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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9031 Views
  • 1 replies
  • 9 likes
  • Security
  • 9031 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481922 Views
  • 979 replies
  • 111 likes
  • Account
  • 481922 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210883 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210883 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120912 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120912 Views
  • 72 replies
  • 12 likes

Mixed up accounts

Hello, Me and my brother both have a spotify premium account. We both use it on our separate phones and laptops. Recently we got ourself an ipad and we have been switching spotify accounts there. Today, when I log in on my laptop on spotify I find my...

  • Casual Listener
  • Hello, Me and my brother both have a spotify premium account. We both use it on our separate phones and laptops. Recently we got ourself an ipad and we have been switching spotify accounts there. T...
  • Peter__
  • Community Legend
  • 1671 Views
  • 4 replies
  • 0 likes
  • 1671 Views
  • 4 replies
  • 0 likes

Error 408

Hiİ have sometimes error 408 also. İ go on My Facebook account and delete spotify application and try to reconnect, in some cases this solved My problem. But today İ cant Log in. İ have error 408.I connected to spotify last sunday from home. After th...

  • Newbie
  • Hi İ have sometimes error 408 also. İ go on My Facebook account and delete spotify application and try to reconnect, in some cases this solved My problem. But today İ cant Log in. İ have error 408...
  • Peter__
  • Community Legend
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

Spotify Unlimited has been suspended?

Hi there, I recently had a eBay dispute (which has since been resolved) which caused my paypal account to be in negative figures. I got some messages from Spotify saying that my account may be frozen until I solved the paypal dispute. However the pay...

  • Visitor
  • Hi there, I recently had a eBay dispute (which has since been resolved) which caused my paypal account to be in negative figures. I got some messages from Spotify saying that my account may be frozen...
  • user-removed
  • Not applicable
  • 486 Views
  • 6 replies
  • 0 likes
  • 486 Views
  • 6 replies
  • 0 likes

Cant play music on unlimited account!

Hi ive got an unlimeted account an d cant get to play any music, i log on and it takes me to the page with 'get premium' in the middle of the page and 'get spotify' in the top right next to my name, and i dont know where to go from there, the Spotify...

  • Casual Listener
  • Hi ive got an unlimeted account an d cant get to play any music, i log on and it takes me to the page with 'get premium' in the middle of the page and 'get spotify' in the top right next to my name, ...
  • BELLEHYLAND
  • Casual Listener
  • 744 Views
  • 4 replies
  • 0 likes
  • 744 Views
  • 4 replies
  • 0 likes

Starred list lost after mixed up account issue - Help

I had my account mixed up and went throught the steps below and the problem is solved. Problem; when I ran Spotify and reconnected to facebook, my Spotify restarted as first time user ....now I don t have my starred list, which it had about 140 songs...

  • Casual Listener
  • I had my account mixed up and went throught the steps below and the problem is solved. Problem; when I ran Spotify and reconnected to facebook, my Spotify restarted as first time user ....now I don t...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

CANCELLED SUBSCRIPTION last month. Still being CHARGED!!! This isn't a glitch. It's FRAUD!!!

There are a ton of posts on here that have echoed the same issue. I DID in fact CANCEL my subscription last month! I was STILL CHARGED this month! And now my bank account is OVERDRAFTED! Someone needs to correct this problem. I want my money refunded...

  • Newbie
  • There are a ton of posts on here that have echoed the same issue. I DID in fact CANCEL my subscription last month! I was STILL CHARGED this month! And now my bank account is OVERDRAFTED! Someone need...
  • Marco
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

An unknown playlist

An unknown playlist has shown up on my account?!? I only use the spotify premium app for iphone. I have never logged on from a computer. How does this happen? And how do i delete the unknown playlist?

  • Newbie
  • An unknown playlist has shown up on my account?!? I only use the spotify premium app for iphone. I have never logged on from a computer. How does this happen? And how do i delete the unknown playlist?
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

playlist disappeared after premium subscription! help!!!

please help i had a facebook account and playlists on it, then i needed to conect the account to my sonos system created a new account with username and premium subscription then connected sonos then i tried to change tracks on my phone and whoa!! al...

  • Newbie
  • please help   i had a facebook account and playlists on it, then i needed to conect the account to my sonos system   created a new account with username and premium subscription the...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Premium wont work on my phone

Premium wont work on my android phone galaxy s3

  • Casual Listener
  • Premium wont work on my android phone galaxy s3
  • collinconnelly
  • Casual Listener
  • 702 Views
  • 8 replies
  • 0 likes
  • 702 Views
  • 8 replies
  • 0 likes

deactivated my facebook, but still wanna listen to music :(

help! i've temporarily deactivated my fb, but i was hoping to also temporarily remove facebook from my spotify account so that i can listen to music/playlists... is there any way to do this, and then reconnect after i start using my facebook again? t...

