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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 5225 Views
  • 1 replies
  • 9 likes
  • Security
  • 5225 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • 21q7riltpkleluntkowj
  • Visitor
  • 470035 Views
  • 978 replies
  • 111 likes
  • Account
  • 470035 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207033 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207033 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118382 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118382 Views
  • 72 replies
  • 12 likes

Can't acess my acount

I used my 48hr trial so I got the premium for 30days, so went to log in and it still comes up for me to get premium ???

  • Newbie
  • I used my 48hr trial so I got the premium for 30days, so went to log in and it still comes up for me to get premium ???
  • Peter__
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

This is a question having to do with spotify radio.

Hey guys, I just got Spotify Premium the other day and discovered that I can start playlist radio with the only playlist I have that connects from my itunes and has already been synced to my spotify. So my question is why can I only start this specif...

  • Newbie
  • Hey guys,   I just got Spotify Premium the other day and discovered that I can start playlist radio with the only playlist I have that connects from my itunes and has already been synced to ...
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes

Change the time period of Top Lists

Is there a way to extend the time period that Top Lists are generated over? I'd rather have the list reflect my actual most listened to artists overall, rather than for the week (which is what it seems to be at the minute).

  • Newbie
  • Is there a way to extend the time period that Top Lists are generated over? I'd rather have the list reflect my actual most listened to artists overall, rather than for the week (which is what it see...
  • Peter__
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Solved!! Playlists are gone.

Hi! I just started my Spotify to see that all of my playlists are gone. Can you please help me? Have someone hacked me? /Mike

  • Casual Listener
  • Hi!   I just started my Spotify to see that all of my playlists are gone. Can you please help me? Have someone hacked me?   /Mike
  • meahtenoha
  • Spotify
  • 395 Views
  • 3 replies
  • 0 likes
  • 395 Views
  • 3 replies
  • 0 likes

Playlists still gone from my phone

Just figured out i needed to log in with my spotify details instead of the new facebook login to get my playlists back on my mac. Tried the same thing on my phone, but it says i dont have a premium account when i try to play a song. A quick reply wou...

  • Visitor
  • Just figured out i needed to log in with my spotify details instead of the new facebook login to get my playlists back on my mac.    Tried the same thing on my phone, but it says i dont...
  • meahtenoha
  • Spotify
  • 503 Views
  • 4 replies
  • 0 likes
  • 503 Views
  • 4 replies
  • 0 likes

NUS upgrade adverts

My flat mate and myself have both just purchased the NUS premium upgrade and are both still getting adverts.. how do we stop this? what is wrong...

  • Casual Listener
  • My flat mate and myself have both just purchased the NUS premium upgrade and are both still getting adverts.. how do we stop this? what is wrong...
  • fullstops
  • Casual Listener
  • 193 Views
  • 2 replies
  • 0 likes
  • 193 Views
  • 2 replies
  • 0 likes

Premium Question - Account

A friend of mine activated Premium on my Account, dont know how. If I look at my Profil @my Subscriptions, there stands: You are currently using Spotify Premium. Your account is associated with our partner telia-dk, please refer to telia-dk for quest...

  • Newbie
  • A friend of mine activated Premium on my Account, dont know how. If I look at my Profil @my Subscriptions, there stands: You are currently using Spotify Premium. Your account is associated with our...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Solved!! Spotify PIN not working, but I am sure it is the right one.

So I bought a spotify gift card yesterday, and decided to upgrade to Premium today. When I first entered the PIN i got a error page so I did it all over again, but then I ran into the message: The PIN code is false. So, how to fix this? Because I spe...

  • Newbie
  • So I bought a spotify gift card yesterday, and decided to upgrade to Premium today. When I first entered the PIN i got a error page so I did it all over again, but then I ran into the message: The PI...
  • Peter__
  • Community Legend
  • 744 Views
  • 1 replies
  • 0 likes
  • 744 Views
  • 1 replies
  • 0 likes

Premium bug?

Hi im a premium user but my renewal have just didn t pass when i try the renew it s not working it s tell me there is a prob with my payment card! Someone has the same ? tx

  • Casual Listener
  •   Hi im a premium user but my renewal have just didn t pass when i try the renew it s not working it s tell me there is a prob with my payment card!   Someone has the same ? &...
  • zodd
  • Casual Listener
  • 428 Views
  • 4 replies
  • 0 likes
  • 428 Views
  • 4 replies
  • 0 likes

Please delete post.

Sorry. No longer need question answered. 

  • Visitor
  • Sorry. No longer need question answered. 
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

duplicated accounts

Hi, It seems I have created two accounts. the original witch is the "spotify" account, and now the new one "facebook" account. But i cant log into my old account, where all my playlists are. When iam trying to log into the website with the spotify ac...

