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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9867 Views
  • 3 replies
  • 9 likes
  • Security
  • 9867 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492867 Views
  • 981 replies
  • 111 likes
  • Account
  • 492867 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213723 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213723 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122542 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122542 Views
  • 72 replies
  • 12 likes

Problemas con el ping

Saludos.He canjeado un codigo que me regalo un amigo para comenzar en Spotify, el caso es que luego de canjearlo no me funcionaba el premiun asi que, active el mes a prueba. Y ahora resulta que el codigo esta usado. Pero yo no lo estoy disfrutando. A...

  • Newbie
  • Saludos. He canjeado un codigo que me regalo un amigo para comenzar en Spotify, el caso es que luego de canjearlo no me funcionaba el premiun asi que, active el mes a prueba. Y ahora resulta que e...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Solved!! Unable to remove payment info

Hi.. i've just uograded to Premium, but i am unable to remove my credit card details. i heck the box to "Remove", and click Change" buttin, but thepayment is still there.

  • Gig Goer
  • Hi..   i've just uograded to Premium, but i am unable to remove my credit card details.   i heck the box to "Remove", and click Change" buttin, but thepayment is still there.
  • Marco
  • Community Legend
  • 602 Views
  • 1 replies
  • 0 likes
  • 602 Views
  • 1 replies
  • 0 likes

Spotify have taken my premium subscription twice...

How has this happeneded and how do i go about getting a refund for one of them? It has happened the last two months, but only just noticed on my bank account.Thanks...

  • Newbie
  • How has this happeneded and how do i go about getting a refund for one of them? It has happened the last two months, but only just noticed on my bank account. Thanks...
  • Peter__
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Problem with Soptify and deactivating Facebook

Hi, I currently have Spotify Premium and have been trying to deactivate my fb account, but whenever I sign into Spotify, it automatically signs me back into facebook also. Is there any way I can solve this?

  • Newbie
  • Hi,   I currently have Spotify Premium and have been trying to deactivate my fb account, but whenever I sign into Spotify, it automatically signs me back into facebook also. Is there any way...
  • Peter__
  • Community Legend
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

Error 408

I need help! I cant acces my account and i get this 408 error message

  • Newbie
  • I need help! I cant acces my account and i get this 408 error message
  • Richard
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Can't figure out how to get premium subscription

I've looked through the app and also through my email to see whether I have been sent an invite to get premium subscription and nothing. I feel dumb but I can't figure it out. Help?

  • Newbie
  • I've looked through the app and also through my email to see whether I have been sent an invite to get premium subscription and nothing. I feel dumb but I can't figure it out. Help?
  • Marco
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Multiple accounts on same email

Somehow I got a facebook and non-facebook account on same e-mail. And now I can only get on the facebook account where no playlists are. I can't see to merge them because I can't login to my non-facebook account on the desktop application.

  • Casual Listener
  • Somehow I got a facebook and non-facebook account on same e-mail. And now I can only get on the facebook account where no playlists are.  I can't see to merge them because I can't login to my no...
  • meahtenoha
  • Spotify
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Not impressed

Just upgraded to Premium but unfortunately my Spotify isn't recognising this. Completed a "form" to ask for help 4 days ago. No response. Not amused as Spotify has already taken the Premium money from my account.

  • Casual Listener
  • Just upgraded to Premium but unfortunately my Spotify isn't recognising this. Completed a "form" to ask for help 4 days ago. No response. Not amused as Spotify has already taken the Premium money fro...
  • meahtenoha
  • Spotify
  • 262 Views
  • 3 replies
  • 0 likes
  • 262 Views
  • 3 replies
  • 0 likes

My name on my account has changed to that of my landlord!

WTF! I only found out the other day when my flatmate started getting emails from Spotify saying that my 70 year old landlord had updated his playlists. Knowing my landlord barely even has a computer, and knowing the sort of music I listen to, my flat...

