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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80483 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654101 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734585 Views
18 replies
29 likes
Hi, I originally downloaded Spotify on my windows desktop. I started following people, I made a playlist, and had a few people follow me. I then downloaded Spotify on my Macbook and it thinks it's a brand new account even though I'm using the same on...
Hi, I originally downloaded Spotify on my windows desktop. I started following people, I made a playlist, and had a few people follow me. I then downloaded Spotify on my Macbook and it thi...
Community Legend
400 Views
2 replies
0 likes
How do I change my username on my Spotify account? Thanks
How do I change my username on my Spotify account? Thanks
Roadie
331 Views
3 replies
0 likes
I'm currently stationed in Italy with the US Military and I need to change my country from Italy to USA so that I can upgrade my account to Spotify. How on earth do I do this? Any help would be GREATLY appreciated!
I'm currently stationed in Italy with the US Military and I need to change my country from Italy to USA so that I can upgrade my account to Spotify. How on earth do I do this? Any help would be GREAT...
Community Legend
292 Views
1 replies
0 likes
I've changed my password but somebody is still on my spotify, can you please disconnect all users connected to my spotify?
I've changed my password but somebody is still on my spotify, can you please disconnect all users connected to my spotify?
Community Legend
331 Views
2 replies
0 likes
I've had £119.88 taken out my bank by spotify I have not authorised this
payment how can I contact them there is no phone number anywhere
Thanks
I've had £119.88 taken out my bank by spotify I have not authorised this payment how can I contact them there is no phone number anywhere <br><br>Thanks
Community Legend
327 Views
1 replies
0 likes
I want to get spotify premium but I do not want to use a credit card. I would much rather get a monthly bill attached onto my wireless bill because I only use spotify on my phone. Is this possible? If so I would like to know how to do it. I have look...
I want to get spotify premium but I do not want to use a credit card. I would much rather get a monthly bill attached onto my wireless bill because I only use spotify on my phone. Is this possible? I...
Newbie
10793 Views
6 replies
0 likes
Hi All, I downloaded the spotify app today, I currently have 48 hours of my trial left. In the T&C it says that I should switch my subsciption type to free from my spotify settings. However the settings available from the app don't seem to have an op...
Hi All, I downloaded the spotify app today, I currently have 48 hours of my trial left. In the T&C it says that I should switch my subsciption type to free from my spotify settings. Ho...
Casual Listener
377 Views
2 replies
0 likes
It's the 1st of August, I logged onto Spotify for the first time this month, haven't played a single track yet. But my 10 hours is already gone. Why is that? e: I do not share this account with anyone.
It's the 1st of August, I logged onto Spotify for the first time this month, haven't played a single track yet. But my 10 hours is already gone. Why is that? e: I do not share t...
Casual Listener
1816 Views
22 replies
0 likes
Hi i have paid the £4.99 to listen to spotify and it will not let me listen to the music i have chosen plz help
Hi i have paid the £4.99 to listen to spotify and it will not let me listen to the music i have chosen plz help
Community Legend
238 Views
1 replies
0 likes
My debit card has been charged twice with $9.99 each for spotify premium after my free trial ended. Why twice? I want spotify premium but shouldn't you guys charge per month? Also on my receipts page on spotify.com , it mentions I have paide only $9....
My debit card has been charged twice with $9.99 each for spotify premium after my free trial ended. Why twice? I want spotify premium but shouldn't you guys charge per month? Also on my receipts page...
Community Legend
267 Views
1 replies
0 likes
Why is it that my hours go down when I'm not even listening to music.
Why is it that my hours go down when I'm not even listening to music.
Community Legend
317 Views
1 replies
0 likes
The more I log off the more devices I'm losing. I can't log back on to either my work iPad or iPhone or personal iPad? It says I'm no longer a premium member. Working fine on mac? Do I need to reset? Please someone help.
The more I log off the more devices I'm losing. I can't log back on to either my work iPad or iPhone or personal iPad? It says I'm no longer a premium member. Working fine on mac? Do I need to reset?...
Community Legend
208 Views
1 replies
0 likes
My subscription was recently cancelled because the card I was using to pay for spotify had expired. I subscribed to spotify again with my new card but my account was not upgraded and the account status still says I am using spotify free. This was 2 d...
My subscription was recently cancelled because the card I was using to pay for spotify had expired. I subscribed to spotify again with my new card but my account was not upgraded and the account stat...
Community Legend
283 Views
1 replies
0 likes
Went online to download more music when tried to go back to offline mode it would not let me. It said I had to be a premium member which I am.
Went online to download more music when tried to go back to offline mode it would not let me. It said I had to be a premium member which I am.
Community Legend
279 Views
1 replies
0 likes
Hi, After the premium free month, i decides to cancel my subscription (i'm Going on holiday), only for this month.<br><br>Unfortunately, Spotify has taken the money, and the month started.<br><br>I tried to contact the Client Service, But without a r...
Hi, After the premium free month, i decides to cancel my subscription (i'm Going on holiday), only for this month.<br><br>Unfortunately, Spotify has taken the money, and t...
Community Legend
330 Views
3 replies
0 likes
Hello- my name is Jill Lutz and I've been charged three times in July for one subscription. Please contact me back to resolve this issue. I am trying to use your "contact form" and it is failing. Thanks.
Hello- my name is Jill Lutz and I've been charged three times in July for one subscription. Please contact me back to resolve this issue. I am trying to use your "contact form" and it is failing. T...
Newbie
15311 Views
15 replies
1 likes
I was trying to change my country, then it said I need to update my payment details to do that. Clicked it, but then it took me to the part where I subscribe for premium, clicked it thinking it would after that ask for new details, but no, it already...
I was trying to change my country, then it said I need to update my payment details to do that. Clicked it, but then it took me to the part where I subscribe for premium, clicked it thinking it would...
Community Legend
227 Views
1 replies
0 likes
Hi there I created a Spotify account back in 2009 with the password hemerada - this has a £5 subscription (Unlimited) attached to it. However I also have an account created via my Facebook profile with the username ric_hem@hotmail.com - this has a £1...
Hi there I created a Spotify account back in 2009 with the password hemerada - this has a £5 subscription (Unlimited) attached to it. However I also have an account created via ...
Community Legend
335 Views
2 replies
0 likes
Hi, today I activated free premium on my account which expires on august 30th.. Later today I changed payment methods and spotify took the money for two months! On my cradit cards website I can see that these two transaction have a happened within 5 ...
Hi, today I activated free premium on my account which expires on august 30th.. Later today I changed payment methods and spotify took the money for two months! On my cradit cards w...
Regular
339 Views
2 replies
0 likes
Hi. I have only 150minuits of music per week, what happend? somebody has this problem?. I think that usualy 10 ours for free music, or not? please help
Hi. I have only 150minuits of music per week, what happend? somebody has this problem?. I think that usualy 10 ours for free music, or not? please help
Community Legend
1662 Views
3 replies
0 likes
