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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9971 Views
  • 3 replies
  • 9 likes
  • Security
  • 9971 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 497506 Views
  • 982 replies
  • 112 likes
  • Account
  • 497506 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214328 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214328 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122807 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122807 Views
  • 72 replies
  • 12 likes

Phone account

As a poor student I can't afford the £10 a month fee for premium, but I still want spotify on my phone. I propose a phone package for say £5 a month which dosn't alter the computer version, so you still get the adverts and a limit, but you can listen...

  • Casual Listener
  • As a poor student I can't afford the £10 a month fee for premium, but I still want spotify on my phone. I propose a phone package for say £5 a month which dosn't alter the computer version, so you st...
  • Robbie
  • Spotify Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

10 HOUR LIMIT

Spotify won't let me listen to anything because it says I've reached my 10 hour limit this month. There's no way that's true. I've hardly listened at all in July. Other people do use this PC but they don't know my password so it's unlikely they're to...

  • Newbie
  • Spotify won't let me listen to anything because it says I've reached my 10 hour limit this month. There's no way that's true. I've hardly listened at all in July. Other people do use this PC but they...
  • Robbie
  • Spotify Legend
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Recover a deleted or missing playlist?

For some reason I can't find my Sensual bachata Playlist anymore. I don't think I deleted it by accident but I guess there is always that possibility. Is there anyway to recover it?

  • Casual Listener
  • For some reason I can't find my Sensual bachata Playlist anymore. I don't think I deleted it by accident but I guess there is always that possibility. Is there anyway to recover it?
  • Robbie
  • Spotify Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Solved!! Accidentally deleted playlist :-(

Hi, I've just spent several hours creating a playlist called 'Aimees' and I don't know what I've done but it's vanished and I am GUTTED!Is there any way a moderator can recover it for me? Thanks Mark

  • Casual Listener
  • Hi, I've just spent several hours creating a playlist called 'Aimees' and I don't know what I've done but it's vanished and I am GUTTED! Is there any way a moderator can recover it for me? Tha...
  • Mark_haribo
  • Casual Listener
  • 816 Views
  • 2 replies
  • 0 likes
  • 816 Views
  • 2 replies
  • 0 likes

Wrong password

Hey guys..here is Jonas from germanFirst i want tell that my english is not so good.Ok my problem is:Yesterday i bought Spotify Premium Test version. Today i wake up and take my iphone and want to here music. But the password of my spotify account is...

  • Casual Listener
  • Hey guys.. here is Jonas from german First i want tell that my english is not so good. Ok my problem is: Yesterday i bought Spotify Premium Test version. Today i wake up and take my iphone an...
  • Taylor
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

App keeps crashing?

I've had a Spotify account for about a year now and this has never happened. I have an iPhone 4S and a few days ago I got the newest update for my Spotify app. Since the update, I haven't been able to open the app at all. I've tried deleting the app ...

  • Newbie
  • I've had a Spotify account for about a year now and this has never happened. I have an iPhone 4S and a few days ago I got the newest update for my Spotify app. Since the update, I haven't been able t...
  • Peter__
  • Community Legend
  • 3755 Views
  • 1 replies
  • 0 likes
  • 3755 Views
  • 1 replies
  • 0 likes

Secondary Account cannot reconnect to Primary Account

Alright. So this has been a frustrating manner. The place I work at wanted to start doing Spotify playlists (music promo group) so they made me a contributor on their Facebook page and we created a Spotify account, NBD. Anyways when it was time to po...

  • Visitor
  • Alright. So this has been a frustrating manner. The place I work at wanted to start doing Spotify playlists (music promo group) so they made me a contributor on their Facebook page and we create...
  • user-removed
  • Not applicable
  • 233 Views
  • 2 replies
  • 0 likes
  • 233 Views
  • 2 replies
  • 0 likes

Track is present, but music is missing? who can fix this?

So I got hooked on the Roomba Song by Mr. Pitiful "Brand New Friend"... the Track is ON SPOTIFY. The track is available.... but there is NO MUSIC... song is listed... Art is there... Time listed for the track at 0:00 and so when you click it... nothi...

  • Newbie
  • So I got hooked on the Roomba Song by Mr. Pitiful "Brand New Friend"... the Track is ON SPOTIFY. The track is available.... but there is NO MUSIC... song is listed... Art is there... Time listed for ...
  • Peter__
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

spotify through mobile app

Hi, im trying to access my spotify account through my samsung s4 and after i type in my username and passpord it says im trying to log in from a different country. i havent even been to a different country. please help me!!

  • Newbie
  • Hi,    im trying to access my spotify account through my samsung s4 and after i type in my username and passpord it says im trying to log in from a different country. i havent even been...
  • Adam
  • Roadie
  • 280 Views
  • 2 replies
  • 0 likes
  • 280 Views
  • 2 replies
  • 0 likes

Girlfriend's facebook account linked to my profile! Help!

