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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8641 Views
  • 1 replies
  • 9 likes
  • Security
  • 8641 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477283 Views
  • 979 replies
  • 111 likes
  • Account
  • 477283 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209653 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209653 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119679 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119679 Views
  • 72 replies
  • 12 likes

Superuser Contribution Student Plan was removed after changing payment method

PlanStudent/PremiumCountryCanada My Question or Issue Hello, I changed my payment method and my account reverted back from student discount to normal premium. After verifying my student institution for the second time, I am unable to activate it beca...

  • Visitor
  •   Plan Student/Premium Country Canada   My Question or Issue   Hello, I changed my payment method and my account reverted back from student discount to normal premium. After ve...
  • Katerina
  • Spotify Legend
  • 498 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 498 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Everything is lost after Facebook resiliation

Hello everyone, and many thanks in advance for your help ! I have cancelled my Facebook account which was my way of connecting to Spotify.As everything is well thought, I simply had to follow the process proposed by Spotify in order to renew my passw...

  • Casual Listener
  • Hello everyone, and many thanks in advance for your help !   I have cancelled my Facebook account which was my way of connecting to Spotify. As everything is well thought, I simply had to fol...
  • Petya
  • Community Legend
  • 752 Views
  • 5 replies
  • 0 likes
  • Account
  • 752 Views
  • 5 replies
  • 0 likes

Superuser Contribution Web Player stuck at login screen

My Web Player has been working fine, but after I cleared my browser's history, cookies, and cache, the web player asks me to login as normal, but when I click the green button in the center of the screen, a login window pops up but it dissapears 2 se...

  • Newbie
  • My Web Player has been working fine, but after I cleared my browser's history, cookies, and cache, the web player asks me to login as normal, but when I click the green button in the center of the sc...
  • Petya
  • Community Legend
  • 2087 Views
  • 3 replies
  • 0 likes
  • 2087 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing the plan of subscription

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI just bought a spotify premium plan, but I mistakenly bought the wrong plan (normal instead of family), can it be somehow undone and change the plan?

  • Regular
  •   Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue I just bought a spotify premium plan, but I mistakenly bought the wrong plan (normal in...
  • Petya
  • Community Legend
  • 930 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 930 Views
  • 5 replies
  • 0 likes

Superuser Contribution My profile picture won't save, tried everything

When I try to change my profile picture, the new profile picture shows up on my desktop app, but it doesn't change on any other devices and when I restart the desktop app I'm back to the default profile picture.I tried reinstalling, I tried relogging...

  • Visitor
  • When I try to change my profile picture, the new profile picture shows up on my desktop app, but it doesn't change on any other devices and when I restart the desktop app I'm back to the default prof...
  • Katerina
  • Spotify Legend
  • 2353 Views
  • 4 replies
  • 1 likes
  • Account
  • 2353 Views
  • 4 replies
  • 1 likes

Superuser Contribution Premium Account deleted

PlanPremiumCountrySingaporeDeviceSamsun S8Operating SystemAndroid Oreo My Question or IssueMy premium account was deleted. I was able to re-create an account(currently this) using my deleted account email address. Really dunno why you would delete my...

  • Visitor
  • Plan Premium Country Singapore Device Samsun S8 Operating System Android Oreo   My Question or Issue My premium account was deleted.   I was able to re-create an account(cu...
  • Petya
  • Community Legend
  • 425 Views
  • 2 replies
  • 0 likes
  • Account
  • 425 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotfify me/past listening data not accurate

Hi all, I just wanted to see if anyone else had issues with Spotify.me, the report looks generally quite accurate but strangely the top listened to track I do not recognize. I do not share my login and am a regular user of Spotify. The "this year's" ...

  • Newbie
  • Hi all, I just wanted to see if anyone else had issues with Spotify.me, the report looks generally quite accurate but strangely the top listened to track I do not recognize. I do not share my login a...
  • Petya
  • Community Legend
  • 663 Views
  • 1 replies
  • 0 likes
  • Account
  • 663 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Plan Not Activating

Plan: PremiumCountry: The NetherlandsDevice: Windows 10 pc + Iphone 6 Ios 12.4.4 My Question or IssueI purchased the 3 month premium for free, it cost me like 0,01 euro.I got the payment receipt in my mailUnder my spotify invoices I see that I purcha...

  • Casual Listener
  • Plan: Premium Country: The Netherlands Device: Windows 10 pc + Iphone 6 Ios 12.4.4   My Question or Issue I purchased the 3 month premium for  free, it cost me like 0,01 euro. I got...
  • Petya
  • Community Legend
  • 867 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 867 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Premium during internship abroad

PlanFree/PremiumCountryGermany (currently Japan)DeviceSamsung Galaxy S7My Question or IssueDear community, after moving to japan for my internship (lasts 6 months and afterwards I am going back to germany) my premium student account got canceled from...

  • Casual Listener
  • Plan Free/Premium Country Germany (currently Japan) Device Samsung Galaxy S7 My Question or Issue Dear community,   after moving to japan for my internship (lasts 6 months and afterward...
  • Guido
  • Spotify Legend
  • 1415 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1415 Views
  • 4 replies
  • 0 likes

Solved!! Issues when trying to move downloads to SD card

PlanPremiumCountryCADDeviceSamsung S8Operating SystemAndroid My Question or IssueI am trying to free up some space on my internal storage on my phone so I attempted to move my spotify downloads ~22GB to my external SD card. There is plenty of space b...

