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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9811 Views
  • 3 replies
  • 9 likes
  • Security
  • 9811 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491776 Views
  • 981 replies
  • 111 likes
  • Account
  • 491776 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213351 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213351 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122369 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122369 Views
  • 72 replies
  • 12 likes

Girlfriend's facebook account linked to my profile! Help!

My girlfriend has logged into my Spotify account on her iPhone in the past to make use of my premium subscription. It now seems like her facebook profile is linked to my Spotify account and I can't seem to get rid of it. I seemingly also have two pro...

  • Casual Listener
  • My girlfriend has logged into my Spotify account on her iPhone in the past to make use of my premium subscription. It now seems like her facebook profile is linked to my Spotify account and I can't s...
  • Peter__
  • Community Legend
  • 1238 Views
  • 3 replies
  • 0 likes
  • 1238 Views
  • 3 replies
  • 0 likes

spootify keeps pops up with new adds....

hello, is this a new spotify feature? the spotify pops with new adds and blocks what iam seeing on screen...thanks!

  • Newbie
  • hello, is this a new spotify feature? the spotify pops with new adds and blocks what iam seeing on screen...thanks!
  • Peter__
  • Community Legend
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Unlimited to Premium

Hi, Currently I have an Unlimited account but it is impossible to upgrade it to Premium without a creditcard. Next week I will be on vacation so I would really like to use the offline mode. I don't have a creditcard and I don't want one. But is it po...

  • Newbie
  • Hi,   Currently I have an Unlimited account but it is impossible to upgrade it to Premium without a creditcard. Next week I will be on vacation so I would really like to use the offline mode...
  • Peter__
  • Community Legend
  • 220 Views
  • 2 replies
  • 0 likes
  • 220 Views
  • 2 replies
  • 0 likes

My spotify ain't working!

Hi! I have an active unlimited subscription as stated here on spotify.com. Any way, on my spotify, it shows the time limit bar on the upper left as I was free user. The time is up and I can't listen to music, it's really frustrating 'cause I've paid ...

  • Newbie
  • Hi! I have an active unlimited subscription as stated here on spotify.com. Any way, on my spotify, it shows the time limit bar on the upper left as I was free user. The time is up and I can't listen ...
  • Taylor
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

2 accounts, charged twice but only one works.

I've got 2 accounts but only one works after a credit card information update and a resubscription, even though I've been charged twice.

  • Newbie
  • I've got 2 accounts but only one works after a credit card information update and a resubscription, even though I've been charged twice.
  • Taylor
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Un-syncing Account

Hi there, A couple of months ago I requested that my Spotify account be synced with my band's Spotify so I could post playlists etc. However I didn't realise it was going to not allow me to use my Spotify personal account as well (it added all of my ...

  • Newbie
  • Hi there,   A couple of months ago I requested that my Spotify account be synced with my band's Spotify so I could post playlists etc. However I didn't realise it was going to not allow me t...
  • Robbie
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Cannot log in on my phone

I don't remember my spotify password, so I tried to login on my phone using facebook, but it is having trouble.

  • Newbie
  • I don't remember my spotify password, so I tried to login on my phone using facebook, but it is having trouble. 
  • Greg
  • Roadie
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

It won't let me upgrade

I have tried numerous times to upgrade, and it won't allow me. I've attached the screen I receive every time. I really want to use Spotify on my mobile. Please help me!

  • Newbie
  • I have tried numerous times to upgrade, and it won't allow me. I've attached the screen I receive every time. I really want to use Spotify on my mobile. Please help me! 
  • Sam
  • Spotify
  • 2000 Views
  • 6 replies
  • 0 likes
  • 2000 Views
  • 6 replies
  • 0 likes

Has my account been hacked?

I think my account has been hacked. All of my playlists have been deleted. It was good enough I have been added. I've changed my password. Is there anything I can do to get my playlists back?

  • Newbie
  • I think my account has been hacked. All of my playlists have been deleted. It was good enough I have been added. I've changed my password. Is there anything I can do to get my playlists back?
  • Sam
  • Spotify
  • 231 Views
  • 3 replies
  • 0 likes
  • 231 Views
  • 3 replies
  • 0 likes

Premium Account Hijacked

Hello everyone, My account has been hijacked this morning. The password I have used for months on my phone and computer have been changed and so has the email I have associated with this account. My premium membership was paid for and I have the tran...

  • Casual Listener
  • Hello everyone,  My account has been hijacked this morning. The password I have used for months on my phone and computer have been changed and so has the email I have associated with this ac...
  • Sam
  • Spotify
  • 352 Views
  • 6 replies
  • 0 likes
  • 352 Views
  • 6 replies
  • 0 likes

Account Swap Help

As I was adding my new gmail account to my main one, Spotify changed my email and linked it to my facebook for a strange reason. Now I am missing all my account that I had before. How can I get all my music back or can I undo all of this that has hap...