  • Newbie
  • WTF! I only found out the other day when my flatmate started getting emails from Spotify saying that my 70 year old landlord had updated his playlists. Knowing my landlord barely even has a computer,...
  • meahtenoha
  • Spotify
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Virgin media paid for account transferred to free account

Hi my virgin media account that I am paying for has reverted to a free account even though I'm paying for a subscription please help

  • Casual Listener
  • Hi my virgin media account that I am paying for has reverted to a free account even though I'm paying for a subscription please help
  • chrishartisscox
  • Casual Listener
  • 261 Views
  • 2 replies
  • 0 likes
  • 261 Views
  • 2 replies
  • 0 likes

Offline mode

My desktop Spotify is saying that eveything is offline. I can't figure out how to get it back online. Help!

  • Newbie
  • My desktop Spotify is saying that eveything is offline. I can't figure out how to get it back online.   Help!
  • meahtenoha
  • Spotify
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Radio Stations How to Delete

Why is there no way to delete radio stations? And, when will this feature be added?

  • Newbie
  • Why is there no way to delete radio stations? And, when will this feature be added?
  • David
  • Spotify Legend
  • 729 Views
  • 1 replies
  • 1 likes
  • 729 Views
  • 1 replies
  • 1 likes

Solved!! credit-bundle

I have been charged 60 Euros by Spotify for a seemgly non-requested service called "credit-bundle". Please, who know what kind of product/service is it?

  • Casual Listener
  • I have been charged 60 Euros by Spotify for a seemgly non-requested service called "credit-bundle". Please, who know what kind of product/service is it?    
  • meahtenoha
  • Spotify
  • 480 Views
  • 3 replies
  • 0 likes
  • 480 Views
  • 3 replies
  • 0 likes

subscription isn't working

i have a unlimited account, and in my account details I can see that it is active. But when i'm listening in spotify, it isn't working. Any thoughts about this?

  • Casual Listener
  • i have a unlimited account, and in my account details I can see that it is active. But when i'm listening in spotify, it isn't working. Any thoughts about this?
  • Peter__
  • Community Legend
  • 243 Views
  • 3 replies
  • 0 likes
  • 243 Views
  • 3 replies
  • 0 likes

Solved!! my spotify got renewed today without my knowing about it.

my spotify got renewed today without my knowing about it. my questing is can a get my money back? because a cancelled my subscrition.

  • Casual Listener
  • my spotify got renewed today without my knowing about it. my questing is can a get my money back? because a cancelled my subscrition.
  • xton
  • Casual Listener
  • 372 Views
  • 2 replies
  • 0 likes
  • 372 Views
  • 2 replies
  • 0 likes

My subscription

My 48 hour trial ran out. I got the Premium (9.99/month) and it won't let me listen to my playlists or songs that I research.. What's wrong? Please help me.

  • Newbie
  • My 48 hour trial ran out. I got the Premium (9.99/month) and it won't let me listen to my playlists or songs that I research.. What's wrong? Please help me.
  • Peter__
  • Community Legend
  • 3377 Views
  • 2 replies
  • 0 likes
  • 3377 Views
  • 2 replies
  • 0 likes

Does radio play count against monthly limit in Free?

With Spotify Free, does radio play count against the 10-hour monthly limit? Thanks!

  • Newbie
  • With Spotify Free, does radio play count against the 10-hour monthly limit?   Thanks!
  • Peter__
  • Community Legend
  • 519 Views
  • 1 replies
  • 0 likes
  • 519 Views
  • 1 replies
  • 0 likes

Accidental payment and problems with 1 year premium from partner

Came to the website through the spotify client, wanted to receive 1 year spotify which I'm getting from 1 of your partners. On the website I was looking for where to get my 1 year so I went to the spotify premium section to find it, I was asked to lo...

  • Newbie
  • Came to the website through the spotify client, wanted to receive 1 year spotify which I'm getting from 1 of your partners. On the website I was looking for where to get my 1 year so I went to the sp...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

password failed while upgrading

Hei. I want to upgrade to premium, but my password failed. i am surtain that my password is correct.

  • Newbie
  • Hei.   I want to upgrade to premium, but my password failed. i am surtain that my password is correct. 😞
  • Goodman
  • Spotify Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

i accidentally deleted a playlist please restore it!

i just deleted my Guitairs playlist could you please restore it took me months to make

  • Casual Listener
  • i just deleted my Guitairs playlist could you please restore it took me months to make
  • Sam
  • Spotify
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes