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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
555039 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131314 Views
74 replies
12 likes
Where it says "I have read the T&C [...]" (I'm paraphrasing) to register on this forum, the two links currently say: Error 404 - Not found Sorry, but the page you requested does not exist. https://www.spotify.com/uk/legal/support-community-end-user-a...
Where it says "I have read the T&C [...]" (I'm paraphrasing) to register on this forum, the two links currently say: Error 404 - Not found Sorry, but the page you requested does not exist. ...
Community Legend
305 Views
1 replies
0 likes
Everytime I try to change my account from UK to IE it shows an error message "Oops! Something went wrong, please try again or check out our help area".
Everytime I try to change my account from UK to IE it shows an error message "Oops! Something went wrong, please try again or check out our help area".
Community Legend
761 Views
1 replies
0 likes
I am trying to activate my free 30 day premium trial, and after I put in my CC info and click submit, I get a screen that says "502 Bad Gateway" and I can't continue.....help?!?!?!
I am trying to activate my free 30 day premium trial, and after I put in my CC info and click submit, I get a screen that says "502 Bad Gateway" and I can't continue.....help?!?!?!
Community Legend
1241 Views
1 replies
0 likes
so here is my problem, I created a spotify account via facebook account a while ago. I recently deactivated my facebook and plan to keep it this way. Is there anyway to transfer my facebook account onto a regular email account? If not, can I delete t...
so here is my problem, I created a spotify account via facebook account a while ago. I recently deactivated my facebook and plan to keep it this way. Is there anyway to transfer my facebook account o...
Community Legend
314 Views
1 replies
0 likes
I paid for a regular account. Does this not enabler to listen to my playlist or my friends playlist? So what's he difference between free and $4.99 and premium?
I paid for a regular account. Does this not enabler to listen to my playlist or my friends playlist? So what's he difference between free and $4.99 and premium?
Community Legend
15892 Views
1 replies
0 likes
I can't quite seem to find the answer to this.. Basically, if I sign up for an Unlimited subscription on my macbook, would I be able to also log in to that same account from my friend's iMac when I'm at his house? or am I only ever able to use my Unl...
I can't quite seem to find the answer to this.. Basically, if I sign up for an Unlimited subscription on my macbook, would I be able to also log in to that same account from my friend's iM...
Casual Listener
362 Views
2 replies
0 likes
...because the email was set to the hackers email adddress. And there is no human to be found to contact at Spotify. What do I do?
...because the email was set to the hackers email adddress. And there is no human to be found to contact at Spotify. What do I do?
Spotify Legend
293 Views
1 replies
0 likes
Greetings, sorry for the multiple posts, I am having issues posting here. I can't access the official deleted playlist recovery link--not sure what the problem is. Can a mod fix that, or even better, help me recover a lost deleted playlist ("1 star")...
Greetings, sorry for the multiple posts, I am having issues posting here. I can't access the official deleted playlist recovery link--not sure what the problem is. Can a mod fix that, or e...
Community Legend
298 Views
1 replies
0 likes
i'm trying to set up an account to use with my sonos. its using facebook as a default but i've requested a password but i'm stuck in a loop, i have my user name but everytime i request an email to get my password i get sent back to the begining again...
i'm trying to set up an account to use with my sonos. its using facebook as a default but i've requested a password but i'm stuck in a loop, i have my user name but everytime i request an email to ge...
Community Legend
2397 Views
27 replies
0 likes
Hey guys, last night I paid for my Unlimitied subscription but Spotify was still working as a free account. I thought it might take a little time to proceed, but when I woke up this morning, Spotify is still playing ads after the songs. I got in here...
Hey guys, last night I paid for my Unlimitied subscription but Spotify was still working as a free account. I thought it might take a little time to proceed, but when I woke up this morning, Spotify ...
Community Legend
300 Views
1 replies
0 likes
Hvordan kan jeg få direkte kontakt med kundeservice hos dere? Går ut av Netcom, der jeg har Spotify i tlf.abn. Ønsker å overføre mitt spotifyabn til, meg selv.