  • Newbie
  • As I was adding my new gmail account to my main one, Spotify changed my email and linked it to my facebook for a strange reason. Now I am missing all my account that I had before. How can I get all m...
  • Sam
  • Spotify
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

cant change payment method

hi, my payment decline for my premium subscription a few days ago. I have tried to resubsrcibe but wont let me. Have also tried changing payment method but wont allow that either? More than enough money to cover the charge but keeps saying declined o...

  • Regular
  • hi, my payment decline for my premium subscription a few days ago.  I have tried to resubsrcibe but wont let me.  Have also tried changing payment method but wont allow that either?  M...
  • Sam
  • Spotify
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Payment

Okay, so I paid for spotify on safari and then I go to the app and I try to play something and it says only premium users can listen to music on demand. But at safari it says your a premium users hope you have fun enjoying spotify! I need help! :c

  • Casual Listener
  • Okay, so I paid for spotify on safari and then I go to the app and I try to play something and it says only premium users can listen to music on demand. But at safari it says your a premium users hop...
  • Sam
  • Spotify
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Can't login to Spotify on iPhone

Hi Recently I moved to Korea from the U.S. And recently I downgraded my Spotify from a Premium to the non-paying one. After all that, I can't use my spotify on my iphone. I can't login which is weird because I can login just fine on my Mac. I can hon...

  • Newbie
  • Hi   Recently I moved to Korea from the U.S.   And recently I downgraded my Spotify from a Premium to the non-paying one.   After all that, I can't use my spotify on my iph...
  • Sam
  • Spotify
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

I got my Iphone back

I posted 6-8 weeks ago that my 'IPHONE WAS TAKEN' STEPHEN ARNOLD Well Inow have a new Iphone but cant log on to Spotify because, I asked Spotify to remove my device from their database and discontinue service to that device, But now since i have a ne...

  • Casual Listener
  • I posted 6-8 weeks ago that my 'IPHONE WAS TAKEN' STEPHEN ARNOLD Well Inow have a new Iphone but cant log on to Spotify because, I asked Spotify to remove my device from their database and discontinu...
  • Taylor
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

I am not a premium user anymore, but Spotify withdraws money from my accounts

I have searched my email accounts and I bought the premium account in february, but then I canceled the subscription. But in may 31. my email account tells me that I have a receipt for buying the subscripton again. Why is this? And second, I DO NOT h...

  • Newbie
  • I have searched my email accounts and I bought the premium account in february, but then I canceled the subscription. But in may 31. my email account tells me that I have a receipt for buying the s...
  • Joe
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Problems with premium account

The last few weeks I've had problemas with my premium account because everytime I try to do a search or I start playing any song I don't have in my playlists it stops, as if there was a connection problem or something similar, but the problem is not ...

  • Casual Listener
  • The last few weeks I've had problemas with my premium account because everytime I try to do a search or I start playing any song I don't have in my playlists it stops, as if there was a connection pr...
  • meahtenoha
  • Spotify
  • 304 Views
  • 3 replies
  • 1 likes
  • 304 Views
  • 3 replies
  • 1 likes

Facebook link to wrong band

Hi, My Band page is showing up under Facebook/Likes/Music as the wrong band (who have the same name). The Text link is correct but the image links to Spotify and completely the wrong band. I think this must have been dpone automatically. Can you tell...

  • Casual Listener
  • Hi, My Band page is showing up under Facebook/Likes/Music as the wrong band (who have the same name). The Text link is correct but the image links to Spotify and completely the wrong band. I think ...
  • Peter__
  • Community Legend
  • 644 Views
  • 3 replies
  • 0 likes
  • 644 Views
  • 3 replies
  • 0 likes

Inbox Trouble

A friend has informed me that there are two instances of my name when he goes to share music with me. One of them sends a music link to my FB account inbox, while the other sends the music directly to my Spotify inbox. I am not sure if this is a rece...

  • Regular
  • A friend has informed me that there are two instances of my name when he goes to share music with me.  One of them sends a music link to my FB account inbox, while the other sends the music dire...
  • meahtenoha
  • Spotify
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Lost all my playlists! stared song are still present.

Sent mail to helpdesk but nothing has yet happened. Last Wednesday my account started to log in and out and now all my playlist are gone. but a single playlist with the name "Trailerpark" that i never seen before, and all my stared song are still pre...

  • Newbie
  • Sent mail to helpdesk but nothing has yet happened.     Last Wednesday my account started to log in and out and now all my playlist are gone. but a single playlist with...
  • Taylor
  • Community Legend
  • 232 Views
  • 2 replies
  • 0 likes
  • 232 Views
  • 2 replies
  • 0 likes