 12!! Please fix the bug!
  • Peter__
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 201 Views
  • 1 replies
  • 0 likes

Unable to change my country?

Hi there! I was an exchange student in the UK a few months back and made a spotify account there. When I got back home in Bulgaria, I tried to log in but i got the message that ''my country doesn't match blah blah" . So I went on the site and tried t...

  • Newbie
  • Hi there! I was an exchange student in the UK a few months back and made a spotify account there. When I got back home in Bulgaria, I tried to log in but i got the message that ''my country doesn't m...
  • Peter__
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Solved!! Accidentally Sent Premium To Someone Else

Hi,This is my first time here. Looking for some help.I got a spotify premium gift for Christmas... A 6 month subscription.I was trying to activate the subscription on my phone. I typed in the code I recieved, and hit "sign in with Facebook".This is t...

  • Casual Listener
  • Hi, This is my first time here. Looking for some help. I got a spotify premium gift for Christmas... A 6 month subscription. I was trying to activate the subscription on my phone. I typed in t...
  • rachaelp
  • Casual Listener
  • 553 Views
  • 2 replies
  • 0 likes
  • 553 Views
  • 2 replies
  • 0 likes

VAR ÄR FELET.......

VAR ÄR FELET....... för TELEFONEN säger att jag bara har free spotify.fast jag betalar för premium?JAG hålt på med det är fÖR UT.FÖRET tag sen igen:(

  • Casual Listener
  • VAR ÄR FELET....... för TELEFONEN säger att jag bara har free spotify.fast jag betalar för premium?JAG hålt på med det är fÖR UT.FÖRET tag sen igen:(
  • user-removed
  • Not applicable
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Cancelled Subscription, Still Charged.

I signed up for a free trial and still got charged. Still within my 30 days. Please advise. thank you.

  • Newbie
  • I signed up for a free trial and still got charged. Still within my 30 days.  Please advise. thank you.
  • user-removed
  • Not applicable
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Question abouy refund

Hey i signed up for a free trial and cancelled the subscription immediately. I logged into bank and saw that they have taken 99sek from my account. I wonder if its possible i make a refund? I dont want to use the account if i have to pay for a trial....

  • Newbie
  • Hey i signed up for a free trial and cancelled the subscription immediately. I logged into bank and saw that they have taken 99sek from my account. I wonder if its possible i make a refund? I dont wa...
  • user-removed
  • Not applicable
  • 229 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 229 Views
  • 2 replies
  • 0 likes

My spotify got hacked, i did send in an report of it, but never got any response back!

Hey. My spotify account was hacked for a while ago, i sent in a ticket the day i found it out, but never got an response back.I have all of the receipts and can provide any info.The username: Felsin Contact me on email: @hotmail.com Hate that you guy...

  • Casual Listener
  • Hey. My spotify account was hacked for a while ago, i sent in a ticket the day i found it out, but never got an response back. I have all of the receipts and can provide any info. The username: Fel...
  • Peter__
  • Community Legend
  • 492 Views
  • 6 replies
  • 0 likes
  • Account
    Other
    Security
  • 492 Views
  • 6 replies
  • 0 likes

Solved!! Follower notifications and 'listening to' not updated

I have an artist account and since Spotfiy launched in Hungary and I changed my country location two weeks ago, the notifications about new followers stopped and I don't get any emails either, and no songs/artists I listened to showed up on my feed o...

  • Newbie
  • I have an artist account and since Spotfiy launched in Hungary  and I changed my country location two weeks ago, the notifications about new followers stopped and I don't get any emails either, ...
  • Peter__
  • Community Legend
  • 824 Views
  • 1 replies
  • 0 likes
  • Account
  • 824 Views
  • 1 replies
  • 0 likes

Hi I can't seem to login into the spotify website its wrong user name and password but its not

Hi can anyone help I can't seem to login to the website its saying wrong username and password but its not cause its works on my computer and phone OK please help!!!! As plus I login with facebook so its my username and password from that but then on...

  • Regular
  • Hi can anyone help I can't seem to login to the website its saying wrong username and password but its not cause its works on my computer and phone OK please help!!!!    As plus I login...
  • heathergilchris
  • Regular
  • 308 Views
  • 2 replies
  • 0 likes
  • Account
  • 308 Views
  • 2 replies
  • 0 likes

AHHHHHHHHH Can't login nothing makes sense!!

AHHH MY GOD. Can't login on my mobile none of my passwords work or usernames work. It says login with your email or user name yet it says you cant use @ in your email WTF! It says error try use our.... Cheers no other info there. What is this so frus...

  • Visitor
  • AHHH MY GOD. Can't login on my mobile none of my passwords work or usernames work.  It says login with your email or user name yet it says you cant use @ in your email WTF! It says error try use...
  • Sam
  • Spotify
  • 285 Views
  • 3 replies
  • 0 likes
  • Free
    Security
    Subscription
    Unlimited
  • 285 Views
  • 3 replies
  • 0 likes

Solved!! Unable to purchase Premium

My subscription expired and Im trying to resubscribe but getting this message... "It appears that you've already been a premium user and this trial is only valid for new users. If you'd like you can still upgrade your account to premium at any time."...

  • Newbie
  • My subscription expired and Im trying to resubscribe but getting this message...   "It appears that you've already been a premium user and this trial is only valid for new users. If you'd li...
  • Lawson_J
  • Casual Listener
  • 725 Views
  • 4 replies
  • 0 likes
  • 725 Views
  • 4 replies
  • 0 likes