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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14830 Views

7 replies

11 likes

Security
  • 14830 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554065 Views

991 replies

116 likes

Account
  • 554065 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131212 Views

74 replies

12 likes

Account
Login
Premium
  • 131212 Views
  • 74 replies
  • 12 likes

Have paid for Premium and payment has been done but am still registered as free trial

Four days ago I created a new Spotify Premium account. The payment has been done, I have checked wiht my bank. I still cannot download playlists to my telephone, and after a long research around the community pages, I learn I must check my "subscript...

Casual Listener

Four days ago I created a new Spotify Premium account. The payment has been done, I have checked wiht my bank. I still cannot download playlists to my telephone, and after a long research around the ...

Peter__

Community Legend

348 Views

3 replies

0 likes

  • 348 Views
  • 3 replies
  • 0 likes

Cant upgrade, still being charged

Hi. Have been Spotifycustomer for some time. Had to close my VISA card due to scam attempt, then tried to change my card details in spotify account. Did this several times since nothing happened with those commercials.Im still getting charged full pr...

Newbie

Hi.   Have been Spotifycustomer for some time. Had to close my VISA card due to scam attempt, then tried to change my card details in spotify account. Did this several times since nothing happ...

Peter__

Community Legend

241 Views

2 replies

0 likes

  • 241 Views
  • 2 replies
  • 0 likes

Solved!! Auto Log In

I do not want Spotify to automatically log in when I start my computer. I have scoured the site looking for a way to stop this and can't find an answer. Any help would be greatly appreciated. Thanks

Newbie

I do not want Spotify to automatically log in when I start my computer. I have scoured the site looking for  a way to stop this and can't find an answer. Any help would be greatly appreciated. T...

Taylor

Community Legend

7025 Views

1 replies

1 likes

  • 7025 Views
  • 1 replies
  • 1 likes

I can't change my payment method now, help please

Hello, i can't change my payment method, since i accidentally change the location of my account, now i am stuck at the error page and i wanted to add my US credit card to my payment method and change my country back to US,now i am force to use the pr...

Newbie

Hello, i can't change my payment method, since i accidentally change the location of my account, now i am stuck at the error page and i wanted to add my US credit card to my payment method and change...

Taylor

Community Legend

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

Apps

I pay for premium, yet to use the aps I have to log on with FB or twitter... how **bleep** is that. Eg. Trying to add some tracks to a 'Soundrop room' and it says I have to log in. Well hang on there, I log in when I click start up, why do I have to ...

Newbie

I pay for premium, yet to use the aps I have to log on with FB or twitter... how **bleep** is that.   Eg. Trying to add some tracks to a 'Soundrop room' and it says I have to log in. Well hang...

Peter__

Community Legend

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

Switching Countries

Hi there, Been using Spotify Premium (Australia) for the past 4 months and absolutely loving it. Probably the best subscription I've paid for. Spotify has now become available in Singapore and it is only 10SGD (it is 11.99AUD in Australia) so I would...

Casual Listener

Hi there,   Been using Spotify Premium (Australia) for the past 4 months and absolutely loving it. Probably the best subscription I've paid for. Spotify has now become available in Singapore a...

evelyn11

Newbie

8200 Views

4 replies

1 likes

  • 8200 Views
  • 4 replies
  • 1 likes

Deleted all my offline playlists?!?!

Thank you Spotify, not only have you completely WIPED my computer of my offline playlists and cache (yes, default cache AND my custom cache folder have been reset to 0MB) but you've also wiped my phone clean - and seeing as I have no access to a big ...

Regular

Thank you Spotify, not only have you completely WIPED my computer of my offline playlists and cache (yes, default cache AND my custom cache folder have been reset to 0MB) but you've also wiped my pho...

RedRiddell

Regular

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Recover deleted playlist

Hi! So the other day i deleted one of my playlists called "get well soon, dearie" by misstake. Is there some way i can get it back?Read the other message about deleted playlists but couldnt reply and looked like someone "running spotify" had to help ...

Visitor

Hi!   So the other day i deleted one of my playlists called "get well soon, dearie" by misstake. Is there some way i can get it back? Read the other message about deleted playlists but couldn...

Peter__

Community Legend

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Solved!! Another payment method in POLAND

Hi, Is Spotify going to provide additional payment method for clients in Poland? Like: dotpay.pl payu.pl Above are very popular in Poland! I wont pay for spotify by my credit card, but i'm very interested in subscription. Thanks in advance ---- In po...

Regular

Hi, Is Spotify going to provide additional payment method for clients in Poland? Like: dotpay.pl payu.pl Above are very popular in Poland! I wont pay for spotify by my credit card, but i'm ...

pollytik

Casual Listener

2874 Views

5 replies

0 likes

  • 2874 Views
  • 5 replies
  • 0 likes

Solved!! Super-duper Private Messages

I posted a question on another section of the Spotify Community forum. I got an email a few minutes later saying I had received a private message. I went to the site and clicked on the Community section, expecting to have an alert or something that w...

Regular

I posted a question on another section of the Spotify Community forum. I got an email a few minutes later saying I had received a private message. I went to the site and clicked on the Community sect...

SubSub

Casual Listener

4599 Views

30 replies

2 likes

  • 4599 Views
  • 30 replies
  • 2 likes

Playlist

I have been working on a playlist for over a year and when I tried to switch my Facebook account over to another spotify account my playlist got deleted I HATE SPOTIFY

Newbie

I have been working on a playlist for over a year and when I tried to switch my Facebook account over to another spotify account my playlist got deleted I HATE SPOTIFY

Peter__

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

trouble with ipad and spotify

I subscribed the unlimited version after having unsubscribed the premium version. Now Spotify works on pc but no longer on Ipad. An icon suggest I'd subscribe again a premium version, but it doesn't sounds me right!, even because the app is already o...

Casual Listener

I subscribed the unlimited version after having unsubscribed the premium version. Now Spotify works on pc but no longer on Ipad.  An icon suggest I'd subscribe again  a premium version, but...

Peter__

Community Legend

247 Views

1 replies

0 likes

  • 247 Views
  • 1 replies
  • 0 likes

Deleted playlists

Hey, somoene stole my phone, and all my playlists got deleted, I was wondering if there is anyway to recover them, or i a spotify moderator could recover them, the account is martymeister98. Thx

Newbie

Hey, somoene stole my phone, and all my playlists got deleted, I was wondering if there is anyway to recover them, or i a spotify moderator could recover them, the account is martymeister98. Thx

Peter__

Community Legend

163 Views

1 replies

0 likes

  • 163 Views
  • 1 replies
  • 0 likes

Solved!! Deleted my playlist by accident

i accidentally deleted my playlist and with it my spotify library, is there any way i could get it back thanks

Casual Listener

i accidentally deleted my playlist and with it my spotify library, is there any way i could get it back   thanks

Peter__

Community Legend

724 Views

3 replies

0 likes

  • 724 Views
  • 3 replies
  • 0 likes

Logging in issue

Hi, the card we pay for spotify with had to be cancelled and since we logged the new card details, we cannot get onto spotify premium or access playlists from mobile devices etc

Casual Listener

Hi, the card we pay for spotify with had to be cancelled and since we logged the new card details, we cannot get onto spotify premium or access playlists from mobile devices etc

Peter__

Community Legend

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

Gift card problem?

Hey! I bought a gift card worth of 60€, I tried to redeem it yesterday and I tried to get 6 months of Premium, I got error message that you can't activate it now, try it again later. I decided, maybe it's just a problem with your servers so I decided...

Newbie

Hey!   I bought a gift card worth of 60€, I tried to redeem it yesterday and I tried to get 6 months of Premium, I got error message that you can't activate it now, try it again later. I decid...

Sam

Spotify

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Too many Spotify-deals

HelloHow do I cancel one of my accounts? I seem to pay 99 kroner each month for 4 or 5 accounts.I really don't need all of them...

Newbie

Hello How do I cancel one of my accounts?  I seem to pay 99 kroner each month for 4 or 5 accounts. I really don't need all of them... 🙂  

Sam

Spotify

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Large Charges?

I have recently researched Spotify and found that some users are getting charged in upwards to $130 to there credit card without there authorization. How does that happen so I can prevent that? Does it cost money to make sync songs, or what? I don't ...

Visitor

I have recently researched Spotify and found that some users are getting charged in upwards to $130 to there credit card without there authorization. How does that happen so I can prevent that? Does ...

Sam

Spotify

905 Views

3 replies

0 likes

  • 905 Views
  • 3 replies
  • 0 likes

Wrong card charged

Hello I just recently subscribed back to Spotify Premium, but I had a new debit card. It had my old debit card on file and charged that one but I no longer have that one, and as soon as I saw that it charged the old card, I changed the charging info ...

Newbie

Hello 🙂 I just recently subscribed back to Spotify Premium, but I had a new debit card. It had my old debit card on file and charged that one but I no longer have that one, and as soon as I saw tha...

MikeyB

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Why does Facebook account and Email account merge?

Hi, I have, well i guess had 2 spotify acounts: one with facebook, and one with my email. It seems that the 2 have somehow merged and that my facebook friends are on my email account and all my playlist have dissapeered. when i log in with my faceboo...

Casual Listener

Hi, I have, well i guess had 2 spotify acounts: one with facebook, and one with my email. It seems that the 2 have somehow merged and that my facebook friends are on my email account and all my playl...

toasterkite

Casual Listener

324 Views

2 replies

0 likes

  • 324 Views
  • 2 replies
  • 0 likes