  • Newbie
  • help! i've temporarily deactivated my fb, but i was hoping to also temporarily remove facebook from my spotify account so that i can listen to music/playlists... is there any way to do this, and then...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Telia subscripiton

hey,I just updated my account via telia and I was wondering how much will this last for?

  • Newbie
  • hey,I just updated my account via telia and I was wondering how much will this last for?
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

android app errors out even though I have cookies enabled?

I checked my browser software and cookies are enabled. I even used a cookie enabled website that I personally wrote so I know cookies are enabled. When I try to use the spotify app over 4g or wireless, I get the following error trying to login "Cooki...

  • Casual Listener
  • I checked my browser software and cookies are enabled.  I even used a cookie enabled website that I personally wrote so I know cookies are enabled.  When I try to use the spotify app over 4...
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

How do I restore my top tracks playlist?

I accidentally deleted my "top tracks" playlist. I'm unsure of how to restore since I did not make it. I'd love some help! Thanks

  • Newbie
  • I accidentally deleted my "top tracks" playlist. I'm unsure of how to restore since I did not make it. I'd love some help! Thanks 🙂 
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Deactivated Facebook, and now there are all sorts of issues.

So i deactivated Facebook, not thinking of what it would actually do. When I reconnected my account, (or atleast I think I have reconnected it) all of my playlists are gone, and everything else that was tied with the account before. I read around the...

  • Casual Listener
  • So i deactivated Facebook, not thinking of what it would actually do. When I reconnected my account, (or atleast I think I have reconnected it) all of my playlists are gone, and everything else that ...
  • HarrisonHWheels
  • Casual Listener
  • 718 Views
  • 5 replies
  • 0 likes
  • 718 Views
  • 5 replies
  • 0 likes

help transferring downloads

Hi am quite new to Spotify & need a little help. I have several songs that I have paid for & downloaded & I am trying to transfer the songs to my Ipod, unfortunately every time I try the Ipod flashes up under Devices in the top left corner & then dis...

  • Regular
  • Hi am quite new to Spotify & need a little help. I have several songs that I have paid for & downloaded & I am  trying to transfer the songs to my Ipod, unfortunately every time I tr...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

My 30-day trial is not working correctly.

I just signed up for the 30-day trial yesterday. However, at the top of the screen it says "30 hours remaining of your trial". What is that?

  • Casual Listener
  • I just signed up for the 30-day trial yesterday.  However, at the top of the screen it says "30 hours remaining of your trial".  What is that?
  • zjpratt
  • Casual Listener
  • 222 Views
  • 2 replies
  • 0 likes
  • 222 Views
  • 2 replies
  • 0 likes

very unhappy about spotify

I unsubscribed 2 months ago and still I'm being charged for a service I didn't like. I have emailed you support team a number times and still no reply and no help. Because of you charging me after I unsubscribed it has left me with no money for me an...

  • Casual Listener
  • I unsubscribed 2 months ago and still I'm being charged for a service I didn't like. I have emailed you support team a number times and still no reply and no help. Because of you charging me after I ...
  • Peter__
  • Community Legend
  • 470 Views
  • 5 replies
  • 0 likes
  • 470 Views
  • 5 replies
  • 0 likes

FB Account and Spotify User Error

Hi i tried a solution for the losing al the suscription status and playlistbut since the thread is locked, this happened to me but that didnt work i payed about 4 days ago for 2 months of service and yesterday when i logged in with my fb account it a...

  • Visitor
  • Hi i tried a solution for the losing al the suscription status and playlistbut since the thread is locked, this happened to me but that didnt work i payed about 4 days ago for 2 months of service and...
  • bronser
  • Casual Listener
  • 367 Views
  • 3 replies
  • 0 likes
  • 367 Views
  • 3 replies
  • 0 likes

What is available offline ?

I accidentally clicked the box for one of my playlists to be available offline. Now I cannot uncheck it for some reason. I want to be able to listen to spotify when I have service and when I do not. Do I keep the box checked? When this is checked am ...

  • Casual Listener
  • I accidentally clicked the box for one of my playlists to be available offline. Now I cannot uncheck it for some reason.  I want to be able to listen to spotify when I have service and when I do...
  • Marco
  • Community Legend
  • 2336 Views
  • 5 replies
  • 0 likes
  • 2336 Views
  • 5 replies
  • 0 likes