  • Regular
  • Plan Premium Country CAD Device Samsung S8 Operating System Android   My Question or Issue I am trying to free up some space on my internal storage on my phone so I attempted to move m...
  • Darth_Bane
  • Regular
  • 737 Views
  • 2 replies
  • 0 likes
  • Other
  • 737 Views
  • 2 replies
  • 0 likes

I'm a student but get charged the full amount

I have applied for a student discount. This kept working until one payment didn't go through. I added money to the account and re-entered my mastercard. Now I see that spotify took 10 euros from my mastercard balance. I tried to re-apply the SheerID ...

  • Casual Listener
  • I have applied for a student discount. This kept working until one payment didn't go through. I added money to the account and re-entered my mastercard. Now I see that spotify took 10 euros from my m...
  • OneByBoo
  • Roadie
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 337 Views
  • 1 replies
  • 0 likes

Cant recover old account to close it

So i want to link my Facebook to my current account but apparently its already linked to an old account i forgot about. I want to close that old account but its linked to an email i haven't used in years and i cant remember the password to change the...

  • Visitor
  • So i want to link my Facebook to my current account but apparently its already linked to an old account i forgot about. I want to close that old account but its linked to an email i haven't used in y...
  • OneByBoo
  • Roadie
  • 550 Views
  • 1 replies
  • 0 likes
  • Account
  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Display Name

PlanFreeCountryIndonesiaDevice(Oppo, laptop)Operating System(iOS 10, Android , Windows 10,etc.) My Question or IssuePlanFreeCountryIndonesiaDevice(Oppo, windows 10)This is the forth time I'm trying to post something in this buggy website, pls this ti...

  • Casual Listener
  • Plan Free Country Indonesia Device (Oppo, laptop) Operating System (iOS 10, Android , Windows 10,etc.)   My Question or Issue Plan Free Country Indonesia Device (Oppo, windows 10...
  • Petya
  • Community Legend
  • 529 Views
  • 5 replies
  • 0 likes
  • Account
  • 529 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Upgraded to Family Spotify

Hello, I have recently upgraded to Spotify Family and before that, I used to have playlists for the sort of music some of my family members liked to listen to before. I never actually listened to these playlists myself as I didn't like the music. Now...

  • Casual Listener
  • Hello, I have recently upgraded to Spotify Family and before that, I used to have playlists for the sort of music some of my family members liked to listen to before.   I never actually listen...
  • Petya
  • Community Legend
  • 1209 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1209 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Premium Family login after being deleted

Hello, i have a family premium account and deleted accidently one of my children from the account. When opening the link I sent him to join the account it says that I can't add myself to my own account. However he has his own account on his own devic...

  • Casual Listener
  • Hello,    i have a family premium account and deleted accidently one of my children from the account. When opening the link I sent him to join the account it says that I can't add myself ...
  • Petya
  • Community Legend
  • 1434 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1434 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Playlists] How do I stop Spotify from adding tracks to my playlist?

It’s really annoying cause I don’t want your **bleep**ing suggestions. If I did then there’d be no point of creating a playlist with music that I LIKE. So stop. Seriously. Also stop adding more songs after I try to delete the ones you add. Please let...

  • Regular
  • It’s really annoying cause I don’t want your **bleep**ing suggestions. If I did then there’d be no point of creating a playlist with music that I LIKE. So stop. Seriously. Also stop adding more songs...
  • Spu8
  • Visitor
  • 527457 Views
  • 85 replies
  • 173 likes
  • Other
  • 527457 Views
  • 85 replies
  • 173 likes

Account Change

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan i change my actual Account into a family Account?

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Can i c...
  • Emilia_8
  • Community Legend
  • 792 Views
  • 1 replies
  • 0 likes
  • Account
  • 792 Views
  • 1 replies
  • 0 likes

Solved!! Can't upgrade from Premium to Family

I am on a Mac using Chrome browser, I have a Premium account. When I am on the account page I go to "Available Plans" and try to upgrade to the Family Plan, but every time it just results in a red box that says "Oops! Something went wrong, please try...

  • Casual Listener
  • I am on a Mac using Chrome browser, I have a Premium account. When I am on the account page I go to "Available Plans" and try to upgrade to the Family Plan, but every time it just results in a red bo...
  • Luan
  • Spotify Star
  • 1071 Views
  • 4 replies
  • 0 likes
  • Premium
  • 1071 Views
  • 4 replies
  • 0 likes

Download greyed out songs from online playlist?

PlanPremiumCountryUnited States DeviceSamsung Galaxy j7Operating SystemAndroid 9 My Question or IssueI have been searching spotify attempting find a song mash-up that I discovered on YouTube which contains the 2 songs "I fall Apart" by Post Malone an...

  • Visitor
  • Plan Premium Country United States  Device Samsung Galaxy j7 Operating System Android 9   My Question or Issue I have been searching spotify attempting find a song mash-up that I ...
  • Billy-J
  • Spotify Star
  • 707 Views
  • 2 replies
  • 0 likes
  • Premium
  • 707 Views
  • 2 replies
  • 0 likes