Hvordan kan jeg få direkte kontakt med kundeservice hos dere? Går ut av Netcom, der jeg har Spotify i tlf.abn. Ønsker å overføre mitt spotifyabn til, meg selv.
Community Legend
925 Views
1 replies
0 likes
So, I can ONLY log in with my Facebook crudentials. I want to disconnect, and just updated Spotify today. I can't disconnect using this (I am a Mac user) https://support.spotify.com/us/problems/#!/article/Spotify-is-connected-to-wrong-Facebook-accoun...
So, I can ONLY log in with my Facebook crudentials. I want to disconnect, and just updated Spotify today. I can't disconnect using this (I am a Mac user) https://support.spotify.com/us/problems/...
Community Legend
644 Views
4 replies
0 likes
I logged onto Spotify and accidentally clicked on a box that asked if I was on a new account. Now all of my playlists are gone. I think Spotify created a new account for me because I can still look up my old account with all of my playlists. The prob...
I logged onto Spotify and accidentally clicked on a box that asked if I was on a new account. Now all of my playlists are gone. I think Spotify created a new account for me because I can still look u...
Community Legend
237 Views
1 replies
0 likes
Hi everyone, I have Spotify Premium since 2 month,so I paid 2 times.But last Month i wanted to log in to spotify, but all my playlist were lost and I used normal Spotify. So i search for my profil and i could find myself on Spotify. The problem is th...
Hi everyone, I have Spotify Premium since 2 month,so I paid 2 times. But last Month i wanted to log in to spotify, but all my playlist were lost and I used normal Spotify. So i search for my pro...
Community Legend
797 Views
1 replies
0 likes
Hey I love using spotify and I don't have a problem with having my fb account connected. I actually like it.But the problem is that a lot of the time I am using an internet connection where fb is blocked. For example at work I can not access fb, its ...
Hey I love using spotify and I don't have a problem with having my fb account connected. I actually like it. But the problem is that a lot of the time I am using an internet connection where fb is b...
Casual Listener
611 Views
2 replies
0 likes
Hello, I am being charged for 2 spotify acounts and I only have one. Just realized this has been happening since Augusy 2013! Please contact me so we can get this issue resolved and a refund. Thank you, Patti Sage
Hello, I am being charged for 2 spotify acounts and I only have one. Just realized this has been happening since Augusy 2013! Please contact me so we can get this issue resolved and a refund. Thank y...
Community Legend
349 Views
1 replies
0 likes
I renewed by unlimited accounf after some time. Now I have a double payment made for the next month. How come? It happened during last weekend, when Spotify had problems with the upgrade server. The upgrade to unlimited did not work the whole day. Ho...
I renewed by unlimited accounf after some time. Now I have a double payment made for the next month. How come? It happened during last weekend, when Spotify had problems with the upgrade server....
Community Legend
935 Views
11 replies
0 likes
I have two Spotify accounts, one account connected to Facebook that I only used once, and another account that I normally use (not Facebook account). When I was subscribing to Spotify premium, the log in was done with my Facebook account by mistake. ...
I have two Spotify accounts, one account connected to Facebook that I only used once, and another account that I normally use (not Facebook account). When I was subscribing to Spotify prem...
Not applicable
284 Views
2 replies
0 likes
So, I have a premium subscription of 9.99 a month, however I've been charged $29.99 , I would like to know why, and can I please get that money reimburse, otherwise I would need to cancel this.
So, I have a premium subscription of 9.99 a month, however I've been charged $29.99 , I would like to know why, and can I please get that money reimburse, otherwise I would need to cancel this.
Community Legend
226 Views
1 replies
0 likes
I just updated to Unlimited but it says I need to wait until my next payment for the change. Is there away I can get it straight away?
I just updated to Unlimited but it says I need to wait until my next payment for the change. Is there away I can get it straight away?
Community Legend
266 Views
1 replies
0 likes
