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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Elena
  • Moderator
  • 399237 Views
  • 952 replies
  • 107 likes
  • Account
  • 399237 Views
  • 952 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171941 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171941 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99190 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99190 Views
  • 68 replies
  • 10 likes

paid for a premium account, but it didn't activate

Hello, I upgraded to a Premium account today, but I still can't access all the songs on my phone and I'm still hearing commercials when I'm on the computer. Can you help? Thanks, Gini

  • Newbie
  • Hello,   I upgraded to a Premium account today, but I still can't access all the songs on my phone and I'm still hearing commercials when I'm on the computer.   Can you help? &nb...
  • Liam
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Premium subscription not working - Mobile Company agreement YOIGO Spain

Hello, I have a free spotify user (esther.fortes) and I recently (half of july) made and agreement with Yoigo (mobile company in Spain) which included 3 months of spotify premium subscription. I activated the subscription in the Yoigo web page, linki...

  • Visitor
  •    Hello, I have a free spotify user (esther.fortes) and I recently (half of july) made and agreement with Yoigo (mobile company in Spain) which included 3 months of spotify premium subsc...
  • Peter__
  • Community Legend
  • 948 Views
  • 12 replies
  • 0 likes
  • 948 Views
  • 12 replies
  • 0 likes

Tunewiki editing

When ever I try and edit lyrics for tunewiki i Spotify, it says: Spotify user is not an editor. My Facebook account works for logginf in to spotify.com and tunewiki.com, so I should be able to edit lyrics freely. Why is this happening?

  • Newbie
  • When ever I try and edit lyrics for tunewiki i Spotify, it says: Spotify user is not an editor. My Facebook account works for logginf in to spotify.com and tunewiki.com, so I should be able to&n...
  • SirLouie
  • Casual Listener
  • 3068 Views
  • 6 replies
  • 1 likes
  • 3068 Views
  • 6 replies
  • 1 likes

Solved!! Cannot log in with facebook account

Hello! Today I changed my password on Facebook, and now I can't log in on Spotify app on my laptop (Windows 7 - 64bit). It says that the e-mail or password are wrong. But I am able to connect to the Spotify website, and to Facebook. I already tried r...

  • Visitor
  • Hello!   Today I changed my password on Facebook, and now I can't log in on Spotify app on my laptop (Windows 7 - 64bit). It says that the e-mail or password are wrong.    But ...
  • marathoner09
  • Casual Listener
  • 1211 Views
  • 4 replies
  • 0 likes
  • 1211 Views
  • 4 replies
  • 0 likes

Premium account can't go online and keeps logging out

Hi, I've got a problem using Spotify on my windows phone (Lumia 800). It seems I've got two separate accounts, one with my old spotify login information and one with FB username and password. The latter one doesn't recognize my playlists. The old one...

  • Regular
  • Hi, I've got a problem using Spotify on my windows phone (Lumia 800). It seems I've got two separate accounts, one with my old spotify login information and one with FB username and password. The l...
  • Richard
  • Community Legend
  • 538 Views
  • 9 replies
  • 1 likes
  • 538 Views
  • 9 replies
  • 1 likes

cannot connect to spotify on my ipad

Every time i try to log in to spotify on my new ipad i click on connect via facebook and it asks me to enter my password and email and when i do it tells me it cannot merge with my spotify account. I dont have this problem when on my laptop or on my ...

  • Newbie
  • Every time i try to log in to spotify on my new ipad i click on connect via facebook and it asks me to enter my password and email and when i do it tells me it cannot merge with my spotify account. I...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Cancel Subscription

I want to cancel my subscription however when I try to fill out the contact form the dropdown menus do not appear. Please cancel my account.

  • Newbie
  • I want to cancel my subscription however when I try to fill out the contact form the dropdown menus do not appear.  Please cancel my account.
  • Peter__
  • Community Legend
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

how do I stop the adds?

i purchased premium why am im still getting adds??

  • Casual Listener
  • i purchased premium why am im still getting adds??
  • Peter__
  • Community Legend
  • 226 Views
  • 2 replies
  • 0 likes
  • 226 Views
  • 2 replies
  • 0 likes

Need devices reset

It wouldn't let me post in the topic made for it for some reason. I hit the device limit and need a reset. Much appreciated!

  • Newbie
  • It wouldn't let me post in the topic made for it for some reason. I hit the device limit and need a reset. Much appreciated! 
  • Peter__
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

My daughter has lost her account

Hi, my daughter has lost her username and her password for her premiumaccount which I am paying for. She has started a new account now and I wonder how I can help her to get back to her old account?

  • Newbie
  • Hi, my daughter has lost her username and her password for her premiumaccount which I am paying for. She has started a new account now and I wonder how I can help her to get back to her old account?
  • Sam
  • Spotify
  • 257 Views
  • 2 replies
  • 0 likes
  • 257 Views
  • 2 replies
  • 0 likes

Unable to login on samsung smart TV

Hi I've tried several times to login in to the spotify app on the samsung smart TV. I am a premium user. Each time I login (using spotify login not facebook) it says 'incorrect username or password combination'. My username is 20 characters long and ...