My girlfriend has logged into my Spotify account on her iPhone in the past to make use of my premium subscription. It now seems like her facebook profile is linked to my Spotify account and I can't seem to get rid of it. I seemingly also have two pro...

  • Casual Listener
  • My girlfriend has logged into my Spotify account on her iPhone in the past to make use of my premium subscription. It now seems like her facebook profile is linked to my Spotify account and I can't s...
  • Peter__
  • Community Legend
  • 1241 Views
  • 3 replies
  • 0 likes
  • 1241 Views
  • 3 replies
  • 0 likes

spootify keeps pops up with new adds....

hello, is this a new spotify feature? the spotify pops with new adds and blocks what iam seeing on screen...thanks!

  • Newbie
  • hello, is this a new spotify feature? the spotify pops with new adds and blocks what iam seeing on screen...thanks!
  • Peter__
  • Community Legend
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Unlimited to Premium

Hi, Currently I have an Unlimited account but it is impossible to upgrade it to Premium without a creditcard. Next week I will be on vacation so I would really like to use the offline mode. I don't have a creditcard and I don't want one. But is it po...

  • Newbie
  • Hi,   Currently I have an Unlimited account but it is impossible to upgrade it to Premium without a creditcard. Next week I will be on vacation so I would really like to use the offline mode...
  • Peter__
  • Community Legend
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

My spotify ain't working!

Hi! I have an active unlimited subscription as stated here on spotify.com. Any way, on my spotify, it shows the time limit bar on the upper left as I was free user. The time is up and I can't listen to music, it's really frustrating 'cause I've paid ...

  • Newbie
  • Hi! I have an active unlimited subscription as stated here on spotify.com. Any way, on my spotify, it shows the time limit bar on the upper left as I was free user. The time is up and I can't listen ...
  • Taylor
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

2 accounts, charged twice but only one works.

I've got 2 accounts but only one works after a credit card information update and a resubscription, even though I've been charged twice.

  • Newbie
  • I've got 2 accounts but only one works after a credit card information update and a resubscription, even though I've been charged twice.
  • Taylor
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Un-syncing Account

Hi there, A couple of months ago I requested that my Spotify account be synced with my band's Spotify so I could post playlists etc. However I didn't realise it was going to not allow me to use my Spotify personal account as well (it added all of my ...

  • Newbie
  • Hi there,   A couple of months ago I requested that my Spotify account be synced with my band's Spotify so I could post playlists etc. However I didn't realise it was going to not allow me t...
  • Robbie
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Cannot log in on my phone

I don't remember my spotify password, so I tried to login on my phone using facebook, but it is having trouble.

  • Newbie
  • I don't remember my spotify password, so I tried to login on my phone using facebook, but it is having trouble. 
  • Greg
  • Roadie
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

It won't let me upgrade

I have tried numerous times to upgrade, and it won't allow me. I've attached the screen I receive every time. I really want to use Spotify on my mobile. Please help me!

  • Newbie
  • I have tried numerous times to upgrade, and it won't allow me. I've attached the screen I receive every time. I really want to use Spotify on my mobile. Please help me! 
  • Sam
  • Spotify
  • 2003 Views
  • 6 replies
  • 0 likes
  • 2003 Views
  • 6 replies
  • 0 likes

Has my account been hacked?

I think my account has been hacked. All of my playlists have been deleted. It was good enough I have been added. I've changed my password. Is there anything I can do to get my playlists back?

  • Newbie
  • I think my account has been hacked. All of my playlists have been deleted. It was good enough I have been added. I've changed my password. Is there anything I can do to get my playlists back?
  • Sam
  • Spotify
  • 234 Views
  • 3 replies
  • 0 likes
  • 234 Views
  • 3 replies
  • 0 likes

Premium Account Hijacked

Hello everyone, My account has been hijacked this morning. The password I have used for months on my phone and computer have been changed and so has the email I have associated with this account. My premium membership was paid for and I have the tran...

  • Casual Listener
  • Hello everyone,  My account has been hijacked this morning. The password I have used for months on my phone and computer have been changed and so has the email I have associated with this ac...
  • Sam
  • Spotify
  • 357 Views
  • 6 replies
  • 0 likes
  • 357 Views
  • 6 replies
  • 0 likes

Account Swap Help

As I was adding my new gmail account to my main one, Spotify changed my email and linked it to my facebook for a strange reason. Now I am missing all my account that I had before. How can I get all my music back or can I undo all of this that has hap...

  • Newbie
  • As I was adding my new gmail account to my main one, Spotify changed my email and linked it to my facebook for a strange reason. Now I am missing all my account that I had before. How can I get all m...
  • Sam
  • Spotify
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes