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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4990 Views
  • 1 replies
  • 9 likes
  • Security
  • 4990 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468301 Views
  • 977 replies
  • 111 likes
  • Account
  • 468301 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206578 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206578 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117922 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117922 Views
  • 72 replies
  • 12 likes

Solved!! Urgent! Playlist disappeared, duplicated account?

All my playlists are gone, I have no idea why, i didnt delete it. i logged into my spotify account on my ipad this morning, they're still there, but when i looked into the desktop one, all my playlist are gone, and then i checked the spotify on my ip...

  • Visitor
  • All my playlists are gone, I have no idea why, i didnt delete it. i logged into my spotify account on my ipad this morning, they're still there, but when i looked into the desktop one, all my playlis...
  • Peter__
  • Community Legend
  • 495 Views
  • 3 replies
  • 0 likes
  • Account
  • 495 Views
  • 3 replies
  • 0 likes

Change facebook connection for premium account

I have a rather serious problem. I have apparently made my spotify account with my facebook login. And now that I have made a new account on facebook. I would like to change the facebook account connected to my spotify. But now I can't log in to spot...

  • Visitor
  • I have a rather serious problem. I have apparently made my spotify account with my facebook login. And now that I have made a new account on facebook. I would like to change the facebook account conn...
  • Peter__
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Partner subscription refused because of account status?

Hi everyone, I used to have a Premium account, which is now a Free account since a few days. I'm trying to upgrade back to Premium through a partner (KPN/Hi Mobile), but I get the error that the account is already Premium. However, the Spotify-websit...

  • Newbie
  • Hi everyone,   I used to have a Premium account, which is now a Free account since a few days. I'm trying to upgrade back to Premium through a partner (KPN/Hi Mobile), but I get the error th...
  • Peter__
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Charged when i unsubscribed

I unsubscribed my account during the middle of last month, but today i found out that i was still subscribed and have been charged which i didnt want to happen. Is there anyway that i can get refund, because i will no longer be using this and it woul...

  • Newbie
  • I unsubscribed my account during the middle of last month, but today i found out that i was still subscribed and have been charged which i didnt want to happen. Is there anyway that i can get refund,...
  • Peter__
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Unlimited user, cant get Premium free for 30 days?

hi, currently Unlimited customer, I see there is free 30 day trial for Premium, this offer is open to me or not? thankyou

  • Music Fan
  • hi, currently Unlimited customer, I see there is free 30 day trial for Premium, this offer is open to me or not?    thankyou
  • katrina4321
  • Music Fan
  • 618 Views
  • 12 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
    Unlimited
  • 618 Views
  • 12 replies
  • 0 likes

Solved!! Toshiba Volume no máximo

Hi! Yesterday, I received a coupon with a voucher code, from Toshiba Portugal, referring to a campaign through which one would get 6 months of free premium. The campaign is called "Volume no máximo". The problem is when I insert the code onde spotify...

  • Casual Listener
  • Hi! Yesterday, I received a coupon with a voucher code, from Toshiba Portugal, referring to a campaign through which one would get 6 months of free premium. The campaign is called "Volume no máximo...
  • Peter__
  • Community Legend
  • 308 Views
  • 3 replies
  • 0 likes
  • 308 Views
  • 3 replies
  • 0 likes

Vodafone partner subscription

I have just signed up for the Vodafone red plan which gives you spotify premium but I can't get it no matter what I do,please help me!!!

  • Newbie
  • I have just signed up for the Vodafone red plan which gives you spotify premium but I can't get it no matter what I do,please help me!!!
  • Peter__
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Playlist missing tracks

One (possible more) of my playlists is acting weird lately. It keeps losing tracks intermittently, I noticed it yesterday when it was down to 5 tracks, and today it's down to just one track. It previously had over a hundred tracks. I checked some of ...

  • Music Fan
  • One (possible more) of my playlists is acting weird lately.  It keeps losing tracks intermittently, I noticed it yesterday when it was down to 5 tracks, and today it's down to just one track. It...
  • jjaaayyz
  • Casual Listener
  • 3066 Views
  • 31 replies
  • 0 likes
  • 3066 Views
  • 31 replies
  • 0 likes

Add "Friends" On Mobile

sorry if this has been posted before but I really would like to know how to add people, I can follow playlists no users though.

  • Casual Listener
  • sorry if this has been posted before but I really would like to know how to add people, I can follow playlists no users though.
  • 467 Views
  • 0 replies
  • 0 likes
  • Account
  • 467 Views
  • 0 replies
  • 0 likes

Cant login

Please help <br><br>Cant log in on My account to register My New creditcard. No New creditcArd no premium.<br><br>Says I enter wrong username or password but I use same as I use in the Iphone app spotify and there it works.<br><br>Another problem is ...

  • Newbie
  • Please help 😱&lt;br&gt;&lt;br&gt;Cant log in on My account to register My New creditcard. No New creditcArd no premium.&lt;br&gt;&lt;br&gt;Says I enter wrong username...
  • Peter__
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
  • 243 Views
  • 1 replies
  • 0 likes

Solved!! Can't get the free 48-h trial of Spotify Premium

I downloaded spotify to get the announced free 48-h trial but my account is Spotify Free again. What's wrong? Why doesn't it work? Thanks in advanced.