  • Visitor
  • Hi, It seems I have created two accounts. the original witch is the "spotify" account, and now the new one "facebook" account. But i cant log into my old account, where all my playlists are. When i...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Solved!! Accidently deleted playlist!!!! :o(

Heeeelp!! I've stupidly deleted a playlist called Mixture that I've spent weeks putting together, is there any way on this earth of getting it back please? Thanks xx

  • Regular
  • Heeeelp!! I've stupidly deleted a playlist called Mixture that I've spent weeks putting together, is there any way on this earth of getting it back please? Thanks xx
  • Jonah230
  • Regular
  • 357 Views
  • 2 replies
  • 0 likes
  • 357 Views
  • 2 replies
  • 0 likes

Sotify Premium Cancel

Hello, On the 17of December 2012 i ordered Spotify Premium so i can test it. I want to cancel it now becasue i guess it will end in 2 days. I went into my profile and it says that i ordered it until April 2013 which is not true i only wanted 1 free m...

  • Newbie
  • Hello, On the 17of December 2012 i ordered Spotify Premium so i can test it. I want to cancel it now becasue i guess it will end in 2 days. I went into my profile and it says that i ordered it unti...
  • Peter__
  • Community Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

I have to change my username

I have to change my username so that I can upgrade to premium. My operator says I'm not aloud to have ! in my username so I need to change it.

  • Casual Listener
  • I have to change my username so that I can upgrade to premium. My operator says I'm not aloud to have ! in my username so I need to change it.
  • Peter__
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Solved!! 13 credits missing

Hello, This morning, a message in Spotify (Premium) show "13 credits expire in 5 days". I try to buy a title, but this message appear (in french) : "unable to buy download for this moment" with a link "more info". In the info page, a picture show a t...

  • Casual Listener
  • Hello,   This morning, a message in Spotify (Premium) show "13 credits expire in 5 days".   I try to buy a title, but this message appear (in french) : "unable to buy download for t...
  • Sam
  • Spotify
  • 534 Views
  • 2 replies
  • 0 likes
  • 534 Views
  • 2 replies
  • 0 likes

Charging my credit card and can't stop them! Thieves!

Spotify is charging my credit card after it's been cancelled and there is NO customer service number!! They keep stealing $9.99 every month and they won't stop!! Why do they have to steal ??? I'm so mad I think there should be a class action!! I cant...

  • Newbie
  • Spotify is charging my credit card after it's been cancelled and there is NO customer service number!! They keep stealing $9.99 every month and they won't stop!! Why do they have to steal ??? I'm so ...
  • Goodman
  • Spotify Legend
  • 808 Views
  • 4 replies
  • 0 likes
  • 808 Views
  • 4 replies
  • 0 likes

Solved!! paypal payment

Hi, I forgot to put some money on my paypal account and I got a message that my spotiy premium is going to be canceld if I don't pay soon. I've been looking for a way to pay but I can't find one. Paypal says I have to go to spotify.com and spotify sa...

  • Newbie
  • Hi, I forgot to put some money on my paypal account and I got a message that my spotiy premium is going to be canceld if I don't pay soon. I've been looking for a way to pay but I can't find one. P...
  • Sam
  • Spotify
  • 1060 Views
  • 3 replies
  • 0 likes
  • 1060 Views
  • 3 replies
  • 0 likes

Need instructions to cancel premium

I used the dialog to remove my credit card details. The following month spotify charged me even though I had removed my credit card with thedialog. Now they are telling that the dialog doesn't work. And that I have to cancel my account first. I want ...

removecreditcard.jpg
  • Music Fan
  • I used the dialog to remove my credit card details. The following month spotify charged me even though I had removed my credit card with thedialog. Now they are telling that the dialog doesn't wo...
  • spotify_steals
  • Music Fan
  • 734 Views
  • 8 replies
  • 0 likes
  • 734 Views
  • 8 replies
  • 0 likes

Please help me Spotify, you don't listen!

I created a new account before to post a thread on this forum. I stated that my other account "phphf@hotmail.com" was giving me an error when I try to login, it also told me my account "did not exist" when I attempt to recover my password. When I pos...

  • Casual Listener
  • I created a new account before to post a thread on this forum. I stated that my other account "phphf@hotmail.com" was giving me an error when I try to login, it also told me my account "did not exist...
  • Sam
  • Spotify
  • 407 Views
  • 6 replies
  • 0 likes
  • 407 Views
  • 6 replies
  • 0 likes

spotify premium upgrade not working on my phone, not sincing

My spotify uprage to premium is not syncing with my phone. not sure what to do, and my spotify accound says "free spotify", not premium. what to do

  • Newbie
  • My spotify uprage to premium is not syncing with my phone. not sure what to do, and my spotify accound says "free spotify", not premium. what to do
  • Sam
  • Spotify
  • 898 Views
  • 3 replies
  • 0 likes
  • 898 Views
  • 3 replies
  • 0 likes