  • Casual Listener
  • Hi   I've tried several times to login in to the spotify app on the samsung smart TV.  I am a premium user.   Each time I login (using spotify login not facebook) it says 'inco...
  • Sam
  • Spotify
  • 1584 Views
  • 4 replies
  • 0 likes
  • 1584 Views
  • 4 replies
  • 0 likes

Solved!! Premium status of my account has been gone after clicking the checkmark of 'Connect to facebook'.

Hi all, Last week I saw there was a possibilty to delink facebook. So I did what every person does if he sees a button, click it. Then, for some reason, my premium status just disappeared into to the nothing and didn't came back. Obviously, I want it...

  • Casual Listener
  • Hi all,   Last week I saw there was a possibilty to delink facebook. So I did what every person does if he sees a button, click it. Then, for some reason, my premium status just disappeare...
  • Sam
  • Spotify
  • 379 Views
  • 4 replies
  • 0 likes
  • 379 Views
  • 4 replies
  • 0 likes

Premium content not working

I am signed up for the Spotify premium content , I have erased Spotify put it back on my iPhone still the premium content does not work. Here's my confirmation number 163798622011, This is getting very frustrating and would appreciate any help I can ...

  • Casual Listener
  • I am signed up for the Spotify premium content , I have erased Spotify put it back on my iPhone still the premium content does not work. Here's my confirmation number 163798622011, This is getting ve...
  • Sam
  • Spotify
  • 353 Views
  • 5 replies
  • 0 likes
  • 353 Views
  • 5 replies
  • 0 likes

Help

I need access to my other spotify account, i dont have access to the email account *******@ymail.com, this email is also the username for the account. If you could send the password to my email ********@ymail.com thank you for your time.

  • Casual Listener
  • I need access to my other spotify account, i dont have access to the email account *******@ymail.com, this email is also the username for the account. If you could send the password to my email *****...
  • Sam
  • Spotify
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Solved!! Help

I dont have access to the email [snip! - mod] to get to my account. Please send the password to [double snip! - mod]

  • Casual Listener
  • I dont have access to the email [snip! - mod] to get to my account. Please send the password to [double snip! - mod]
  • Ayoo_D
  • Casual Listener
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

I was billed FOUR times

I had previously used Spotify Premium with no problems last year. I canceled my Premium sub last October because I wasn't using it. I had no problems then. I am going to be out of town for a few days and decided to re-sub just for the month because I...

  • Regular
  • I had previously used Spotify Premium with no problems last year.   I canceled my Premium sub last October because I wasn't using it. I had no problems then. I am going to be out of town for...
  • Sam
  • Spotify
  • 630 Views
  • 13 replies
  • 1 likes
  • 630 Views
  • 13 replies
  • 1 likes

Billing

How do I know if I've paid my monthly charge? I'm pretty sure my direct debit was meant to come out on the 25th feb, I haven't had any info! Can anyone help me out please?Thanks!

  • Casual Listener
  • How do I know if I've paid my monthly charge? I'm pretty sure my direct debit was meant to come out on the 25th feb, I haven't had any info! Can anyone help me out please? Thanks!
  • Peter__
  • Community Legend
  • 738 Views
  • 1 replies
  • 0 likes
  • 738 Views
  • 1 replies
  • 0 likes

Solved!! Unable to upgrade to premium

From desktop, when I try to upgrade using paypal, screen just says "processing...." but never redirects me. When I try to use my credit card, redirects me to new screen that says "processing, please wait" but just stays there, inactive. I then tried ...

  • Casual Listener
  • From desktop, when I try to upgrade using paypal, screen just says "processing...." but never redirects me. When I try to use my credit card, redirects me to new screen that says "processing, please ...
  • Peter__
  • Community Legend
  • 1397 Views
  • 7 replies
  • 0 likes
  • 1397 Views
  • 7 replies
  • 0 likes

Cancelling my account- 'Contact Us' Form doesn't actually help

I want to cancel my account and according to moderators on this forum, to do so, all I need to do is use the 'contact us' form on the website- but that's not true. I just sent a message via this form and recieved a message back that said the followin...

  • Visitor
  • I want to cancel my account and according to moderators on this forum, to do so, all I need to do is use the 'contact us' form on the website- but that's not true.    I just sent a messag...
  • Peter__
  • Community Legend
  • 1516 Views
  • 13 replies
  • 0 likes
  • 1516 Views
  • 13 replies
  • 0 likes

Solved!! Can't get 30 day trial.

So... I had signed up for the 30 day premium trial, while downloading the Spotify app on my phone... once I started the app it automatically started a 48 hour premium trial, and now when I try to get the 30 day one, it tells me that I've already been...

  • Regular
  • So... I had signed up for the 30 day premium trial, while downloading the Spotify app on my phone... once I started the app it automatically started a 48 hour premium trial, and now when I try to get...
  • justincsc
  • Casual Listener
  • 3484 Views
  • 26 replies
  • 0 likes
  • 3484 Views
  • 26 replies
  • 0 likes