  • Regular
  • I downloaded spotify to get the announced free 48-h trial but my account is Spotify Free again. What's wrong? Why doesn't it work? Thanks in advanced.
  • mardedudas
  • Regular
  • 4237 Views
  • 14 replies
  • 0 likes
  • Premium
  • 4237 Views
  • 14 replies
  • 0 likes

Solved!! Free 30 days trial paypal failure !

Hi everybody ! Just wanted to get the 30-days spotify premium trial, but when I valid the paypal payment, it comes back to the payment method webpage and i see NO error message on this page. My paypal account is linked with a valid bank card ! I don'...

  • Casual Listener
  • Hi everybody !   Just wanted to get the 30-days spotify premium trial, but when I valid the paypal payment, it comes back to the payment method webpage and i see NO error message on this pag...
  • AdelSpotify1
  • Casual Listener
  • 5290 Views
  • 4 replies
  • 0 likes
  • 5290 Views
  • 4 replies
  • 0 likes

Solved!! Change Country Settings

Hi I moved from Iceland to Sweden and my account country is Iceland. I bought Spotify 3 months card in a store here in Sweden, i have to change my country settings but i dont have a swedish bank card so i cant change it. What can i do? Thanks

  • Newbie
  • Hi   I moved from Iceland to Sweden and my account country is Iceland. I bought Spotify 3 months card in a store here in Sweden, i have to change my country settings but i dont have a swedis...
  • Peter__
  • Community Legend
  • 1030 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1030 Views
  • 1 replies
  • 0 likes

Error 410

hi there i payed for spotify unlimited through facebook for the last 3 weeks code 410 has come up i am getting really annoyed sent 2 emails to spotify with no response so set up another account to email them again please advise me on what to do

  • Casual Listener
  • hi there i payed for spotify unlimited through facebook for the last 3 weeks code 410 has come up i am getting really annoyed sent 2 emails to spotify with no response so set up another account to em...
  • Peter__
  • Community Legend
  • 526 Views
  • 12 replies
  • 0 likes
  • Account
  • 526 Views
  • 12 replies
  • 0 likes

Solved!! Unable to cancel my 30-day trial subscription

I read that you'd have to cancel your sub a day before the trial ends so that Spotify couldn't charge for a new premium sub. I was wondering if that still happens as I can't seem to find a "‘Cancel your subscription section’" link. Is it because it's...

  • Casual Listener
  • I read that you'd have to cancel your sub a day before the trial ends so that Spotify couldn't charge for a new premium sub. I was wondering if that still happens as I can't seem to find a "‘Cancel y...
  • Peter__
  • Community Legend
  • 1042 Views
  • 13 replies
  • 0 likes
  • 1042 Views
  • 13 replies
  • 0 likes

Using Spotify abroad?

I have a Spotify Unlimited subscription in the UK and I am working temporarily in South Africa. I am unable to download Spotify on my pc here even when logged in to my account. Any suggestions please?

  • Newbie
  • I have a Spotify Unlimited subscription in the UK and I am working temporarily in South Africa.  I am unable to download Spotify on my pc here even when logged in to my account.  Any sugges...
  • Peter__
  • Community Legend
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes

Playlist lost

Hello,<br><br>I have a Premium Spotify account for about 1 year and up to now, i was very happy about the service.<br>Since the beginning of july, I experience some difficulty to make research with the PC version and I cant find the solution on the w...

  • Newbie
  • Hello,&lt;br&gt;&lt;br&gt;I have a Premium Spotify account for about 1 year and up to now, i was very happy about the service.&lt;br&gt;Since the beginning of july, I experien...
  • Peter__
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • Premium
  • 221 Views
  • 1 replies
  • 0 likes

Prenium account not detected anymore

Hi, i'm a prenium user since a while now and recently, my spotify account (linked with my facebook one) says i'm using spotify free. This is rather strange since i can see the payement confirmation from the 1 October in my mailbox. Is this a know pro...

  • Visitor
  • Hi,   i'm a prenium user since a while now and recently, my spotify account (linked with my facebook one) says i'm using spotify free. This is rather strange since i can see the payement con...
  • Thedev
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Premium account disappeared

Hi,I received an email with information "spotify payment failure".It turns out that this is not true, since the payment was charged to my account on 7th September and is already scheduled for October 7th payment for that month. What happened? How can...

  • Newbie
  • Hi, I received an email with  information "spotify payment failure". It turns out that this is not true, since the payment was charged to my account on 7th September and is already sche...
  • Thedev
  • Community Legend
  • 292 Views
  • 5 replies
  • 0 likes
  • Account
  • 292 Views
  • 5 replies
  • 0 likes

Need an account duplication deletion

Hi, I unlinked my account from Facebook and I tried logging in with my username missamberj and all of my friends, lists are gone. I think it's because it prompted me to create a new account when I opened the music player. Can someone please delete th...

  • Visitor
  • Hi, I unlinked my account from Facebook and I tried logging in with my username missamberj and all of my friends, lists are gone. I think it's because it prompted me to create a new account when I op...
  • MikeyB
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes