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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4854 Views
  • 1 replies
  • 9 likes
  • Security
  • 4854 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 467158 Views
  • 977 replies
  • 111 likes
  • Account
  • 467158 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206274 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206274 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 116341 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 116341 Views
  • 72 replies
  • 12 likes

I cannot quit my premium account

Hi Team, I'm from Germany and customer of the Telekom/T-Mobile.A week ago, I wanted to quit my account, so I followed this link:https://www.spotify.com/de/account/subscription/cancel/confirm/Then I was passed on to "SofortÜberweisung.de" to cancel th...

  • Casual Listener
  • Hi Team,   I'm from Germany and customer of the Telekom/T-Mobile. A week ago, I wanted to quit my account, so I followed this link: https://www.spotify.com/de/account/subscription/cancel/c...
  • ChrisNitsche
  • Casual Listener
  • 448 Views
  • 2 replies
  • 0 likes
  • 448 Views
  • 2 replies
  • 0 likes

Unable to access Premium on Android App

Hey guys,I signed up for a 30 day premium trial on my account. I cancelled the sub part because I wanted to try it before I actually subscribe. According to my account screen I'm active on Premium til 05/03. When I try to use the Android app though, ...

  • Newbie
  • Hey guys, I signed up for a 30 day premium trial on my account. I cancelled the sub part because I wanted to try it before I actually subscribe. According to my account screen I'm active on Premiu...
  • Taylor
  • Community Legend
  • 748 Views
  • 1 replies
  • 0 likes
  • Android
    Premium
    Subscription
  • 748 Views
  • 1 replies
  • 0 likes

music im not listening to

My profile says I've been listening to hot sex sounds and I haven't. Its really embarrassing please take it off!

  • Newbie
  • My profile says I've been listening to hot sex sounds and I haven't. Its really embarrassing please take it off!
  • Taylor
  • Community Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

30-day trial - URGENT help request!

HiyaDone something rather stupid. I downloaded the app (iOS) 2 days ago, and was given a 48hr trial (expires at 3pm BST (British Summer Time) today - 03/04 (or, for any Americans reading this, 04/03)). I then went and registered for the free 30-day t...

  • Visitor
  • Hiya Done something rather stupid. I downloaded the app (iOS) 2 days ago, and was given a 48hr trial (expires at 3pm BST (British Summer Time) today - 03/04 (or, for any Americans reading this, 04...
  • Peter__
  • Community Legend
  • 686 Views
  • 1 replies
  • 0 likes
  • 686 Views
  • 1 replies
  • 0 likes

Can't sign up for 30 day trial

I'm trying to sign up for the 30 day premium trial. I get to the page where I select payment method, click continue but then the same page just re-loads. Tried this on several different browsers and several different devices and for each of the 3 dif...

  • Newbie
  • I'm trying to sign up for the 30 day premium trial. I get to the page where I select payment method, click continue but then the same page just re-loads. Tried this on several different browsers and ...
  • Peter__
  • Community Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Privacy setting for Spotify on facebook

Why am I getting a "Invalid Permission Specified" Message when I try to change my privacy settings on facebook timeline for Spotify app?

  • Casual Listener
  • Why am I getting a "Invalid Permission Specified" Message when I try to change my privacy settings on facebook timeline for Spotify app?
  • meahtenoha
  • Spotify
  • 1064 Views
  • 5 replies
  • 0 likes
  • 1064 Views
  • 5 replies
  • 0 likes

Charged for Spotify premium after I cancelled 30 trial early

My 30 day free tril of Spotfy premium runs out on the 4th of this month and so I cancelled the subscription on the 1st to avoid being charged fro next month. However checkng my online bank summary today I noticed I was chared for the next months subs...

  • Newbie
  • My 30 day free tril of Spotfy premium runs out on the 4th of this month and so I cancelled the subscription on the 1st to avoid being charged fro next month. However checkng my online bank summary to...
  • Taylor
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Solved!! Problem with email when I'm trying to create a new account.

Hello,I'm trying to create a new account for my girlfriend, but both of her two email addresses are already in use. But at the same time these emails, when I'm trying to recover/reset the password associated to them, seem to be not in your database.I...

  • Casual Listener
  • Hello, I'm trying to create a new account for my girlfriend, but both of her two email addresses are already...
  • alex_e87
  • Casual Listener
  • 457 Views
  • 2 replies
  • 0 likes
  • 457 Views
  • 2 replies
  • 0 likes

Solved!! Spotify website keeps reloading page after entering my Spotify Gift Code

I recently bough a gift code for myself online with no problem by the use of credit card, but now that when i try and and use the code for myself in the redeem your code area, It just reloads the same page every time with the code still in the box?

  • Casual Listener
  • I recently bough a gift code for myself online with no problem by the use of credit card, but now that when i try and and use the code for myself in the redeem your code area, It just reloads the sam...
  • Taylor
  • Community Legend
  • 1716 Views
  • 6 replies
  • 0 likes
  • 1716 Views
  • 6 replies
  • 0 likes

Cant redeem free trial, cant buy premium

Hello I stucked on page https://www.spotify.com/pl/get-spotify/go/freetrial30/I'm clicking continue but nothing happened.Also buying premium is blocked same way I picked premium next my payment option and continue but it just load and stay same page.

  • Newbie
  • Hello   I stucked on page https://www.spotify.com/pl/get-spotify/go/freetrial30/ I'm clicking continue but nothing happened. Also buying premium is blocked same way I picked premium next my ...
  • RPB
  • Newbie
  • 350 Views
  • 3 replies
  • 0 likes
  • 350 Views
  • 3 replies
  • 0 likes

Solved!! Can't pay, link doesn't work

I'm am trying to pay with a giftcard for premium, but every time I click the send link it reopens the page I was already on. I've tried to see if I can get to the next page if I would pay with any of the other payment options, but I can't either. Als...

  • Casual Listener
  • I'm am trying to pay with a giftcard for premium, but every time I click the send link it reopens the page I was already on. I've tried to see if I can get to the next page if I would pay with any of...
  • Taylor
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

New Spotify Home Page

For some reason, I now have a new Spotify home page that is challenging to say the least. Music downloads to playlists are more difficult and there are no icons to stop play , pause or anything else. Also, my music is not downloading to Facebook as y...

  • Newbie
  • For some reason, I now have a new Spotify home page that is challenging to say the least.  Music downloads to playlists are more difficult and there are no icons to stop play , pause or anything...
  • Taylor
  • Community Legend
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

what the heck is up with the follow feature?

what the heck is up with the follow feature? I HATE it. I have no control over who follows me.... I don't want any followers in the first place. I would prefer if you stopped trying to force my to use the service in a social way. I can discover the m...

  • Casual Listener
  • what the heck is up with the follow feature? I HATE it. I have no control over who follows me.... I don't want any followers in the first place. I would prefer if you stopped trying to force my to us...
  • Taylor
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Privacy Settings

Hi!I have a question concerning privacy settings. I logged on using my facebook login, and i already managed that spotify will not post anything on facebook on my behalf. But however I also do not want anybody to see my playlists, ... and be able to ...

  • Casual Listener
  • Hi! I have a question concerning privacy settings. I logged on using my facebook login, and i already managed that spotify will not post anything on facebook on my behalf. But however I also do not ...
  • Taylor
  • Community Legend
  • 518 Views
  • 3 replies
  • 0 likes
  • 518 Views
  • 3 replies
  • 0 likes

Just signed up and CAN NOT LOGIN IN

I do not want to sign in with my facebook account. I just signed up (twice actually) and neither accounts are able to login.I keep being told "Login Fail" and that my information which I know is right is wrong. I do not want to link FB account with s...

  • Newbie
  • I do not want to sign in with my facebook account. I just signed up (twice actually) and neither accounts are able to login. I keep being told "Login Fail" and that my information which I know is ri...
  • David
  • Spotify Legend
  • 366 Views
  • 3 replies
  • 0 likes
  • 366 Views
  • 3 replies
  • 0 likes

I am going to get rid of spotify if I can not get help

I have written a post in teh Android (forum) section, do I need to unistall spotify from both my pc and Android now? Because it does not work, will not let me log in to either now. I have not been able to listen to spotify on my phone for a week now....

  • Music Fan
  • I have written a post in teh Android (forum) section, do I need to unistall spotify from both my pc and Android now? Because it does not work, will not let me log in to either now. I have not been ab...
  • Peter__
  • Community Legend
  • 904 Views
  • 12 replies
  • 0 likes
  • 904 Views
  • 12 replies
  • 0 likes

i can't see facebook contacts

I connected spotify to facebook but does not import contacts facebookThe friend list is emptywhy? i have a 48 hours premium account with facebook

  • Casual Listener
  • I connected spotify to facebook but does not import contacts facebook The friend list is empty why?   i have a 48 hours premium account with facebook
  • Peter__
  • Community Legend
  • 1078 Views
  • 5 replies
  • 1 likes
  • 1078 Views
  • 5 replies
  • 1 likes

Solved!! ads playing after upgrade

I recently upgraded to unlimited and i just had an ad pop up..

  • Casual Listener
  • I recently upgraded to unlimited and i just had an ad pop up..
  • Taylor
  • Community Legend
  • 364 Views
  • 3 replies
  • 0 likes
  • 364 Views
  • 3 replies
  • 0 likes

how do I login without Facebook credentials

I want to share my Spotify with my friend and I don't want to use my Facebook login so how do I use a Spotify login and password or is this possible?

  • Newbie
  • I want to share my Spotify with my friend and I don't want to use my Facebook login so how do I use a Spotify login and password or is this possible?
  • user-removed
  • Not applicable
  • 650 Views
  • 2 replies
  • 0 likes
  • 650 Views
  • 2 replies
  • 0 likes

I really don't get this..

I've been contacting the customer service of Spotify for the past 4 hours.. First had to give them the code o my card and all, seeing as I wasn't able to get my premium back up, and now I just had an e-mail back saying: Hi there, thanks for getting i...

  • Music Fan
  • I've been contacting the customer service of Spotify for the past 4 hours..  First had to give them the code o my card and all, seeing as I wasn't able to get my premium back up, and now I just...
  • Sam
  • Spotify
  • 568 Views
  • 17 replies
  • 0 likes
  • 568 Views
  • 17 replies
  • 0 likes