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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9010 Views
  • 1 replies
  • 9 likes
  • Security
  • 9010 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481574 Views
  • 979 replies
  • 111 likes
  • Account
  • 481574 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210832 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210832 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120853 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120853 Views
  • 72 replies
  • 12 likes

Inbox Trouble

A friend has informed me that there are two instances of my name when he goes to share music with me. One of them sends a music link to my FB account inbox, while the other sends the music directly to my Spotify inbox. I am not sure if this is a rece...

  • Regular
  • A friend has informed me that there are two instances of my name when he goes to share music with me.  One of them sends a music link to my FB account inbox, while the other sends the music dire...
  • meahtenoha
  • Spotify
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Lost all my playlists! stared song are still present.

Sent mail to helpdesk but nothing has yet happened. Last Wednesday my account started to log in and out and now all my playlist are gone. but a single playlist with the name "Trailerpark" that i never seen before, and all my stared song are still pre...

  • Newbie
  • Sent mail to helpdesk but nothing has yet happened.     Last Wednesday my account started to log in and out and now all my playlist are gone. but a single playlist with...
  • Taylor
  • Community Legend
  • 226 Views
  • 2 replies
  • 0 likes
  • 226 Views
  • 2 replies
  • 0 likes

Random charging?

I deactivated my subscription about a year ago and just recently you started charging me again??

  • Newbie
  • I deactivated my subscription about a year ago and just recently you started charging me again??
  • Jamie
  • Spotify Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

We will cancel our paid accounts if you don't bring back the "What's New" option.

Dear Spotify I pay for my subscription because it's a convenient option for accessing music and I wanted to support it. Part of that convenience is being about to see what new music was released. Replacing it with discovery is very much an inconvenie...

  • Regular
  • Dear Spotify   I pay for my subscription because it's a convenient option for accessing music and I wanted to support it. Part of that convenience is being about to see what new music was re...
  • user-removed
  • Not applicable
  • 1303 Views
  • 19 replies
  • 3 likes
  • 1303 Views
  • 19 replies
  • 3 likes

Solved!! Lost Playlist

Hi, I lost my playlist: Dance/ Popular. How can I get it back, please help me

  • Newbie
  • Hi, I lost my playlist: Dance/ Popular. How can I get it back, please help me
  • Joe
  • Community Legend
  • 599 Views
  • 7 replies
  • 0 likes
  • 599 Views
  • 7 replies
  • 0 likes

Separate Spotify & Facebook Accounts

Hello, I realized when I deleted my facebook account that I cannot listen music to spotify !! I know that they sign up together.. But now, it is possible to delete facebook and keep spotify or not ?? It's amazing that we are obliged to have both.. Wi...

  • Newbie
  • Hello,    I realized when I deleted my facebook account that I cannot listen music to spotify !! I know that they sign up together.. But now, it is possible to delete facebook and kee...
  • Joe
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

A little help for the elderly trying to log in...

Hi there, I'm grasping here, trying to help my father who does not always possess the patience with "technical solutions" needed... A few years ago he registered a Spotify account, using an email address that is no longer active. He of course forgot ...

  • Casual Listener
  • Hi there,   I'm grasping here, trying to help my father who does not always possess the patience with "technical solutions" needed... A few years ago he registered a Spotify account, using a...
  • kalvsteken
  • Casual Listener
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

My playlists disappeared from my computer after trying to synchronize to Iphone4.

I stopped the syncronisation and now all my playlists are gone! The playlists cannot be found on the phone either. Were are they???? I have also tried to Log out and asked for a new password, but I cannot log in with the new password- only the old on...

  • Casual Listener
  • I stopped the syncronisation and now all my playlists are gone! The playlists cannot be found on the phone either. Were are they???? I have also tried to Log out and asked for a new password, but I c...
  • Joe
  • Community Legend
  • 855 Views
  • 16 replies
  • 0 likes
  • 855 Views
  • 16 replies
  • 0 likes

Spotify stopped recognizing my premium account

I've been using spotify on my iPod touch for countless months without problem. Now, suddenly, it says I need to sign up with premium to listen to my music. I've been using premium since I installed the app. What's going on?

  • Newbie
  • I've been using spotify on my iPod touch for countless months without problem. Now, suddenly, it says I need to sign up with premium to listen to my music. I've been using premium since I installed t...
  • Joe
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Deleting an account

Spotify would you please delete my account? Thanks

  • Casual Listener
  • Spotify would you please delete my account? Thanks
  • MichaelJerzak
  • Composer
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

PLEASE READ!!! - Subscription aborted?

I don't want to use Spotify premium and when I thought I canceled it it said that it would cancel on July 4th but it didnt!!! The premium account is still being charged on my darn card and I dont want that at all. Subscription Status: You are registe...

  • Newbie
  • I don't want to use Spotify premium and when I thought I canceled it it said that it would cancel on July 4th but it didnt!!! The premium account is still being charged on my darn card and I dont wan...
  • user-removed
  • Not applicable
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Charged Twice

I have been charged twice by paypal for unlimited, having looked through the help pages I see that apparently spotify systems will pick up this mistake and extend my renewal date.. this has not happened on my account... please advise asap

  • Newbie
  • I have been charged twice by paypal for unlimited, having looked through the help pages I see that apparently spotify systems will pick up this mistake and extend my renewal date.. this has not happe...
  • user-removed
  • Not applicable
  • 595 Views
  • 2 replies
  • 0 likes
  • 595 Views
  • 2 replies
  • 0 likes

Solved!! Unlimited subscriptions in countries without Spotify

I live in Canada but spent the past six months studying in Sweden, where I was peer-pressured into downloading Spotify and eventually got addicted to it. I only signed up for a free subscription to save money, and now I've realized that I would need ...

  • Casual Listener
  • I live in Canada but spent the past six months studying in Sweden, where I was peer-pressured into downloading Spotify and eventually got addicted to it. I only signed up for a free subscription to s...
  • lariwestside
  • Casual Listener
  • 414 Views
  • 2 replies
  • 0 likes
  • 414 Views
  • 2 replies
  • 0 likes

How to delete my account. Please help....

Hi, I want to completely delete my spotify account that is linked to my facebook. I no longer use facebook and I simply want to start fresh with a new spotify account that is not assosciated with facebook in any way shape or form. Someone please tell...

  • Visitor
  • Hi, I want to completely delete my spotify account that is linked to my facebook. I no longer use facebook and I simply want to start fresh with a new spotify account that is not assosciated with fac...
  • Peter__
  • Community Legend
  • 1721 Views
  • 9 replies
  • 0 likes
  • 1721 Views
  • 9 replies
  • 0 likes

[support] Your country does not match the one set in your profile. BUT IT DOES

I am from the US, and have been logging in from here. Ever since Spotify asked for my hometown details from facebook ie : set to India Ive been getting this error on the MAC client. You country does not match the one set in your profile. To continue ...

  • Casual Listener
  • I am from the US, and have been logging in from here.   Ever since Spotify asked for my hometown details from facebook ie : set to India  Ive been getting this error on the MAC client...
  • shom
  • Casual Listener
  • 826 Views
  • 6 replies
  • 0 likes
  • 826 Views
  • 6 replies
  • 0 likes

Crappy lack of feedback when subscription runs out

I love spotify and have paid for a premium membership for ages and ages, almost from the start. Someone stole my credit card and I had to cancel it, and it happened to be what pays for spotify. Suddenly spotify stops. Now warning, no email saying "we...

  • Music Fan
  • I love spotify and have paid for a premium membership for ages and ages, almost from the start.  Someone stole my credit card and I had to cancel it, and it happened to be what pays for spotif...
  • Peter__
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

blank screen on every page

This is a chronically hppening where all my spotfy EVRYTHNG IS GONE...LIKE NOW!!!!! PLZZZ TURN MY ACCOUNT BACK ON...I KNOW MY LATEST PMT BAS BEEN PAID AND POSTED SO THIS SHOULD NOT BE HAPPING....Thanks, Katherine Guffey

  • Newbie
  • This is a chronically hppening where all my spotfy EVRYTHNG IS GONE...LIKE NOW!!!!! PLZZZ TURN MY ACCOUNT BACK ON...I KNOW MY LATEST PMT BAS BEEN PAID AND POSTED SO THIS SHOULD NOT BE HAPPING....Than...
  • MichaelJerzak
  • Composer
  • 189 Views
  • 1 replies
  • 1 likes
  • 189 Views
  • 1 replies
  • 1 likes

Friend logged in on my facebook with their spotify

So my facebook was logged in on a friends phone,they were on spotify and clicked connect to facebook,they had no playlist,no starred songs etc.. I go to go onto my spotify and all my playlists are gone and its his spotify thats there,clicked disconne...

  • Newbie
  • So my facebook was logged in on a friends phone,they were on spotify and clicked connect to facebook,they had no playlist,no starred songs etc.. I go to go onto my spotify and all my playlists are ...
  • Peter__
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

I can't log in for a few months now.

I uninstalled and wanted to re-install but website won't even let me in now. Some help plz? I don't know what kind of information I need to provide or whatnot. Now I'm getting a screen that says that my e-mail doesn't correspond to any active account...

  • Casual Listener
  •  I uninstalled and wanted to re-install but website won't even let me in now.   Some help plz? I don't know what kind of information I need to provide or whatnot.   Now I'm get...
  • zardiszardis
  • Casual Listener
  • 191 Views
  • 2 replies
  • 0 likes
  • 191 Views
  • 2 replies
  • 0 likes

Diffusion de la musique

Bonjour, Je suis un professionnel et j'aimerai savoir si je m'abonne au compte premium, si je peux me servir de Spotify comme diffuseur de ma musique d'ambiance ? Merci de votre réponse Cordialement

  • Newbie
  • Bonjour,   Je suis un professionnel et j'aimerai savoir si je m'abonne au compte premium, si je peux me servir de Spotify comme diffuseur de ma musique d'ambiance ?   Merci de votre...
  • Peter__
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes